Dunlopillo vs. Emma

Dunlopillo's Owner Satisfaction

Dunlopillo's Supportiveness

Dunlopillo's Durability

Emma's Owner Satisfaction

Emma's Supportiveness

Emma's Durability

Browse Dunlopillo Customer Reviews

Supremely comfortable

After a ton of research I was torn between buying one of these new online memory foam 'mattress in a box' mattresses or a latex mattress. As the memory foam was cheaper and companies offer a 100 day return policy, we gave one a try. Have since returned due to being too hot and replaced with a Dunlopillo Royal Sovereign mattress (king).

16p a night!

Our last version of this lasted 25 years worth of us sleeping in it, our sons bouncing on it as children and all those years of the kind of activity that made them.

Very unhappy with this mattress

We thought we would treat ourselves to one of these mattresses, but were very disappointed. We found after a short while in bed it was like sleeping on a concrete block, and on top of that, although it is supposed to be the latest technology and therefor cool , we woke up drenched in sweat, even with a 4 tog duvet and cotton mattress cover. Not what we expected, would not recommend to anyone.

Bouncy Like A Rock

We tried sleeping on this for 2-3 nights. Lovely for the first 15 minutes then it was 'most unpleasant'. It was like a rock, no give; yet somehow it was still bouncy. It was the most peculiar thing. I can't understand why I've read good reviews of it. We returned it ASAP. If you are considering buying this, I'd suggest you spend a long time on it in the shop.

A good nights sleep

The first good nights sleep in a long time. This mattress is very comfortable and regulates personal body heat. It did take a week or two to get used to, but now I would highly recommend it to anyone. The only product design fault is that there is no handles on the mattress to help manoeuvre it when you need to rotate the mattress as recommended by the manufacturer on a seasonal basis.

Slightly disappointed

I had a royal sovereign dunlopillo mattress for many years and needed a new one I ordered the same mattress because I wanted the same firmness but I'm sorry to say it doesn't seem to be the same firmness at all it seems a lot softer and the topping that is used has all dimples over it and as I don't like mattress toppers it felt very odd under my fitted sheet. I know Dunlopillo need to hopefully make improvements but I was slightly disappointed as I was expecting it at least to be the same firmness & for me the outer topper should be smooth. In hindsight if Dunlopillo are making their mattresses slightly softer I would have gone for the more firmer one. I was given a delivery day and a three hour time slot the delivery guys were great they unpacked it and put it onto the bed frame took all the packaging away which was brilliant because it did come very well packed in a cardboard box and plastic wrapping.

Warning don't buy a large size in Dunlopillo

Beware of buying the Super King size, it's just two singles stuck together with glue. NASTY and the worst buy I have ever had the misfortune of making. The manufacturer just shrugged off my complaints with "that's how they are made"

Bought a millennium and have had no end of trouble...

Bought a millennium and have had no end of trouble. Paid nearly £3000+ for a super king. It is MUCH firmer than shown. After 3 months it did not spring back, causing even firmer compression points that means the only way to get a comfortable position is to mould back in to the indents!! Called dreams and had an independent assessment done. The result was that the 'indents' were not sufficient to claim a faulty mattress. We were told to rotate the matress every few weeks. BE WARNED...this is a VERY HEAVY mattress and virtually impossible to rotate. We have now given up rotating as frequently as it is VERY DANGEROUS to health and we risk damaging our backs even further...in fact I am now considering calling in the Health and Safety Executive to perform a RISK ASSESSMENT. All in all a TERRIBLE mattress, with warranty promises that are NOT upheld . We had a Dunopilo mattress 16 years ago, and it was amazing, hence we bought another; but be warned, the new so called 'contoured' support is rubbish, AND if you do manage to rotate this mattress the zones change and it is even more uncomfortable. We are seemingly stuck with ours, but I would not want anyone to spend this much money and be saddled with a white elephant like we are.

Contacted them

Contacted them for a replacement pillow cover as the zip was broken and were of no help whatsoever. Really bad customer service!

Dunlopillo use a percentage

Dunlopillo use a percentage (Undisclosed) of synthetic Latex in their products. The products are NOT 100% Natural Latex. Synthetic Latex is a petroleum based product and could not be more different from Natural Latex. Dunlopillo obscure this by stating they use 100% "Pure" Latex.

I had a Dunlopillo as a baby

I had a Dunlopillo as a baby, I used it until I left home, my mum used it to sit on after hip and knee replacement surgery ! I have a new one

Pain in shoulder and hip

I had a Dunlopillo Debonair for 15 years and loved it as it was so comfortable. I bought a Dunlopillo Mellenium bed 4 weeks ago and I have pain in whichever shoulder and hip I’m lying on. I have trouble getting to sleep and when I do I’m woken up by pain. I’m at a loss at what to do next. It was over £2000. The bottom sheet wrinkles badly too.

Very disappointing

WE bought 2 single Royal Sovereign Mattresses 2 years ago and we really regret it. After 6 months the mattress started to change shape and did sink were most op the pressure is. At that time we complained where we purchased the mattress and they informed us that this can be normal. Reading the small print afterwards, it indeed mentioned that the shape of the mattress can change. This is not acceptable for a so called top quality mattress!!! I am a physiotherapist and will never recommend this product.

Cool Cover

We bought the Millenium mattress with a cool cover free upgrade - wish we hadn't! The sheets/mattress protector slip continually leaving wrinkles/bumps and most uncomfortable. Have tried 3 different mattress protectors and a new 100% cotton sheet to no avail. The shop where we bought is trying to arrange a replacement standard cover. Hopefully this will solve the problem - have yet to receive it.

Concrete block - Worst mattress for side sleepers and fibromyalgia suffers

It's like sleeping on a concrete block. If you are fan of firm mattresses then this is for you, but be prepared to take pain meds for the rest of your life. Not worth the cost.

Simply the Best

Now we know what our mattress should feel like . It was really time we had a new one.We have replaced it with the same one we have had for 10 years .So it had really done us proud .No doubt (we hope) this good make will last just the same .

Expensive Mistake

Having had and enjoyed two previous Dunlopillo mattresses we confidently ordered another. The royal Sovereign however ,despite being an upgrade for us, is far too firm and uncomfortable. We are yet to enjoy a pleasant nights sleep on it. I feel this may have been an expensive mistake.

Great Sleep

A different style of mattress to what we have previously been used to but so glad we made the change. It's very comfortable and supportive without being restrictive.

Poor After Sales Customer Service

Whilst Dunlopillo beds have a reputation as trusted quality brand I had a been appalled with there after purchase customer service. I had problems with a few broken plastic supports for the base slates and had to have multipal emails with pictures and gained little help in buying the replacement parts. They do not stand by their products for after care service. VERY disappointing.

Dunlopillo Millennium

Dunlopillo mattresses have been my favorite for 35 years. They’ve changed a bit over that time in terms of materials used, but I still prefer them to other types

Love

Love my new mattress, tried several Dunlopillo mattresses in shops and like the gentle support of this one. For me it offers the support with out being too hard. Tries a few orthopaedic mattresses and just found them uncomfortable.It's a bit more than I planned to spend but have no regrets. Decided to buy online as it was in stock so received next day and they took my old one away which was a God send.

The mattress...

The mattress is covered in synthetic material and causes excess sweating .very disappointed.

Very sweaty

Very sweaty and got compared to a traditional mattress

Heat retention

Brand new bed would not recommend stuck with for now

Disastrous purchase

I am envious of others that give 5 star ratings for these beds because for us this bed has been a disaster. 6 years down the line and I cannot spend more than a few hours in this bed before I am in agony. For such an expensive bed, we've been bitterly disappointed by how uncomfortable it is. The top layer of foam no longer provides any softness. It is nothing like what the marketing promises, I can't imagine anyone would enjoy sleeping in what we have got!!

Browse Emma Customer Reviews

Sleeping well !! - Malin

I have been very impressed with the Emma mattress!! Delivery was much quicker than I expected and arrived within 2 days of ordering. The rolled up vacuum pack was one of the reasons I ordered the Emma mattress as we have a cottage with a narrow staircase, it went upstairs with no problems. Such a relief. The comfort has been wonderful, my wife and I no longer wake up with aches and pains. I also used to have disturbed sleep most nights, now I sleep much better and rarely wake through the night. I had no idea my old mattress was the cause of my bad sleep pattern. I would highly recommend this mattress to anyone considering a purchase, don't put it off, I wish I had ordered one a long time ago.

Great Product & Service - Stacey

Came a day earlier than expected. Great packaging with handy tool to open the packaging. We left it in another room to air overnight. No smell like others have mentioned :-/. We both love the new mattress. We also got the mattress protector. I have had online chat with someone to ask about delivery and collection of my old mattress, and very helpful and prompt. Great service, Great product and price. Happy Customer looking forward to my ZZZZzzzzzzz :-)

fantastic service - ALAN

The service from Emma Mattress was first class. The information was good the mattress arrived when they said.Unfortunately the mattress did not suit me and I had to return it but even then the service was excellent. They arranged collection and refunded me whithin a week. I would recommend this company.

Top Marks. Absolutely amazing mattress - Aidan

This is the first quality mattress that we have purchased, and both my wife and I are absolutely shocked at the difference this mattress makes. Neither or us are waking up in the morning with that old familiar pain in our joints. I quite simply cannot recommend this mattress highly enough. We are now enjoying the super king sized mattress allowing us so much room and comfort.

Refreshingly comfortable - 5 stars! - Penelope

We bought this mattress after some deliberation. Our old traditional mattress had become uncomfortable and we wanted a mattress which was both comfortable and yet supportive. The Emma mattress was the perfect answer. Easy to set up and the initial, expected off-gassing odour was light and went away very quickly. We are really pleased with the purchase and have now just ordered one for our daughter.

Wonderful - linda

At first we were unsure it was a different sleeping scenario to the old sprung mattress, l suffer with spondylosis of the spine along with osteo arthritis wide spread in my joints. After about 4 nights I realised that l wasn't waking up every half an hour or so like before not only was l sleeping longer but wasn't having to turn so often. We purchased the covers for the mattresses as we have purchased 2 single for our lift and tilt bed when I first saw them I thought oh no sweat all night with these as to me they looked rubbery, But infact to the contrary they don't make you sweat at all infact l would recommend them. To us a 5 star purchase give it a try but give it a few nights before you decide for certain don't give up the 1st night as it really is a different sleeping experience for certain.

FANTASTIC !! - Juliet

ONLY HAD A FEW WEEKS BUT WE LOVE OUR EMMA MATTRESS, WE HAVEN'T HAD OUR PREVIOUS ONE FOR LONG BUT BOTH FELT UNCOMFORTABLE WITH OUR BACKS SUFFERING. WE DECIDED ON THE EMMA MATTRESS WITH GOOD REVIEWS AND TRIAL TIME....I WOULD NOT HESITATE TO RECOMMEND THIS MATTRESS IT IS FANTASTIC SOOO COMFY, NO ROLL INTO EACH OTHER, FIRM BUT ADAPTS TO THE BODY AND WITH NIGHT SWEATS ( AGE THING) THIS IS THE BEST EVER, CANNOT SAY MUCH MORE THAN THIS.... GIVE IT AGO I DONT THINK YOU WILL BE DISAPPOINTED...IF YOU ARE ....100 DAY REFUND, YOU CANT GO WRONG.

Fit for a princess! - Trudie

Really impressed with this mattress. I’ve spent a fortune on mattresses in the last 15 years; I have fibromyalgia, and the slightest discomfort makes my body hurt. It’s the princess & the pea syndrome. My husband has a bad back, and is also a very light sleeper (and I fidget a lot). We ended up in separate beds for a while, because I was disturbing him so much, and also we couldn’t agree on a mattress type. But my last mattress (an expensive one from a leading brand name) only lasted a couple of years before it dipped in the middle; despite regular turning, and the fact I’m a skinny woman!!! So after a bit of research, we decided to try this matttess. The clincher was the 100 day trial, because let’s face it, you don’t know until you sleep on a mattress, by which time it’s usually too late. Two nights were enough to be sure that this baby is a keeper. I’m waking up painfree (and less tired), and my husband reports that my fidgets aren’t disturbing him - the mattress is absorbing the motion. Couldn’t be happier. Delivery was fast and painless, too.

So very comfortable! - Richard

We have had our mattress for about 3 months now and not once have I even thought of using the 100 day free return option. Having recently returned from a weekend away sleeping on a normal sprung mattress I realised just how good the Emma Mattress is. On the Emma I can sleep in one position all night without waking up needing to move. This has also helped reduce my snoring by keeping me on my side. The mattress seemed a little soft when we first lay on it, but that is just the top layer and the lower layers provide plenty of firmness and support. We've had no issues with overheating that some people have said that they've had with other memory foam mattresses. Overall very pleased with the purchase and will be buying another when we need to replace the mattress on the bed in the spare room.

Super fast delivery & so comfy! - Amit

Really impressive how quickly it was delivered - two days!! Comes in the box like it says it does, only took two hours to be ready to sleep on and now I'm sleeping so much better than I have in years THANK YOU EMMA

transformed my sleep - Joshua

i was sleeping badly and a friend suggested that maybe it was my mattres that was causing the problems. I did some research, decided to try out the Emma mattress and I'm never looking back! No more waking up exhausted and achy and my partner doesn't get woken up by me rolling over any more!

Easy and good quality - Lottie

I was looking through the internet for what feels like ages, comparing different mattresses and finally I decided to buy the Emma mattress. Placing an order was so easy and delivery so fast now I can enjoy my new comfortable Emma mattress and I don’t regret it at all as I have not slept this well on any mattress before.

Love sleeping on it - Parker

Have had the Emma mattress now for almost 7 months and I am so happy with it. I also recommended it to a friend and he ordered it with the ‘friends refer friends’ offer. With this we both received an additional discount! A true win-win. Love sleeping on it and it’s great quality.

Perfect for me and my partner - Grace

I was looking for a mattress suitable for any weight and one that reduces impact of weight imbalance on the mattress. My partner and I differ considerably in our body weight. We came across the Emma mattress and it seemed good for our needs so we ordered it. Just after the first night of trial, we were very impressed. We did not notice the movements of other through the night and this led to an undisruptive sleep. We are very happy with our decision.

trial is an excellent idea - anthony

great idea for trial, i myself loved it but the wife couldnt get on with it. we gave it 85 days to be sure before arranging the return. emma fully understood our situation and agreed to arrange everything true to their word. customer services were 5 star + would highly recommend the experience without the risk. hopefully you will enjoy your mattress. thanks emma.

Great choice - Michael

I was really confused about which mattress to buy that would help me with my back pain. Heard about the Emma mattress through a friend. After just a week, I could see my back pain reducing gradually every morning. Now, I have trouble waking up every morning! would definitely recommend.

Perfect Mattress & Perfect Service - Liz

Ordered online and received within 4 days with regular updates re order and delivery. Very well packaged. Now to the matttress itself, bliss, heaven and relaxing are the first words that come to mind. This mattress is just so comfortable it hugs me to sleep and it is really well made and made in the UK . Normally it would take a week or two to get used to a new mattress but fell asleep in minutes the first night. Would I recommend it, yes 100% without a doubt.

"We love Emma" - sharon

we are now getting use to our Emma sleeping better already after just 4 weeks. we would recommend this product to anyone its superb. what is good as well is the service very impressive they send you the mattress it comes in a box, our mattress is a king size and you think wow how the hell does it fit in there. it's vacuum packed, you put it on your bed cut open the vacuum packed mattress with the tool provided and it opens out onto the bed like a dingy. you leave it for a little while to expand and presto done, very impressive. excellent service. thank you very much EMMA.

Love the mattress - Kimberley

I have been sleeping on the Emma mattress for about a month now and I am very happy with the product. My partner and I both drastically improved our quality of sleep and wake up less tired!

Very Comfortable - Sean

Ive been sleeping on the mattress for 5 days now and Ive been getting the best sleep Ive had in years! Definately recommend!

A pleasure to deal with the 'on-line' staff - Lee

A pleasure to deal with the 'on-line' staff. Very helpful as regards each query raised by me. (Still awaiting outcome of my application to have the advertised discount applied). I imagine that will be dealt with in similar outstanding fashion. Well Done Regards.

Easy to purchase and get it delivered - Agnes

Package brought into my hallway, delivery guy friendly and polite. I somehow managed to drag the box up to my bedroom and unpack Emma and placed Emma where she now belongs, on my bed base.

Thank you Emma! - Terri

I purchased one of your mattresses a couple of weeks ago for our spare room purely because you had £100 off in the black Friday deals. Personally, for want of a better word I am a mattress sceptic! because of my disability I find it almost impossible to sleep on any other mattress. When I go away on holiday, I am progressively more miserable as the days go by due to lack of sleep. I'm sure thousands of other back sufferers will relate. I have degenerative disc disease, arthritis, bulging discs, trapped nerves which amounts to continuous chronic pain. Last night I thought I'd check out the new mattress all the while not having high hopes........WELL HELLOOOO MORNING!!, I cannot tell you how comfortable I slept, i was waiting for the uncomfortable pain to kick in......nothing! i felt completely supported throughout my body I even tried sleeping on my side which is normally very painful because of nerve pain down my leg......no pain! I had the best nights sleep and it was pure heaven! I really can't thank you enough. Ill be saving to get a kingsize one for our bed

Helpful staff - Karen

Although small hiccup on delivery I was kept informed by polite and helpful staff

So far so good - Gordon

Slept on it for the 1st time last night. So far so good

The company is convinient to deal with - Jude

Nobody was in to accept the item yesterday so it was successfully delivered today without any issues. We haven't tried it yet but it looks great

Brilliant service - Ian

brilliant service, Can't fault it so far so good. Can't wait to sleep on my new emma mattress, just sitting on its brilliant

Easy to order - Eric

Easy to order. Prompt delivery. Excellent product. It took a while for me to get used to it but I now wouldn't part with it

Great mattress - Augustus

A great mattress. Really pleased with it.

I wouldn't hesitate to recommend it. - Garry

Hold up on delivery due to heavy demand but communication was excellent so I always knew what was going on, I also had a rapid reply to a query. The mattress is extremely comfortable and I wouldn't hesitate to recommend it.

Would highly recommend - Jack

Easy ordering. Excellent service. Fantastic mattress would highly recommend

Thank you for a better sleep - Daisy

For the last 5 years my partner and I have been sleeping on two single mattresses as I’m a restless sleeper and my partner was annoyed by me. After purchasing the Emma mattress my partner can sleep calmer and same goes for me.

Like it a lot - Greg

I would have liked an estimated delivery time when I made my purchase. But in the event it took just 6 days before I was sleeping on my comfy mattress. Like it a lot

Good product - Alec

Easy to use web site. Kept well informed of progress. Mattress feels lovely to sleep on (only one night so far). Grandson loves the box to play in

Best mattress we have slept on - Holly

My husband and I bought the Emma mattress during the black Friday sale and have been sleeping great since. I think we are never going back to any other mattress.

Excellent - Bruce

Would benefit from an eject button as partner can't get out of bed in the morning. She is now often late for work!

Incredible - David

Totally amazed at the quality of this mattress. I fall asleep instantly and I wake fully rested after a good eight hours. I never used to need an alarm clock because I was always awake due to the lumpy springs in my old mattress. We cannot thank Emma enough for changing our sleep quality.

Best nights sleep I've had in years - Laura

We bought an Emma mattress just over a month ago and it's the best money I've ever spent! I could hardly walk in the mornings and my torso was so sore when I first got out of bed. I didn't realise until we bought the Emma mattress, just how much our old mattress played a role in my achy and sore back. It may sound silly but now I love climbing in to bed and sleeping like a baby every night! It is so comfortable! It's not too soft and it contours to your body but without the sinking feeling of memory foam, it is the best nights sleep I've had in years. Thank you Emma! X

Best mattress ever - Joanna

Had to write a review so that other people can learn just how good the Emma mattress is, for a good night’s sleep. It is the best sleep we have had for a long time. It does not feel like foam, and is cool when laying on it. Support is perfect. Try it for the 100 days - we decided in 5 days...... The removable cover sold it to us - great idea. Only the box let it down - battered when we received it, but the mattress was fine. Perhaps a stronger transit box is a future improvement for the company? But the mattress itself is fantastic. Wish we had bought it years ago. We will have to see if the foam is long lasting, but with the 10 year guarantee, we feel re-assured. Thank you Emma, you have transformed out nights.

Didnt think it would be this good - Dave

Great mattress. Came from having a waterbed for the past 25 years. Emma is just as comfortable and a lot less hassle!