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Wayfair is one of the most well-known online furniture and home decor retailers. Over the years, they have expanded their inventory to over 14 million different items sold through their online store fronts. With a focus on offering a wide variety of products from different brands and manufacturers at lower prices, Wayfair has some of the best selection while still remaining competitively priced. Overall, customers like Wayfair's fast shipping and generous return policy, wide selection, and simple-to-find quality and reviews.
Overall Score: 9.5/10
Customer Satisfaction: 9.3/10
Price Value: 9.6/10
Price: $1-$15899+
Apt2B has been making waves in the online furniture world with their focus on bringing customers high quality styles for less money. Their designs focus on minimalist simplicity with styles ranging from mid-century to more modern / contemporary themes with a special focus on solid wood frames and reclaimed sources. Shoppers have good things to say about Apt2B's selection and quality value for the price overall with rare negative feedback mentioning minor design disagreements.
Overall Score: 9.5/10
Customer Satisfaction: 9.5/10
Price Value: 9.5/10
Price: $40-$4198+
Castlery is an innovative furniture brand that is 'turning the tables' on online furniture shopping by making accessible, well-designed furniture. By focusing on long-lasting craftsmanship rather than cheap 'fast furniture,' they maintain approachable prices. Customers describe some of the sturdiest designs for the price with rare complaints about delivery and returns.
Overall Score: 9.4/10
Customer Satisfaction: 9.3/10
Price Value: 9.4/10
Price: $59-$4699+
Kardiel is a family-owned online modern furniture brand with a focus on collaborating with talented modern furniture designers across the globe. Sourcing leather from Milan and wood from Australia, they hand-select small-scale manufacturers in Vietnam. Customers have good things to say about their designs, with their upholstered goods getting high marks. Those with complaints mostly mentioned delivery issues.
Overall Score: 9.3/10
Customer Satisfaction: 9.3/10
Price Value: 9.3/10
Price: $145-$20199+
Jonathan Adler is a designer furniture and home decor brand with a luxe and chic design asthetic. Their sassy and light-hearted flair is reflected in their devotion to glam and statement pieces for their own sake. Prices are mid-priced to aspirational, and customers have excellent things to say about their quality. The few complaints reported were around rare delivery mishaps.
Overall Score: 9.2/10
Customer Satisfaction: 9.2/10
Price Value: 9.1/10
Price: $495-$7590
Industy West is a modern and industrial-modern online furniture store. With a large array of eye-catching designs that aren't found elsewhere, their prices are more approachable than high-end retailers with similar pieces. Overall, customers have good things to say with some one-off complaints about returns and construction for lower priced items.
Overall Score: 9.1/10
Customer Satisfaction: 9/10
Price Value: 8.9/10
Price: $150-$8950
One Kings Lane is a high end online furniture store that is well-known for its modern and contemporary farmhouse furniture, home decor, and other home essentials. With on-trend furnishings and extra consideration to value, there is a lot to love about One Kings Lane. While most shoppers have good things to say, those that had issues mostly had with delivery delays.
Overall Score: 8.7/10
Customer Satisfaction: 8.8/10
Price Value: 9/10
Price: $20-$5296+
Plow & Hearth is a catalog and online storefront that focuses on homey decor and rustic items. With an initial focus on outdoor living and fireplace elements, they have expanded to indoor furniture and seasonal decorations. Customers overall have good things to say, but there were some complaints about delivery concerns.
Overall Score: 8.5/10
Customer Satisfaction: 8.4/10
Price Value: 8.6/10
Price: $51-$2499+
Homary is an innovative furniture brand offering stylish designs at affordable prices. Although their products are manufactured in China, the brand has quickly gained popularity among consumers due to their beautiful designs that are both visually appealing and highly practical. In the last few years, some customers have reported mixed reviews about the quality of their products, but Homary's more recent shoppers have noted improved customer service and quality control.
Overall Score: 8.4/10
Customer Satisfaction: 8.3/10
Price Value: 8.5/10
Price: $37-$7218+
Horchow is a brand by Neiman Marcus. They offer high end furniture and home decor with a focus on modern, trendsetting style that fits into a variety of home designs. In addition to furniture, they also offer dining room and kitchen goods and gourmet delights. Those that have good experiences appreciate the quality and design appeal. Those that had complaints mostly mentioned returns, shipping delays, and customer service.
Overall Score: 8.3/10
Customer Satisfaction: 8.2/10
Price Value: 8.1/10
Price: $50-$15995
Albany Park is a true family business, which was founded by husband and wife team, the Sharptons, to solve an all-too common problem for furniture shoppers - 'buying a sofa sucked.' After discovering this problem for themselves, they got to work transforming the way people buy sofas online. By streamlining choices, providing transparent in-stock selection, and offering competitive quality for the price, Albany Park is a sofa and seating brand worth a serious look.
Overall Score: 7.7/10
Customer Satisfaction: 7.5/10
Price Value: 7.7/10
Price: $395-$4960
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