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Autumn 2024 Updates: Dunlopillo is sold across the UK in local stores and online retailers. Recent customers describe mostly comfy mattresses, but with some exceptions about heat retention and construction.
Dunlopillo makes a variety of pocket sprung and latex mattresses for customers in the UK and Europe. With a focus on eco-friendly, sustainable latex and latex foam mattresses, they offer moderately priced divans and mattresses. In terms of customer experiences and feedback, most found their mattresses comfortable initially, but there were some reports mentioning issues about firmness and longevity.
Overall Score: 7.8/10
Customer Satisfaction: 7.8/10
Price Value: 7.8/10
No Back Pain: 7.8/10
Price: £1389-£4218
Trial Period: No Trial
See More ScoresDunlopillo makes a variety of pocket sprung and latex mattresses for sale in the UK and Europe. They have two collections to choose from: Signature Collection and Go Hybrid Collection. Though these mattresses come in a variety of firmness options, they tend to be firmer and more responsive than some customers expect. Latex is highly responsive versus other types of foam and fibre comfort layers and tends to sleep firmer, which some may find disagreeable.
Dunlopillo's prices are in-line with mid-grade latex and foam materials. While latex is a more expensive and longer-lasting comfort layer versus synthetic materials like memory foam, there were some doubts that customers have reported about construction, feel, and materials in some cases.
We'll go through each of their mattress collections so that you can get additional details about each before buying:
Here are the details about the Signature Collection Mattresses:
These mattresses come with a latex core, and feature 7 zoned supports to relieve pressure on the hips and shoulders, while supporting the middle spine. These models include the Orchid, Millennium, Celeste, Royal Sovereign, Firmrest, Diamond, and their 'Plus' counterparts. The Plus versions use 100% pure latex in their 'core' layer. These mattresses come in various firmness profiles to choose from with the most popular option being the Royal Sovereign mattress, which includes a pressure relieving medium firmness feel. Dunlopillo gets good initial reception from most customers, but some had issues with firmness and durability from some models.
The Pros: Latex mattresses at a competitive pricepoint. Ergonomic, zoned support for pressure relief.
The Cons: Some initial comfort and durability complaints.
Next, we'll discuss Dunlopillo's Go (Pocket Sprung) Mattresses:
With a healthy layer of latex, Dunlopillo's Go Collection features pocket sprung mattresses with encapsulated pocket springs that adjust independently for less partner disturbance and pressure point pain. With added comfort fibre layers to the latex, they are designed to work with the latex layer for a medium firmness supportive contour. These mattresses get good initial reception from customers, but there are some that had problems with longevity.
The Pros: Latex foam, pocket sprung hybrid mattresses with multiple firmness options.
The Cons: Some problems with durability reported.
These mattresses are well-rated overall for latex mattresses. There are some customers that reported problems with firmness and durability in some cases.
Dunlopillo mattresses are on the firmer side. due to the unique feel of latex, which tends to feel firmer and more responsive. These are ideal for heavier body sizes and stomach sleepers. However, with multiple firmness options, most customers will find something in the right range for them.
For those that prefer firmer mattresses, these mattresses will do well to align the spine. Those that are slimmer side sleepers, may require added pressure point relief in some cases.
Dunlopillo has built mattresses that do well with cooling overall, but there are some complaints about heat retention in the surface layers.
Dunlopillo mattresses are ideal for those that are looking for a firm and responsive mattress. Those that are smaller or want a softer mattress may not agree with these mattresses.
After a ton of research I was torn between buying one of these new online memory foam 'mattress in a box' mattresses or a latex mattress. As the memory foam was cheaper and companies offer a 100 day return policy, we gave one a try. Have since returned due to being too hot and replaced with a Dunlopillo Royal Sovereign mattress (king).
Our last version of this lasted 25 years worth of us sleeping in it, our sons bouncing on it as children and all those years of the kind of activity that made them.
We thought we would treat ourselves to one of these mattresses, but were very disappointed. We found after a short while in bed it was like sleeping on a concrete block, and on top of that, although it is supposed to be the latest technology and therefor cool , we woke up drenched in sweat, even with a 4 tog duvet and cotton mattress cover. Not what we expected, would not recommend to anyone.
We tried sleeping on this for 2-3 nights. Lovely for the first 15 minutes then it was 'most unpleasant'. It was like a rock, no give; yet somehow it was still bouncy. It was the most peculiar thing. I can't understand why I've read good reviews of it. We returned it ASAP. If you are considering buying this, I'd suggest you spend a long time on it in the shop.
The first good nights sleep in a long time. This mattress is very comfortable and regulates personal body heat. It did take a week or two to get used to, but now I would highly recommend it to anyone. The only product design fault is that there is no handles on the mattress to help manoeuvre it when you need to rotate the mattress as recommended by the manufacturer on a seasonal basis.
I had a royal sovereign dunlopillo mattress for many years and needed a new one I ordered the same mattress because I wanted the same firmness but I'm sorry to say it doesn't seem to be the same firmness at all it seems a lot softer and the topping that is used has all dimples over it and as I don't like mattress toppers it felt very odd under my fitted sheet. I know Dunlopillo need to hopefully make improvements but I was slightly disappointed as I was expecting it at least to be the same firmness & for me the outer topper should be smooth. In hindsight if Dunlopillo are making their mattresses slightly softer I would have gone for the more firmer one. I was given a delivery day and a three hour time slot the delivery guys were great they unpacked it and put it onto the bed frame took all the packaging away which was brilliant because it did come very well packed in a cardboard box and plastic wrapping.
Beware of buying the Super King size, it's just two singles stuck together with glue. NASTY and the worst buy I have ever had the misfortune of making. The manufacturer just shrugged off my complaints with "that's how they are made"
Bought a millennium and have had no end of trouble. Paid nearly £3000+ for a super king. It is MUCH firmer than shown. After 3 months it did not spring back, causing even firmer compression points that means the only way to get a comfortable position is to mould back in to the indents!! Called dreams and had an independent assessment done. The result was that the 'indents' were not sufficient to claim a faulty mattress. We were told to rotate the matress every few weeks. BE WARNED...this is a VERY HEAVY mattress and virtually impossible to rotate. We have now given up rotating as frequently as it is VERY DANGEROUS to health and we risk damaging our backs even further...in fact I am now considering calling in the Health and Safety Executive to perform a RISK ASSESSMENT. All in all a TERRIBLE mattress, with warranty promises that are NOT upheld . We had a Dunopilo mattress 16 years ago, and it was amazing, hence we bought another; but be warned, the new so called 'contoured' support is rubbish, AND if you do manage to rotate this mattress the zones change and it is even more uncomfortable. We are seemingly stuck with ours, but I would not want anyone to spend this much money and be saddled with a white elephant like we are.
Contacted them for a replacement pillow cover as the zip was broken and were of no help whatsoever. Really bad customer service!
Dunlopillo use a percentage (Undisclosed) of synthetic Latex in their products. The products are NOT 100% Natural Latex. Synthetic Latex is a petroleum based product and could not be more different from Natural Latex. Dunlopillo obscure this by stating they use 100% "Pure" Latex.
I had a Dunlopillo as a baby, I used it until I left home, my mum used it to sit on after hip and knee replacement surgery ! I have a new one
I had a Dunlopillo Debonair for 15 years and loved it as it was so comfortable. I bought a Dunlopillo Mellenium bed 4 weeks ago and I have pain in whichever shoulder and hip I’m lying on. I have trouble getting to sleep and when I do I’m woken up by pain. I’m at a loss at what to do next. It was over £2000. The bottom sheet wrinkles badly too.
WE bought 2 single Royal Sovereign Mattresses 2 years ago and we really regret it. After 6 months the mattress started to change shape and did sink were most op the pressure is. At that time we complained where we purchased the mattress and they informed us that this can be normal. Reading the small print afterwards, it indeed mentioned that the shape of the mattress can change. This is not acceptable for a so called top quality mattress!!! I am a physiotherapist and will never recommend this product.
We bought the Millenium mattress with a cool cover free upgrade - wish we hadn't! The sheets/mattress protector slip continually leaving wrinkles/bumps and most uncomfortable. Have tried 3 different mattress protectors and a new 100% cotton sheet to no avail. The shop where we bought is trying to arrange a replacement standard cover. Hopefully this will solve the problem - have yet to receive it.
It's like sleeping on a concrete block. If you are fan of firm mattresses then this is for you, but be prepared to take pain meds for the rest of your life. Not worth the cost.
Now we know what our mattress should feel like . It was really time we had a new one.We have replaced it with the same one we have had for 10 years .So it had really done us proud .No doubt (we hope) this good make will last just the same .
Having had and enjoyed two previous Dunlopillo mattresses we confidently ordered another. The royal Sovereign however ,despite being an upgrade for us, is far too firm and uncomfortable. We are yet to enjoy a pleasant nights sleep on it. I feel this may have been an expensive mistake.
A different style of mattress to what we have previously been used to but so glad we made the change. It's very comfortable and supportive without being restrictive.
Whilst Dunlopillo beds have a reputation as trusted quality brand I had a been appalled with there after purchase customer service. I had problems with a few broken plastic supports for the base slates and had to have multipal emails with pictures and gained little help in buying the replacement parts. They do not stand by their products for after care service. VERY disappointing.
Dunlopillo mattresses have been my favorite for 35 years. They’ve changed a bit over that time in terms of materials used, but I still prefer them to other types
Love my new mattress, tried several Dunlopillo mattresses in shops and like the gentle support of this one. For me it offers the support with out being too hard. Tries a few orthopaedic mattresses and just found them uncomfortable.It's a bit more than I planned to spend but have no regrets. Decided to buy online as it was in stock so received next day and they took my old one away which was a God send.
The mattress is covered in synthetic material and causes excess sweating .very disappointed.
Very sweaty and got compared to a traditional mattress
Brand new bed would not recommend stuck with for now
I am envious of others that give 5 star ratings for these beds because for us this bed has been a disaster. 6 years down the line and I cannot spend more than a few hours in this bed before I am in agony. For such an expensive bed, we've been bitterly disappointed by how uncomfortable it is. The top layer of foam no longer provides any softness. It is nothing like what the marketing promises, I can't imagine anyone would enjoy sleeping in what we have got!!
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