Nectar vs. Stearns And Foster

Nectar's Owner Satisfaction

Nectar's Supportiveness

Nectar's Durability

Stearns And Foster's Owner Satisfaction

Stearns And Foster's Supportiveness

Stearns And Foster's Durability

Browse Nectar Customer Reviews

Wow - Renee H.

This mattress changed our lives for the better! It is absolutely the perfect firmness and temperature. We had a queen bed for so long and desperately needed a king since our baby sleeps with us. We couldn’t afford the insane prices out there so we took a chance on Nectar and boy did it pay off.

This was amazing from start to finish. - J. J.

This mattress is so comfortable! I really can’t get over it. We bought it when we moved to our new house. It was perfect timing as it came in the exact day that we moved in. My wife was stressed at the idea of shopping for a mattress in person so being able to do everything online made it super easy. Delivery was quick and setup was incredibly easy. We bought a King. It’s a really comfy bed - not too firm, not too soft. I appreciate that it comes with a nice cover. Lastly, company communication has been great.

These Mattresses are wonderful. - Jason W.

I have several properties and I have bought them for each. They are delivered right to your door and so incredibly easy to set up. They come wrapped in a vacuum sealed plastic and come in a bag! a bag!!!!. You simply take the rolled up mattress out cut the outer plastic and unroll it on the bed frame, then cut the inner plastic and within moments, the mattress fluffs up. I gave mine about 4-5 hours and then I made the bed and it is comfy! The number one comment I get on my rental reviews is how comfy the beds are! This is a WONDERFUL deal and a super wonderful bed. The folks at Nectar are amazing and very responsive. If you are looking for a new mattress, don’t hesitate ordering this one.

Wonderful - W. R.

I was very hesitant to buy a mattress without trying it out first, but I did a lot of research and decided to take the risk. I tried several different styles of memory foam mattresses in stores and I’d say this falls right in the middle. It’s not too hard, and not too soft. I sink in just enough to feel supported, but not so much that it’s difficult to move. It took me about two weeks to adjust to it. I was stiff in different places, but after a month, I sleep much more soundly, I wake up less in the middle of the night, and I’m not sore in the morning. I am very pleased with our purchase.

Very pleased. - R. M.

There are a few things that you should always buy in person to check for quality.

Fresh fruit. Diamond rings. Cars.

Up until a few months ago, I would have added mattresses to that list. Wasn’t that one of the morals of “Goldilocks and the Three Bears”? Most of us were taught that the moral was that a life of crime does’t pay and you really shouldn’t be sneaking into other people’s houses - especially if they are bears -“ but another, often overlooked moral was “not every mattress will feel JUST RIGHT. Try before you buy.”

When I saw Nectar’s claim of a mattress with optimal comfort, I was skeptical. What worked for Mama Bear and Papa Bear wasn’t what worked for Baby Bear.

But Nectar’s business model intrigued me as did their pricing structure. And if their mattress didn’t work out, I would return it and they would donate it to charity. Win-win.

I’m happy to report that Goldilocks was wrong. There are some mattresses that are JUST RIGHT for everyone. This is one of them. My husband and I both sleep well on our King mattress from Nectar. The quality is fantastic. The business model is sublime. And my bank account is happy that I didn’t spend a small fortune on a bed.

So I guess you could say we’re living happily ever after.

Unlike Goldilocks. Who really shouldn’t have broken into the bears house.

Very satisfied, I would recommend - H. K.

Experience in the company was very good. In addition to speaking our language, the company, the type of mattress, when tailored to the needs of our family to describe the features of nectar mattress, took us an extra effort to understand or did. When the mattress has arrived, we were very impressed by the quality. Hari was perfect. We’ve been sleeping very well. Very strong recommendation

The best investment I've made in many years - O. O.

Well, this mattress has been nothing but good to us. I used to wake up with lower back pain and would be stiff for the first 30 minutes or so out of bed. After two nights of sleeping on this mattress, my back pains were gone and I am sleeping better than I have in years. Trust me, this is the solution for your sleeping issues.

Hate Mattress Shopping. Love Nectar! - Joe F.

I hate mattresses and I think the whole industry is a sham. I hate the cigarette smell of the mattress salesperson at Sleepy's who tries to sell me on a bed I try, then, as soon as I try a different bed, starts telling me why that bed, not the other, is the best. I think the stores are sleazy. My cousin bought a mattress from Nectar and I thought, why not, since they have a no cost try-out that is so long, plus, I needed my old bed taken away. I love the bed. No really, the bed is outrageous and the customer service person must have checked back with me four times after my order. This was so much better and easier than any other mattress I bought. The mattress feels so good and smells wonderful, fresh. I’m telling my parents and sisters and cousins on Staten Island to buy one.

Pretty Unique - J. D.

I’m really glad my friend told me about Nectar. I was working through a research process and was encountering other brands that advertised more. My wife and I had slept on a Tempurpedic, but we were looking for something a little more comfortable and hopefully less expensive. Nectar had great prices and amazing mattresses. Our research had us comparing alot of brands. It was very hard to understand differences sometime but the NECTAR team answered questions for me over the course of about a week and were very forthright. I didn’t think about sleep trials or comfort guarantees or bed bug guarantees or foam types, cover types, anything really until the Nectar folks educated me. It has been 30 days sleeping on the mattress and I just received this request in my email for a review. Honestly, I feel like I one upped everyone and have a better mattress for a better price. That’s their language I think, but it stuck. It’s really comfortable and feels better. I know the mattress is healthy because I researched this part in depth and only wanted a mattress with little chemical production. If you have any questions about buying these things, ask their customer service, they’re great at their jobs and actually seem to care. I never felt like they were trying to sell me. They sounded really busy by the way at the office when I called and when I asked, they said they had just gotten some press on being 100% employee owned and rated very highly and could barely keep up with orders. Ours arrived in three or four days I think to St. Louis and it looks like it shipped Fedex from the West Coast.

Great mattress, great customer service. - J. J.

The best purchase in a long time. This mattress is a total win. I recommend this mattress if you’re looking for something at a good price yet comfortable. I am currently 6 weeks into my trial and so far so good.

Super! - B. W.

The mattress arrived 3 days after I placed my order. As described it arrived in a nice nylon bag with convenient handles to carry it up the stairs. The mattress unrolled nearly flat immediately, and expanded what appeared to be fully in just a few minutes. There was some minor off gassing that dissipated within 24 hours. We also have a Tempurpedic memory foam mattress. In terms of price and quality, I prefer the Nectar.

Excellent - J. R.

We love bed and company people were very helpful and friendly. Funding was automatic and I was very well treated and respected. My mother has asked for a new mattress and let her buy a nectar, as well as price and financing are very good and the bed has an excellent guarantee that does not end.

Love their mattresses.. - Aaron S.

It comes in a bag all vacuumed sealed. It works great on my bad back! It doesn’t have any weird funky smells. The mattress exterior covering seems really high quality and luxurious! Have been sleeping on it for over 3 months and have never slept better.

The most comfortable mattress. - L. V.

Alright. Let me just start by saying until I bought this mattress I had TERRIBLE back issues that made me immobile at times. My partner and I decided it was time to upgrade our mattress because we felt like we couldn’t sleep on a queen size mattress without being on top of each other. When our Nectar mattress arrived we were SO excited and it seemed to good to be true and were about to be ready to send it back. Boy, were we proven wrong. I no longer have back issues, at all. When we sleep in the bed together it’s like I have my own bed. I also have a hard time falling asleep in any other bed that isn’t this one. In this bed as soon as I lay down I pass right out. If you want a quality mattress that is extremely comfortable and will make you sleep like a baby, buy this mattress.

5 STAR RATING - Pat H.

Well, we were asked to give a review and normally I do not. I also did not want to give a review for a bed that I did spend "time" in.

So, it has been 30+ days now and I LOVE IT! I love it because I do not get up in the morning with joint pain in my shoulder and hip. No aches or pains...I sleep well...and my husband says the same thing. I also stay nice and cool at night. I absolutely would recommend NECTAR to my family and friends...I actually already have. And a 2 thumbs up for their customer service. I received it on time and in great shape. All around a AAA+ company to work with. I even put them on MY facebook page!

Quite the find - S. F.

We purchased this mattress for my son’s room, and he loves it. It was super easy to buy and it was delivered right to our door. It was really easy to set up as well! I absolutely love the way it feels and I find myself lying in my son’s bed now. We’re actually thinking of getting one for ourselves. Oh, and thanks for all the great follow-up.

Impressive Experience - Jill M.

We do not purchase mattresses often and our last was bought perhaps a decade ago. Ordinarilly, I would never purchase a mattress without trying one in a store. My mother is in palliative care and I have not had time to visit a store so I researched delivery options and was impressed by the reviews and ratings of the Nectar mattress. I decided to try the bed since the return is so easy and no cost. I am so happy. Anyone thinking about a mattress should try Nectar. They say the mattress is constructed with different foams than others, but it is the airflow I noticed the most, despite the very solid feel of the construction. The company said this was the most comfortable mattress and I laughed at first when I heard this, but it is actually true.

Best Purchase in a long time - Paul H.

I've owned the Nectar Mattress for about 8 months now and it's the best purchase I've made for my back‚ The last few mattresses I’ve used sleep well for about 5.5-6hrs and then the backache would kick in and I knew it was time to get up.

With Nectar, I simply don’t want to get up !! I sleep the whole night. I’ve actually changed my sleeping habits, go to bed earlier to get more rest and wake up rejuvenated. To some this all may sound cliche and I think it does to me also, but I honestly have to say that this mattress has made a difference in the way I sleep and wake each morning.

Best of all, they have a 365 day guarantee, if you don’t like it, return it.

We are in love - G. F.

Absolutely love this thing! Buying mattresses online is such a gamble, but we hit the jackpot with this one. We bought a king and it’s so comfortable. The mattress arrived compressed and it was super easy to set it up. Very little odor or smell. I recommend it to anyone that is willing to listen.

one of the best major purchases of my life - B. C.

I’m not exaggerating when I say this is truly one of the best major purchases of my life. By now, you may have heard the hype about the company Nectar. Or perhaps you’re stumbling onto their product for the first time. Either way, you should go ahead and click *Buy* right now. Seriously. Even if you’re not 100% sure about `em. You’ll understand why by the end of this review.

Last year, my wife and I started mattress shopping. We were upgrading from a queen to king. We had so-so mattresses in the past and wanted to do it right, find something that really worked for both of us. You know the cliche: “you spend a third of your life in bed”? Yeah, well it’s true. Now, my wife has woman hips, I am thin and straight. Also cliche. We thought we needed a customizable bed to be truly comfortable, so we tried a SleepNumber. Bad mistake. It really is just two zippered air mattresses, with no localized back/hip support.

So we returned the SleepNumber (for which we had to pay shipping, but I suppose it was worth experimenting). Shortly afterward, I stumbled upon Nectar. As a new company, they didn’t yet have a large online presence. Then I saw the 365 day return policy and said, hey, why not?

One week later, we received our package in the mail. It came vacuum-sealed so we carefully cut the seal and it literally “popped” into place. Instant sleep-ready. Slapped on the sheets and proceeded to sleep like babies. One year later, we are still very happy customers.

Here are the specific reasons for my piling it on:

1 - Free shipping. What?!

2 - The no-hassle 365-day trial. If you don’t like it, you get a full refund. This was a HUGE factor for me, ordering from an online-only company and not yet knowing what firmness was ideal for us.

3 - Forever warranty is NOT pro-rated. Any covered defects, they replace the full value. This is highly unusual, as far as I know.

4 - No boxspring needed. I built my own platform bed and it works great. Plus, their warranty doesn’t require a boxspring, unlike many other companies.

5 - A single level of firmness has managed to satisfy both my wife and me. I’m still surprised, considering my wife has curvy hips and I don’t. But neither of us has had any back or neck pain.

6 - No middle men, hence, significantly lower prices. Funny as it sounds, this is a novel concept in the mattress industry. I don’t know if the typical industry markup is as astronomical as T&N claims, but it’s certainly a ripoff.

7 - The mattress definitely supports “relations”

8 - The whole shopping experience was just easy. Sleek, modern website and email. Clear policies and pricing. Immediate shipping information.

9 - I received a handwritten thank you note from Nectar. Can’t remember the last time that happened with an online purchase.

The only downside I’ve encountered: some fitted sheets these days are a hair too big for this mattress, even for the thicker 11” model. But it’s not Nectar’s fault. It’s because most mattress companies make a gimmick out of 20-layer, 100-inch thickness, and sheet manufacturers have followed suit. For what it’s worth, we ended up with the L.L. Bean Pima Cotton Percale fitted sheet and it worked out nicely.

Yes, this mattress is on the “firm” side but like I said, it’s worked for two (healthy) people with very different body types, which makes me wonder how much marketing hype goes into plush vs. firm. If you’re a side sleeper, I highly recommend a thick pillow, thicker than you may be used to.

Nectar has grown by leaps and bounds recently. And prices have increased ever so slightly since we bought our mattress last year, but it is still one of the best values in the industry. I hope they can manage to maintain their business ethic, great return policy, and pricing. These are what really sold me.

5 Star

The best rest - A. S.

My experience with Nectar has just been flawless. It didn’t take me much time to make the online purchase. The shipping was also very fast. Excellent experience!

Great mattress - J. S.

After months of research into a new mattress an intro to nectar popped up. I took several weeks comparing my choices to nectar and with help from their customer service (2 thumbs up for them) I chose nectar. I have no regrets. My husband and I have the best nights sleep, the mattress is plush and extremely comfortable and stays cool throughout the night. The warranty is exceptional and the customer service is great. I am very happy that I chose Nectar and would recommend them to anyone.

J Shields

My mom is happy - P. P.

I first purchased this twin sized mattress for my guest room. My mother found it really comfortable and it was her first experience sleeping on a Nectar. I have slept on it a few times as well and it is amazing! I am going to order a bigger one for myself! The bag showed up super fast, and it was so neat to see how huge it got when we took it out to let it expand. I really like the design and the way this mattress breathes. It feels much higher quality than my last mattress. Definitely worth the price!

Happy and happy - D. G.

I’m like a teenager again (almost 54 now) not wanting to get out of bed. The only bad thing I can say about it is that I don’t want to leave it. This mattress seems like it is going to last forever, that’s maybe why Nectar offers a lifetime warranty. This is one of the most comfortable mattresses we’ve ever slept on! Definitely worth the price. I HIGHLY recommend this product to everyone.

This is my first formal product review - R. C.

I do not provide reviews and am often very busy. My focus is on things that do actually matter, not reviews. When I received the request for a review I believed it would be good and important to share my experience. As my wife’s back has been hurting for years we have been to very many doctors and my wife is on cortisol and flexeril medications for pain. We were recommended the Nectar mattress by her Chiropractor and thought that was silly, being reccomended a mattress, but her Osteopath also recommended the mattress and we decided to learn more. The sories seemed quite incredible, so we researched the materials and company. We did not find much advertising but there seems to be very much word of mouth and the company representative confirmed that most of the mattresses are sold by recommendation. I thought the company was new but it had been around selling madical beds and I believe that is why their foams seem denser. The company suggested we apply for medicare reimbursement by receiving a prescription for the bed from my wife’s physician and incredibly, her insurance paid for the full cost of the bed. My wife’s takes far less medication for pain in the 30 days since we began sleeping on the bed and she is happier and well rested and this means I am also happier and better rested. It is a most comfortable bed and feels quite unique and enjoyable to rest upon. I have asked Parna’s mother if she would also like one.

Sweet dreams! - A. A.

I’ve been sleeping on this mattress for a month and it has changed me- I highly recommend this mattress. It’s so comfortable. I couldn’t be happier for the price I paid. Well worth it!

Thanks Nectar! - N. R.

It really is a dream to sleep on. My husband doesn’t want to leave the bed. Thanks for inventing this bed. This mattress saved my back. For the first few nights I thought it was just really comfortable. After a few nights when my back pain disappeared, I realized it was more than just comfort, it was a life saver. We really had been sleeping on an unhealthy bed. I highly recommend it to anyone looking for a comfortable mattress and is looking for help with back pains.

Excellent quality - Maria S.

Perfect amount of firmness and softness. I would recommend this mattress to anyone who has back problems l have had many back surgeries and is equal to the much higher priced memory foam mattress. This bed is just super.

Like a Secret - Vladimir P.

Nectar is like a secret you may not want to share with just anyone..

Really fantastic mattress - Rylan T.

I’ve been sleeping on the mattress with my fiancee since we had it delivered on April 19th. We can say that after almost two months that this mattress is fantastic. We have it directly on our carpeted floor and cannot feel the floor, even when we jump with our whole bodies and slam onto the bed. We found it slightly softer than our previous mattress (that’s just our opinion though). Overall, we are extremely happy with the purchase, so much so that we bought a twin mattress for our daybed downstairs.

A great night rest! - I. T.

So far the new mattress has been great! My wife and I are finally enjoying sleeping through the night. I just love this mattress. After the first night, I was pain-free. I just couldn’t believe the difference. It’s soft and also very supportive. I can finally stand up straight right out of bed, haven’t done that in a lot of years. Amazing product!

I wish my Nectar was here 10 years ago - Susan C.

I never, ever, thought of mattresses. I just bought whichever felt good at the store and was in the price range and probably bought a new one twice now since leaving my parent’s home in 1997 and my Dad used to remind me that a mattress should be changed every 8 years. My boyfriend mentioned Nectar and I like that they will send a new cover if I need it, plus they have a really long Warranty and I think a few pretty famous people have recommended Nectar. Wow. It really is incredibly comfortable and just feels like a whole different experience. My boyfriend loves the new mattress and doesn’t even snore anymore. I like feeling cradled by the bed when we relax or even more, have fun. It’s great.

No way! - W. K.

I wanted to make sure that I could easily return this mattress if I didn’t like it. There is no way this mattress is getting returned. It really is magic! Within 2 days, I felt a good 10 years younger. I’m able to fall asleep faster, and I feel much more rested when I wake up. I don’t think that even during workouts, I’d feel as good as I do when resting on my Nectar. I love the way the mattress sleeps and it is wonderful to relax on the Nectar.

Aah..Very unique feel - E. .

I haven’t slept this well since a long time ago. The first time I laid down, it was quite nice and I do not mean to sound like an advertisement, but it was like sleeping on a cloud. We felt very supported but had no sense of pressure points and it was as if the mattress lifted us in some way. It is a very unique feel. They offer a free return and we tried the mattress because it seemed no risk,, but who want to return it? We are sleeping better so for us, that would be crazy. I can feel the air breath through the airflow channels and the cover is quite supple and buttery. Very impressed and will recommend to others.

Well made - T. T.

I needed to find an affordable, yet good quality mattress. The mattress arrived quickly. It was very easy to set up because literally all you have to do is unroll it and remove the plastic wrap as you roll and that’s it. This is my first memory foam mattress and so far I definitely prefer it to my traditional mattress. .

So comfortable! - B. G.

So so comfortable! I loved the idea of getting a bed rolled up in a bag and delivered to me. I followed the instructions in setting it up and it was so so easy! I aired it out for a few days and when I finally lay on it, it was an absolutely amazing feeling. I guess that’s what happens when you finally get a good mattress. I’ve been sleeping on it for 3 months already and I absolutely love it!

Great mattress - A. R.

First time I bought a mattress online. I have had it for about a week and I love it. This mattress is so comfortable. It’s like you melt when you lay down, not sure how else to describe it. I am a super satisfied customer. Great value too! Why would I spend so much more at one of those mattress stores, when I can have this? Keep it up Nectar. Highly recommend it to anyone that needs a new mattress.

Like Clouds.. - Jeremy T.

I’m a rough sleeper, and I have had back and neck pain from sports. I could not believe the comfort of this bed. It was soft yet supportive, and the worst part about my Nectar is although fully rested, I get upset when I have to wake up. It literally makes me want to stay in bed all day. Like clouds!!

Arrived Day Late - M. H.

I had to wait three days past delivery date. No stock more company said of Queen. I requested rush and they did and bed arrived. Very nice but why wait. Mother lives with us and cares for son and she did not like that they did not also sell box spring. When late the company did offer a discount and received a call from manager who seemed to care. Bed well priced and very nice quality.

Great product. - A. A.

Alright. Let’s just say I’m a problem sleeper (insomniac) with chronic back pain. Spring mattresses tend to cause pressure points, and I overheat on memory foam/pillowtops. I’m also working with a pretty tight budget. It HAS GOT to be possible to get a good sleep AND have enough money to eat in the morning. So I did my research, checked out websites, and bit the bullet and bought a Nectar. If you’ve done your research you know what I’ll say next: The bed arrived within a week, unpacking it was a tickle (watching that flat plastic-wrapped slab turn into a full mattress made me grin), and I didn’t notice any chemical smell. To lay on, there’s nothing like it. firm, supportive, but with just enough bounce to feel like a “quality” bed and just enough “sink” to be cushy. Here’s the thing though: the first night I woke up feeling like there was some pressure on my hip, and neck (I sleep on my side, and wake up on my stomach most nights). same deal second, third night. but it’s a 365 night trial, so I decided to give it some time before returning it. Glad I did! the bed just needed some time to break in, and I needed to get used to it. Now I can confidently say that this, every night, is the best sleep of my life. better than the tempur (sink in and overheat) mattress, and it even edges out the (ludicrously expensive and mechanically complex) Sleep Number bed. Support where I need it, soft enough to feel luxurious, not to mention it wicks heat wonderfully and I don’t wake up sweating anymore. All In All, It’s perfect, just remember to really get into that 365 night trial so the bed can break in and you can get used to it.

y’know, like a good pair of shoes.

If you’re on the fence, Just do it. the trial is solid, the warranty is honest (and lacking all that fine print), and the bed is simply superior to anything I’ve tried.

Browse Stearns And Foster Customer Reviews

Finally experienced Sleep-full Bliss

Was really considering the new Foam/Gel topped mattresses, just because that is the "new" marketing for mattresses. My wife and I narrowed it down to the Stearns and Foster Reserve Firm and the Sealy Kelburn II. I was so ready for new a mattress as my lower back was always sore each morning. We went back into store and tried the two mattresses and she said I like the Stearns and Foster. I was hoping she'd say the Sealy Hyrbid but I actually felt a traditional style mattress was the best choice. Boy am I glad she chose the Stearns and Foster. THe bed arrived the next day in great condition, we let it air out from the packaging and put on a new mattress protector/topper. She added a little spray of fresh cotton scent to the topper and when we fell into bed that evening, it was bliss. We woke up Sunday morning, actually earlier than we normally do and both said....that is weird, we slept 7 hours and it feels like we slept 10.....and I had no sore back. We just laid there for couple more hours and enjoyed each others company. The Firm mattress is still very soft and with the light topper that carries a bit of filling it, it works perfect for the both of us. I weigh ~180 and the wife is ~120 One of the best purchasing decisions we ever made.

Made for me!

The S&F Reserve No.2 is absolutely hands down the best mattress I have every layed on in my whole life!! As soon as you lay down on it, you are engulfed by a comfort second to none- sending you to dreamland immediately!!

Five stars

so far, like the product

Very comfortable so far...

We have the mattress for about 1.5 months and so far it's very comfortable. Much better than the last mattress that caved in the middle.

Best night sleep in years good quality

Great

Love the comfort

I have SI joiny dysfunction & was so afraid having a new bed but it did not make my situation any worse. Love the comfort, sturdiness & quality! Hope I can say that in a few years & there is no breakdown.

I love my new mattress best purchase made

The edges stay firm but the bed conforms to your body

Mattress Feels Bespoke

I have never slept better than on my Stearns & Foster Lux Estate Hybrid mattress. A complete restful night's sleep is so important and I had no idea what I was missing until I slept soundly on my new S&F mattress. I now look forward to going to bed and wake up each morning well rested, energized, and excited to greet the new day. I love my Stearns & Foster Lux Estate Hybrid mattress and recommend it frequently. It is a well-built, solid mattress designed to provide lasting comfort and stand the test of time. When my new mattress arrived, I was ecstatic. It was even better than expected. It is beautiful to look at, but is solid, strong, and durable. The hand-tufting, encased coils, edge protection, rich fabric - the precision and craftsmanship - all give this quality mattress a luxury feel. The mattress has a lot of heft and durability. It is a solidly built quality mattress and foundation that feel like they will stand the test of time. *This reviewer received a mattress at no cost as part of a product sampling program.

This mattress is exceptionally adequate

This mattress is a very recent purchase. So far, so good. My hope is it will withstand ordinary wear and tear and afford me a good night's sleep for years to come.

good mattress

very soft and comfortable, but seems to developed cavity over a period of time.

Yes i would buy gain

So far so good

good mattress

still getting used to it

Review from stephanie of Charlotte, NC

I am not accustomed to writing a negative review, especially after reading so many reviews that are positive; but please beware because you too could experience the same circumstances that we are currently experiencing. Unfortunately our experience with the Dartford Ultra Firm Mattress Set is not so positive; perhaps it is possible that we received a “substandard set”. At any rate, my husband and I saved and planned for this very expensive purchase for our retirement comfort and because we wanted a very high quality mattress. Additionally, before we made the decision we read numerous reviews, and we were convinced that this Stearns & Foster mattress would be the best for us. Well we’ve had our set for a little over one year and we have rotated it approximately twelve times just to keep it balanced, and still it has sags and there is a very conspicuous ridge in the middle of it.

We were informed that Macys has a very strong Customer Service satisfaction rate, so we contacted Macy’s regarding our experience and they advised us that an inspector would evaluate our concern and provide feedback to them. As we assumed it would be, the evaluation was not to our advantage. So it appears that the purchase that we thought would be very satisfactory especially given the reputation of Macys and Stearns & Foster, did not provide us with the value, quality and comfort that we expected Macys to stand behind. I would advise everyone to think twice about purchasing a mattress at this price point from Macys.

Review from Mari of Beacon, NY

Purchased adjustable mattress from Sleepy's. I paid almost $4,000 for this mattress. A hole appeared in the mattress after two years. It is getting bigger. Stearns and Foster refuses to either repair this mattress or replace it. I am still paying off this mattress.

Review from Marcel of Farmingville, NY

I have to give Bedding 0 stars. I have the bedding for less than 5 years. My husband and I are senior citizens (72 and 75 years of age). We took the proper steps, according to the Warranty Claim. Which is a process consisting of taking numerous photos of the king size bedding: remove mattress, box spring take photos, measure sinkhole with a string etc. That being said - this was not an easy job. The photos did not show the sinkhole correctly due to our inexperience of performing this task. Our claim was denied. I wanted a representative to come to my home and take professional photos - that is not their policy. They would like us to retake the photos - they do not care that it would be basically a hardship for us to go through that procedure again. Do not buy Stearns and Foster Bedding. What good is the warranty.

Review from Debbie of Levittown, PA

I purchased the Beth Luxury Plush mattress on 5/27/2012 from Ashley Furniture Company. There is a sag in the middle and no matter how much I try not to roll into the sag I wake up in the middle of the night in the center where the sag is with back and hip pain. I read the reviews and realize I am in a hopeless situation. I am waiting for my appointment to have my sag measured but I already feel like it is a waste of time. It's really sad how this company is selling consumers very expensive mattresses and then have all these crazy loopholes in the warranty. Just from the number of consumers that have complained about the same issue I'm sure they realize that this is a major issue with their mattresses. I am already preparing myself to buy a new mattress because it is impossible to sleep on my Luxury Stearns & Foster. I am currently sleeping on a Futon bed in my spare bedroom as I wait for my measurement appointment.

Review from Sonya of High Point, NC

We bought a Stearns & Foster mattress about 3 years ago. We were told it would provide great support for our back. We were also told it would not sink in on each side. This mattress sinks on each side and there is obviously a big hump in the middle. This all started within the first 6 months. We have turned the mattress, stood it up, whatever we could think to get rid of the sunk in parts. We are extremely disgusted that we spent so much on this mattress and are currently shopping for a new mattress. My husband and I are tired of waking up with extreme sore backs. My husband a lot of times ends up on the couch to get a better night's rest.

Review from Yolanda of Washington, DC

I purchased a Stearns and Foster Cora Queen sized mattress from Sleepy's in Maryland in June 2014. After a year, I noticed indentation in the center and on the top corner. I noticed that my body aches and that it's hard to get out of the bed because of the center indentation. For the past six months, I noticed the back aches worsened. I put in a claim form to Stearns customer services on February 26th and have not heard from them. After reading complaints about the same exact thing regarding the Stearns and Foster mattresses, I see I'm not the only one. I paid a lot of money for this. My last mattress lasted the whole 10 years before needing a new one. After reading the complaints, it looks as though it's difficult to get your money back even though you are under warranty.

Review from Love of Fenton, MI

I'd like to start out by saying that I have loved and slept incredibly well on my S&F Thornwood Lux Firm mattress for several years. Additionally, everyone who has slept in my bed has commented on how comfortable it is (even now, admittedly). However, having said that we're at the 6 or 7 yr mark and it's definitely showing signs of wear. I'm a bigger girl, so I understand that takes a toll and can create indentations. I rotate my mattress a few times yearly in an attempt to delay wear, but now it's hard to find a spot without a dip. I tend to wake up in the morning with a sore lower back, and I can no longer sleep in past 7 or 8 hrs. I have read that mattresses tend to give you 7-10 yrs on average, and I was hoping that being a more luxurious and reputable brand I'd make it to the end of that time frame with this one. Although I was looking to possibly replace it with another S&F, some of the reviews of newer models make me question if that would be a wise decision.

Review from Chet of Myrtle Beach, SC

Please beware of a mattress from this Company. We are having the same issues as mentioned by most on this site - sagging and dipping of mattress where you sleep. Stearns & Foster will not do anything. Paid thousands for this mattress. Do not buy this product. Poor craftsmanship and very poor customer service. Beware Beware Beware!!! Would give "0" stars if it were an option. Shame on you Stearns & Foster.

Review from Annette of Boerne, TX

I purchased my third set of Stearns and Foster mattress in June 2014. Eight months after it started to sag. I filed a claim with the retailer, they sent their expert at my expense. Conclusion was that for the warranty to take place the mattress had to have 1-1/2 inch of measurable sag. Out of luck and out of $2,705.17 for the Emilia Rose PL Queen mattress. Needless to say that we cannot sleep on that bed any longer because it may not fulfill S&F's 1-1/2 inch requirement but the mattress sags and there is no good sleep on it, not as the retailer suggestion that the "mattress is conforming to your bodies". Very, very disappointed. I guess that we no longer be purchasing this brand.

Review from Wally of Alexandria, VA

Bought the Stearns & Foster because of thinking more money means better product. No way, it is the opposite with the Stearns & Foster firm baroque. It is very uncomfortable mattress compared to my Serta perfect sleeper. I own Serta perfect sleeper firm already and this Serta is much better for me than Foster. I'm in progress of returning back the Foster any day now just waiting to order another Serta perfect sleeper for half the price and much better comfortness. Now I know when people say more is not better and like channel designer said less is more.

Review from John@CannarsaDesign.com of Saugatuck, MI

I honestly can't believe how awful this mattress is, and I've purchased quite a few over the years. Like many before, I got this one from Art Van because they've always made the process easy, and have a good selection. I went through their mattress match-making system and really took my time selecting. I thought I made a good choice, and was very happy with it at first. Within a year, we both could feel a definite sag in the middle, developed worsening back and hip pain, waking constantly.

I called Art Van and they courteously sent a service rep out to "measure" by stringing a line across the top with weights on both ends. To meet the requirement for "failure" I learned that a mattress has to have a 1 1/2 inch measurable sag. The problem with this is that the plush top mattress can still have the foam and cushion stay "up" while the firm foundation under it has clearly weakened. Mine "measured" about 1 1/4 inches so it appears I'm out of luck. I sure wish I would have looked for reviews because it certainly is easy to find people who have had the same terrible experience. Let the buyer beware.

Review from Megan of Nine Mile Falls , WA

I've read the negative reviews about Stearns & Foster and agree with every one of them. My king mattress is a Queens Gate ultra firm, is five years old and is defective in the center. Of course the fine print in the "warranty" specifies the inches that it has to sag and says I'd have to pay for inspection and transportation. I couldn't figure out why my back and hip (I'm a side sleeper) were hurting and waking me up at night. Then I felt the center of the mattress, which is where I was sleeping, in a moment of revelation. And although you can't see a sag in the middle, you can feel the difference between that area and the parts of the mattress that would be the twin size areas. It's insidious and of course gives the manufacturer an out from giving me any consideration. So I'm sleeping on one side of the mattress, which will also obviously degenerate.

I'll never again buy this brand. I tried to call their customer service number, and was told via recording it'll be closed due to "unforeseen circumstances" and they don't know when it'll open. Lovely. Whatever happened to pride of manufactured product, or customer satisfaction? I'm not even trying to deal with Sears, which is not much better. I'm waiting for Sears to send me the credit card statements so I can send it on in another post.

Review from Jennifer of Mequon, WI

I've read the negative reviews about Stearns & Foster and agree with every one of them. My king mattress is a Queens Gate ultra firm, is five years old and is defective in the center. Of course the fine print in the "warranty" specifies the inches that it has to sag and says I'd have to pay for inspection and transportation. I couldn't figure out why my back and hip (I'm a side sleeper) were hurting and waking me up at night. Then I felt the center of the mattress, which is where I was sleeping, in a moment of revelation. And although you can't see a sag in the middle, you can feel the difference between that area and the parts of the mattress that would be the twin size areas. It's insidious and of course gives the manufacturer an out from giving me any consideration. So I'm sleeping on one side of the mattress, which will also obviously degenerate.

I'll never again buy this brand. I tried to call their customer service number, and was told via recording it'll be closed due to "unforeseen circumstances" and they don't know when it'll open. Lovely. Whatever happened to pride of manufactured product, or customer satisfaction? I'm not even trying to deal with Sears, which is not much better. I'm waiting for Sears to send me the credit card statements so I can send it on in another post.

Review from SUSAN of Fredericksburg, TX

So we received our 4th replacement from Stearns and Foster and decided to switch the type of bed all together. Sears was great to work with, they even credited us $890 on the difference of the upgrade so we paid an additional $300 to go with the lux estate ultra plush hybrid bed. This bed is soft as expected unless our other plush beds that were delivered were hard and felt cheap and the knobs were laying on top of the mattress instead pulled down. The adjustable base sometimes goes down on it own and smells weird still after 3 months. Smells like hay is the only way I can describe it. But I would recommend the lux estate hybrid ultra plush bed if you are looking for the softest bed!

Review from Zorina of San Diego, CA

I would give zero stars if possible. I purchased a high-end Stearns and Foster bed a couple of years ago. I noticed the indentations about a year after purchase. I thought my back and hips were hurting due to exercise, but I think it's this cheaply made bed. I can't believe they are allowed to stay in business with ripping people off. We had a bed before this one for about 20 years and no problems. I don't think beds should cost $3000 and last a year!

Review from Charles of Cedar Park, TX

We bought a Stearns and Foster in March 2013 at Sears in Columbus, OH. We now feel like we need to buy a new mattress because of the indentations and sagging causing us back pain. Will never buy another Stearns and Foster.

Review from jennifer of Dacula, GA

Have this Stearns and Foster high profile for just over a year. 14 mo. to be exact. I weigh approx. 130. Live alone! Stay home 6-8 mo. a yr. This mattress crapped out in about 6 mos.!!! I'm disgusted! 3 grand plus for the Lux! No! I've paid people to rotate, after a few weeks I'm in a rut. Just awful.

Review from Ina of Madison, AL

Bought a bed March 2015. The middle is already sagging. Called the customer service for Sleep Train. Erica informed me that all claims would be denied because I did not have a bar with a leg in the middle of my frame. Of course, I was not informed that was recommended when I first bought the bed for $1800. With all the bad reviews, on this site alone, I will STAY AWAY from any Stearns and Foster bed forever!!! The customer service was of no help. On a side note, as I was talking to the salesman about my problem, someone else walked in with the same problem. Guess what kind of bed that was??? Stearns and Foster.

Review from Rachel of Jacksonville , FL

We purchased a Stearns and Foster king Douglas House LXP with box springs for $2,500+. Clearly this is the worst mattress we have ever owned. Within a year the mattress sagged, though not more than 1 inch. But it was like sleeping in a wagon wheel rut. Hips, shoulders, back and knees ache every night. Stay away from this product.

Review from brad of East St. Paul, MB

We bought our king size mattress about 6 months ago and two months into it there were sagging spots on each side. The indentations are so bad that sleeping has become very uncomfortable. I feel cheated and taken advantage of. Will never EVER buy another S&F product.

Review from Georgia of Avon, IN

I bought the Stearns & Foster Queen mattress for $1500.00 and within 2 years the middle sagged so bad I had a hard time getting out of bed. I am physically fit, normal weight and swim laps regularly, walk and stay active. This bed made me feel tired and achy every morning. I finally replaced it with a Jamison for half the price and sleep great now. I put the S & F upstairs in the guest room but no one wants to sleep on it. It will go out on the curb.

Review from Laura of Brick, NJ

My Husband and I purchased a King Stearns & Foster Mattress/Box Spring from Ashley's Furniture. 22 days after sleeping on the mattress - deep sleep indentations started to incur on both side. I called Ashley's upset and scheduled a rep to come out to measure. 1" in deepest spot (after 22 DAYS!) and rep said warranty only replaces at 1 1/2". Again, why should we even have to call a rep after owning a mattress for 22 days?? I read reviews warning me about sagging issues prior to purchasing and I took a chance that it wouldn't happen to us. Just like other postings - I was also told to just keep having a rep come out until it reaches 1 1/2". Very disappointing that we replaced a good mattress that we had with this one. I will not be purchasing a S&F again.

Review from Byron of Glenmoore, PA

I purchased a Stearns and Foster queen size bed and box spring that was promoted by the sales representative as a superior bed set that was very firm. It was firm to my satisfaction when tested on the showroom floor, so I purchased it believing I was going to receive a very firm, high quality bed set when delivered..Shortly after delivery, the bed dramatically lost its firmness night after night. The normal body indentations you were to expect I read about on the Stearns and Foster website that were surpassed in the first two months.

Updated 12/16/2015 - I purchased a queen Stearns & Foster bed set, and after only a couple of months with just myself sleeping on it, the bed began to sag uncomfortably. But not to the satisfaction of the warranty requirements when measured by an individual Sealy sent out to my house to measure the bed in a place on the bed where it is impossible to sleep. Plus it was measured many hours after I had awaken and was off the bed, whereas any indentation that was there had risen to a perceived normal level. Customer service was unprofessional and unsympathetic when dealing with me and my concerns regarding the purchase of their product and the questioning of their warranty evaluation methods. If you are considering purchasing a Stearns & Foster bed, do your homework by reading the many reviews on the net, test many beds and research the ones you test. Good luck and happy shopping.

Review from Betty of Killeen, TX

I bought a Stearns and Foster Firm Luxury Mattress in March of 2014. I thought I was buying comfort, boy was I wrong. When waking up in morning, we find that our hips are extremely painful (we are both side sleepers). We also find that we roll to the center of bed. I called Ashleys (that's where I bought it from) with my problem. Appointment was made and craftsmen came out. He said that I did not have a depression of 1 1/2 inches and that there was nothing they could do. I said what about my warranty, he said I did not fall in the guidelines. I bought a firm bed not rock hard. So I'm stuck with a product that I cannot use without waking up in pain.

Review from Fernando of Plainville, MA

Paid over $2600 for a king-size Stearns & Foster mattress at Sleepy's. Came with a 10 year guarantee. After 2 years, terrible indentation on both sides where we sleep. After trying to use kit they send from Marshall Mattress and downloading pics, could not do. I am a senior and this was very difficult. Called and asked for representative to come do. After much begging, pleading and screaming they sent rep.

Received a call from Sleepy's only 3 days after this (before rep came) and they told me claim denied and mattress satisfactory. I could not believe my ears. When I said, "Oh really? They haven't even been here yet." Person on phone was speechless. After rep came and actually said to me, "THIS MATTRESS IS HORRIBLE" I got a call days later from Sleepy's telling me depression in worst spot was 1" and warranty Stearns and Foster puts out, depression must be 1 1/2". I told rep, "I am going to chiropractor regularly and what am I supposed to do???" She answered me stating I should call back in January and maybe sinkhole will reach 1 1/2." I could not believed my ears.

This is ridiculous and totally unacceptable. I will be calling back every single month demanding they remeasure. I am so disgusted with both Stearns and Foster and Sleepy's. After reading other reviews, I realize this is ongoing problem and horrible company and mattresses. DO NOT BUY STEARNS AND FOSTER!!!

Review from Tracey of Henrico, VA

I bought the Stearns and Foster Italian Garden mattress and right away it had deep body impressions. It was replaced and the new one only 2 months old has the same deep body impressions. For $2800 I expected more.

Review from Nicholas of Ipswich, MA

Always suspect companies that leave no way of contacting them on their website. At Stearns & Foster's website you can read all kinds of fancy writings, but no e-mail address to contact them. There is an 800 number and good luck trying to talk to alive person there. You can even see the "file a warranty claim" link on their website, but it does not work (broken link). It is a shame... The company sells mattresses for thousands of dollars and does not stand by their products. When it comes to warranty their defective items, it hides behind Sleepy's, Mattress Marshalls and the "fine print" on their warranty. My experience with Stearns & Foster was terrible in all aspects: the product - low quality, the support - none whatsoever, and the people there - always acting like I did something wrong and never at all interested in learning why their product failed.

Review from Dragan of Calgary, AB

Just like most people, our mattress started to get the sinkhole. I called the warranty department who sent us a "kit" so we could measure the sinkhole. It was a pain to take all the pictures with string. I put extra weight on the ends of the string which made a difference, BTW. While we were doing the pictures I discovered that the box spring had a huge sinkhole too. It was becoming a huge pain to get the pictures and do the warranty so we decided to try buying a new box spring for our King size bed which solved the problem. When we received our new box spring we took apart our old box spring and discovered that the metal frame bends super easy. I think the problem is in the box spring for a lot of these mattresses failing. It was cheaper to replace one of the box springs than a new mattress.