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+1.6x firm support
+/- expense
+/- lasting comfort
Review data analysis vs. average comparable mattressAutumn 2024 Updates: Relyon has recently released an Express Collection of handmade mattresses that are designed to be compressed and packed for quick and easy delivery. Still, some recent customers' feedback mention issues with durability for some models.
Founded in 1858 by a family of wool merchants, Relyon manufactures both luxury and budget mattresses that are sold online and across retailers in the UK and Europe. Relyon creates pocket sprung and all foam mattresses that feature both synthetic and natural fillings such as wool, silk, and cashmere. In some cases, customers have positive feedback when it comes to initial comfort, but there were some who also brought up durability concerns.
+1.6x firm support
+/- expense
+/- lasting comfort
Overall Score: 8.6/10
Customer Satisfaction: 8.7/10
Price Value: 8.2/10
No Back Pain: 8.6/10
Price: £299-£3669+
Trial Period: No Trial
See More ScoresCrafting mattresses since 1858, Relyon is one of the oldest mattress and bed makers in the UK. Since then, they have added pocket springs to many of their mattresses and invested in new technologies like memory foam. Their mattresses get good initial comfort scores from most sleepers, but there were some complaints about durability and longevity in some models.
Relyon has a wide range of mattress options, from budget-friendly price points to high end luxury mattresses. With that, there is a wider range of quality than other brands that focus on a single price range. Some of Relyon's lower priced models have some quality considerations, while some customers have mentioned issues with longevity for mattresses at the higher end.
We'll go through each of their mattress collections so that you can get additional details before buying:
Here are the details about their Express Collection:
Relyon's Express Collection features mattresses that are made with materials that can be compressed and rolled for express delivery. These mattresses are easily unpacked and set up and are not turnable, so there's no need to flip your mattress once set up. With both pocket sprung and their only all foam options, many customers can easily find an Express mattress that works for them. Still, some have brought up issues with back support and longevity.
The Pros: Compressed mattresses that are easily delivered.
The Cons: Some durability concerns.
Here are the details of the Heritage Collection:
Relyon's Heritage Collection features some of their most luxurious mattresses. These pocket sprung mattresses are all turnable, so you can sleep on both sides of the mattress to help prolong its life. The Heritage mattresses feature high end fillings such as horse hair, cashmere, lambswool, merino wool, mohair, cotton, and resilient foam. The Emperor model mattress features the most pocket springs of any Relyon mattress, with a double layer of 3400 individual pocket springs. Most customers like the initial comfort and feel of these mattresses, but some have mentioned issues with durability.
The Pros: Luxury mattresses with natural fibre fillings.
The Cons: High prices. Some mentioned issues with longevity.
Here are the details of the Classic Collection:
The Classic Collection combines Relyon's highest end mattresses in four mini ranges: Naturals, Orthos, Pillowtops, and Memorys. These pocket sprung mattresses feature luxury materials such as cashmere, silk, pashmina, alpaca, latex, memory foam, and even 100% British wool in some models. For those that sleep warm, some models even cooling natural cotton. For the high price point, customers can appreciate the craftsmanship and initial feel of their mattress. Even so, some others bring up disagreements around lasting comfort and durability.
The Pros: High end mattresses made with luxury materials.
The Cons: High price points. Some disagreements with lasting comfort.
Here are the details of the Contemporary Collection:
Relyon's Contemporary Collection features mattresses for a variety of sleep styles. These pocket sprung mattresses include some of the newer types of foam, such as Relyon's memory foam with 'Respire' technology which helps to expel heat and air from your mattress. Overall, this collection has a nice range of different mattress firmnesses and cooling features. In some cases though, customers have brought up issues with longevity.
The Pros: Nice variety of mattress types to fit different sleep styles. Some cooling features available in some models.
The Cons: Some issues with longevity.
Lastly, we'll discuss Relyon's AIS Collection:
The AIS Collection is Relyon's exclusive line of mattresses made for Associated Independent Stores (AIS) retailers. This large range of different pocket sprung mattresses feature some luxury materials, such as cashmere and silk, as well as memory foam in some models. Customers appreciate the feel of these mattresses, though some have brought up durability concerns with some models.
The Pros: Wide range of pocket sprung mattresses.
The Cons: Durability concerns with some models.
For the range of products that Relyon makes, their mattresses are well-rated by customers for initial comfort. There are some lingering complaints around heat retention in their memory foam mattresses and durability concerns on their pocket sprung mattresses.
Relyon provides a variety of medium and firm mattresses. The firmer varieties are best for stomach and back sleepers, while their medium versions are best for side sleeping.
Reviewers describe Relyon mattresses as providing good levels of support to sleepers, which should help with common sleeping discomfort. If dipping occurs, it may undo spinal alignment.
Relyon's pocket sprung mattresses do well when it comes to cooling. However, there are some reports that their memory foam mattresses sleep warm for some sleepers.
Relyon mattresses do well for those that are looking for a wide range of price points and mattress materials, but aren't afraid of potentially having to replace their mattresses more frequently.
Bit on the heavy side, but a good solid/supportive feeling and no "real" complaints though towards the edge of the mattress the support doesn`t exist and it`s a slippery slope off!
Comfortable, memory foam topped, mattress with pocket springs. Makes a real difference to our sleep comfort compared to our 9 years old memory foam mattress. Not too firm but firm enough (for us) although noticeably less firm right at the edge of the mattress (which is where I like to sleep). I`ve learned to sleep a bit further towards the middle as a result of this - no real issue though. The wife suffers with a bad back and although this hasn`t cured it she says that she wakes up more refr
Well so much for the Which magazine `best buy`. If this is the best then I`ll forget the rest. The wife keeps rolling off the edge and it has made her back worse she said. You will need deeper sheets too so all my others have to be thrown out. The mattress before this I just took to the tip after it was replaced once due to faulty springs, it was still under guarantee but I couldn`t be bothered. Think I will try a Hypnos one next time as they seem quite comfy in Premier Inn! Service and delivery
Mattress replaced a 10 year old Tempur mattress. So far we certainly seem to be getting better quality sleep on the new mattress. Good service from Mattressman for both pricing and delivery.
comfortable, supportive mattress, not ordered mattress online before, but after doing a bit of homework decided to order this mattress, very pleased at price, service. Would recommend, thanks mattressman.
Plain and simple they provided the requested product and delivered quickly - team called and checked I was in. Quality product, good price, quick delivery- that`s what` it`s all about , great company and service well done mattress!
I love my new mattress, it’s so comfortable and I’ve been having the best nights sleep since it arrived. I would definitely recommend to family and friends.
The mattress is extremely comfortable, we have only had it for a few weeks so must reserve judgement on its lifespan. The sales staff were very helpful with no "pushiness", there was a very comprehensive choice in the store and the mattress was delivered exactly when promised. I would have no hesitation in recommending Mattressman.
Very comfortable mattress with excellent price and service from Mattressman in Lowestoft. Cannot fault product or store.
This is the most comfortable mattress I have ever owned, getting into bed every night is an absolute pleasure.
My nights are now full of dreams... Thanks to my amazing mattress. Excellent service thankyou mattress man.
Lovely mattress, especially for the price. Good for my sons bad back. A good nights sleep
The only problem is the smell, it has taken longer to go than expected
very firm
Very good mattress
It is very comfortable I m very happy with this mattress
very comfortable and nagging back ache is going.
Amazing
First saw this mattress online and visited the Rotherham branch to view it. It’s been over 6 months, the mattress has been lovely. Definitely firmer than any other mattress we have seen. Comfortable to sleep on. Can be turned and rotated. Mattressman delivered it upstairs and unpacked it. Removed old mattress for £20.
Outstanding super firm mattress, exactly as described, don`t forget to get the extra deep fitted sheets and it`s really heavy. Oh so comfortable.
Provides very good support for problem backs like mine.
Really fantastic mattress!
Very firm! Just like I like it!
This mattress is beautiful, very luxurious but very very firm. It weighs a tonne and is made of sturdy stuff. Sadly mine was delivered with some dirty marks on it so ask your product to be double wrapped and delivered by a van driver who doesn`t roll items off the van! Seriously.
This is the best mattress I`ve ever had. Most of the time when I ordered an extra firm mattress, they were always too soft for extra firm. Not this one, this is really firm and so comfortable to sleep on. If you like it very firm, I would recommend this mattress.
Comfortable, firm mattress. Good price and speedy efficient delivery. Appreciated regular text updates from the driver.
If you are thinking is it worth the money to buy a good mattress.... the answer is YES. I absolutely love this it is really comfortable and suitable for heavier people too. We also purchased a divan bed which I think suits it well although it can be used on slatted bases too.
Excellent comfort
This mattress is lovely and firm. Since sleeping on it I have had no issues with my back which my old mattress was starting to aggravate. Would highly recommend it.
Fantastic mattress, we looked around for a super firm mattress and this one is superb. Our back issues have subdued and it`s hard work making the effort to leave bed in the morning now!!
Best mattress I`ve had. Both firm and supportive. Great night`s sleep. BTW I weigh 18 stone so smaller people might want a less firm version.
Fantastic mattress, very firm but supportive as well. Well worth buying
Initially great, but does need to be flipped often if you sleep on the edge of the mattress or just in one particular spot
Very very firm and good quality mattress. Unfornutity, this mattress was too high for my small bedroom, had to return it. And the costumer service was good and quick money back. Thanks a lot
Really pleased with this mattress - extra firm and supportive
Excellent, speedy service. Helpful, peasant delivery men who arrived at the expected time. Sleeping well on a very comfortable mattress.!
Excellent bed delivered when they said it would
Excellent mattress and excellent service from Mattressman, we will be buying another one.
This is a top quality mattress which is very firm and heavy. (So remember this if your moving this upstairs alone.) The online ordering was easy and simple. Ordered on Friday night delivered at 10am on the Monday. Highly recommended!!
Superb mattress, very firm as expected, has certainly helped my bad back
Excellent product and service, from store, on-line ordering through to delivery.
Hi bought Relyon mattress couple of years ago, with the peace of mind that a five year warranty was standard. The mattress seriously flattened leaving a big hill in the middle of our bed. Not good for our backs. I took my concerns to retailer that i purchased the mattress from. A few weeks later they stated after being in touch with relyon that the warranty was invalid as the mattress was marked and we should have used a mattress topper. The mattress was not cheap and would have thought the quality of the mattress would have been suitable for purpose without the additional cost of a topper, i was seriously mistaken.
Reylon natural supreme 2200 mattress originally ordered Myers 1800 natural mattress About 2 months ago which was not apparently available so advised this was similar. This is the most uncomfortable mattress and has starting sagging and a complete waste of a £1000 pounds. Would certainly not recommend
Had a Relyon bed 30 yrs ago. 15 years ago we bought an Adjustomatic flippy floppy bed and put the Relyon in the spare bedroom. Adjustomatic ok and lasted 15yrs before we decided to get new mattresses. We tried what is supposed to be the best, the yellow one with 100 days free trial. It lasted two weeks, very hard and uncomfortable. So we exchanged for another one,100 day free trial. Lasted one week , too hard. Contacted Adjustomatic for replacement mattresses. Rep came ,he broke our bed during demonstration and disappeared. We now have a brand new Relyon Royal Osborne super king size. It does what it says, Best bed ever. That comfy it’s difficult to get up before 9am. So forget all the TV hipe as to the best beds every and 90 or 100 day trial guarantee, just buy a Relyon. As for our original Relyon bed, two years ago our son and his wife stayed for the weekend and slept in that bed, they loved it so much they took it back home with them and it’s still going strong.
Had my Relyon Windermere, for over 10 years, regular flipping and turning has meant that this bed is still in good shape and remains comfortable. Would love to have seen end carrying straps as the mattress is very heavy and has moved house several times with me. Side straps are useless when hoping up and down stairs!
We brought our Relyon Aurora Memory Deluxe 3 years ago and have severe dipping both sides. It is that bad we had to buy a topper as we could not at the time justify buying another mattress. After having someone look at the complaint 2 years ago (by the way took 6 months of constant emailing) finally looked at the mattress and the dipping at that time was not enough. Now the dipping is severe and we wake up in the night with hip and back ache. We have given up on contacting Relyon and would not recommend them. The retailer could not help as went out of business shortly after purchase. Relyon are supposed to be renowned for their workmanship. If I could have given them no stars that would have been too many. I hope their MD picks this up.
Woolsack mattress. Do not buy. the most expensive mattress I've ever bought and the worst one ever. After three weeks made a complaint to the store about the sagging and hump in the middle. Did everything the manufacturers said with regards to turning around and turning over every week for three months then monthly. not an easy job considering the wieght of it. After three months, they said it would settle down. yes it did but it was worse than ever. Had someone independently, come and have a look, end result apparently this was normal. So now we have a mattress that you are sleeping on a slope with the hump in the middle pushing you over and no support at the edge so you feel like you are going to fall out. The sagging is as if the springs dont work and the padding has compacted so no support. Oh and the guarantee, well thats only any good if a spring pokes through or any stitching fails. My old mattress that I threw away was better than this. Reviews would be helpful if they mentioned the model that it referred to. Not worthy of a star.
Having spent £1200 on a Bespoke Tranquility mattress.Two years on have severe dipping and sagging have had an independent report from Homeserve ,cost £60 ,not good news the guy measured dip at 40 centimetres and said it was in tolerance ,so not very happy this is our third Relyon Mattress the last one we had we binned after 15 years of good service .Overall extremely disappointed will not be buying another Relyon .
*All metrics regarding customer sentiment are based on aggregated public review content, including reviews that have been submitted to this site and elsewhere that have been evaluated by our data science team. While we strive to provide useful metrics for the benefit of shoppers, we cannot certify their accuracy at any given time due to potentially incomplete and inaccurate data sources.
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