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Isense® is a mattress innovator on a mission to revolutionize the number bed space. With a new spin on adjustable firmness mattresses designed for couples, their designs focus on more firmness customization for the middle spine. With 2 mattress choices, mobile app innovation, and competitive prices, it's easy to see why their offering is so exciting. With mostly good feedback from their customers, those that had complaints mostly mentioned firmness and wanting more firmness settings for the hips and shoulders.
Overall Score: 8.5/10
Customer Satisfaction: 8.6/10
Price Value: 8.4/10
No Back Pain: 8.5/10
Price: $2199-$3799
Trial Period: 180 Nights
See More ScoresIsense® is known for their revolutionary number bed technology, which uses air bladders to adjust the firmness around the middle spine. With two mattress models, they offer a pressure-relieving foam version and a pocketed coil hybrid option, which adds more support.
When it comes to customer satisfaction, most customers have good things to say about the feel, but there are some disagreements about how much customization is offered. Some describe wanting more firmness options in the hips and shoulders, and others describe too firm mattresses at the softest setting.
Name-brand number beds are very popular for their custom firmness settings, but anyone who has owned a number bed will know that the electronics and air bladders are the parts to be concerned about. These electronics wear down much faster on average than traditional mattresses. While Isense uses less air bladders in their mattresses, it is still something to be aware of.
Here is what's inside the original Refresh Isense® Foam Mattress:
This mattress starts with an all-foam mattress design, which offers a medium-firm comfort profile on its own. Here is what's inside their mattress:
Layer 1: The first layer is a tight-top synthetic blend cover that wicks away moisture and keeps things airy on the top layer.
Layer 2: The first comfort layer is a responsive, but contouring foam layer. This layer offers more airflow for less heat retention while it contours gently to the hips and shoulders.
Layer 3: The core support and comfort layer is 2 slabs of foam on either side of the bed (1 for each sleeper). These are moderately supportive on their own, but are enhanced by air bladders in the middle lumbar region. Through their app or remote, sleepers can adjust this region for added support.
Layer 4: The last layer is a foam base and increased edge support foam. This layer gives the mattress its structure and durable support.
Next, we'll go through Isense's more supportive Isense Revive Hybrid Premier:
For a firmer and more supportive sleep, Isense offers the Revive Hybrid Premier, which offers the addition of springs. Overall, customers like the feel with some mentioning more firmness than expected and wishing for more customization in the hips and shoulders. Here is what's inside:
Layer 1: Similar to the foam version, the hybrid cover offers a soft synthetic fabric, which wicks away moisture and heat.
Layer 2: The first comfort layer is a foam layer, which offers a responsive contour to help with pressure point pain in the hips and shoulders.
Layers 3-4: A spring system and Isense's proprietary custom firmness foam and air bladder layer work together to provide a supportive feel with some firmness adjustment capabilities for the middle spine. Many describe these layers as very supportive and firm.
Layer 5: There is a slim base foam layer and along the sides there is added support foam enhancements.
Most customers have good things to say about the initial comfort of these mattresses, but there were some complaints about firmness. While mechanical issues are not described as a substantial problem by reviewers, electronic mechanisms generally have some quicker wear than many expect.
Isense offer customized firmness options, but with only middle spine adjustment areas, the amount of firmness changes are less than other popular number beds. Customers oftentimes describe Isense mattresses being on the firmer end.
Most customers have good things to say about back support for Isense mattresses, which is ideal for those that are looking for less back discomfort from lack of support.
With airy comfort layers, customers mostly mention temperature regulated sleeping. Those that sleep warm or are in very warm environments may require something more specialized.
These mattresses are ideal for those looking for customized firmness in the middle spine and rather try a lesser known number bed. For those looking for a good mattress all around, take a look at our list of top rated mattresses for quality alternatives.
I did a ton of research & review comparisons...and decided to trust iSense. After a month I'm happy to report that this was a fantastic mattress from the very first sleep! My wife loves her side quite a bit softer & it turns out that I'm a 100 kinda guy. Love this mattress!
Love the bed except the split king separates too often.
We love the beds we got the split king as i need firm and he needs softer. Best beds ever
I like it but my wife is unsure. She thinks its too soft, even with pressure set level to 99. I set my pressure to 80. I agree it is a soft mattress but i think its comfortable and find myself sleeping better.
I absolutely love my mattress. It took 3 adjustments to get my number and I'm thankful I click that button to purchase the most comfortable bed I have had so far. All of us are sleeping like a baby now. The Base really bump it up a whole notch. The only issue I had was the delivery company, nothing to do with isense bed directly, but they delivered the bed already out of the box, and it seemed like they rolled the bed on the dirt, I had to wipe it off several times before moving it to the... Read More bedroom, what a mess. For those on the fence, click that button and buy the isense mattress, I am loving it....
So far so good. We like the bed and accessories!
I have gotten some of the best sleep in years thanks to this mattress and base. The only complaint I have is while the edge support is good I don't think it will last for the lifetime of the mattress and seems a bit soft to me.
For several years now, I've had issues with lower back pain, primarily noticed immediately upon getting out of bed. I assumed it was due to a worn out pillow top mattress that slowly developed a contour in my lumbar region that resulted from being a side sleeper. I went to a memory foam mattress a few years back and saw considerable improvement however, recently within the last year or so, I started developing the same lower back pain. I've had the iSense Revive Hybrid Premier Mattress now... Read More for several weeks, and after adjustments made in firmness within the first few nights of sleeping, my morning back pain / stiffness has basically went away. I've found that 75 / 80 is the magic setting for my back to stay in line while side sleeping. Highly recommend to anyone with a similar story or experience with back pain.
Very very comfortable....we are sleeping so much better. Easy to use, delivery an install was smooth, customer service excellent!
Loving this mattress. Very comfy.
I slept on a waterbed for over 30 years so it has taken a bit of adjustment since I received it in October, 2021. I sleep pretty well but I find myself waking up about 2/3 through my night feeling warm. I thought the top portion of the mattress was supposed to dissipate body heat but it appears it isn’t for my wife and I. I guess we will see how it works through winter and spring before we decide if we’re going to keep or return. I really hope we can keep!!!
Love it. Great for my back
After a shipping issue and a problem with the air chambers (which was quickly resolved with the customer service representative) I can easily recommend this mattress. The mattress was comfortable enough while waiting for a replacement mattress to arrive. Once I had a fully functional mattress, I was really able to experience the comfort and support that this mattress offers. We just spent a week at a high end hotel that has quality mattresses in their rooms. Ordinarily I would have been... Read More satisfied with sleeping on their mattress, but I have been spoiled by my iSense mattress and tossed and turned the entire time we stayed there. While the mattress alone is comfortable, having the adjustable base is a must. I never thought that sleeping in the ‘Zero Gravity” would be my go to position. I normally sleep on one side or the other. But sleeping in that position, I get the most restful sleep, without tossing and turning. The mattress we purchased is the king-flex head.
This is the most comfortable mattress my wife and I have ever slept on. We have purchased other high end mattresses in the past and have alway experienced hip and back pain. On our isense mattress we wake up revived and ready to face the day. I highly recommend isense for your next mattress purchase.
The best mattress I have had….. and I have had many in the past. Great to have the upper split and solid without a “crack” middle and down. Easy to adjust to your on comfort. Delivered in time, great value for money. P.S. Don’t forget the pillow.
I, and my wife, like it mor and more everyday. Still making the adjustments and will know better in a month if we transfer to love and not just like.
My wife and I are generally very pleased with our split king (two twin XL) Revive Hybrid Premier Mattresses that replaced 3-year old high-end Serta iSeries 1000 hybrid mattresses that were very uncomfortable. The iSense mattresses are beautifully designed, engineered and packaged combination of air, foam and spring support. They work great with our existing Leggett and Platt adjustable base system - except there is not sufficient room under the frame to place the air pump device. The beds... Read More arrive in a vacuum-compressed package, rolled in a box, and expand to full size when unboxed and the wrapper is cut. Pretty amazing transformation. The connections to the pump are clearly documented and easy to do. The bed was operational quickly (30-45 minutes - between unboxing, assembly, placing on the fame, etc). The boxes (2 for the split king) are heavy, but could be moved upstairs by one person; a queen or traditional king requires some help (pay for the delivery assistance). The beds are adjustable - and I was surprised at how different my wife's and my own preferences are. I'm a back sleeper - like 90 on my side; she's a side sleeper and likes 60 on her side - this mattress lets us both get good, comfortable nights sleep. The mattresses hold their firmness pretty well; we adjust air occasionally. The mattresses are much better than our old high-end mattresses that are looking for new home as we speak. The smart pillows are interesting and require some tinkering to get to be comfortable (removable stuffing) and periodic charging of the smart module. They work okay with the smart app - but the technology is older, slow and not as cool as I thought it would be for a 'new' bed company - but the information the app provides is useful for improving sleep habits. I have not been able to get the app that serves to control the bed pressure (use your phone as an additional remote) to connect and work properly - but I haven't called customer support to troubleshoot yet. The ordering process was very straight forward. For the split king, they send you two twin XL mattresses and one controller and dual ported pump. They are less expensive as a pair than two single twin XLs which other manufactures sell for their split kings - at 2X the price of a single mattress. So you do get a break with iSense - a split king is not treated as 2 twins when they are 'bundled.' The web-based sales support team - on the chat - are knowledgeable and provide consistent and accurate information. I e-chatted with them extensively 3-4 times over several weeks of making this decision and always had a great result. The hard thing is that you can't see these mattresses or try them in a store - so it is a faith-based web purchase...relying on the return guarantee. At this point, we are very pleased and won't be sending them back! I was prepared to by a high-end sleep number bed which is substantially more expensive, but couldn't make the decision due to the high percentage of negative reviews. While considering the iSense mattress it was hard because there were NOT a lot of reviews (there are many more now). The iSense website has lots of good comparative content, videos, and a great chat feature to understand the differences in their product, benefits, comparisons to other brands etc - and helpful support people. Overall - 4 to 4.5 stars out of 5. So why not 5 out of 5? Communication after the purchase was suboptimal. They take several weeks to build/send the bed, and you begin to wonder if your order has been lost in the shuffle. I did receive a call/voicemail from iSense that they apologized for the delay of the beds and that they had some supply chain issues causing delay of parts - but that the bed was made and being prepped for shipping. That was a nice touch. The next day they sent an e-mail that said my bed was being shipped was the same day it was being delivered - so there was loss of continuity. The plain-label shippers had the beds on a pallet, and both boxes were visibly damaged (dented, scuffed, and cut in several places) such that I almost didn't accept delivery - fearing damage to the mattresses themselves. They also didn't have basic tools to cut the pallet wrap, so I had to provide them with scissors. Peering through the carton I could see the plastic liners were intact so I accepted delivery and have been pleased. The request for this review is the first and only communication I've had in almost 2 months since delivery - so I don't feel there was good follow-through. I'm sure these are rough edges the company will work out as it continues to grow. So in summary, the product is beautifully designed, engineered and packaged - and the bed is very comfortable. The pre-sales process was excellent, and the website with supporting videos, content and now reviews is getting better. The sales process was simple through the order. The communications process from order to delivery needs improvement. The delivery process needs improvement, and the post sale communications is essentially nonexistent. All that said, It is an excellent product. We recommend it.
Great sleep
So comfy. My husband and I can finally get the rest we want with essentially two mattresses in one. I wish they made a short queen for campers!
We bought two one regular and one adjustable. We are very happy with both.
This bed is definitely helping with me and my wife's back problems I'm beginning to think they were caused by my old mattress.
Fantastic. I sleep like a baby. The installers were very nice and helpful. They knew exactly what to do.
We had a sleep number type bed for the past 11 years - the iSense is much better for us. We’ve totally enjoyed the new mattress and pillows - interesting to see the chart of how we sleep ! I’d buy it again !
Why did I wait so long? Its heavenly. The best mattress we have ever had.
Only had it a few weeks but my husband and I are sleeping MUCH better. I actually had a hard time not wanting to stay in bed all day, lol
Fantastic bed as a whole, with customizable position and firmness of the mattress. I have a issued back unlike my spouse so frequent adjustment to get sleep from day to day happens, i no longer have to wake her with my discomfort making life in the morning much more enjoyable thanks to this setup and split mattress. The products purchased and quality of sleep has made the daily easier and less pain over all while sleeping, great support team as well when inquiring about the status of my order... Read More processing or time evaluation until the arrival. Thanks so much Isense!!!
Having a split king allows us both to have the mattress firmness they way we like it. So far it’s wonderful!
The customer service was spectacular ! The bed is better than I expected ! BEST mattress my wife and I have ever slept on. Thanks to all of you at isense.
Best bed I’ve ever had. Definitely worth the price
Excellent mattress and excellent support. The adjustability gave us peace of mind in purchasing a mattress online. If it is too hard or too soft, change the settings and you will get the perfect comfort level for yourself. The materials are high quality and well worth the price. The best sleep my wife and I have ever had on any mattress including some that we paid more than twice the cost of isense.
Here's my opinion. The mattress is good for some but not for all. After reading many a review we decided to give this mattress a go. When it arrived we set it up and were excited to try it out. My wife likes a firm mattress and I not so much. Unfortunately, the mattress is not as firm as my wife thought it would be, frankly I thought it would have a firmer feel after reading the reviews. For me it was OK not the greatest for this price tag. Also, the only chamber that fills with air to increase... Read More or decrease the firmness is in the middle of the mattress so not ideal. After giving it a go and trying it out for the 45 days my wife and I decided to return it. For those that love a soft (sort of soft/medium firm) mattress this is probably a good choice. For those needing something with more support probably not the mattress to go with.
After a few weeks of sleeping on this mattress my hip and back pain were gone. Then I had to travel for work and sleep in hotel beds. Wow! I couldn’t wait to get back to the iSense!
Love it
Wasn’t sure what this bed would be like without trying it out first before buying it online, but it is a pretty good bed. My husband no longer has back pain snd he feels like it is mostly due to our iSense bed. I wish the king came with two remotes. Also I feel a lot of movement when my husband turns over which I thought iSense proudly stated online couldn’t /wouldn't happen.
We spent quite a bit of time researching this mattress compared to the competitors. The design and engineering impressed us, and the price was quite a bit less than other heavily advertised brands. Assembly was easy. I prefer my side twice as firm as my wife does, and we both get a good night's sleep. I would absolutely recommend this mattress.
I was expecting a plush feel.. I did not feel that.
We just recently got it set up and are using. Seems good but we need more time to really tell. I keep telling my husband it seems like I am slopping towards the center. We are working on it
Amazing Bed. You set the comfort level. Delivers fast and easy to set up. Way better than Sleep Number.
We have had our mattress for one week and so far so good. It is soft for my side the firmer for my husbands side. I feel like I have been sleeping better with our new mattress.
Both my wife and I are very happy with the new mattress!
So far, so good. We have had it for 7 days, so it's too early to tell. But I will say I like it more than our old memory foam mattress, it was too soft. As the night progressed, you would find yourself in a hole.
After one week, I must say we are very happy with the mattress. For me I am on a setting 45 millibars and back pain free in the mornings; the reason we purchased to begin with. The reason for the 4 stars is that we have an issue with connecting to the pump with our phones via Bluetooth. If there is an FAQ for this issue, it would help. I will likely call up the hotline next week. Would be happy to write another review at the 45 day mark.
We have only slept on it for 4 nights. So far we are learning our numbers. It did take about a month to get the bed, the sleep is about the same as our old Casper bed, but we are not waking up sore! That in itself is a huge plus. We are using the smart pillows to help us figure out what the best number is. The smart pillows are severely lacking in, how to use APP! I had to surf the internet, since all it said was us the Isense app, not true. You need o DL the sleepace app for the pillows! So, I... Read More will give the bed 4 stars, since we are waking up pain free, and still new at trying to find our number. The smart pillows are a nice touch, but lacking in what app to use, in the two page manual that came with it.
I was super skeptical of spending this much money on a bed, but it is worth it and more. We got the split king size with the base that goes up and down and we love it. So unbelievably comfortable. We highly recommend. You can't wait to go to bed and you don't want to get out of bed in the morning. Our previous made us jump out of bed because of the discomfort.
It took several days to get accustomed to this new Flex-King mattress after sleeping on a Serta queen pillowtop for years, but we can say now that we love the i-Sense Revive
We have only been sleeping on our mattress for 1 week, but so far it is great. We are trying to find the best adjustments for ourselves. Unpacking and setting up ourselves was not a problem at all. I will try to update our review after we have found the perfect numbers!
Having many sleep issues as a disabled vet, I was hesitant at purchasing a new mattress even tho I really did need a new one. My neighbor bought a Isense and after seeing the support and quality I decided to give it a try. I am actually sleeping about twice as long without waking and am naturally more rested. The mattress is firm for the back yet soft to the body and I can't think of anything I would change.
So far we like it Just not as cool as I hoped
The bed takes some getting used to. Unfortunately, the people who delivered it had never seen it before so they were no help in learning how to use it, beyond the very basics. Sleeping has been comfortable, but I do not feel like we have optimized it yet for us. Today we bought new sheets to accommodate the movable head and foot, because the ones we had originally were not good enough. Just takes some time, I think, to get the maximum benefit out of the bed, and it has only been 4 nights thus... Read More far.
great bed
Customer service was great from order to door in about a week !! The bed is great also so far set up was easy and have been getting good sleep!! Still try to figure out the best number!! Love the bed so far thank you iSense
This is the best bed ever! I have had quality grade mattress before including Sleep Number and this is miles ahead of the pack. I truly wake up totally refreshed and energetic the next morning and always have a perfect night's sleep
It is an amazing bed both in construction and comfort
We have really enjoyed our split king iSense so far. It was very easy to set up, and we were both able to find settings that work for us. Having the option to change the firmness individually is a dream come true.
About a month in and very happy. Wife likes it softer, I like it more firm. Done. If comparing to Sleep Number, def nice that the middle feels like a normal bed with no difference regardless each persons preferences.
We have only been sleeping on our mattress for 5 days, but so far so good. It appears to be effective to have the ability to control the firmness on each side of the bed 🛌 independently which is the main reason for purchasing the bed. I will be happy to provide another review once we have some more time on the mattress. But for now, and for our first impression, all is well.
Excellent feel from the very 1st night! My wife and I love it! We don't wake up sore and hurting. We highly recommend this to everyone!
I am loving it so far. I found my setting at 35 and it is so easy to adjust. I have had some of the best sleeps in years since getting this bed.
I’ve only been able to sleep on it one night but slept better than I have in weeks.
We have had our split California king bed for a week now and love it! It’s so comfortable and we aren’t waking up with back pain. According to my sleep app, I have gotten some of the best rated sleep quality I have gotten in a long time!
I like the adjustability of this mattress and the ease of assembly. We mostly use the iOS app to change the pressure if ever needed. This bed is also compatible with our existing “lift” system that raises the head of the bed for reading or watching tv.
easy shipping, easy set up , comfortable bed with many adjustments
we love it so far!!
We love the isense pillows. still getting used to the bed. seems a little too firm.
I love it, 3 nights in and I feel like I'm sleeping on a cloud
wife and I both love our new bed far out performed our now older sleep number bed
This is an awesome company. Great communication, customer service, and products.
We wanted a new mattress as neither my wife nor I were sleeping well on our Purple mattress. The purple mattress had been fine for the first few years but then the aches/pains came back. After looking around and considering a variety of different mattresses we decided to try the iSense Hybrid Premiere. While the price was in the upper end of what we wanted to spend we felt the 180 night money back was worth the chance. I should mention that we also decided that an adjustable base would be... Read More beneficial. However, we did not get the base from iSense, we purchased one from Sams Club for $500 and it has been great. Notably, the Sams Club base works with the iSense App (they must use the same bluetooth controller)! We have both been sleeping very well on the mattress. It is nice to be able to adjust the firmness. The one thing we've noticed is that with the inner springs there is more motion when your significant other moves compared to a typical memory foam mattress. One thing I wish these new mattress manufactures would start doing in putting the built-in handles to ease when you need to move them as they are very heavy and difficult to grip.
The wife and I prefer the softest setting. Pros: Great support and comfortable with easy adjustability. Free shipping and no taxes cant beat that. cons: shipping time was a little pain in the but took about two weeks to get. Wish they came with two remotes so both sidrs could control without having to use there phones. All and all very happy with my investment. much cheaper than other brands like this one. Yes I would recommend this bed to anyone.
We love our new med! Best sleep we've had in years.
This is, by far, the best mattress I've ever had. The basic challenge with buying any mattress is whether the firmness is right for you, and that's tough to determine with a short test in the store. As a side sleeper, I was bothered by pressure points. This top quality mattress is adjustable from plush to firm, and I found pretty quickly that the plushest setting was the best for me. My sleep quality has improved significantly, with a big increase in deep sleep, as measured by an app I use for... Read More sleep monitoring. Unlike its well-known competition, this is not an "air mattress". I highly recommend the Hybrid Premier for everybody.
We are still holding our review. We are having to spend time getting used to the bed and adjustments. Not sleeping well yet! Sincerely, Neil Helton
We have the split head king. It does not have the option to keep the feet sync'd and move the head separately but other than that it's nice and works well.
After years of searching and having bought 13 different mattresses ISENSE is the saving grace of our journey! We have struggled for years trying to find a mattress that really helps with back pain! Sleep Number doesnt hold a candle to I Sense!!! Everything is better about the I SENSE Mattress, the aesthetics, the feel, the support and the structure of the actual mattress is just outstanding!!!! Listen to the Australian Guy he knows what he is talking about!!! Thank You so much for helping us!!!
Great adjustable product that is revolutionary. Has been a great sleeping experience so far.
The first night I slept well, second night l adjusted a little firmer, that was slightly too much. Third night adjusted slightly down and haven't touched it since. I was having low back and hip pain in my old Tempur-Pedic $4000 . I haven't had pain since sleeping on this bed. The Temper pedic lasted 12 years. If this bed lasts that long winner winner chicken dinner.
I love the bed so far. I’ve slept on it for 5 nights. I am concerned that it might retain heat in the summer. It was super easy to set up.
My wife and I have really different needs in terms of bed firmness, so we were intrigued to try the isense mattresses. In just two nights, we were both able to adjust our respective sides to achieve the most comfortable sleep we have had in years! I will also add that there was virtually no off-gassing for the mattress! I am so happy with our purchase!
Over all the bed is great a little pricey for a matress but if you get what you pay for i will see
My husband & I both love our new mattress from isense. We haven't slept so good in years.
We have only had the split king model for a week, but so far we both really like it. My husband is a stomach sleeper, so he needs a firm mattress. I prefer soft for my neck and shoulder issues (side sleeper). We are both quite satisfied and I am loving all the room as we upsized from a queen.
I ordered the revived hybrid premiere bed approximately three weeks ago. After sleeping on a purple mattress for years, the hybrid premiere by isense was like being born again. I am mainly a back sleeper, but occasionally roll to my side. My shoulders often ache, however with the firmness adjustability feature in the isense mattress, I was able to eliminate virtually all shoulder pain when side sleeping. My wife loves it as well because she likes her mattress soft as can be, but my heavier... Read More frame needs more support. I definitely recommend isense to anybody looking for a high-quality, adjustable mattress at an affordable price. PS, their customer service is amazing.
So far, so good - easy to set up - seems comfortable enough after having it for a week - now I need to order the base - would definitely purchase again
The matress is awesome. Perfect because each side is adjustable. The smart pillows, however, we're harder to figure out. In the instructions, it says to install the isense app to monitor your sleep. However, I couldn't sync to the pillows, only the mattress. Then, after some digging around the website, I found that the app for the pillows is sleepace. Which is fine, but was kind of disappointed that it wasn't all streamlined in one app.
More plush than sleep# but has less resolution on firmness vs sleep #. Overall a great mattress if in the market for a new mattress. We already have a great pillow top so didn’t feel the benefits were enough to change. Due to 45 day mandatory holding time vs paying 25% early restocking we gave it only 3 stars vs 4. Free pillows are very comfortable and conforming but prefer goose down.
This bed is very comfortable and very easy to operate...just found out I can also plug in my phone or tablet...I am getting new linens now because I did have a king....at this point it is a keeper!....and thank you so much for having such great customer service......they were suppose to take away the old bedding but could not because of the dear virus...but the great customer service did not give up on finding someone...but now we do not have to worry about that because it has been picked... Read More up...The delivery guys were very professional and polite... Thank you everyone.. Audrey
We love our bed, and getting the perfect night's sleep has never been easier thanks to iSense. I confess I had doubts at first that a bed could make this much difference - but I'm a believer now! The bed is built very well and has so many ways to find your ideal comfort zone, whether you are sleeping, lounging, watching TV, or just needing to relax and unwind with the massager - it’s all terrific! Some of our favorite things about the iSense bed system are the mobile app and saving our... Read More favorite settings like bed positions, softness, etc. And you can adjust each side of the bed independently or together! From purchase to delivery to support afterward, we are super happy to be a part of the iSense community!
I just reveived my bed yesterday, put it together, slept like a baby last night. My wife had severe stomach surgery last year and has not been able to lay on a regular bed because of her stomach and last night she slept almost the entire night, of which means that I was able to sleep. We had a Sleep Number bed for 30 days and returned it. Thank you isense for making a remarkable bed.
We love our new bed! Finally my husband and I can both get a good night's sleep without one of us waking up sore and tired! My husband is a 300ish/5'10" guy, he's a big guy. In a queen size bed I felt like one of us was always either getting kicked or elbowed, or ending up on the edge of the bed. Not anymore in our new king size! And me being 5'4" and 170lbs, we definitely don't enjoy the same level of mattress firmness. His firm side hurts me, and my soft side isn't comfortable for him. Now we... Read More feel like the Mama & Papa Bear from Goldilocks and the three bears! Our beds are just right!!!
Not sure the best way to describe the mattress other than, I don't feel like I've been beaten up when I wake up in the morning anymore like I did with my old mattress so I am very happy with it! Being able to adjust the zones is a huge plus for her and I and the app is very user friendly. Pump is quiet and once calibrated, air adjustments are very quick.
I am in complete love!!!! I stumbled upon the iSense bed while researching a different adjustable foam covered air mattress bed, in which I ordered, but delivery was rescheduled an hour into my delivery timeframe smh... leaving my husband and I with no bed, since we’d given ours away 2 hours before the scheduled delivery. Anyway, I went through the iSense website and was HIGHLY impressed with the technology and innovation. I was also impressed with the creators videos, Paul came across... Read More extremely knowledgeable and sincere in his desire to help people have wonderfully customizable nights of sleep for the long haul... which is what we needed. I did some research on Google and YouTube, I found no negative reviews, so I called the company to see if they could help us in getting their Revive bed to us, before the new delivery date from the “air number” guys. Lucky me, one of their specialists, Vanessa, answed my call, and she took complete care of us, from answering my all questions, explaining everything, AND she got our new bed to us in 3 business days!! She’s absolutely thorough and fabulous!! It took a month after I ordeed the air number bed, to even get a delivery date. I’m SO grateful to this company AND Vanessa... when the bed arrived, and I laid on it, I was in SHOCK from how plush this bed feels. Its very dreamy and cloud like. I emailed her and let her know I was almost in tears from happiness due to how wonderful this bed makes my body feel. You can just tell how important this is to them. This bed is NOT an air bed, I seriously dodged a disaster on that. I canceled my order with the other company... they’d pushed me out another 2 weeks. My husband can have his side the way he wants, I can have mine ultra plush for me, with no pain to my pressure points (hips). The adjustable base we got from iSrnse is the ultimate compliment to the Revive. We can sit up in bed in comfort and watch movies, get a massage, and fall asleep in bliss lol... best bed and customer service I have EVER experienced!! I could go on and on lol. Thanks so much to Paul, Vanessa, and their team!! If you’ve found iSense... just consider yourself lucky!!! :) #BeAmazed
Hello, I recently purchased an iSense mattress that was just delivered today and wanted to send in feedback on my experience working with Vanessa throughout the process. She was absolutely amazing throughout the entire process and in my opinion, going above and beyond what customer service today seems to have turned into. Vanessa was always very responsive in email and phone calls, and knowledgeable on the product and processes. It's an expensive purchase, and after going back and forth... Read More with questions and clarifications many times with her, I felt confident moving forward with the purchase. She was very personable and professional, and made me feel comfortable asking her any questions without feeling silly (like if a regular queen sheet would fit the mattress). We also had an issue with our order getting lost and damaged with the white glove delivery. Vanessa was on top of the issue and provided daily updates (often times more if other information was available throughout the day) on the new mattress as well as staying on top of the company setting up the mattress to ensure we didn't experience additional delays. Unfortunately, it seems with most companies that customer service is really lacking, especially once a purchase is made. With iSense, and Vanessa in particular, this experience was quite the opposite. I wish all customer service interactions were as pleasant as working with Vanessa. She is truly outstanding! Thank you, Ashley Anich
We looked at other name brand, more expensive mattresses but they just seemed to be little to expensive for our budget and common sense. I had seen the isense online and began doing a little comparison shopping. Found some great reviews and wanted to know more. I called customer service and that was all I needed, they did an amazing job of selling me and with the awesome free trial how could I say no. We bought one and it has been the best decision we have made. Awesome company and awesome bed.... Read More Thank you for helping me make the best decision for us.
Only slept on the bed for one week, but so far I am impressed. Very comfortable!
Both me and my wife absolutely love this bed. After trying four other high quality beds we are finally content and can enjoy a good nights sleep. Just the right amount of adjustability. Customer service throughout the process was phenomenal, they will always make things right no matter what!
The best night’s sleep my husband and I have had in Years!
I have only had it for a week and a half and it’s just as good if not better than my old bed that I loved which was a Stearns and Foster extra firm mattress. The mattress is nice and firm but still has a little spring to it. It does not get hot Both me and my wife said that this is 1000% better than the King Koil beds we returned, then the Tempur-pedic hybrid extra firm and that one didn’t even last a week. I did a whole bunch of research and at first I picked the DynastyMattress luxury... Read More firm because sales man told me it was basically the same as the extra firm and I can order extra firm top layer but surprise surprise it’s still didn’t work so I was going to send it back but the shipping was almost as much as the cost of the entire bed so I put it on sale on eBay and ate $200 on that Bed. Then I ordered a personal comfort but six weeks after buying it I still hadn’t received the mattress so I called them and they said oh we’re going to send it out in the next three days by UPS ground so you should have it in the next 2 to 3 weeks and I had them refund my money and I bought the iSense! Both me and my wife love this bed! The only bad thing I have to say about it is the remote control sucks definitely download the app and use your phone it work so much better. The ISense sensor Is such BS I wish I could return them for some money because they do not work and they are uncomfortable they move around nonstop they lasted for like three days where me and my wife tried very hard do use them but in the end we took them off.
Still trying to get to correct settings
This thing has been amazing. This is the first time since I can remember that I don’t wake up with unspeakable back pain and it’s super convenient to be able to set my side separate from my spouse. I would recommend this to anyone that wants an adjustable bed, but doesn’t want to have to pay the outrageous prices that Sleep Number and others gauge for.
The purchase and delivery leaves something to be desired but the mattress is comfortable.
We are extrmely happy with our new Revive Bed from I Sense
Great comfort individualize for each. We each found our comfort level within 10 minutes. I was able to change my setting after two nights. Now it’s perfect
We love this mattress, so comfortable!
Great product and and value
NEVER KNEW WHAT I WAS MISSING! If I'm going to spend one-third of my life somewhere, it better be a quality experience. Since discovering isense I've learned the importance of balance between support & comfort, and I've never slept sounder. I can micro-adjust my firmness preference, as can my wife on her side, without that dreaded centerline trough one finds in other beds which I used to consider "similar". Best mattress I've ever had...thank you isense!
Its awesome that my wife can have her comfort setting on her side (soft) and I can have mine on my side (firm). Its the best sleep Ive had in a long time. It makes thinking about a regular mattress impossible!
Sleeping better than ever, and my hips dont hurt anymore! The problem with buying a bed is that you never know how it will really feel, but with the adjustable isense mattress its not a problem, you just change the setting.
Good product, just seems like a cheap copy of sleep number bed. Was expecting more for the price. It took forever to get. I would say it is comfortable, I would recommend especially since they offer affirm payment plan.
Simply put, the best night's sleep I've ever had!!!
Good
Love it. Had some problems with air leakage but tech support suggested how to correct problem.
Absolutely in LOVE with our new mattress! We haven't slept this good in years! Thank you so much Isense!
Took a little long to ship,bit the bed itself is everything it says. Even at it's plushest it is still supportive There is no pressure points that hurt in the morning. It stays pretty cool.The adjusting is easy,and me and my wife both woke without pain for the first time in years. It was a bit of risk because we weren't sure how real the reviews were,but if you are miserable on your regular spring mattress,you need this in your life.Even better than sleep number because you don't lose support... Read More even on lower settings.
I got the mattress a few weeks ago, but with covid 19 just now got help to put it up. Fast delivery, set up was easy. Since This is night 1 of using it, & of downloading the app for the pillows/mattress, I will have to update this later with a review on them.
So far it’s been great! Very happy with our purchase! My lower back pain has decreased substantially!
Awesome
So far, the mattress seems ok. But too early to tell if long term it will be comfortable.
I was searching for an adjustable firmness mattress cheaper than the other company known for these type of mattresses. I stumbled on iSense and I have to say I was impressed with the presentation of their site, products, technology, and overall presence of this company. The comparison chart was the deciding factor for me. Two FREE smart pillows (which we love), $800 off the mattress, 180 day trial, FREE shipping, FREE returns, NO TAXES! I thought it was too good to be true so I did a little... Read More research on the company and their social media. I was a little concerned to see their presence on social media is lacking popularity however they seem to be keeping up to date and posting regularly so I'm not sure why this mattress isn't more well known. But, once we got ours, I can say we absolutely love the mattress and pillows! It instantly solved our back pain. We had a cheap mattress before that we could only stand for 12 months. This is perfect for us because we didn't know exactly how soft or firm we needed it to be so to be able to adjust each side is amazing! The app to adjust the bed works great. The smart pillows are amazing. They slide in and out of cases so easily, they're adjustable and it tracks all kinds of fun stats for your sleep. I actually used to dread going to sleep knowing I'd be waking up with back pain but now I can't wait to go to bed in this! I wake up so refreshed and energized. I am so happy with this purchase! I wish this company all the best and hope this mattress becomes the #1 seller out there because it honestly should be for the price and quality.
The Mattress is great, it's more springy then plush which is what we were looking for. I would consider it a medium/firm density which is way more welcoming then the plush mattress we just got rid of. Regarding improvements, It would be nice to be able to adjust 3 zones on each side instead of just increasing the middle area firmness. I find myself wanting to sink the middle in more instead of raising it up. Perhaps adjusting the top and bottom density would accomplish that, or making the... Read More middle out of a softer foam so there would be a greater range of adjust-ability.
love it
Wow! This is by far the best mattress I've ever had, and better than the last mattress which I paid twice as much for. The Refresh mattress works great because I love my mattress firm, and my girlfriend likes it plush, and it's so easy to adjust to our individual needs. I would highly recommend this mattress for any couple who have different mattress preferences!
The isense mattress has made a big difference in how well we sleep!
Our new bed is great!
I'm finally getting solid sleep with no discomfort!
These people had a 65% off deal on a queen set and held that price for us until payday. They honored that price and it was the best price with nicest set we found in springfield. Our bed is super comfy! They had it delivered by a third party company who also was extremely efficient and will definitely recommend to anyone looking for a bed! Thanks again!
Our bed is super comfy! Will definitely recommend to anyone looking for a new bed!
Best bed I've owned.
My isense mattress is exceptional; Im very pleased because my aches and pains are gone. Way better than it was before.
So lets face it i paid $$$ for a premium matress. I expected premium comfort and experience but unfotunatelytge cheap mattress i ordered for the spare bedroom is better. So i get everything ordered great. Everything shows up but tge bottom box was damaged by the forklift/shipper. I call them and set stuff up anyway. They will send a replacement (basically damage is cosmetic). While setting up the bed frames wont sync (all kings come with a split base regardless if tgebed is so ifyoudknt have a split matress the must sync). I call again byt they cant figure it out and say they put a ticket in with the manufacturer and ill get a call. No call comes i call back. They never put in a ticket. I also ask about the replacement frame and they did nothing with that either. They set it up this time. New frame arrives. Shipper says they need to set it up. Iwasnt told they would be setting it up and dont have the room cleaned up. Anyway the shippers spend like 2 hours trying to get it setup but cant get it to sync. I call they say theyll call back that day and its been a week now with no response. Also its supposed to connect to an app on our phones but thats getting an error as well. According to them it a kniwn bug affecting all android phones since their last release and they keep saying it shoukd be fixed in a few days. Its been nearly a month. So i paid thousands but so far received a better experience from a different matress company (spare bedroom) and paid WAY less.
Love the mattress. Very comfortable. But, the sensor constantly disconnects or won't sync and the app is pretty useless. Customer service was great at first but is now non-existent.
We have had our mattress for about three weeks now and we really love it. It is very comfortable for both of us (50 for my wife, 90 for me). Why only 2 stars? Customer service has been horrible. First we paid for the "white glove" delivery and setup. The first thing the delivery person said was "this is our first iSense delivery. I hope it is easy to put together." This did not instill a lot of confidence from the beginning. He also spent 10 minutes telling me how it was a mistake to get the iSense, instead of a Purple mattress. I was working from home and had several meetings while they were doing the install so I was not in the room. The installers decided to leave one of the levels of the legs off (because he did not want it to be too high) and the bed sits lower than our previous one. It is okay but it is an adjustment for our old bones. When they were complete, they offered no instruction other than here are your remotes. They had to leave because they were already an hour behind on their deliveries. Unfortunately, the adjustable bedframe does not operate properly (the legs do not adjust and they are supposed to). In addition, we discovered a bunch of parts just laying on the floor and had no clue if these were extra parts, or parts they failed to install to make the frame work properly. Finally, they had one of the power boxes and cable coming out the side of the bed (where one would step when getting into or out of the bed), rather then coming out under the head of the bed. It was just a lazy install altogether. I reached out to iSense via email that same day. I received a response on Monday and they were apologetic about the delivery team and explained the parts were not needed for the particular frame we had purchased. They did indicate they would contact the frame manufacturer to send someone out to troubleshoot the problem with the foot of the frame. They asked we to email a picture of the serial number from the frame remotes, which I did within an hour of their email. That was more than two weeks ago and I have received no response to several emails. I have also sent a message through the website, again, with zero response. Very disappointed that they appear to have ghosted us. I guess they hope we will just give up and forget we have a frame that does not function properly. I have given them five days to make things right or they will be getting the bed and frame back.
I had no idea what I was missing. I've never slept more deeply than on this bed. I look forward to it every night, and my husband and I wake up with NO aches or pains.
We purchased the iSense Hybrid Premier in a King. My husband loves a very soft mattress and I prefer medium. This is the best and most deep sleep I've ever gotten. It's hard to describe the difference in quality from this mattress to our other mattresses (Helix & Restonic), but the feel is just amazing, especially when you wake up in the morning. I no longer have aches and pains.
*All metrics regarding customer sentiment are based on aggregated public review content, including reviews that have been submitted to this site and elsewhere that have been evaluated by our data science team. While we strive to provide useful metrics for the benefit of shoppers, we cannot certify their accuracy at any given time due to potentially incomplete and inaccurate data sources.
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