Apt2B Reviews
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Apt2B has been making waves in the online furniture world with their focus on bringing customers high quality styles for less money. Their designs focus on minimalist simplicity with styles ranging from mid-century to more modern / contemporary themes with a special focus on solid wood frames and reclaimed sources. Shoppers have good things to say about Apt2B's selection and quality value for the price overall with rare negative feedback mentioning minor design disagreements.
Furniture Scores
Overall Score 9.5/10
Customer Satisfaction: 9.5/10
Price Value: 9.5/10
Price: $40-$4198+
Return Policy: 100 Days With Restrictions
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Perceived Quality: 9.4/10
Design Style: 9.6/10
Delivery / Set Up: 9.5
Apt2B Specifics
Apt2B is a modern and contemporary furniture retailer that offers a wide array of living and bedroom furniture for the modern and mid-century designed home. With a focus on passing more value onto their customers, their price points are competitive for the materials than other higher end retailers.
Getting their start furnishing living rooms, Apt2B's sofas and living room furniture are some of their most popular. Most customers have good things to say about Apt2B's products with happy customers mentioning simple ordering and quality products for the price.
Material Quality
Apt2B offers competitive prices without sacrificing materials and construction. When it comes to their upholstered comfort furniture, such as sofas, most of their options are made in the USA. Also most of their wood-based items feature solid wood construction with most shoppers decribing them as offering high value for the price.
Apt2B's Top Picks
Apt2B offers a wide variety of furniture offerings and we'll go through customers' top searches and discuss the ins and outs of their offerings.
#1 Sofas & Sectionals
The pros: Wide range of sofa and sectional offerings with solid construction. Well reviewed by customers.
The cons: Rare disagreements about select upholstering options.
TOP SOFA ALTERNATIVES
#2 Beds & Bedroom Sets
The pros: 40+ beds with 20+ bedroom sets to choose from. Good reviews from customers.
The cons: Minor complaints about slat design in rare cases.
TOP BEDROOM SET ALTERNATIVES
#3 Accent Chairs
The pros: Well reviewed office chairs with configuration options and competitive value for the price with most finding their purchases comfy.
The cons: Some desired more options in terms of soft cushioning.
#4 Dining Sets
The pros: Highly reviewed dining tables and chairs with competitive price points.
The cons: Very rarely customers mention desiring bigger surfaces in select cases.
#5 Media Stands & Storage
The pros: High quality storage and media stands for the price. Positive reviews from shoppers.
The cons: Some reviewers mention some models not as practical as others.
More From Apt2B's 2024 Catalog
- Coffee Tables
- Office Chairs
- Bar Stools
- Desks
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Perfect!
Love my new sofa - just as pictured - delivered on time - great customer service - I highly recommend apt2b.
Excellent service, quality furniture
The reversible chaise sofa I purchased is the third piece of furniture I’ve gotten from apt2b. The quality is excellent, and just as important, the customer service is 5-star.
Love it!
So glad I did this! I was wanting to change out my old hand-me-down sofa, but was getting so discouraged not finding any affordable solutions in stores that matched what I saw in my head. This was it! And the streamlined ordering followed by the super delivery made it so easy. The guys had it up the stairs and in place within minutes-and took all the packaging stuff with them when they left. And now, I love snuggling down into this with a good book or movie. Couldn't be happier!
Exceeds expectations
Wonderful, amazing & I can’t find enough great things to say about this couch. I am VERY happy about my purchase.
Amazing experience and amazing furniture
I love this company so much. I was able to turn my entire bedroom into my dream place because of Apt2B. The delivery was smooth and the team were amazing. They even helped us re arrange the room because I am pregnant and cannot move much. I really love the quality of this furniture too. Overall I am very happy and will buy more and recommend them to everyone I know.
Sleeper sofa
We ordered a Logan Drive Sleeper sofa and Washburn floor lamp. They shipped sooner than we thought. Apt2B was able to have the shipping company hold our order until we arrived at our condo. It all went very smoothly. We are very happy with both items.
Scott Reversible Chaise Sectional
I found Apt2B on Instagram. I’m always hesitant to buy large items such as furniture online. But Apt2B got a lot of good ratings so I decided to give it a shot. It was so easy to get in touch with someone from customer service. I was able to make changes to my order easily before my couch was made. Overall the process was amazing. When I got my couch, it was so beautiful!! It’s design is sleek and modern. Comfort is wonderful. Thank you Apt2B!!
Incredible sleeper sofa!
I can’t say enough good things about this company! My tuxedo sleeper sofa is the couch that I’ve ever owned. Not only is it comfy...it’s so sleek and stylish! 5+ stars! Will never go anywhere else for furniture
I'm in Love!
I couldn't be happier with my new blue velvet sofa, beautiful and customer service was extremely helpful and made ordering process so easy! Thank you Apt 2B
Couches are lit
Wow, I truly was impressed with how quickly we got our couches and how beautiful they are. I'm very pleased and would not hesitate to make another purchase with this company. Thanks for taking a daunting task like buying furniture and making it easy and fun.
Deliah couch
Love my couch. Worth the $ and the wait.
Love my new Jefferson Heights Sofa
The team, Pauline, Candace and others I do not know but who were involved in making my sofa and getting to me in Texas are so appreciated. I love my new piece of furniture and am grateful - its BEAUTIFUL! A wee poofier and firmer than I expected but I can live with that. Hope this sofa lasts my lifetime. THANK YOU!
LOVE IT!
The perfect color and the perfect size to brighten up and create a comfy living room in our little space in the city.
Beautiful dresser
We love our new dresser. It's the type of color that works with browns or greys. I especially appreciate the velvet lined top drawers. For the price, I'd highly recommend it.
Exactly what I was looking for
I had been waiting to design my lower living room since moving in because I didn't know what I wanted. Oddly enough I saw a gray sectional in a meme and thought that's it. I searched and searched to find something similar. I was so happy to find apt2b. The couch is lovely and is perfect for the room. I've since purchased a dresser as well and plan to continue to be a customer.
Monroe Sofa in Mustard
I bought this sofa to go in a space primarily for working and having engaging conversations... For that reason I wanted something comfy but not slouchy or snuggly... This is a great couch. It's comfortable enough to feel happy and at ease but not squishy enough to make you want to take a nap. The fabric is awesome. People love the color. Even though it's bright, it's a super easy color to work with... I think you can sneak mustard in as a neutral ;)
So beautiful!
As a designer, I'm always looking for products that marries functionality & aesthetic. It's so hard to find sleepers that are both gorgeous & comfortable. This one nails it! Got it in green & it is a beaut! The wood bottom makes it extra special!
Amazing couch
Could not have found a more perfect couch. The fabric is amazing, the cushions are so comfortable and supportive, and our cats love it without clawing at it. So happy with the quality: seems like it�ll last many years.
We love it
It's comfortable and looks great.
It was well worth the wait!!
I have looked for a sectional for more than 6 months. I wanted something mid century modern, elegant, sturdy and within a decent budget. Very hard to find what I wanted in stores and kind of risky to order it on the internet. So after reading all the comments, and looking at customers pictures, I decided to place the order on the Lexington just before thanksgiving (the sale saved me $300!) Then the wait started ..... ughh! Christmas, New Years and other family gatherings with no sofas...since I have gave away the old ones). I finally got them on January 23rd. Delivery was as expected and packing was fine. After we put them together and sat on it, I had my WOW moment!! Astonishing, great and bold color (Chicago Blue). They are very well made and they look awesome in our living room. I admit I was upset with the long wait but they deserve 5 stars for design, quality, fabric and customer service. We really love this sectional!!
Orange Logan Sectional
Because the color is one of the less popular, I had to wait while the couch was built for me (super cool!). However, this gave me plenty of time to get super nervous about the fact that I ordered a BIG ORANGE COUCH. However, it arrived with the extremely convenient white glove delivery service, and I've absolutely never felt so strongly about a piece of furniture more! It's perfect!
Highest of quality and solid piece!
Purchased the Tucker Platform Bed and corresponding pieces to furnish a bedroom at our lake front cottage in NH. Everything came together wonderfully!
Great Style, Great Value
Purchased a Melrose sectional 2 years ago for our basement rec room, loved it so much that we just purchased 2 Melrose sofas for our living room.
Fabulous
LOVE IT!!! After a small glitch with the third party delivery company, which Apt2B took care of immediately, my beautiful sectional arrived just in time for the holidays. What a wonderful gift to myself! I absolutely love it. Not only does is look fabulous, it's very comfortable. There's plenty of room for lots of people to sit and I can even stretch out comfortably on one end while my husband naps on the other. The sleeper is perfect for extra overnight guests and they all say it's comfortable as well. We slept on it a couple of nights ourselves to try it out and I can say from experience it is comfortable for a sleeper sofa mattress. I was a little worried about the fabric holding up to lots of kids and pets but so far it's great! It cleans up easily with a slightly damp towel. The craftsmanship is solid. The sleeper parts all work as they should and it's easy to open and close. The cushions are firm, but supportive and comfortable. The fabric is luxurious, yet durable. I'm very happy. Thank you Apt2B!
sturdy, American-made
It’s small—thus the “apt size” label—but the perfect size for our small room (it’s hard to find small couches!) and at the perfect price point. Beautiful color. Comfortable. Well constructed. Just what we were looking for.
Great sleeper sofa!
This was our first time buying a piece of furniture without looking at it in person or trying it out and we were superbly impressed. It’s a solid piece of a sofa and the mustard color is gorgeous. We wanted it to be the accent color of our office/guest bedroom. Get samples first so you know what you’re buying. It comes as one piece, so it’s heavy and can be challenging to move in tight spaces. In terms of comfort, I would qualify the sofa cushion as stiff, keep that in mind. We already had another more cushy sofa, so that was not an issue. We didn’t use it as a bed yet, we bought the gel foam mattress and it looks great. I wouldn’t hesitate to recommend the purchase, knowing the above. I’ve looked at many sleeper sofas, online and in-person, and the price was appropriate for what I compare it too. Delivery was not an issue, once we agreed on day and time.
Bradbury Bliss
Our new sectional is nothing short of spectacular. It’s huge, comfy, and blue. We are livin’ large and lovin’ it!
Carson Apartment Sofa!
For months I looked for an affordable couch that also fit in the smaller space that I live in. Now, lets start by acknowledging that furniture is overpriced in the first place. The mark-ups on a couch are huge. I didn't want a couch that looked like it belonged in a college dorm room or had bed-bugs because I got it off of craigslist. I'm an adult, I wanted hat felt like an adult couch. For months I looked and sat of couches and called places about delivery. Any couch i could afford, I then couldn't afford because the delivery fee was half the price of the couch. Then i could Apt.2b. While I still paid more than I would have liked, what I got was good quality, a great size, and half off on clearance. The delivery people who came were so nice and helpful with carrying it into the house and they let me know where they were an what time they would arrive. Overall, I've very pleased wit the Carson couch. the legs didn't quite line up correctly but it was an easy fix. I would recommend Apt2b to anyone looking for a good quality couch.
Amazing!
We looked at numerous furniture stores from brick and morter to online, and nothing met the style we were looking for. I happened to stumble to Apt2B, and we found a couch that matched the style we were looking for. Since this was a new company we never heard of, we were a little weary of purchasing such a large purchase online, BUT, we couldn't be happier of the entire process from start to finish. We order swatches first, picked a color swatch we liked, and delivery was effortless. Not only was the process and customer service top notch, the quality and comfort of the couch is better than anything we saw at the brick and morter stores. The couch from frame to material is high quality and designed to last. Apt2B has made online couch buying so easy, we highly recommend and will purchase again! Thank you!
Really nice!
Sturdy and well built. Sumptuously stuffed pillows and cushions, firm and very comfortable. Higher seat height so easy to get out of! Chaise lounge is great for TV, reading, computer work. Eliminates the need for a recliner chair. Smaller size doesn't eat up my entire living room, so can add a couple of accent chairs. Color and fabric exactly as the swatch that was sent. Delivery took several weeks, but went without a hitch. Worth the wait. The only cons: my cat thinks it's a giant scratching post (any tips??) so I am still keeping it covered until I train her. Also, I wish I had ordered the natural or espresso finish for the wood work. The pecan is a little bit too orange-y.
Great product
Great product. Fair prices. Heavy and well made. Only wish it could ship faster but otherwise very happy!
It's fantastic... everything I hoped it would be.
The description is accurate. The guys who delivered it and put it together were excellent. Seriously considering buying a bunch of other items from the same line.
Great stools
I bought 2 of these - they are very sturdy but not too heavy. The pop of black and white ties in perfectly with my decor.
Beautiful Sofa
Before ordering my sofa I had some questions for costumer service, they were extremely helpful. I ordered several swatches of fabric that were delivered quickly with no charge. It's the first time we ordered a sofa we hadn't tried to sit in first. We love our new sofa, it's very comfortable even though it is a firm cushion. It's seems to be well made and good quality.
Lovely chair
Loved the design online and in person it does not disappoint. Looking for a mid century mod chair and this fits that bill with added detail. It's a comfortable sitting chair. Not so much for a lounge. Thin firm seat, but I like that. Maybe a sort of memory foam type cushion that keeps the firmness still comfortable. These are our room's focus pieces!
Great purchase
Love this sectional!
Love these chairs!
I could not be happier with the two of these I bought for my new house. The delivery crew was great and assembled the chairs quickly. They are actually a bit bigger than I had thought from the photos, which I was a little concerned about but after getting the room set up and spending some time sitting in them, I think they are the perfect size. Super comfy and very stylish.
Brown vasanta urban sofa
I really like this sofa/ futon. It looks nice and is made well. The only down side is that I wish it was more comfortable. It's fine for kids but I'd never put an adult on it to sleep.
Rattan lamp
I completely love my lamp, it fits perfectly in my living room, and the lighting is very welcoming and warm
Awesome
Thanks for the coupon after shipping was delayed!
Vanowen Media Stand
We really love this! It was both affordable and looks great. Perfect for our space.
Marco 2pc Sleeper Sectional Taupe
Just love the Marco. It looks great in my sun room and allows for a comfortable view of the lake. Guests have reported the sleep is very comfortable. Thanks Apt2B!
Happy so far
Very happy with this sofa so far. It took longer to arrive than promised (6 wks rather than the 3-4 wks I anticipated). I did email Apt2B a couple of times for updates and they responded quickly. The design and upholstery are great and it is super comfortable. I ended up swapping the legs out and now it's the perfect sofa. Fabric - I chose Performance Honey, a yellowish-beige color that is a nice change from my long history of blue-grey sofas. Any liquid spills bead up and can be wiped off. Design - I looked at dozens of sofas before picking the Scott L-Sectional. This one is small enough to fit my space, and it has that clean mid-century look with long bench cushions. And best of all, it's symmetrical. No matter where I move, I can arrange it to be left or right-facing. The only aspect I didn't like was the seat height. The sofa looked huge, and when I sat on it my heels barely grazed the ground. And I'm 5'8". I swapped the 7" legs for identical 5" legs from Etsy and now it's the perfect size. Stay tuned for an update in 6 months.
Gorgeous
Totally met our highest hopes for beauty, quality, and ample size selections needed for our room. Apt2B Staff we're consultative and had OUR best interests first. Delivery team was also phenomenal. Thank you !!!!!!
Spacious!
This couch fits the whole family comfortably and looks gorgeous in our living room!
Great quality
Great quality, soft and plush, but still firm enough to live it some good years. Perfect for our living room (we have a 1 and 3 year old so we'll be spot cleaning a lot).
We've had our sofa for
We've had our sofa for almost 3 weeks now. The velvet material is soft but easy to keep clean, and the seats are firm but comfortable. Bonus: our cats haven't scratched it onceI read that they don't like the feel of velvet on their paws! Based on other customer reviews, we ordered the seat cushions without tufting. Because of that, the seats look a little more overstuffed than expected, but they're so comfortable that it's not a big deal. Customer service was fast, personalized and easy, even when we had problems with the shipping company.
Beautiful small side table lamp, careful when selecting colors!
Everything about this lamp is what I wanted, so we bought two for the bedroom: SLATE and SILVER. Online, slate looks significantly darker. In person, slate and silver (grey) are nearly INDISTINGUISHABLE. Slate ended up being significantly lighter and silver significantly darker, to the point where I felt like the photos were misleading. Writing this review 6 months later and I've made peace with my matching lamps. Just know what you're getting into.
Great concrete coffee table
I was looking for a furniture to match the exposed concrete ceiling in my apartment. This fits perfectly. The table is pleasantly heavy.
Great purchase!
So far so good! I had been eyeing the Logan for awhile and finally bit the bullet during their anniversary sale. The couch looks well made and the fabric feels thick. Hopefully it will be a piece that will last us 5+ years or until we decide we need a facelift. Everyone who has come by to visit has complimented us on the couch. We had an issue with the delivery guys but the customer service team helped resolve in a timely manner.
Wow!
This sectional is stylish, comfortable, and well priced. We. chose the charcoal fabric., but the amethyst was a tough contender. It's beautiful. Apt2B is a great company to work with, and patiently answered all of my questions both in emails and in chat sessions. The hardest part was picking the fabric out of all the beautiful choices.
customer service was great! I
customer service was great! I messed up my order from the onset and they were able to help me straighten it out. furniture is here and looks great.
Best Sofa Ive ever owned!
We came to Apt2B after many years of owning a leather, Chesterfield style sofa. After having some initial hesitance to order a non leather fabric, we couldn't be happier with our piece. The Microfiber fabric is comfortable, breathable, and very easy to clean! We are a home with 2 small dogs who shed like crazy, and our Blueberry fabric could not be easier to care for. Just a few minutes with the upholstery attachment on our vacuum, and our Delilah is looking good as new! Our delivery was also a cinch. I have never used an in home delivery service before (hi Ikea) and considering this was free of charge in my order, I could not be more elated. The team came in, set it up for me, and took away all of the packaging that came with it! WE LOVE YOU APT2B! THANK YOU!
Glenoaks TV Stand
This is really a great piece of furniture. Sleek and sturdy with a beautiful walnut finish.
Very Unique!
This bed frame is as beautiful, as unique and as well made as the picture shows. It was delivered promptly and it only took about 20 minutes for the two delivery persons to put it together. Before I placed the order, I emailed customer service with a couple of questions, which was answered in a timely manner. I really couldn't be happier with my purchase, since I'm skeptical about ordering any type of furniture without seeing it in person first. Thank you so much Apt2B, I really love my beautiful bed frame.
Lorri S.
Our Fillmore Queen Sleeper Sofa is gorgeous and the delivery team today 6/22/18, Juan Carlos and Sal were over-the-top amazing! We look forward to doing business with you again soon...thank you 💫
Wonderful and quality paint!
I bought this paint in a search for something beautiful and non-toxic for my daughter's high chair and I couldn't be more satisfied!
Sleek, modern and light table
Love this coffee table. Very modern looking.
Solid, well made bed!
My husband and I are extremely happy with our all wood made Bennett platform bed. The draws all slide in and out easily and are just the added room we needed to store sheets, towels, etc.The delivery service was very professional and were in and out within 30mins. I highly recommend this bed!
Perfection!
Stylish, yet comfortable. Really great buy.
Charlotte
Love the chest, looks good, holds a lot. Drawers are real smooth!
Charlotte
Love new sofa, fits in well and is comfy. Also it was a pleasure to deal with your company.
Love it!
I love this clock! I looked forever to find the right clock that was minimal, neutral, had good lines and no numbers and I finally found it in this clock. I ordered the natural color and while it is just a tad more yellow toned than I would like I still love it. One thing to also note is the face of the clock is more of an ivory/off white than a pure white. Again, both of those are very minor and did not bother me enough to put me off of it (and I can definitely get hung up on stuff like that!). Overall, great quality and beautiful minimal design. Highly recommend!
Simple and Classy
Larger than expected, but tasteful! Easily matches existing furniture. Love it.
great sectional
Great sectional. The cushions were little stiff at first, but they grow comfier every day. Easy clean up when spilled upon...tough fabric. Seat height is higher than expected, but everyone easily adjusted. Recommend!
Our second Apt 2B couch
We loved our first one so much, we ordered another for a different part of the house. What I love most is that many are designed to make the most of the sitting area/space (by example, reducing the thickness of the arms) and they are sleek and simple. Super comfortable too.
Perfect!!
We are SO happy with this sectional. It is large enough to comfortably seat 5 or more very comfortably, but also has a "low profile" look so it doesn't look overly large. We use it all the time and have gotten so many compliments. Putting it together was easy- just screw in the feet and attach the sectional pieces and you're done! I will definitely be using Apt 2B for my future furniture purchases.
Awesome, despite how trite that word might be
Everyone at Apt2B went above and beyond the call of duty to be sure my order arrived in a timely fashion, and they took care of several minor defects immediately. My sofa/chaise is extremely comfortable, and the color is lovely. Quite happy! Media console was a bit smaller than anticipated, but i love the style and relocated it to a different room.
Solid Item
Great price. Solid customer service. I just wish it didn't take 6 weeks to ship it.
My review is 100% based on Dan's customer service...
My review is 100% based on Dan's customer service and great personality. He is wonderful! Great recommendations when I called. He also pointed out things I hadn't thought of which helped me decide which purchase to make. Had to call again the following day and he answered and was just as wonderful. I'd buy here again just because of Dan. Great service!
We've had our couches from Apt 2B for a few years now...
We've had our couches from Apt 2B for a few years now. Initially, we were so excited to receive our couch and chair - they were beautiful and our first big furniture purchase. Weeks later, the fabric began to pill, and despite notifying Apt 2B about the pilling and asking for them to honor their 100 day return policy for a product that was clearly faulty, they refused. On their website, it clearly states: "Apt2B prides itself in its Hassle Free 100 Day Guarantee and its commitment to customer satisfaction. We will always do everything in our power to ensure your satisfaction!". But, when we sent photos and emails of concern for our brand new $2000 sofa that was pilling weeks after we received it, they simply said the warranty did not cover fabric, and refused to help us. A few years later, this sofa is the worst large purchase I've ever made. The fabric is molting, and looks terrible, and I'm resigned to shaving the entire thing every time I have company. STAY AWAY.
I don't normally do reviews
I don't normally do reviews , I had to let people know the poor quality of apartment 2B furniture! When my husband retired and the children are all grown and graduated from college I was going to purchase a and extremely comfortable and quality made sectional and spend more than I usually would. I thought that I did my research, unfortunately I didn't do enough! When the furniture was delivered it was damaged and had to be replaced. They offered me money to sway me from having another sectional delivered, I declined and asked to have the sectional replaced. I wish I never bought this furniture!! The sectional was replaced and it has been falling apart rapidly! The fabric is so uncomfortable , my husband does not want the fabric to touch his skin , it has to be covered with a blanket. The sectional was not the extremely comfortable cozy sectional that I had hoped for. Almost immediately they chaise part of the sectional, started to lose its shape. It's to the point where we can't sit on the chaise oh, it is so badly dented. My husband and I are the only people that sit on this sofa 90% of the time, we are not large people we don't have pets , there is no reason for this cushion to have lost its shape to the point of being unusable. Springs starting to pop out inside the sofa, which caused the material over the Springs, to tare. The metal plate that holds the sectional to the rest of the couch , unscrewed and detached from the sectional and will no longer the two pieces of the sectional together The material underneath the sofa is torn. There is no possible reason that my husband or I could have done any of the damage that this sectional has. The fabric on the cushions, not only is it uncomfortable it started to wear down to the point where there is little pulls of fabric pulling through out the cushions. The sectional has been a nightmare! I made apartment 2B aware of the problems, as they progressed , the only help they offered me with a razor blade to shave off the fabric pulls. I was shocked at their lack of concern. This sectional is no longer usable. I have to buy new furniture . I am not very happy about that. I am happy that the new sectional, will be a comfortable quality made sectional. . I recently sent them an email listing all the damage the sectional has, from almost the first day of purchase, until now, which is two years , they never responded. If you're looking for comfortable long lasting furniture , that is made extremely well ,DO NOT BUY FROM APT 2B,.!!!
We have had our Apt2B sofas for over 4 years now and they are still as good as new
We have had our Apt2B sofas for over 4 years now and they are still as good as new. We seriously couldn't be happier with our experience. We get compliments from all of our guests on how comfortable and beautiful they are. Their customer service is as impeccable as their quality of furniture. We just placed an order for a new set for our new house in new colors and fabrics, because even tho our older set is still brand new, the colors didn't match our new place. We also purchased a new bed from Apt2B and we are confident that we'll love that just as much as we love our sofas. You can choose from a huge variety of colors, fabrics, leather, and leg color. They are even extremely comfortable to sleep on. My wife's grandma visited us for a few months and she lovedddd to sleep on our sofas rather than a bed. I can confidently say that we will probably never purchase sofas from any other company besides Apt2B.
Apt2B has such beautiful, quality furniture
Apt2B has such beautiful, quality furniture for a really affordable price. So many fabric and color options! The customer service is also stellar, they are super friendly and helpful! Best perk is that they have free delivery in Los Angeles! 5 stars!!
I discovered Apt2B through a close friend
I discovered Apt2B through a close friend of mine recently. They have the best stuff and they deliver very fast. I am pregnant so it's been hard to move stuff around and the delivery people helped us set up the room. This is such a great company and I love how the entire room turned out. We couldn't be happier! I highly recommend Apt2B to everyone I know. The quality and style is outstanding. I mean just look at the pics! So good. Thank you Apt2B
I can't say enough good things about Apt 2B
I can't say enough good things about Apt 2B! Literally my dream couch! I was so impressed from the process from beginning to end. I was able to talk with an associate and out together a piece that was perfect for my living room! I'm a loyal customer for life after the service we had with our sectional! The white glove delivery was the cherry on top. The entire delivery process took under 10 min and was worth every penny. I get compliments every time we have guests over and would recommend this piece of furniture to anyone. A++ in every
I just bought the Carson sofa in Mountain Grey
I just bought the Carson sofa in Mountain Grey and I'm very satisfied. Great quality and finish! Customer service was also super helpful. I'd recommend asking for swatches because it really helps to see the color IRL
Huge fan of Apt2B...
Huge fan of Apt2B and their products- we have numerous pieces in our home, for over a year now, and all are holding up incredibly well. We had a minor issue with the frame of our sofa, and Apt2B arranged to have it fixed as part of the Lifetime Warranty. We live in LA, so they picked it up, fixed it, and brought it back! It was truly a breeze! Can't say enough wonderful things about their customer service. HIGHLY RECOMMENDED!
Best customer support!
Best customer support! When buying online something usually might go wrong, but what makes an online retailer great is it's ability to provide solutions to it's customers. Such is the case here. Never buying in IKEA again that sent me a banged up furniture and they don't even reply to my emails or answer my calls
I'm SO in love with all of the furniture...
I'm SO in love with all of the furniture from this company! The quality is so amazing and the white glove delivery service is so great! I have a super comfortable sofa chair and 4 leather dining chairs and both have held up wonderfully even against pets and a 5 year old! Highly recommend!
I was on the fence...
I was on the fence about purchasing the Marco Sleeper w/ memory foam mattress from Apt2B. The advertised price on their website was $2759.95 plus an additional 20% off for Labor Day bringing the price down to $2621.96. This same day I was going to order it I get an automated text from them reading "Apt2B: Still deciding? In case you missed it, enter the code TXT1537 at checkout for $150 OFF your first $999+ order! apt2b.attn.tv/l/JP6/goeI…;. This made me assume, and I'm sure anyone else, that I would get another $150 off. This was not the case. Update: After numerous emails back and forth and their acknowledgement of the issue and very believable response that they will correct it, I'm satisfied. They're even honoring the price that one would have assumed they would get with promo codes that were offered.
I love Apt2B!
I love Apt2B! I recently got the Samson Sofa and am in love with it. It's modern, sleek, simple and so SO comfortable! Definitely worth every penny for the quality. I got it in the gray and it matches perfectly with my apartment. Also, their service is great! They gave me a call the day prior to delivery to set up the right time for me, and got delivered it smoothly and efficiently. Nice people and great service. 10/10 would recommend!
Apt 2 B
Apt 2 B, Apartment Two Bee, apartment-to-be... ahh I get it. Ha. Here's a subtly pun-tastic furniture store that has plenty of selection in attractive designs at fairly reasonable pricing. They have a lot of stuff plus an on-line outlet. Staff are helpful and patient. Apt2B customer service is surprisingly pleasant. Not like all pressure-y which often happens at other furniture places. You can almost have great fun browsing the warehouse for chairs, sofas etc. Even if I didn't find the perfect piece, I'm tempted to return later to see what I might have missed or any new arrivals. It's totally APT TOO BEE browsing Apt 2B Warehouse, when looking to furnish your APARTMENT TO BE. (too much? yeah I know)
Customer service is beyond EXCELLENT!
Customer service is beyond EXCELLENT! Had a mixup on where to send my artwork & sofa (2 different addresses) but Tyler went the extra mile & got everything straightened out. Sofa sleeper is beautiful. Delivery guys were professional and polite. Would have no reservations buying from Apt2B again.
Purchased a Samson Sofa Lounger couch
Purchased a Samson Sofa Lounger couch from their online outlet during a Labor Day sale, even though we didn't have our new apartment yet. Unlike West Elm (who gave us lots of problems), everyone at apt2b was extremely accomidating to us, and ultimately allowed us to hold the couch at their warehouse until we closed on our apartment more than 3 months later. No one pushes us to take delivery, but rather helped guide us through the process. Once we finally closed, they shipped it out ASAP and we received it in about a week. The couch itself is really comfortable, perfect for our space, and very true to the pictures and specs on the site. We couldn't be happier with our purchase and highly recommend apt2b to anyone looking for well made, stylish and comfortable further that's made in the USA. Thank you again apt2b!
I ordered the Monroe 3 Piece Sectional
I ordered the Monroe 3 Piece Sectional and it is...perfect. I spent a long time looking for a couch at the "usual" places and could not find what I wanted at A) the right price or B) the right delivery time. Not only that, but I found the customer service experience at the West Elms of the world to be stressful and unhelpful. All that changed when I came across Apt2B. First and foremost, the customer service is incredible. The chat reps are great and personable and extremely well-acquainted with each piece of furniture. If you call Apt2B, it's more of the same - great and knowledgeable reps. The couch itself is great. It's very comfortable and looks fantastic. Delivery was easy (and free!). Our guests always comment on how nice our couch looks. The delivery time was very reasonable, the product is made in the USA and it costs less than most competitors' options. What's not to love? I have already recommended Apt2B to anyone and everyone who will give me the time of day. Highly recommended!!!
I spoke with them soo many time's about my couch
I spoke with them soo many time's about my couch before I purchased. Each time they were helpful. Couch arrived as scheduled and looks perfect. Charcoal grey stepped up my entire living room. Classy clean lines, Lifetime warranty, pecan legs, 2.0 density cushions, ( 2.0 is considered minimum for a luxury couch fyi ikea is typically 1.5) also there in LA, so if any issues it can easily be replaced. Overall very happy with purchase.
We had a great experience with Apt2B
We had a great experience with Apt2B from ordering through delivery. We have friends with two sofas from here so we had seen them in person (and sat on them) but we still chose a fabric we weren't familiar with (the performance blue.) Alex responded thoughtfully (and quickly) to my questions about which fabric would best suit our needs (messy children, a dog who sits on furniture, general lack of respect for our belongings) It's gorgeous, modern and comfortable. I'd say it's definitely on the firmer side BUT that is exactly what we were looking for. Our old West Elm couch had gotten too soft for all of us. We also ordered the Murtaugh media console and it's very pretty. I think it's a good value for nice clean modern lines. The delivery was very fast--we are in LA so I'm sure that helps. And they were nice and set everything up quickly and to our specifications. I have already recommended them to friends.
I've ordered two couches from Apt 2B
I've ordered two couches from Apt 2B. The first (Melrose sectional) is over 4 years old and the couch still looks very good, except for the cat scratching which is obviously not their fault! The seat cushions especially have held up very well. Certainly there are higher quality sofas out there, in the $2,500 + range, but with two kids and two dogs and two cats I don't want to move up to the next price point, just to see all my babies destroying it! For the price I have been very pleased with the look and quality and these sofas. I did stop by their teeny showroom/ warehouse originally so I could check out quality. I'm sure they save a lot of money by not having proper store but it would be nice!
BEWARE WHEN ORDERING
BEWARE WHEN ORDERING. I have to say one of the most disappointing moments is waiting almost a month for the sofa to arrive, only to find out it won't fit, even after talking with an Apt2b customer service representative about this very issue. Prior to ordering my sofa I spoke with a customer service rep to get help finding out if the sofa would fit through my entry way. It was great that I was able to provide pictures through their instant messaging system, as well as measurements in order to help the rep better understand the difficulty that the mover may face. After providing multiple pictures with different angles, and measurements the rep's opinion was that it should be able to fit the entry way. To be fair they didn't guarantee that it would, but they did seem to think that it more likely would than wouldn't. So when the sofa arrived and didn't fit obviously I was very disappointed. I feel that reps are encouraged to push the sale forward in situations like this with the burden being on the customer in the end if it doesn't fit. Yes the shipping is free, but return shipping isn't.
I now live in New York City
I now live in New York City, and found an awesome sleeper sectional on their website! Ordering was very easy, and when I spoke to their costumer service about special delivery instructions, they were so helpful and friendly. I had a great costumer experience, and will DEFINITELY be ordering from them again!
Until now, I've been an Ikea girl
Until now, I've been an Ikea girl, but this was so much better than anything I've gotten at Ikea, and it was still a very good price. I chatted with a few different employees on their online chat system to make sure I was picking out a sofa that was the right size and fit for my new apartment, and I found something at a discount that worked so well with my new place. I love it and have been spending all my time on it ever since they delivered it. It was so luxurious having it delivered right to my door without having to worry about any of the fuss or assembly myself. I'm really very happy with my Scott Sofa and don't miss Ikea one bit!
This review is partly on the experience of delivery
This review is partly on the experience of delivery. I am happy with our couch so far, and also feel like I would go somewhere different for my next furniture purchase. The level of quality isn't superb, but expected for the price. My husband and I ordered the Logan sectional and chose the color based on quick delivery to try and get a housewarming party together. Everything on the website and check out indicated no longer than 2-3 weeks. However, when delivery called (over a week after my purchase) they indicated that they only deliver to my area (Indianapolis) every two weeks and could make it out for delivery THREE WEEKS from the day they were calling me. So, in total almost 5 weeks from check out to my home. I understand Indianapolis is not a major metropolitan area, however I would not anticipate ANY kind of delivery taking this long, especially when you choose the quick ship color option. When they did call to deliver they gave me one day, and the hour range of delivery between 2-6. When I told them I work with client's every day and could not get away from work at that time, they said they could come back in TWO MORE weeks but could not give me a better time frame. I talked to my husband and he was able to get off work, but we asked delivery to give us a 30 minute window so he could leave work as close to delivery as possible. They agreed, but ended up calling when they were at our house, so of course we had to scramble to get home. Overall, I am highly unimpressed with the entire Apt2b experience. My hesitation with ordering from a furniture store was the estimated 6-8 week delivery time, but at least stores are honest with their expected delivery time and have better options. It seemed like Apt2b was also completely disconnected from the delivery service and took no responsibility for the delivery outcome. When I e-mailed Apt2b to inform them of my experience they told me that they were sure I would happy with my couch and the delivery was "white glove delivery" and everything would be assembled for me. So, basically telling me to get over it and be happy. Not happy, not coming back, thanks Apt2b!
I got a great sleeper couch from Apt2B
I got a great sleeper couch from Apt2B; I was able to choose a beautiful fabric from their wide selection of choices, AND it was delivered more quickly than other furniture websites! But, I think the best part of the experience was the customer support - I received prompt and friendly help at all points in my order. I hope I have a chance to do business with them again soon!
I purchased an apartment sized Albright sofa
I purchased an apartment sized Albright sofa and a Melrose ottoman. Everything was as ordered - colors from the swatches matched the furniture accurately, and everything fits well in my living room. The delivery (from Metropolitan Warehouse) was smooth, a bit of back and forth on the scheduling, but the crew had the sofa set up in about half an hour. Two small nits, both of which are my fault - the apt. sized Albright is much smaller than I thought, and the Melrose ottoman is HUGE!! Again, not a knock on Apt2B, I should have whipped out my measuring tape and carefully sized up my order beforehand. The furniture is very good quality, very comfy and it's standing up well to a hyperactive dog and cat combo. I would recommend Apt2B, I may end up doubling back for a larger sofa soon, and I would do so with no hesitation at all.
My roommate and I just moved into a new apartment
My roommate and I just moved into a new apartment and needed all new furniture. Boy are we glad we found Apt2B! We were ready to upgrade from IKEA, and needed something fast! We ended up picking one of the tables from the Grand Metal Collection, and its super lovely! The stain on the top of the table is gorgeous, and the gold tint on the legs really adds a pop of color we didn't expect! We are going to add 2 more chairs to it, but for now, with just 2 chairs it suits our needs just fine! :)
I got a really good deal for a couch
I got a really good deal for a couch on Black Friday from the outlet section of the Apt2b website. It is for the product Clinton Sofa - BLACK FRIDAY DOORBUSTER, also comes with free white glove delivery. I'm extremely happy with my purchase. First, I corresponded a few times in the chat box of the website, which is a great feature, for which I received prompt responses for information on the style of the couch, and assuring me that the item was just a overstock without any manufacturing defects (for the great deal that I was getting from the outlet). Second, when I followed up on the delivery, Alma from Apt2b responded in time to nail on a delivery date. The couch is firm and stylish, made in USA. Couldn't more highly recommend the seamless couch buying experience online.
not comfortable enough
This sofa looks nice .I think the pull-out bed is reasonably comfortable though we've only had a guest once. I have two main disappointments. The main part of the sofa very uncomfortable (for people of all sizes) - a problem because we bought this for our den/TV watching room. The chaise is more comfy, but the cushion is getting flat after about 7 months. I had expected the 2.0 foam to be more long lasting.
Do not recommend this company
Delivery was a nightmare. Delayed four months. White glove delivery took three weeks to deliver and went to wrong address but wouldn't admit they were wrong. Wasted hours on hold on the phone trying to get someone to understand that the delivery drivers lied. Once rescheduled they went to wrong address again and when they finally called instead of just lying to dispatcher they showed up with a damaged table and insisted on putting it together and wouldn't take it back. Never again. Buyer beware.
Bad quality, bad customer service
WilliamReceived a damaged couch. Was promised a partial refund but never received it.
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