+1.2x price value
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Review data analysis vs. average comparable mattressAutumn 2024 Updates: Based on customer data, Cocoon By Sealy is still a top rated option for those looking for value. Some recent reviewers of Sealy's mattresses have mentioned durability problems.
Sealy is one of the most recognizable mattress brands in North America and globally. As a mid-grade brand of the Tempur-Sealy conglomerate, they are well-known for selling competitively priced options in a variety of designs, like all foam and spring. Sealy is intriguing, having adapted its brand from in-store only to also offering online choices. With many firmness options, most customers like their Sealy mattresses, but there are some durability complaints reported.
+1.2x price value
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Cocoon: Top 10 Foam
Overall Score: 7.3/10
Customer Satisfaction: 7.3/10
Price Value: 7.1/10
No Back Pain: 7.5/10
Price: $619-$5798
Trial Period: No Trial
See More ScoresSealy is one of the oldest mattress makers in North America. With a legacy of innerspring and posture supporting mattresses, they have a wide array of options for most sleepers. Even so, there have been some complaints about durability and warranty claims over time versus the average comparable mattress. The exception here is one of their newest offerings, the Cocoon by Sealy, which is +1.9x* more likely to have a 5-star experience than average.
If you are interested in getting a long-lasting mattress that feels great to you, learn what sleepers are saying about our top rated mattresses. Read on to learn more about Sealy's mattress offerings...
Sealy manufactures six different lines of mattresses including the widely popular Cocoon by Sealy mattresses. The Cocoon mattresses come in an all-foam model and a hybrid model that are compressed and shipped for free in a box. These mattresses feature a premium knit cover made from a proprietary phase change material that helps dissipate heat, and they are among the most loved mattresses purchased by Sealy customers. For more details on the Cocoon By Sealy mattresses - Read Reviews.
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Sealy's other lines include their Essentials™, Posturepedic®, Posturepedic® Plus, Naturals™, and FlexGrid™ lines. While you may find differing names in some retailers, such as Sealy Sterling, they often feature the same layers as one of the lines described below We'll go through them in detail below...
The Essentials Line
The Sealy Essentials collection is their budget line and features two coil mattress options, a Euro Top and Pillow Top. The Euro Top is slimmer with gel foam comfort layers and a traditional open spring support system. The Pillow Top offers more gel foam layers in the top and bottom of the mattress for enhanced pressure point relief. Both come with soft or medium firmness options. While these mattresses are budget friendly, there are some complaints about durability and support over time.
Posturepedic
The Posturepedic collection is Sealy's widely known moderately priced line, which puts a focus on proper spine alignment. In this collection comes 4 mattresses, the Spring I, Spring II, Memory Foam, and Hybrid. The Spring I, II, and Hybrid each feature pocketed coil support systems and contouring foam on the top layers, with increased foam height and higher prices moving through those options. The Memory Foam mattress comes with a high gel support foam support base and gel foams as comfort layers. In multiple firmness options, customers mostly can find something that works for them, but there are some disagreements about durability and long term support reported.
Posturepedic Plus
The Posturepedic Plus is Sealy's luxury collection, which comes with three mattress options: Plus Spring I, Plus Spring II, and Plus Spring III, with increasing comfort layers as one moves up the line. With options ranging from firm to soft, these mattresses start at around $1000, and have more targeted support for one's middle back. While customers have good things to say initially, there are some disagreements about durability over time for some sleepers.
The FlexGrid Line
One of the Sealy's newest innovations, the FlexGrid™ is Sealy's answer to popular gel polymer mattress brand, Purple®. With 2 designs to choose from, a memory foam and hybrid option, each Sealy FlexGrid mattress adds HexGel™ gel grid technology to the top layer. The HexGel is made of a hyper-elastic polymer that reacts to sleepers quickly while offering significant pressure-relieving properties. With hexagonal air channels, cooling also is greatly enhanced. Overall, initial customers report happy experiences, but there are some common complaints about these types of designs, including not being able to get used to the unique feel of the polymer layer.
The Naturals Line
Part of their specialty collection of mattresses, the Sealy® Naturals™ Hybrid mattress is one of their most expensive mattress offerings. Available in soft, medium, and firm options, the Naturals Hybrid mattress is 13'' thick and features a wool blend cover and a layer of natural latex on top of an encased coil support base. With a GreenGuard Gold certification for low chemical emissions, customers can appreciate this eco-friendly mattress option from Sealy. Still, the cost is quite high compared to other competitive options.
Some of the mattresses may be marketed and sold under different names in different retailers. However, as a whole Sealy products get good initial reception, especially the more transparent Cocoon mattress. For the other Sealy mattresses, there were some issues reported with long-lasting comfort, with reviewers 3x more likely to mention sagging for the Sealy they purchased from retailers.
One thing that Sealy does very well is having multiple firmness options. The chart is representative of the range of firmness options that Sealy has.
While there are reports of initial comfort and pain alleviation short term with some models, there are some that reported issues with sagging and dipping in some circumstances, and reviewers are 2.5x more likely to mention issues with discomfort.
Sealy has put a focus on cooling with its use of gel-infusion and other cooling technologies. In most circumstances, these collections should sleep cool. For those in warm environments, you may want something more specialized.
Sealy's best rated option is their Cocoon mattress. Sealy's wide range of options may be helpful for some that need more specialized options, but there are some concerns about durability reported. For top alternatives, see our top rated mattresses.
I did a lot of research before buying this mattress. The deciding factor was the recommendation of Consumer Reports. When I first received this mattress, in a square box, I was soooo disappointed and upset. I attempted to return it before opening it, but realized how expensive shipping would be. I returned to the website and their were no reviews but I searched some other mattresses with the same features and price points and discovered that it would, when unfolded, rise to it's full 12 inches and it did indeed have cloth covered coils (innersprings). It Did rise, and then some. I think it's about 13". Very comfortable, everything Consumer Reports said it would be. It's a little firmer than I would like it to be. It's not hard by any means, in fact it's quite comfortable and very good for my husband's back, he likes it a little firmer than I. after putting a good quilted mattress cover on, it added just the amount of plush and squish I love. I get a good night's sleep and wake with no stiffness or aches. I really like it.
Excelent matress, I wasn't sure to get it for my daughter since it didn't have any reviews but after a month of using it, she loves it, firm but comfortable; stays cool and no more joint pain.
We bought this mattress 2 3/4 years ago and I've been having chronic severe back pain for over a year. I had noticed that the bed definitely sinks in the middle when I lay on it and I'm a hundred and fifty pounds. We've only had this mattress for going on 2 years & 9 months. We loved it at first, until the past year. I didn't attribute my back pain to the mattress until I slept somewhere else and my back pain was considerably better. Everyday when I wake up after sleeping on this mattress my back hurts more than it does all day. My boyfriend has been sleeping in the basement on the couch because of his work shift for the past 4 months. When he sleeps on his mattress on the weekend he says his back hurts too. I just submitted a warranty claim, but have a bad feeling that I'm going to get the runaround from the reviews that I've read.
This matress is inches of metal coil and 4 inches of foundation nothing like I was expecting at all
My old mattress was very soft, in comparison this one is a rock, but I don't wake with the same sore spots. I have arthritis through out my back, shoulders, hips, etc but I'm sleeping better with this Sealy.
1 year later and I would certainly buy this mattress again.
Mattress is about 1yr 4m old and is terrible! It's well worn and sagging where I sleep and the amount of heat the 'cooling gel' holds in is ridiculous! I sweat all night long and wake up drenched. I wash the sheets almost every day now. I don't know what we were thinking when buying a foam mattress. When you squish foam it seals up all the holes in the foam eliminating it's availability to breathe! No brainier if we would have thought about it. Skip the foam it's not worth it!
Was worried that it was to good to be true.not a single thing wrong with it and it's absolutely wonderful to sleep on.saved us over a thousand dollars.
I bought this bed from another place and thought I would give it another review to help others out. First off I'm a bigger guy who is a furnace in bed with lower back probIems. I spent a month in the bed to give it a chance but ultimately had to take it back. It was soft enough to be comfortable and fall asleep in easily. Around 3-4hrs in I would feel my back slowly be unsupported and I would bottom out to the foam base layer due to my weight and the heat I put off would cause it to soften. I noticed though before my back would be unsupported I would sleep deeper and easier. My fiance is a belly sleeper and the softening would cause her minor back aches but she had liked the softness and comfort too. The bed felt as warm or a bit warmer as a spring mattress with a topper on it but a lot less hotter than a memory foam without gel. There wasn't too much off gassing. Overall construction was good but felt like this was for a lighter, cooler person.
Love it so far.I've had it for a few days and wish i would have done it a bit sooner.maybe is just me coming off an old futon 😝 but it's definatly plush but still firm
If I could give this matress 0 stars I would. After one month I noticed a moldy smell around my bed, I pulled my matress cover to find the smell coming from all over the matress. It's not chemical, think mold dish sponge. It's also sinking by bout 1/2 an inch, I weigh 160 lbs, that's after 1 month.
You can assume that any good sealy review is a plant/fake review. sealy is a trash company that makes trash products. I'm out $550, have no bed to sleep on, and couldn't be more furious. BUYER BEWARE!
I am 6'3'' and weigh 220 pounds. I prefer a firm mattress and have only slept on box springs my whole life. I am a side sleeper exclusively. I went to 2 separate mattress retailers and laid on every mattress on their showroom floor. Both times I gravitated to this mattress. It is the most firm of the 3 Optimum model mattresses. I laid on all 4 of them as they were side-by-side. They got softer and more expensive as I went up the line. I've only had this mattress for a week, so my review is an early one. I had no intentions of getting a foam mattress when I went shopping. I was concerned about comments about them sleeping hot. This mattress does not sleep hot in any way shape or form. The salesmen explained to me that the initial Optimum mattresses didn't have enough cooling gel and they have added more and it has resolved that complaint. I concur. I haven't noticed any problem with sleeping hot. The biggest thing you will notice with a foam mattress is you won't feel any pressure points like a box spring. When I laid on any box spring, I would immediately notice a pressure point on my hip and my shoulder. I don't feel anything on the foam. I have slept just fine for the past week and no complaints of back pain or any pain in the AM. I am impressed so far. Will have to come back on in a few months or a year and comment on how well the mattress is wearing. I have also read comments about this mattress having a odor when delivered. The mattress and the box spring were both in plastic when the delivery people unpacked them and installed them in my bed frame. I didn't have any odor at all, so I'm not sure where that is coming from? I bought 2 of the Optimum pillows which I slept on before my mattress was delivered. They smelled a bit for a few days, but it gradually went away. I did not buy this mattress from Amazon, but decided I would comment on it here after I did buy it. These reviews of all kinds of mattresses are so frustrating. Who is commenting? The company that makes the mattress? The competing company? Disgruntled employees? I am just an ordinary consumer that needed to replace his 25 year old box spring mattress. I've owned 3 Sertas and a Beautyrest. This is my first Sealy. The salesman was telling me that several of these companies have bought out each other, so they are all about the same manufacturer now. I am pleased with my choice so far and recommend you go lay on this mattress if you prefer a firm one. This was the most firm of all the foam mattresses I laid on.
I can't believe how much money I spent on this bed! It is the worst purchase I have ever made in my life! I have never had such severe back and hip pain when I wake up in the morning. Do not waste your money on this or Sealy's adjustable (head up only) frame! You can feel the space in the frame when your head is raised through the mattress…terrible!!! I recently spent two weeks away from home sleeping on a cheap mattress and felt so great in comparison to being back home sleeping on my expensive junk!!!
I've had this mattress for 8 months and it has yet to 'break in'. When we went to mattress store, we laid on all of them and ended up with this model. It felt perfect. For some reason, the one we got is like a brick. Both my partner and I are on the lean side, but still.
I bought this mattress on march 15 and the first 4 nights I loved it no back pain and very good support but then I started noticing that although the memory foam always went back to its original form the inner layers of non memory foam on the where getting softer and I no longer had a firm mattress. Im a stomach sleep and this mattress turned onto a nightmare I hated how soft it was and when I was watching tv my bottom would sink in all the way. I no longer have mid back pain like my inner spring but now my neck and shoulders hurt from the rest of me sinking and putting stress on my shoulders. The box spring on this matress is horrible it does not provide any support and the whole motion transfer thing was as advertised for the first week after that i could feel my husband moving. Not as much as an inner spring but not was it was when i first got it well to top it of on the first week of april I called the store where I got it and told them it was sinking and sure enough a tech came and siad it has sunk 3/4 of an inch in less then a month so they gave me the option of getting another one or one for greater or lesser value. I decided to get the tempurpedic contour select it was $1300 more but my parents had bought one a week before I got my sealy and the tempurpedic is still as great as the first day so I didnt wanna risk it with getting anything else. Now im sleeping like a baby and glad I could change it.
reviewed on Dec 05, 2018 Purchased Sealy Posturepaedic from Harvey Norman, Warwick,QLD in March 2016. Within two years of use the mattress has sank in the middle, low enough to make uncomfortable even to just lie down rather sleep and cause body aches. Have rotated the mattress periodically as specified but just not durable even though the warranty is 10 years. The warranty terms and conditions doesnt justify for claims. 30 35mm sag is deemed to be normal in their terms. But given the width of the double mattress not much, that sag is substantial enough to cause issues to the body. They claim to use titanium springs for durability in their mattress. but having used for two years it has to be concluded that it is poorly engineered and the quality of their product is compromised for a rip off.
Put he’s a queen size Sealy from Macy’s in ChicAgo burbs in late 2017. Paid about $1,200 tax and delivery. Started to sag really badly in the middle after 5 or 6 months. I called Macy’s to complain since it’s under warrenty. They sent a technician out to review and look mattress over. The tech measured the depth of the sagg and it was well over 2 inches in the middle. I’m 5’8” and weigh 175. This is a sealy brand but I don’t have a model number. It was on the softer side with a pillow top. My back and hips were sore every morning. Macy’s made good on the warranty and I chose the firmer model as the replacement. Well, 6 months later I’m laying in a huge gully or canyon again. I’m beginning to wonder if these Macy bought models are more low end then high end. Time to call them back and replace number 2.
I will never buy another product from Sealy. I bought a Thermapedic Mattress made by Sealy from Rooms-To-Go. The adjustable base would not raise the mattress within two weeks of purchase. I was directed to Sealy through RTG customer service. The Sealy agent stated that the base needed resetting. She wanted me to go under the bed to get a box to reset the base. When I informed her that I was unable to go under the bed, she told that Sealy does not send repairmen to reset the box. She told me to call her back when I could find someone who could go under the bed. When I informed RTG of her response, a RTG repairman was sent He went under the bed and retrieved the box. He stated that the adjustable base was broken. Resetting the box would not have fixed the problem.
Horrible hard and very thin not even worth what I bought it for
I got the mattress I was highly disappointed. To begin with its a 3 inch mattress. Not happy at all. This was the worse mistake ever. I returned the bed and mattress. Had to take a $125.00 restocking fee and a $50.00 re delivery fee. Plus the only way that I can trade it in was if I bought a new bed so I will take the loss this whole thing leaves a very sour taste in my mouth and I will take the loss the picture above is very misleading. do not buy this product
The mattress is so uncomfortable!! Ughhh! Hate it will not keep
I ordered before the previous review but read said review before my order arrived. So I was not surprised when my order arrived and the mattress was thinner than I originally expected. It looks much thicker in the picture. The box spring is probably double the thickness. With saying that, it is still a good height if not on the ground. The mattress is quite firm but I still go right to sleep as soon as I lay down whereas that was not happening on my old mattress. I would reorder.
I ordered this mattress online. Cheap & cheerful... or so I thought. The mattress was delivered today, its smaller (in thickness) than the box springs. The image on this product is completely misleading. The mattress is probably 2-3 inches thick. Completely disappointing & extra frustrating.
Buying a mattress online is risky. However, if you are not physically able to get out and shop, you may have to do what you have to do. I bought this knowing I wanted a mattress with a plush top. I wanted it to be durable and strong enough to hold but when I laid down on it - it was soft for arthritic patients. I love this mattress. I look forward to going to bed and I don't wake up in pain from laying on a hard mattress.
The matteress is to soft. I should have ordered a firm
Great mattress equals many great nights of sleep! Plus the delivery service was great also.
liked how I got a good deal around presidents day.
I had thought I had ordered a firm mattress but a plush pillow top was delivered. I was gone at the time it was delivered at my house, the old mattress & box springs were gone and the new this set was on the bed. So, it couldn't be returned.
I ordered this bed set on line with out trying it out big mistake. I'm sending it back, its like sleeping on a deflating air mattress. I woke up soar it's just way to soft for me.
I saved a ton of money of my new Queen Sealy mattress and am now sleeping better than I ever did on one I spent double on!
We bought this bed on sale and were not disappointed! This bed is amazing. It is definitely plush and not a firm mattress. The delivery service was outstanding too. They called us often to update us on a time and they were in and out and made sure everything was perfect.
I sleep very good since I purchased this mattress !
I have a bad leg and need surgery from a injury 40 some years ago while in the military and this mattress is a GOD sent for my back as well.
Me and my boyfriend purchased a new bed and we're surprised that after 6 months the quality is horrible the bed is already dented as if the bed was years old. I am very disappointed with the quality of this bed. I will have to do my research more thoroughly next time before I purchase a new bed.
The mattress was as indicated, but I needed the firm pillow top so I returned that mattress and box spring and re-ordered the firm mattress only. It was for my guest room bed that has storage drawers, so when I received both pieces the bed was to high, you need to be 5'6' and up to be able to sit or get in the bed. (:
I love this bed. Very comfortable. I would recommend this Bed to friends and family.
My mattress arrived in the time frame that I was told it would come. It is a great mattress.
This was a perfect purchase. Arrived on time, white glove service, and the most comfortable bed I've ever slept in. Highly recommend!!
I would not recommend this set at all it is extremely too soft. It is so squishy that when I sit on the side of the bed to get out, I feel like I am trying to pick up my butt off the floor. It is not comfortable because there is no support.
I have a tender back and don't wish to sleep on a tender mattress. I found Sealy Essentials Holly Hills Firm Mattress paired with the special box springs saved my tossing and turning to into a great night's sleep. I feel refreshed when I wake up with no back pain or discomfort.
I purchased this mattress for a redecorated "kid's" room/home office. All of my grandchildren are teens now and the daybed no longer accommodated their growing bodies. I love the quality and value of this product. The mattress is firm, but comfortable, and is an extremely good value for the price.
This mattress is adequate. Soft not hard in any matter. I installed wooden slats unter the box frame to help support the frame and mattress.
This queen mattress replaces a twin bed in our spare bedroom. It's only been used twice and our guests reported it was comfortable. The price was extraordinary so the mattress fit our budget as well as our need.
I purchased this mattress for a spare bedroom in my house. Guess have slept on it and said it was comfortable. Good value for the money.
I love my new matress is very comfortable and price was fantastic I would recomend this item to friends for purchase
The mattress is very comfortable no more back pain.
Firm lower end mattress. Bought this for our daughter's home for when we visit and spent three nights on this mattress and was very pleased with it. Should last many years as it will only be used for about 3o days in a year. whole process of ordering and shipping was easy . Went to the local store to test it out and decided this one was the best for our needs.
My mom loves it! It provides the comfort and firmness she needed.
product excellent, however had to cancell at last minute due to finances. Servifce excellent.
Great price and overall satisfied. Thought it would be a bit firmer but given the great price I can't complain.
It is so comfortable. I never dreamed it would be this nice. for the price.
Purchased for my 12 year old granddaughter. Gotten on a very good deal. My granddaughter & her mom are very pleased.
This mattress is the perfect firmness, comfortable, well made, and I have been sleeping better than I have in years!!
Very good quality and price!! The bed was delivered when promised and the delivery people were very nice!
I have purchased Sealy in the past and have been very happy with their mattresses. I purchased the Essential Firm Full Size and within 2 months of sleeping on it (I'm single, 5'4) the mattress is anything but firm. If I press my knee down into the corners or a few inches in from the sides of the mattress, my knee goes down to the box spring, and the springs in mattress itself make noises as if the mattress was 20 years old. Turning over, or sitting on the edge of the bed is a noisy experience.
The product is amazing. The mattress was a great price and so comfortable. The easy order online was wonderful. The delivery time was fast. The guys who brought it were very helpful and polite. They set up my new set and took the old set away. I could not ask for a better product or service. The price was great not to mention it was on sale plus I got to use my reward points.
Purchased this mattress as a spare bed which will not be used daily, but which seems more than adequate for this purpose!
I bought two for my children and they are very comfortable.
This mattress is very light in weight perfect when you can not pick up heavy stuff not to mention its comfortable I get a good nights sleeping on it....Its perfect the price is even better good quality
I gave this mattress 4 *s instead of 5 because of the squeaking noise when moving on it, such as when turning from left side of body to the right side. It has the right amount of firmness and softness that satisfied my body enough to sleep well. I purchased this mattress on sale online, and it was worth the amount I paid. I feel I got my money's worth and would recommend it to others, but only for the range in which I paid.
I think I received the best deal EVER on buying a Queen mattress!! I love it because I loved the price and it is worth it!
My boyfriend and I both have back issues (he has rods in his) and we both sleep wonderfully. I could not ask for a better, more comfortable mattress. We can even get up without waking the other.
I could not be happier! We are on a budget, and got a great price on this mattress. It is very comfortable!
Bought this for my son on Black Friday at an excellent value. The mattress and box spring we delivered in a timely fashion with free shipping. My son loves how comfortable this bed is, you can’t beat it for the price.
The mattress stated that it was firm, but when I received it it was not that way. A full sized adult will have problems with the mattress. The only reason why I am Okay with the mattress is because it is being used in my daughters room.
reliable and comfortable mattress for a great price
We were concerned about ordering a mattress sight unseen, online from just a description ! But, we couldn't find anything comparable to price and quality elsewhere ! Everything from ordering to delivery was effortless ! Our mom loves the mattress and we're happy too !
This mattress is very comfortable for the price. It was delivered in excellent condition and we are really enjoying its moderate firmness...not TOO firm.
I got a very good buy on this particular mattress and I was not disappointed when I received it. It is a firmer mattress, and as I am a stomach sleeper, it is quite comfortable. I have not woken with back discomfort since I got it. The mattress is not very thick, and some of my sheets seem loose on it. I am going to buy a topper for protection and to add a bit of height. Otherwise, I am completely satisfied. A great mattress for an excellent price!
the product was great would recommed the this mattress
We would readily buy this product again and tell our friends about it.
perfect , staff are helpful, I like the items I bought, as well as my relative to whom I give gift
Very nice mattress, I would recommend it to anyone.
In my opinion, my position is I thought it was just Average
I was hesitant of purchasing this mattress online and when the mattress was delivered my fears were confirmed! This mattress is very thin and did not fit my queen sized box spring. I am 5'3" and 185 lbs after sitting on this mattress for 5 minutes there was a noticeable dent in the spot where I sat that almost flattened it therefore; my husband which is 6'5" and **** lbs dared not to try it. I had originally told customer care that I would be needing them to haul away my old mattress but when the mattress was delivered I knew that I would need my back up! The mattress was so thin that when we returned the mattress to the store it simply folded up into the backseat of our car and popped back out when we arrived. SAD and DISAPPOINTED
This mattress is average. It was a low cost mattress. (I'm not allowed to include an actual price in my review.) Although I preferred other mattresses that were way more comfortable, the prices were too high.
The mattress is very nice and what I expected for the money. The shipping was a horrible. Took 7 week before delivery. I received a tracking invoice. After 3 week and no delivery i tried to track the mattress and there was no record. I then call customer service the 1st 2 ladies I spoke with were very unprofessional,rude and there was no follow up of information that they promised. I then called again and spoke with Dave, very nice, great follow up and I had the mattress the next week..
It's good and valuable as I spent. I hope, It would be robust and durable as well. I can't say now.
This mattress was cool to unpack! It is a comfortable mattress. We've had a hard time finding a mattress that didn't cost a fortune. This one is a pretty good. We haven't sunk into it yet, so that's very good. We've had it for a few months now. Overall, a good buy for the money.
The mattress and box springs were purchased for my wife. she advises that it is very comfortable and she enjoys her nights rest. The mattress is also light in weight and easy for her to move around to change sheets.
My family and I were excited to get a new mattress for my niece so we had been looking for a mattress. Luckily we found this one and were anxious to get it. Unfortunately, we were greatly disappointed. The dimensions of the mattress were not as stated. It states that the height is 10 inches and the mattress we received is only 5 inches, only half. I will definitely not be buying mattresses on here anymore.
The Sealy box spring and mattress were available at reasonable price.
Found a reasonably priced comfortable mattress happy with our purchase!
This was an okay mattress. I bought it because it was decently priced and the quality looked good in the picture. But it is not what I expected. The mattress is thinner compared to other twin mattresses in the market. And it is not firm as advertised, this is more of a soft mattress. It has been about a month since I bought it and already it has dents forming in it. And I only weigh 110 lbs so this shouldn't be happening. Who knows how long this mattress can last??
I've only had this mattress for a little over a month, so I can't attest to it's durability yet. However, it is extremely comfortable and provides much-needed support for my back.
Right bed at the right price, very comfortable, just what I wanted, slightly firm. Very happy with my purchase.
The mattresses we bought were exactly like the floor model which we liked for its features and price. They are well made and fit the beds perfectly! Our daughters really like their new mattresses and beds.
I have only had the mattress for two months and already it is sinking in the areas my husband and I sleep on. Have more back pain than I did with my previous 6 year old mattress. Very disappointed, I noticed a problem almost immediately and should have reported it. From the reviews I read, it seems almost impossible to get satisfaction with mattress manufacturers.
I've had this mattress 3 weeks and there is a big sink hole on the side I sleep on. It is so uncomfortable. I wake up after sleeping 2-3 hours and can't get comfortable. It's like a night mare. The worst mattress I have ever had and I paid more on this mattress than I have ever paid. I can't believe there is only a 48 hour return policy. I guess that should've told me something when they don't stand behind the products they sell.
We looked at so many sales and mattresses that we were going a little crazy. But after praying about what to buy because they are not cheap, these mattresses won. OH! what a big difference it make for a great night's sleep when you have a great mattresses.
Mattress was very comfortable and affordable. Would definitely recommend
It feels like I'm sleeping on a cloud! I highly recommend this bed!
My Granddaughter picked it out, and seems to love it!!
This bed seemed extremely comfortable and well made the first few weeks. We’ve had the bed for about a year now, and it is the worst mattress I’ve ever had. It does not hold its shape whatsoever, we have to turn the mattress constantly to manage the indentations left after sleeping on it. (We aren’t even large/heavy people! There’s no cause for such deep constant indentations after a nights sleep, we leave for vacation for a week and the mattress still has the indentations from one nights sleep! So it never fluffs back up to its original shape.) Do not get this mattress no matter how comfortable it seems in store. Maybe we got a lemon, but I highly doubt it. We wasted our money, don’t waste yours.
This is a super cushy bed. It is firm underneath the pillowtop & could be perfect for you if you like a soft top that you sink into. I didn't like it because no matter how much I I tried to tuck the sheets in tightly, the mattress cover would bunch up under my body causing folds in the material. I also like to sit in bed at night to read & felt like I had no support. I returned it today.
we down sized from a king to a queen . very comfortable so far.
Anne Marie at the Destiny store in Syracuse,NY assisted in my purchase of the Sealy Humboldt queen mattress set. She was extremely helpful and knowledgeable of the product. It was delivered on time and the delivery personal were polite and careful bringing in the mattress set. I look forward to going to bed and sleeping on my wonderful, comfortable new mattress every night. I had a friend check out the mattress and she plans on purchasing the same one too!
AFTER TWO BACK SURGERIES REALLY LIKE MATTERESS PILLOW TOP IS SOFT BUT STILL FIRM
It took a couple weeks from order to receive, but delivery team was professional and on time. I've only been sleeping on it for about a month and it's great so far.
This mattress was our third try and it's a winner. The first one sagged within 3 weeks and the 2nd one was too firm. This mattress is very comfortable; not too soft or firm. It also weighs less so easier to change bedding.
After looking at several stores, several models, we finally found what best suited our needs. In addition to applying for the credit card we obtained very good discounts. The main thing, a real rest.
We needed a new mattress so ANY mattress was an upgrade. But this pillow top mattress has done wonders for my back and quality of sleep. I wish I had done this sooner. We have had it for 3 months so I cannot vouch for long term durability. We just bought the mattress as our box springs were fine.
More comfortable that the last mattress. although it appears to be settleling into body pockets. Very high and hard to get into.
TOM AND CATHY IN WINDOWS WAS A GREAT HELP TO ME IN MY EXTENDED ORDERS. WOWOWOW GREAT VALUE FOR GREAT PRICE. THNAKS !!!!!!!!!!
Easy the best mattress I have bought in a long time! Was a great price and delivered right to my door. Would like to buy again!
We love our new mattress. It was a great price as well. Was shipped early and very well coordinated.
We love our new mattress and the price; we got it on sale, was fantastic!
This is an excellent product very comfortable and nice gives an excellent freshness when waking up.
Perfect combination between firm and plush. Love this mattress, great value. Everyone who lays on it tells me how awesome it is!
the bed is high off of the frame. the box frame is 9" and the mattress is 18" so if you have a tall bedframe it will be high. Mine is 37" to the top of the bed. the bed itself is great and very comfortable
I love it no more tossing and turning . I sleep great
Excellent mattress. Both wife & I no back problems. Sleep thru the night!!!!!
Purchased this mattress to replace an old pillow top that got "valleys" formed in it after years of use. This one has the valleys after less than two months. Even less considering we were away for weeks 2-5. So less than a month of actual use, and it's already failing, but of course, it's after the 30 day return window, so now we're stuck with it.
If you are considering Sealy, run away as fast as you can. Bad product. Look at the pervasive complaints and lack of response to the complaints of problems. Buy a hammock instead. . Serious problems with mine after 1 year.
Well, in 2011 our home was destroyed in a massive, destructive flood in Minot, ND. We went from place to place living and then purchased a home in June of 2012 and so purchased a King size Sealy mattress that was expensive. It only lasted a few years and was defective and so we were forced in to buying another mattress ans again picked a Sealy that was even more money. Well, now again we have to replace as the bed developed a big dip in it and they said it too was defective. Now though, we are in a different situation as we retired and do not want to add another chunk of money for a new King size mattress so decided to go with a Queen size so also means a new frame , box spring, headboard and bedding. Having to spend time also shopping and preparing for the delivery again. NOT VERY HAPPY OR SATISFIED AT THIS TIME!!
I would give 0 stars if I could. Mattress approximately 8 months old when corners started to collapse where no weight applied. Sealy wouldn't honour their warranty, Dodd's Furniture (where I bought) would do nothing. This was a $1000 mattress DON'T BUY!
I paid $800 for a Sealy 2015 Posturepedic bed set three years ago from Mattress1 here in Orlando. This week the pillow top separated from the bed. I tried for two days to get someone in the warranty department to talk to me and finally got an email today. Of course I sent in a claim and they denied it even though a separated pillow top is not one of the violations of the warranty. Even worse I would have to pay $130 to ship the mattress back and they may still deny the warranty. The store would charge you $50 to come out to inspect the mattress and even if they agree to exchange the company could still deny the claim and I would have no bed. Never buy anything from Sealy ever again.
MY HUSBAND AND I BOUGHT THIS Sealy Posturepedic Hybrid Premium Silver Chill Firm Mattress KING SIZE ON JANUARY 6 AT SEARS. Once received mattress was very FIRM from the beginning not as the store. They had told us that it will take about 7 days to break the mattress it has been 29 days. No different. I am a mom to 4 kids an getting some sleep was our goal, but since the purchase i woke up to arm and should ache, lower back pain and now my husband that works on construction is having pain in areas that he did not had pain on since he is a side sleeper. We have been told by various sources that the firmness of this mattress was not help his sleep. Which I have done research on Youtube and online being that information being correct. Went to the store yesterday and we were told that it will $500 which is equal to 15% restocking fee for exchange or returns. We then been to several other stores testing the same matress that we purchase and in all of them feels so different. At this point i feel that it was false advertisement cause how a product that i test at the store can be so much different. I been told to keep my house temp at 80 degrees in order for the bed to gets softer. I spend more than 2k on this purchase and find ourself stock with this. Which is not what I expected to be due to the brand and investment we did as a couple.
I bought the Sealy Humboldt Ltd Firm Tight Top Mattress from JC Penneys last July. Mild consistent back pain grew into severe back pain with stabbing pain that took me to physical therapy and a few doctor visits which did nothing to help. I finally decided to sleep on a COT of all things. After three nights away from the mattress, my back loosened up and all pain completely gone. Too bad I was such a slow learner.
I bought a mid range Posturepedic with a nice pillow top. I paid around $1000 on sale. It was comfortable for a year and a half and still isn't really bad but it is sagging where I sleep. I believe the pillow top has compressed so it's like I have to go uphill to get to the middle of the bed. I weigh less than 200 pounds! I've contacted Sealy and will see what they say but no mattress should have any issue at less than 2 years.
Like the product but wish the setting up the warranty process was easier
I did not realize that I purchased a firm mattress, but it was a great decision. I have not had any more back issues since sleeping on this mattress.
I am single sleeping on this bed only 8 month per year , in 2 years have sagged on sides hard ridge in center. Very uncomfortable... I have always had good luck with Sealy,but not this one. Just purchased another mattress (not Sealy). This was like sleeping on bricks with a layer of foam on top. Not Good for light person, can't imagine a heavier person sleeping on this.
Unsure about where to get some of the information needed for the warranty. Hope it went through.
I've only had the mattress for two nights (delayed delivery by one week to July 31st). It's firm and very solid. I like the tight top and the comfortable and firm back support. The better support will help my running (training).
Driving for a living, it is imperative to get a great rest, when home. Nice and firm but just enough give to give great support for my back. My wife loves it too! After all , happy wife, happy life!!!!!
We love our new bed!! So comfortable!!! We sleep like babies.. 🖤🖤💯💯
Plan on using this twin bed for grandchildren.
Perfect!
Easy and organized pickup. Mattress is very comfortable and good quality.
It was difficult adjusting to good mattress after we had slept on a bad one for so long.. took a couple weeks but now it's great!
Great product & have been sleeping like a baby ever since it arrived.
comfortable
Using on bed without a box foundation. Comfortable. This is my 2nd purchase of a Sealy mattress in the past 2 months. Great value.
This mattress is really nice. My husband loves it too. Love all the handles for turning and lifting.
Not what I expected
We wanted a firm mattress without a pillow top and this one delivered. The added bonus is that you don't disturb the other person when you get out of bed in the middle of the night because the mattress doesn't move. We are sleeping so well every night now.
Completing warranty information was not EASY. Had to call support in order to complete model and other items listed that came with model selection.
Love it. Extremely supportive, yet very comfortable.
its both pretty and comfy.....its pretty comfy
I love this bed it is very comfortable. I am 6'2" about 164. I've had the bed for about two years and it's held up wonderfully with no sagging. I bought the firm King tight top. Great value very nice bed.
Good size and firmness. Exactly what I was looking for and at a good price.
Seems good for a basic spare bed. Haven't slept on it a lot but good value for the money so far.
Needed a new mattress so decided on this Gratify Plush. So happy we did. Have had great nights sleep since.
The mattress is firm but soft comfort
I use the matress for my guest
This mattress was stiff and hard. I could have bought a better mattress with the additional money I had to spend to buy a topper to make it able to sleep on.
The queen posturepedic hybrid Elite mattress we bought was bought in 2016. It has become increasingly uncomfortable over the last four years. When you tell them it has a hump that comes up in the middle after you lay in bed a while. But if you try and measure it you can't because it returns to almost flat. It has something inside the mattress that puts pressure on different spots on your body and you wake up in pain. But you can't measure it with a yard stick which is what they require to get them to replace it on the ten year warranty. I have tried repeatedly to get them to answer the phone calls I have made to the service dept. at Mattress Firm. They don't answer. I have chatted with the robot they have online with no one replying. So I would say do yourself a favor and don't buy a mattress and box springs from Mattress Firm. Because on down the line when you have problems with it they will not fix it even though you may have a ten year warranty like we do. I give them a zero rating.
Sealy provided me the worst online shopping experience I've ever had in my entire life, and that's not hyperbole in the slightest. After I purchased a $600 mattress from them that was supposed to arrive in a week, they had an almost three week-long delay in their shipping but worse than that, they continually misled me about the shipping and delivery dates to the extent that I ended up having to sleep on my apartment floor for a week. Finally, after being on the phone with customer service non-stop for a week straight, after being consistently misled over and over about when the mattress would finally get shipped, I gave up and cancelled the order before Sealy shipped it, so that I wouldn't be charged, and then ordered a different mattress elsewhere. But get this: Sealy STILL charged my card after I cancelled the order and then only a week later retroactively refunded me, so for another full week while I was sleeping on the floor due to their incompetence, I also had $600 taken out of my account for an order I'd already cancelled. Sealy should be investigated by the FTC, as they are in violation of several codes of federal regulations. They scam their customers, and I would highly recommend you never purchase anything from them.
I bought a Sealy Performance Posturepedic firm mattress & box spring last year. the mattress has a 2 inch sage on both sides. ( my husband & I weight less that 150 pounds each) I filed a claim with Sealy & they are giving me a hassle. After submitting all the required photos for the claim, they say ""Once we receive these photos, we should be able to make a determination for your warranty. All warranty claims are processed for like model and size based upon your initial purchase. *All processed claims are final and cannot be changed. *There is no option to return for refund under the standard warranty." so what good is a 10 year warranty ??? This will be the last Sealy I will buy. or recommend to family or friends.
This mattress performed good up until 8 months from purchase on 6/19/2019. Start getting explainable low back pain. I started waking up at odd hours with bizarre pain in my back hips and sides of my abdomen. I went to the doctor and got facet injections....nothing. I got epidural injections.....nothing. I thought it was a hernia.......nope!!! Im a strong person and never has these problems. Unexplained!!! I recently start noticing a difference in elevation. I pulled the bedding off and mattress protector and i could not believe the 2 dips right where we sleep. I threw a straight edge across the bed and what i witnessed is far from acceptable. At this point i started sleeping in the spare bed room and my back started feeling better ...sleeping and through the day. I would have liked to have gotten at least 5 years out of this and obviously no pain. This mattress has ruined my life for the past year and a half. Rock Star.....more like 80s C rated hair band.
Purchased a mattress set from Raymour and Flanigan. 1st time 4 hours late with the delivery and the seams were not sewn together. 9 days later Waited for replacement, over an hour late. The 2nd mattress, the seams are not sewn together in some places!
I bought 3 mattress and also bought A adjustable bed from mattress1 at the time when we bought the mattress we were given the information return and exchanges will be easy not like other companies we were given the satisfaction guaranteed for good 10 years. Now after few years the bed is sinking and its wavy in the middle and its very uncomfortable to sleep long story short mattress 1 has closed many stores and they say call sealy and sealy dosont care about the returns, they say send pictures and measurements ect,after all that also no returns,well as other companies gladly return and exchange with no problems.
This mattress emits very strong chemical fumes. It has been in my home now for over a week and the terrible smell, which is causing me health issues, has not diminished at all. I even aired it out with windows open for a number of days. I am returning this mattress and will stay away from Sealy. I will be looking for a mattress with more natural components and obviously not the toxic chemicals that this mattress must contain. Buyer beware!
Great for sleeping on the edge on your side. Laying on back, it sags. Has a rating of 7 on firmness. Not firm. Says good for side or back sleepers. I have to save more money to try to find a mattress that will be firm enough to sleep on my back.
Bought these 2 Sealy Matresses about 7 years ago with 10 year waranty . The matress was very good for about 7 years .But now cannot sleep on them because the springs are hurting ,Sleeping on the floor .So with the warraty we wrote to Sealy they replied asking many questions ,this happened about 3 times and now totally ignoring us . I have many brothers and sisters ,Children and grand children Living in Melbourne .If you are not going to fix the problem please let us know ,cannot sleep on the floor with the winter on the way , so I am a pensioner my children can buy a different brand of mattress this time.1
I ordered the 8" thick Cocoon by Sealy mattress and it was much too soft for me. I figured no problem, Sealy is a big company (one reason why I picked Cocoon) so I'll return it. First, Sealy was non-responsive and then after getting the runaround (oh, you ordered from Canada you need to contact a different department), they said that I would need to wait 30 days to return it. Okay, annoying, but whatever. After 30 days, I again contacted their Customer Service and they started with the delay tactics - slow to respond to emails and then saying they couldn't arrange a pick up. They finally picked it up, but then I had to harass them about getting my refund after not receiving anything for another 10 days. Then they said they couldn't refund my credit card (no idea why) so they would have to send me a check. When I get the check (finally) nearly 2 months after this ordeal started, it's short $175. Once again, I'm complaining to Sealy because they never said anything about withholding their mattress pick up charges, which were nearly 20% of the total fee! They pointed to some small print buried in their terms about withholding that fee, but they never made it clear to me that they would charge a fee or give me the option to return the mattress ourselves, which we could have done fairly easily. I pleaded with them to reconsider based on their complete lack of transparency, but they decided to stick to their tone deaf guns and refuse to return the pick up fee (or even part of it). The whole thing left a really bad taste in my mouth. In sum, the product was mediocre and the customer service was far far worse. I'll never buy anything from Sealy ever again.
Disappointed Sealy Norman sagging after only one year. Have been turning it as recommended. Already using mattress topper.
Over recent years, Sealy has invested in selling its best mattresses direct online. Their Cocoon By Sealy offers two mattresses, an all-foam Cocoon Chill memory foam mattress and a Cocoon Chill Hybrid, both of which are highly rated with customers +1.9x more likely to give a 5-star rating.
Sealy offers a wide array of mattresses and price points, some of which get good ratings from customers (like the Cocoon By Sealy). However, in-store offerings are sometimes marked up substantially and have some disagreements when it comes to durability and value.
Foams in Sealy's mattresses are CertiPUR-US® approved, which is a low VOC (volatile organic compound) emissions standard. Those with severe chemical sensitivities may require those with more rigorous certification.
The Cocoon By Sealy Chill Hybrid offers a well rated coil mattress that features balanced pressure point relief, which is ideal for side sleeping. While there are some in-store alternatives that are softer, there are some complaints about durability in some cases.