Sleep Outfitters Mattress Reviews
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From Alabama to Indiana, Sleep Outfitters has over 160 stores in 6 states. They are known for their personalized service selling name-brand mattresses. Overall, customers have had good things to say about the service, with multiple reviewers talking about helpful and knowledgeable salespeople. However, there were some exceptions when it came to value, warranties, and exchanges that caused some customers to complain.
Overall Score 8.3/10
Customer Satisfaction: 8.3/10
Price Value: 8.2/10
Back Support: 8.3/10
Price: $99-$5499
Longevity: 8.3/10
Body Conformability: 8.2/10
General Support: 8.3
Softness: 8.5
No Motion Transfer: 8.2
No Odor on Delivery: 8.3
Good for Hot Sleepers: 8.2
Sex / Bounce: 8.5
Good for Heavy Folks: 8
Silence: 8.3
Warranty: 8.2
Sleep Outfitters started with just one store in 1983 in South Charleston, West Virginia and growing to over 160 stores in six states today. Their vision is to bring a better mattress shopping experience to customers in the region.
What does that mean about their selection? Their selection inludes both luxury and high-end name brands like Tempur-Pedic and Stearns & Foster, and also smaller more budget friendly brands like Symbol and ENSO.
However, there is a hidden truth with this selection:
The prices are often much higher for the materials used than buying direct from online brands.
This is because Sleep Outfitters has to pay its salespeople, support its network of retail stores, and make a profit. Also, they have to do this while passing profit to their name-brand mattress suppliers too.
What you are buying is personalized service and sales experience.
Read on to learn more about their selection...or browse our top rated alternatives.
Mattress Brands
Sleep Outfitters has both high priced and lower, budget friendly options. However, one thing to note is that their selection is somewhat smaller than other larger mattress retailers, but they do have some specialty options.
We'll go through each brand in depth and discuss the positives and negatives so you can understand what you are buying.
So here they are...
#1 Tempur-Pedic
Tempur-Pedic is one of the best known mattress brands for its memory foam mattresses. In recent years, they have expanded their offerings to pocketed coil mattresses and others include cooling gel-infused foam. These mattresses get good marks from customers because they have a wide variety of firmness and materials used. However, they are quite a bit more expensive than online brands that use similar materials.
The pros: Memory foam focused mattresses with a wide variety of options.
The cons: Higher pricepoints for the materials is a difficult thing to stomach for many customers.
Price Range: $1499-$4949
Final Score: 9.1 / 10
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Read Full Review on Tempur-Pedic
#2 ENSO
ENSO is a budget brand that has a good variety of options and specialty features. They have charcoal infused foams that help with cooling and silver infused materials for keeping microbes at bay. Most of their customers are satisfied with their mattresses and found they were getting a good value, but there were some problems with durability reported as well.
The pros: Affordable all-foam mattresses with good features for the price.
The cons: Some problems with durability and low-grade materials.
Price Range: $299-$699
Final Score: 7.6 / 10
Read More Reviews About ENSO
#3 Sealy
Sealy has been around for a long time, selling traditional innerspring and pocketed coil mattresses. Their Posturepedic line is their most popular with 100s of different pricepoint and firmness options. They even have affordable foam mattresses too. These mattresses get good scores for initial comfort, but there are some customers that have reported sagging.
The pros: A wide variety of pricepoints, firmnesses, and materials -- all focused on aligning your spine while you sleep.
The cons: There are some durability problems reported -- especially for more affordable models.
Price Range: $99-$2859
Final Score: 7.3 / 10
Read More Reviews About Sealy
#4 Stearns & Foster
Stearns & Foster is a high priced, luxury mattress brand that has been around for generations. They have high, thick mattresses that include pocketed coils and luxury materials. While these mattresses are something to see and feel good initially, there have been reports of faster sagging than average with them.
The pros: High end mattresses with luxury materials. Good initial comfort.
The cons: Problems of sagging reported by customers over a short period.
Price Range: $1074-$4599
Final Score: 7.3 / 10
Read More Reviews About Stearns & Foster
#5 Symbol
Symbol is a larger mattress company that predominantly focuses on specialty mattresses like health care and schools. For everyday customers, they make a variety of lower-grade, budget-friendly mattresses. Their mattresses get mixed reviews from customers on comfort and durability. Some have had good experiences, but others have complained about the quality of their mattresses.
The pros: A range of mattresses that are low priced and budget friendly.
The cons: Some complaints about durability and initial comfort.
Price Range: $219-$539
Final Score: 7.2 / 10
Read More Reviews About Symbol
#6 Comfort Revolution
Comfort Revolution is a Sealy mattress-in-a-box maker that sells predominantly through its retail partners. They sell at a mid-grade price and come in an all-foam designs. Though they come in a variety of thicknesses, some customers have mixed reviews. Some have found comfort with these mattresses, but others have had problems with durability.
The pros: Mid-priced all-foam mattresses that are shipped direct to customers.
The cons: Some had problems with sagging over a shorter than average period.
Price Range: $139-$1449
Final Score: 7.1 / 10
Sleep Outfitters Alternatives
Surprisingly, right now is one of the very best times to buy a new mattress. Over the last few years, there have been 100s of new online mattress brands that have come to market competing for your business and this means:
Lower prices for better products if you know where to look.
Buying a mattress from an online brand direct is one of the best ways to get better quality materials and craftsmanship for less money. If you are willing to take a little extra time learning about which mattresses fit your body and budget, it can save you $1000s of dollars and endless headaches.
If you are ready to learn more about why buying a mattress online direct from the brand is better than visiting a store in person, read our 2024 Mattress Buying Guide!
...or explore our reviews for the Top Rated Mattresses.
Dreamcloud
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