Kluft vs. Shifman

Kluft's Owner Satisfaction

Kluft's Supportiveness

Kluft's Durability

Shifman's Owner Satisfaction

Shifman's Supportiveness

Shifman's Durability

Browse Kluft Customer Reviews

Big lump in the middle

Extremely dissappointed after I shelled out so much money. After only a few days, there is severe body contouring and a lump in the middle. This is so ridiculous. I called them and they said that it is normal for a 1.5 inch depression, but I can't believe this because it is unsleepable. I feel like I can barely reach my partner through the hump.

Enjoy it!

7-8 hours of our day is spent asleep. Spend a bit more and enjoy the loveliness of waking without a sore neck or back. So worth every penny. One indulgence you'll get your money's worth. I look forward to my bed every night.

Big lump in the middle

Extremely dissappointed after I shelled out so much money. After only a few days, there is severe body contouring and a lump in the middle. This is so ridiculous. I called them and they said that it is normal for a 1.5 inch depression, but I can't believe this because it is unsleepable. I feel like I can barely reach my partner through the hump.

I dislike it intensely

We own a Kluft and I dislike it intensely, so does he. I found that after some time the bed became dented on each side (where we lay) with a rise in the middle. The probable explanation for not liking it might be due to both of us traveling out of the country where the beds were harder in places like Germany and Sweden. We loved those beds a lot and in the future will be getting an extremely hard frame with the one thinner mattress (I believe IKEA has them now). The IKEA bed is unremarkable in appearance, but so so very comfortable. The Kluft bed consist of foam beneath the top layer of fabric and eventually the fabric wore down, revealing the foam. The foam contorted to the shape of our bodies. Neither one of us like the look or feel anymore - we wake with sore backs and some shoulder discomfort. Granted, he had the bed quite a few years, considering the length of time he has had it, I suppose it lasted a while. At one time it felt as if it may have been hard, but really the bed seems more sturdy in appearance than it actually feels.

A week in and I love it!

So far, really enjoying this mattress. It's like sleeping on a cloud!

Already sagging

There is a big indent where I sleep and a hill between my wife and me. It is not what you would expect after spending that kind of money on a mattress. Very dissappointed.

Starting to change

The first few months on this mattress were absolutely amazing. But now there is a major change happening. The bed is starting to sag where my husband and I sleep. The middle is much higher so we it feels like you are rolling up hill when you try to get to the middle. Not good.

Super comfortable

I had a foam bed that offgassed and gave me asthma. This bed didn't do that at all. It is super comfortable and I have been sleeping through the whole night since I've gotten it.

Great to start

I just got the Kluft and really can't complain. It is super comfortable and I am enjoying my sleep more than my 15 year old mattress.

Dented?

The bed was amazing the first 4 months, but now it has a visible dent on my husband's side. He is a little bigger (220lbs) so it could be that. I am still sleeping really well, but he is starting to complain.

Like sleeping on a cloud

this is an I ndulgence for me that is well worth the expense.

Comfortable but hot...

Loved the comfort of the mattress, but the latex in the plush top is hot. Had to put (in addition to the mattress cover, of course the sheets) a down comforter on top of the mattress to block the heat from my body. Finally a good nights sleep. Going to exchange this mattress for one that doesn’t have the latex that close to the top. That particular latex was suppose to keep cool in hot weather and warm in cool weather so I was told. I recommend this product, but it’s not for me.

Like sleeping on a (supportive) marshmallow

This bed is part of a king set used in a new adjustable bed. It is so soft, it's hard to believe it is also supportive. After sleeping (miserably) on firm mattresses for years because I thought that was best for my back, I am now in heaven. Unlike the Sleep Number Bed that we just got rid of -- which only caused sagging in the center when you lowered the number -- this bed is soft everywhere, yet you can also feel it gently supporting your body.

AWESOME

This mattress....AWESOME. I purchased this mattress about 30 days ago and decided to wait before writing a review. This mattress strikes the perfect balance between comfort and support. After topping the mattress with a cotton pad and high quality sheets, this rivals any bed I've slept in at a 5 star hotel. This model is perfect for my needs. I'm as satisfied as the first day I climbed on it.

This mattress rocks for ME

Been on the hunt for a mattress for at least 5 months. I looked at Casper, Vispring and everything in between and the range is huge! I was close to pulling the trigger on a 12k mattress at a mattress boutique in Chicago until I ran into Luke in the bedding dept at the Home location dwntn. He was patient and understanding on how important an investment this was for me. I visited at least 4 times before purchasing and so glad I did. I saved 7 grand and was able to spend a little more on the bedroom furniture that supported it. Luke told me "you can find comfort in just about any new mattress you try". And after laying on many I came to find he was absolutely right. Side back or stomach sleeper take your time and look at it as a true investment.

Recent Kluft Mattress Review

We are enjoying our new mattress and would recommend to others, this is the mattress you want to consider. Friends told us they bought one and we decided we needed one as well. Thanks to Bloomingdales in San Francisco, Hamid, for all his help. Delivery was on time and the installation went smoothly. Thanks Bloomingdales for everything and the bonus dollars and points. We most likely will put it to good use wither here or in New York next month.

New Kluft Mattress

I've only had my Kluft for a little bit, but it sleeps well and when I wake up I no longer have a pain in my back. I would recommend for side or back sleepers.

Love my new Kluft mattress!!

The only thing better than my mattress was my Bloomie’s customer service—from the knowledgeable sales person who didn’t pressure me to spend more than I needed to, to the delivery. When there was confusion about whether the contracted delivery people would take my old mattress away, I called my Bloomie’s sale rep who immediately intervened and made sure it was taken!

Very comfy mattress

I had purchased a different mattress from Bloomingdale's that was too firm for me and caused me terrible back pain. I exchanged that mattress for this one and have been very happy so far; no back pain at all! I have only had the mattress for 2 weeks though, so I only hope that it lasts. I would have given it 5 stars, but the tufting is very deep and you can feel it while you're laying on the mattress. I would have preferred that it wasn't as deep.

Love this mattress

We are so pleased with this mattress, it’s been a long search for the right mattress that I don’t sleep hot on.

Exceeds My Expectations

I did some diligent shopping at several stores in search of quality and a perfect fit before deciding on the Kluft mattress and box springs. My selection was aided by a knowledgeable sales rep at Bloomingdale's who understood construction and materials and value. It became clear to me that mattress products at Bloomingdale's were "best of the best," but with alternative design, materials and price points. I was able to narrow my decision easily. This Kluft mattress and box spring met and exceeded my expectations for luxurious comfort and restfulness and resolving some quality of sleep issues.

Awful

We tried each of the Klufts on display at the store. We ordered the Preston in the king size as it seemed neither too firm nor too soft and the price was acceptable to us. The mattress is worse than the old one we replaced. It does not feel remotely like the model we tried in store. You literally sink into it. My upper back and neck hurt from the misalignment of sleeping on it. We are going to exchange it for a different model. This is my first experience with this brand and I am very diasappointed. We have had the mattress for two weeks and it was awful from day one.

Great mattress while it was new

Purchased this mattress 2 years ago. It is well constructed and looks great. But after two years it became soft and we start having pains in the mornings. Bloomingdales has great service and contacted the manufacturer to diagnose the problem... But the manufacturer did nothing since the indentation was less than 1.5 inches. They suggested to use the mattress that causes us pain for another year and call them for another measurement.... Don't waste your money thinking you are buying something

Great mattress

Very comfortable and wake up feeling refreshed and minimal aches and pains

Firm and Luxe

This mattress is very high quality, luxurious and great to sleep on. It is firm and supportive. Everything you want for a great night sleep.

Top quality, luxury mattress, super comfy

After a long research, we bought this bed and are very happy so far. It's definitely worth the money because we get up in the morning feeling rested and free of any back pain. Quality mattress is very important for good health and keep you away from doctors.

Love our new mattress !!!

We bought the mattress a week ago and until now we are very happy. Its firm the way we wanted and we don't have back pain anymore at night or when we wake up. Highly recommended. Its worth the money

Kluft Reverie is a dream

I have had three spine surgeries and sleeping has been painful ever since. For years I've suspected my mattress, while new at the time, was still too soft. I have my Kluft for a week and I have no pain during the night!! The most firm mattress in their line but not the most expensive!

Worst company to deal with beginning with the VP of sales Bret Swygman

I am a retailer forAireloome mattress and have never been so disappointed with the quality of both the service and the mattresses. I.5" indentation in a mattress is their delineation of when there is a problem! Absurd!! I will not sell another mattress and will never recommend this company to a soul. What a sad state. We can't even get them to return a call. I would rate them a - 1

Sagging mattress

This is a review about the Kluft mattress bought from the Bay on Aug 2017. This is an awareness of this mattress if you want to buy a new mattress and boxspring please go ahead and buy Kluft from the Bay. If not avoid Kluft and avoid buying from the Bay completely. I bought my mattress on Aug 2017 from the downtown Bay on their big bay day sales - the original price of the mattress was over $6000 (King size) and each box spring was $1200. The warranty is for 10 years. I do understand that things don’t last for 10 years…but I was expecting to get at least 5 years out of my mattress…I just got 2 years out of it. The salesman at the Bay insisted that if we don’t buy the box spring, the warranty would be void. So I called up the Bay to tell them that someone needs to come and look at my mattress because it has sunk on both sides but one side has sunk really low. So after 2 weeks of sending them the pictures and answering all their questions and going back and forth, they finally send out a mattress technician on Sept 23, 2019. He came and did say that mattresses should not sink so low in 2 years on one side. I also explained that in the centre of the mattress it is a lot higher than the side I sleep on. The tech took all the information and checked everything and he did agree that there was an issue with the mattress and would let the bay know. I got a phone call from the bay the very next day and they told me that however much the mattress had sunk, it was within the manufacturer’s specification so they couldn’t do anything. They said they couldn’t do anything for us for the next 6 months and only after that they would be able to send another tech to revisit the issue. I spoke to the customer service department and the returns and exchange department, I also spoke to the manager and I explained everything in detail saying that as the night goes on, the mattress keeps sinking and my neck and back hurt. I also explained that I wake up early in the morning so when the tech came at noon, the mattress had again come up. At this point the manager said instead of 6 months, we can come in 3 months to see as a favour to me to send out another tech. I told him if I sleep on the mattress for another 3 months my back is going to be very sore. He said that he couldn’t do anything for me unfortunately since again it was within the manufacturer’s specifications. So everyone do not ever buy a mattress from the Bay. They were very prompt in letting me know that they couldn’t do anything about it. I have to say the Bay is going down in quality and service and their products. Especially stay away from the Kluft brand - they have the big price but the quality is rubbish.

Painful Sleeping

Being newly retired we decided to buy the best mattress money could buy. Boy,was that a mistake. Worst mattress we've ever owned. It's comfy enough at first, but in about an hour's time the pain in my hips and shoulder wakes me up. After six hours or so, I feel like I've been sleeping on the floor. And I'm not a fussy sleeper. Just about any mattress is good enough for me: But not this one.

Not Worth the price

It was very nice in the the first couple of years,but after that the edges started to sag.I am handicapped and need to sit on the side of the mattress to get dressed.It is now so saggy at the edges that I can no longer use it.I did not complain to Kluft or Bloomingdales.I bought another mattress. Good Riddance. Don't waste your money on this mattress

Simply dreadful mattress!

We went to Bloomingdale’s to get a Shiffman mattress but the salesman talked us into a Kluft. After trying many in the showroom, we chose a sale one. When it came it was like a sack of straw. We IMMEDIATELY complained, picked another one at Bloomingdales and had to sleep separately for three weeks, while we waited for the new Kluft. It has been a year. The mattress leaves us with back and hip pain. The middle slopes, the sides slope - it is hideous. We are negotiating to get out of this horror show - but my advice is never ever purchase a Kluft mattress. They are awful.

Browse Shifman Customer Reviews

I bought my first Shifman Mattress...

I bought my first Shifman Mattress in Bloomdales in 2001. It lasted me over ten years and was only tossed out due to the impossibility of getting such a heavy, well-made mattress down my third floor tenement stairs. I switched brands to my regret and have never gotten the good night's sleep I had with my Shifman. I can't even turn the mattress over because it is a one-sided mattress, something I was unaware of. When this one bites the dust, I'm returning to Shifman. It is a costly product and worth every cent.

I am extremely disappointed...

I am extremely disappointed with the performance of our Shifman mattress but even more disappointed with their customer service. We purchased a king pillow top mattress 20 months ago. Within a few months, large depressions began to form on each side of the bed. I called the store and was told to turn it more frequently than the once per month recommended by the manufacturer. I followed instructions and the depressions worsened. It felt as if we were sleeping in a trough with hills on either side! I contacted Shifman and received no response. I then contacted the store where we purchased the bed. They sent out a representative as well as the Shifman rep. The Shifman rep told us this was normal and we should turn the bed 90 degrees and sleep on the short axis for a month or so until the middle of the bed compresses. He never touched the bed or took any measurements to judge the depth of the depressions. Bottom line.....they will do nothing to correct the situation. Shifman has a 10 year non-prorated warranty but, clearly, they don't stand by their product. My only hope, at this point, is that the furniture store has a higher ethical standard and will make this right. Lesson learned- price is not a predictor of quality.

$4,500 for a queen size mattress and foundation...

$4,500 for a queen size mattress and foundation and a back ache every morning! When I called their customer service, the response was (1) it was my fault because the mattress had not gotten used to me yet (after five months?) and (2) what do you want us to do about it? Then, she hung up. A second call was even worse. Someone who said she was Eileen screamed when I protested about the first call and said 'I can put you on hold' before hanging up. The crudest, rudest people I have ever encountered in business. Needless to say, their creation is out of my house, and none will ever return.

Shifman Mattress

A good nights sleep is of utmost importance! I've bought Shifman mattresses in the past and although they are bit pricey, they are top quality, comfortable and well worth the cost...you get what you pay for. I would highly recommend Shifman Mattresses!!!!

Most comfortable bed

We have been had 5 different beds in 16 years. This is the first bed that is so comfortable and supportive that we are getting the best sleep we ever had.

I'm awake

I'm awake bc a "fell in a slope" in my 4 month mattress. Stickley stands by there low quality product. Maybe Shifman Mattresses does too....

Wow Shifman Mattresses

Wow Shifman Mattresses Your refusal to uphold the warranty of your product is quite disappointing. For a product that is so expensive and allegedly so high quality I would expect more from the manufacturer!

Had my first night's sleep

Had my first night's sleep on my new Shifman.. It was incredible! Thanks to the amazing artisans!

Well made but too heavy

I was tired of low quality mattresses and wanted a mattress that could be turned. Research led me to Shifman. The problem is it is too heavy to turnover. Even when my son helps me it is too heavy. Whats the point of having a two sided mattress if its not realistic to turn it. Big grooves develope even when you rotate it. I gave 3 stars because its made relatively well but for the money spent I'll just get a regular new mattress every 5 years.

pillowtop are terrible

went thru 3 of their mattresses all of which bellied within months and had to be replaced. Now on a fourth non pillowtop which may be doing the same thing. had previously owned shifman for years with outstanding performance but they seem to have changed their design to allow the mattress to bend for mechanical beds. we’ll see haw the “tradition” model holds up.

Not what I hoped for

I bought these over 2 months now, and I feel like I’m still sleeping on my old mattresses. It’s unreal how they’ve already sunk in.

Does Not Hold Up

We were looking for a firm mattress and looked at everything in the store. Although the price was high, this one seemed to meet our needs the best. Six months after owning it, we started to have back issues. Now it's a year old and the mattress feels like we are sleeping on a pile of lumpy mashed potatoes. Do not buy.

Best of the Best

I had my first Shifman mattress at about the age of 5. It lasted through my youth and was finally inherited by my oldest children 20 years later and lasted until we moved the family in 1996. I still have a Shifman queen and box Spring I purchased at Bloomingdales and is lasting me up to twenty years and is still in good shape. Nothing I have erer had has lasted this long. They must be doing something good. I have other matresses at home (all hand made) that appear as good, but I have no hesitation paying the price and getting another Shifman mattress in the future

10 years strong

I have been shopping on line for 2 mattress sets one for daughter and one for son, wife and I. 160 lbs and lets say she is 150 lbs. we have had the SAPPHIRE matress for 10 years , we do rotate it and once a year flip, there are NO sags the edges are firm and like the day we brought it home , this is a use quality old fashioned made REAL product .I am surprised how well it is for its age .Its still comfortable and plush every night I lay down I am thankful that I paid a little bit more but not a very quality product thanks to the 13 gauge inner springs

Terrible Mattress and Terrible Customer Service

We bought a high end luxury Shifman mattress and it ended up sagging on both sides of the bed and both sides of the mattress with in a year of owning it. The company rep and the store owner came out to "inspect" our mattress and determined it wasn't "bad" enough. They refused to uphold their warranty and they will not work with us on any level. We just lost a lot of money and got a horrible sleeping experience. Do NOT buy a Shifman Mattress.

Worst mattress and service EVER

Upon purchasing my Shiffman Mattress (5/2021) I followed the directions about flipping it EVERY month for the first 6 months. Because of the the flipping and turning you never really get to "feel" the comfort of the mattress. After about 2 months (total = 8) of trying to sleep on it I decided to call the company to see what is wrong with it. When you lay on the mattress you can actually feel the springs in your back. I called the place I bought it from and within two days I received a call from "Joe" their service man, who said he is going on vacation and will call me to set up an appointment when he returns. He never called. In February I called and complained. In March I sent a complaint letter. Joe called and showed up with another man. He laid on the mattress and couldn't feel anything. I asked him how much does he wiegh? He said 150 lbs. I weigh 200 lbs. He is wearing jeans etc. I sleep in my underwear. The other man said he weighs 230 lbs. and he laid on it. He said he does feel "something". Joe mumbled something about it being a customer feeling. He said he would write his report and I would get a copy. THAT was 5 months ago. I have a name for their mattress. Replace the "f's" with T's

Don't Buy a Shifman Mattress

The Hotel Classic queen-sized mattress I purchased June 28, 2021, retailing for $5,200.00 from Macy's, was set up according to instructions, routinely flipped and turned. Within 24 months a deep valley developed in its center; now back pain greets me every morning. The 30-year old mattress it replaced slept better. Note Shifman's many warranty exclusions, which make me doubt a legitimate warranty exists. I agree with the reviewer who said that the "f" in their name should be changed to "t".