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Homary is an innovative furniture brand offering stylish designs at affordable prices. Although their products are manufactured in China, the brand has quickly gained popularity among consumers due to their beautiful designs that are both visually appealing and highly practical. In the last few years, some customers have reported mixed reviews about the quality of their products, but Homary's more recent shoppers have noted improved customer service and quality control.
Overall Score: 8.4/10
Customer Satisfaction: 8.3/10
Price Value: 8.5/10
Price: $37-$7218+
Return Policy: 30 Days with Restrictions
See More ScoresHomary is a furniture brand that prides itself on providing modern and innovative designs, catering to the contemporary consumer. Their online experience is streamlined and user-friendly, enticing customers to browse and purchase items with timely coupons and deep discounts. Over the past years, they have gained a steady following but reports of lower quality craftsmanship have raised some concerns as well.
Recently, however, customers have been mostly satisfied with their purchases. However, there have still been rare complaints regarding products that are worse than advertised and a return process that is more complicated than expected.
Homary is a furniture brand known for providing premium products at discounted prices. Their success stems from their ability to effectively source budget-friendly materials while utilizing mass production techniques. However, their past challenges with quality control and supply chain delays have left some shoppers with concerns about the long-term durability and reliability of their products.
Homary shoppers are excited about certain items over and over again. We will discuss the ins and outs of the top customer picks:
Homary offers stylish, modern TV stands and entertainment centers. With multiple storage options, their TV stands provide ample space to keep your entertainment devices and consoles organized while keeping your living room looking sleek and tidy. Their products boast innovative designs and sleek styles. However, some customers have reported issues with product quality in select cases, which may cause hesitation in purchasing a long-term investment piece.
The pros: TV stands with attractive designs and budget-friendly prices.
The cons: Some complaints about poor quality and damaged deliveries.
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Homary offers a range of elegant coffee tables that blend contemporary style with innovative design features, making them ideal considerations to modern living spaces. Their coffee tables start from $189 after discount, providing customers with visually intriguing designs at affordable prices. However, some customers have reported issues with product quality and delivery times in some instances.
The pros: Coffee tables available in various innovative designs and styles, with options to suit most budgets.
The cons: Some customers have reported receiving lower-quality products than they expected.
Homary's sleeper sofas and futons are a popular choice among shoppers looking for a versatile and affordable place to sleep. With foldable designs and enhanced storage options, Homary's sleeper sofas and futons are good options for small living spaces. Despite their low prices, some customers have complained about discrepancies in products received vs. what was described. Still, recent satisfaction remains high, making Homary's sleeper sofas and futons good considerations for shoppers.
The pros: Sleeper sofas and futons are available with storage options for good prices.
The cons: Complaints mention quality control issues in some cases.
Homary offers stylish and glamorous sofas and sectionals that exude modern elegance. With chic ultra-modern designs and an extensive variety of colors to choose from, shoppers are excited by their selection. However, some have reported issues with product durability and delivery at times.
The pros: Sofas and sectionals featuring innovative designs.
The cons: Some customers have complained about the quality of materials and construction.
Homary is known for its glamorous and affordable chandeliers and lighting fixtures. Their elegant lighting items start at just $39 after discount, offering value without compromising on style. Their impressive collection of statement pendants and chandeliers are particularly beloved by shoppers and create dramatic focal points in any room. While customers report happy experiences overall, some in the past have described quality concerns and shipping issues. However, recent buyers have described diligent resolutions.
The pros: Chandeliers and lighting with glamorous designs.
The cons: Some customers have complained about quality control.
There is even more furniture to choose from at Homary. Here are some of the other top options from shoppers:
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Nice outdoor furniture. Delivered on time. Easy assembly instructions. Everything came as ordered.
Every item I've ordered from Homary is beautiful and unique! You can't go wrong with Homary!
Everything was handled professionally. No issues!! Very happy.
Outstanding customer service, delivery and quality. Very pleased.
shipping was fine, thats about all the feedback I have regarding Homary...
Homary has very unique products, and their customer support is much improved from what it was a year ago. They are finally getting staff that speak good English, and they are responsive. Having a U.S. staff is so important because it's scary dealing with foreign companies. Good job, Homary! Keep making beautiful products!
Love it (the green) so much that I ordered the gold one. Waiting on it to arrive.
I was so exciting when I received my package it’s so beautiful I love it I will recommend anyone to shop with you 👍🏿👍🏿👍🏿
This was a gift. It’s nice looking but it hasn’t been installed yet. This was for my daughter who just moved into a new home and it hasn’t been installed yet. Will review when it is.
Overall very nice entry table for our hall way. 5 star to Homary.
Had an issue which was professionally and amicably resolved by the customer service team
Delivery was on time and it was easy to put everything together
the shipping was fast and customer service was great no complain
Very satisfied with everything. Delivery and services
Price great delivered real quick great company to deal with Definitely will buy from Homary again
Reliable and nice products. Enjoy my purchases with Homary. Very good quality and on time with deliveries. I would recommend to buy with this company very satisfied with everything so far. Thank you!
Piece was packaged very well. Arrived in flawless condition, albeit a little slower than I had hoped. I guess I'm spoiled by Amazon!
Answered all my questions. Very polite and experienced. Understood my pain areas and worked towards the resolution.
Hans was great. He found my Oder very quickly and gave me an update on the delivery date. My concerns were addressed and I’m at ease. Thank you
Stacey provided such quick and pleasant after sale customer service. The pleas at dealing with her made my day. Way to go Homary business!
The shipment is not so fast but within the time that the company said
I am satisfied with the quick response and service
Perfect for my space! Easy to put together. Love it.
Alles bestens geklappt, von Bestellung bis zur Lieferrung Ware Top
Hans answered my question very fast and he understood what I needed! Thanks!
All my friends and family they come by really love the artwork hang in there in the foyer. Thank you very much.
The interlocking coffee tables look sleek and special and very useful when separated to have a snack.. Delivery and packaging was very good too.
Love the design and quality of the item. Get lots of compliments. Would be back on Homary to buy more furniture for the house.
I recently had the pleasure of shopping with Homary, and I must say, it was a truly exceptional experience from start to finish. From the moment I landed on their website, I was impressed by the user-friendly interface and the vast range of stylish and unique home decor products they offered. Browsing through their collection was a delight, as each product seemed carefully curated to cater to various tastes and styles. The detailed product descriptions and high-quality images provided a clear picture of what I could expect, and I appreciate how accurate they were upon delivery. Speaking of delivery, I was pleasantly surprised by how quick and efficient the shipping process was. Despite ordering larger furniture pieces, everything arrived well-packaged and in perfect condition. Homary's attention to detail when it comes to packaging clearly reflects their commitment to customer satisfaction. Now, let's talk about the quality of the products. The items I ordered not only looked stunning, but they also exhibited remarkable craftsmanship. It's evident that Homary takes pride in offering products that are not only aesthetically pleasing but also built to last. What truly sets Homary apart, however, is their exceptional customer service. I had a couple of questions regarding my order, and their support team was incredibly responsive and helpful. They went above and beyond to ensure that all my concerns were addressed promptly, which made me feel valued as a customer. In a market flooded with online home decor stores, Homary stands out as a shining example of excellence. They have managed to create a seamless shopping experience that combines a diverse product range, top-notch quality, swift delivery, and outstanding customer service. My home has been transformed with their products, and I can confidently say that Homary has gained a loyal customer in me. If you're looking to elevate your living space with exceptional decor pieces, I wholeheartedly recommend giving Homary a try.
I bought a beautiful mid modern clock. Very attractive and keeps good time. It’s a decorative clock that can go anywhere. I have it in my master bedroom. The color was as shown on line. It came in different sizes so measure your space.
Super duper happy with all my Homary purchases! :D Thank you for the fast shipping & excellent customer service! You all ROCK!!!
I ordered the round walnut table and it is beautiful. I had a minor inconvenience and the customer service from Joe was superb! Great response and they solved my issue immediately! I will definitely be ordering from Homary again!
Very professional handling matter. Thank you again.
The Area rug I purchase look just like it did on line love the look!!! Love the way it feels I will recommend to buy this area rug.
Beautiful metal wall art. They make the whole room.
Excellent customer service and timely shipping and delivery. Great company! Gorgeous Decor *****
The wall art and the sideboard both are very nice, all you enter into my house can't stop talking about them.
I had recently ordered a sofa bed from Homary and when we received it had certain issues that I wasn’t happy about. I contacted the Homary customer service and received a response within 24 hours. The representative who I communicated with was Linh and her responses were very quick, courteous and professional. After some back and forth communication, the issue was resolved within a few days. Linh and the team showed that they truly value their customers and ensure that the customer’s needs are met. We will continue using Homary for our home products.
excellent support care
Stacey was very helpful, she could solve my problem immediately. Thank you!
High quality product, rivaling brands 2x as expensive - great customer service as well.
Hans was really helpful. He responded quickly to my issue and tried to resolve immediately. Appreciate his help.
Joe is very friendly and patient in handling my request.
I absolutely love Homary! I have purchased everything from wall decor, lighting, bathroom faucets, and even a dining room table from this website and I have never been disappointed. The quality is always top notch and exactly as pictured. They are always clear with the dimensions of the product which is usually the most deceptive part of buying furniture online. And the shipping is always very fast...with the exception of my table, but they it very clear how long that would take before I put the order in so I was not surprised or disappointed. I've also had extremely good customer service from them. the very first time I ordered I did not look at the dimensions and the bathroom faucet I ordered was too short, although extremely beautiful and I wish I could've kept it. I had to return it and the process was very simple and completely straightforward. I also received my refund quickly. I am definitely a loyal Homary shopper!
Great and prompt service! The second piece I received was damaged and they were prompt to rectify it. I will use Homary again!! No doubt in my mind. Thank you
I love everything about Homary, the table is just appealing, modern and gorgeous. The price is bit high but worth all the penny. I encountered a problem with the delivery, pay attention to your delivery people.
The worst experience with Homary I've ever had with an order online. Ordered 4 pieces of furniture at the same time. Major issues with every piece. I ordered 10/2022 and continue to have problems. Furniture broken during shipment after waiting 6 months. Broken upon receipt again so asked for a refund. Months later, they tell me refund was done but it wasn't. To this day, still no refund. It has been almost a year since the original order. No way to contact them by phone. Their website states excellence in customer service and response time. Both are lies. Located in Hong Kong even though they say they are in California. Now filing a dispute with my credit card company. NEVER USE THIS COMPANY. It's a scam.
I love my new bathroom automatic trash cans. They look wonderful in my 3 bathrooms & give them a classy look. I was dissappointed that there were no assembly instructions included in each of the delivery boxes. We figured it out but directions would have been very helpful. Your packaging techniques were outstanding!
Excelente ! Good communication and answer
The light itself is beautiful. The shipping took months which we knew and the estimate provided was accurate. We painted the mount plate to match our decor. It’s smaller than we thought so check the dimensions for your space. It has three light options but it did not work with our dimmer switch (video) but works fine with the normal switch. I think it needs a specific dimmer switch to seamlessly transition from one light mode to another. The instructions mentioned nothing about the dimmer compatibility so we will just have to figure it out. Great quality for the price.
I got a console table and I was not impressed at all. It was poor quality and not worth the price. Lots of fake reviews on the site to convince you to buy. They sent me an email offering 10% off next purchase if I give a positive review, I think that’s how they get all the fake reviews on their website!
Very attractive product; praise from those who have seen it. Works perfectly. Your customer service was very efficient at answering a question I had. A+
The live agent was very helpful. They answered all my questions and were very polite.
Hans helped me providing details on replacement parts and compensations attached
I bought a patio furniture set from Homary. It is one of my favorite pieces in my house. The pieces are top quality and for a fair price. The shipment came on time and was packed very professionally. I was 100% satisfied with the entire process.
I am taken back with SUCH A HIGH QUALITY office desk! OH MY GOD! It is sooooo beautiful. The wood is soooo gorgeous! The size is perfect! I couldn't be any happier with the price for the desk as it would have maybe been 1,500 on other sites. I am so pleased with this purchase. HAPPY HOMARY Customer!
My experience at Homary was great. My order came as expected, and I would definitely use Homary again. I purchased some outdoor patio furniture which was unique and I have received tons of compliments on the furniture every time that we have guests over.
Love the items I ordered from them. Everything was as promised & their selection is amazing.
Beautiful high quality 3D metal wall art. Fast shipping. A delight to deal with.
I greatly appreciate the customer support for addressing my concern with my order at most attention.
I ordered two light fittings the minimalist modern LED Island kitchen light and Clytia modern geometric crystal chandelier black from Homary both beautiful and as exact to description and images on the website. The service was amazing from placing the order to receiving both items. effective and efficient. One happy customer! Highly recommended if your looking to purchase beautiful unique items for your home.
I ordered the Modern Extendable Dining Table and it shipped within 3 days! Similar to Ikea, you build this yourself and it takes just as much effort as it comes in many many pieces. It took my father and myself 2 days to put together. We hit a little snag as we later discovered an error in the printed instructions. The instructions are tiny and hard to read so I followed a youtube tutorial at the same time (also not perfect). A few parts are mirrored and were labeled wrong, so I had to take apart and refit a few steps. The biggest snag was the printed instructions mislabeled using screws for the side table. This meant for my item, that I ran out of screws to complete the build. And I was at that point too far into completion to undo what had been built. So at the end of the day, all I needed for to get a few more screws to complete. I got in touch with Customer service. I tried calling but the menus didnt get me to a person. I used the chat feature and was able to resolve the issue. Its faster for me to just go buy my own screws otherwise they offered shipping from the manufacturer.
My pendant lights are beautiful and arrived in a timely manner.
Homary shipped the buffet on time! And it was fairly easy to put together! It is heavy, I will definitely recommend this company & products!
Amazing customer service! Handled my issue quickly and professionally. I will be buying again!
Customer service was excellent. I scheduled my ordered and it came the day I wanted it. The product is beautiful, no scratches, better than on the website, firm. I have the sofa for 2 months now and it is still the same. Very good product. I highly recommend.
First shipment had cracked marble, Homary was very quick to ship replacement, good service.
I bought a beautiful office table at Homary, and LOVE the table. The table has good quality and looks beautiful in my home office ??. So happy with my purchase
I appreciate the customer service and communication you guys offer, based upon this experience I will be shopping with you all more, experience has been swell so far!!
Item arrives in time and as described. Price is reasonable and the design is modern and unique.
Luv the chairs waiting but worth the wait. Easy install & the look is Fab !!!!! Great price Looks beautiful With my black round table !!!!!!!
I really like items, they are always interesting designs and good quality. I would like order more but sometimes price and time to delivery is so long. Anyway if I see something special for me I will order. Service is good and selection great.
Beautiful furniture, will definitely be purchasing more items. Buy,buy, and buy, promise you won't regret it.
It’s exactly as it is on the pictures. Good quality and well packaged
Excellent Service. Excellent product at much less value compared to competition.
Very happy with the items I bought,good quality and shipping service 👍👍👍
Order arrived on time and we’ll package. Expectation met.
I can not get out of how satisfied I am with my purchase. This island was the perfect addition to my kitchen, wouldn’t you say? I find it pleasing to inhabit a place of such beauty it, help me tell my family I love them
Fast shipping and informative emails regarding orders.
Had a small problem with a couch I ordered and Homary agent Davis took very good care of me and was fast and direct in correcting the issue and going all out to make sure I was a satisfied customer I will be ordering again very soon and so should you!!!
The design of the clock gave great ambience to our living room…I love the contemporary style and it works nice and at a long distance also , you can clearly see the time
I love it so pretty my rug looks beautiful in my boutique I love it
Beautiful frame. Sturdy and well made. It’s definitely worth the price. It’s a nice touch in our living room decor and I am so happy with my purchase. Thank you.
Item arrived in great condition- and exactly as pictured on website. So sturdy and pretty! The item did take a bit due to being shipped from overseas- but the fact that it arrived tightly packed with no issues made me happy.
I was a little nervous ordering this item from Homary since it was my first purchase from this website, but I am absolutely delighted with the result! The table was quick and easy to assemble and looks so lovely in our space. It's made from solid wood and the rattan siding so far seems very secure and durable, so I am quite impressed with the quality thus far. My husband and I are probably going to give it a few coats of Boos Block oil in order to help it live a longer life, give it more richness in color, and make it more resistant to staining (we have two tiny humans in our house!) but that's an easy task that we're more than willing to take on. Overall I think this table is an incredible value. We're really pleased with it!
The support team is professional, courteous and prompt at servicing my needs and concerns. All issues were remedied right away. Nice and quality products.
Customer service wow understanding, kind,perfect! Shipping came as promise or before the date. Thank you guys again!!
Furniture is exactly as it is in picture. Good quality and good customer service
I’ve ordered from Homary twice. The most recent experience included a much more expedited shipping process than last. My order was delivered within two weeks. Not only that but the product I was ordered was of super high quality and heavy, denoting quality. For a media console, it arrived almost entirely assembled. I only havld four screws to put in and four pieces to align. Otherwise the entire drawer section came as one piece. This was wonderful. Again, this denotes the quality of the product. I had received a media console from another vendor prior and paid twice the amount and the entire console came in 100 pieces to assemble!!! Homary is great and I can see the ongoing improvement in consumer experience. I will definitely order again from them.
Shipping is fast make the remodel project going smoothly . Thanks
After a mistake on my part of mixing a delivery address and a billing address together so in actual fact there was no such address in existence, Jay from Homary contacted the dispatcher and explained the situation. Finally only a few days later than my stated delivery date the item was delivered to the correct place. Thank you Jay for the intervention and solving of this problem. It was dealt with very quickly and with no inconvenience to me. I shall be more careful next time I palce any orders and make sure I put a correct address. The item was appreciated and arrived in perfect condition by my relative for her Golden Wedding Anniversary, if a little late. Many thanks again. M. P. Rowlands.
We have loved our outdoor sectional as well as the customer service we received. A few pieces were missing however Homary went out of their way to make it right and get the missing back rests to us in a timely manner😊
Be careful purchasing from Homary.com. On their product page they claim "We will pay for the return or exchange cost if quality issues are involved. If you're returning or exchanging the item because you changed your mind, customers are responsible for return shipping cost." Furthermore, buried under the FAQ, their return policies are not feasible for a standard consumer as their representatives destroyed the original packaging material and took the trash with them. During the delivery process we realized the couch didn't live up to the advertisement for what we thought we purchased. It came in 4 pieces (base, back, and two sides), and the cushion material was what I would expect in outdoor furniture rather than indoor furniture. My wife wanted the couch to go back right then; unfortunately, the delivery representatives were not authorized to take returns. Calling their phone, the front-line teleworkers are also not authorized to take returns informing you only a manager is. Their manager is conveniently not available by phone. When I went to sit on the couch to try and convince my wife we could make it work, the side fell off causing me to fall on my butt despite paying Homary to set everything up for me. Their manager did eventually email me; but wanted a photo or video of me falling. Something impossible to provide as I didn't plan for the side to pop off and I am not about to tempt fate and stage myself falling lest I actually get hurt. Their manager also accused me of not assembling the couch correctly--sure it is possible their representatives failed to assemble it correctly--however, if their representatives cannot assemble their couch correctly; what chance that I, a consumer who purchases one couch every 10 years, has the ability to properly assemble their couch? Furthermore, after hunting through their website for FAQs on making a return I discovered they require the original manufacturing packaging. Their representative destroyed the original manufacturing packaging on delivery and hauled the resulting trash with them when they left (even if they had left the material, it needed to be destroyed to access the pieces inside). There are many points they can improve. First, they should make clear the couch requires assembly with the word "yes" rather than "fully". Had I saw the couch required assembly; I would not have purchased. Second, they should train and authorize their workers, not their managers, how to process returns. Third, they should make sure their product can come out of the original packaging material without its destruction and train their delivery representatives how to remove their product from the original packaging material without its destruction. Forth they should train their delivery representatives to inform the consumer of their requirement the product be returned in the original packaging material and advice us to save the material in case we would like to return the product due 'changing our mind'. Finally, they would make sure their couches have some mechanism to securely fashion the sides and back in place to prevent accidently assembling it incorrectly which could lead to an accident.
Quick to deliver. Reasonable prices. Lots of great variety.
I had an issue with my order after delivery, the customer Serice whom I was in contact with was very polite and understanding trying to help me with my issue , he listen to my problem and dealt with it quickly and promptly, The issue got resolve to my satisfaction, I must give credit to homary who has hired such an excellent employee , thank you jay for all your help , I will shop again and I have already told my family to have look at all the product in your website, so thanks again Sade
I am very happy with all of your product. The things I had purchased are beautiful and all of my friends compliment me on them all. So thank you for everything
I ordered a toilet from homary.com ,was charged immediately and than send an e-mail that the address I put in was invalid. I verified the address and it was valid.They send me a second email that the address is still invalid, like I don't know my address? Tired of playing games I requested proper contact info from this company and to refund my money immediately. This is a scam already. A legit company doesn't charge until the merchandise has shipped. Now they don't have to send me anything and already have my money. Nice! With a little digging I found the real reviews and people are not happy! Neither am I.
A stunning looking couch and excellent customer service from Homary. My 3rd purchase with them, and I will absolutely buy more from Homary in the future. White glove delivery was perfect
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