Ethan Allen vs. Kingsdown

Ethan Allen's Owner Satisfaction

Ethan Allen's Supportiveness

Ethan Allen's Durability

Kingsdown's Owner Satisfaction

Kingsdown's Supportiveness

Kingsdown's Durability

Browse Ethan Allen Customer Reviews

Like many people, a back ache prompted me to buy a new mattress

Like many people, a back ache prompted me to buy a new mattress. After much research, I selected a bed offered by Ethan Allen and was willing to drive a long distance to purchase it. When the bed arrived at the local warehouse, I was told there would be approximately 7-10 days for delivery to my home. My back ache and sleep were worsening so I called the store and asked if there was any way to expedite the delivery; I didn't expect this special service but tried anyway. To my surprise, the store manager cut some red tape and had my bed delivered in two days. The bed is great, sleep is great, back ache gone. Thank you, Ethan Allen.

I ordered a mattress and box spring

On 4/29/06, I ordered a mattress and box spring from Ethan Allen for $2,500. It was to last a lifetime. On 9/15/08, Ethan Allen replaced the set with the same item. Here it is, 1/2012, and the mattress sags so badly, I am forced to replace it again. What is my recourse with Ethan Allen for a partial rebate?

My husband and I purchased an Ethan Allen Bella Queen Mattress

My husband and I purchased an Ethan Allen Bella Queen Mattress Set about one year ago. The disappointment is almost unbelievable! It is as though this is NOT the same bed we tested in the store. My husband, in particular, wanted this style of bed - not too much padding, but still enough padding to be comfortable. I actually wanted a big pillow top. However, I did try the bed in the store and thought it was comfortable. Once it was delivered, WOW! We were BOTH disappointed immensely. The mattress is the comfort and quality of a mattress set priced at $500 to $600. We have a very old Ethan Allen mattress (20+ years) and it never caved in, but had very little padding as they were made then. We have rooms of furniture bought from them at that same time, and recently bought a 2nd bedroom set and are happy with the furniture that we bought then and now.

Worst Mattresses Ever

Worst Mattresses Ever! My wife and I used to love Ethan Allen. They had awesome designs that we loved. We decided to fully furnish our new house from them. Overall, we were happy with the result except for some issues that varied between annoying (minor) to outright unacceptable (major).

Minor issues: 1) The surface of the corner tables in the main living room were damaged because of the lamps that we put on them. The lamps were from Ethan Allen as well and they were equipped with some form of pads at the bottom to avoid scratching the surface. That pad actually stuck to the surface and when lifting up the lamp, the paint was pulled out from the surface! Needless to say, it was an expensive piece. It happened to both corner tables. 2) The main dresser and bedside small ones we bought for the master bedroom looked great. Except that after a while, the drawers won't open and close properly. When we contacted EA, they told us it must be because of the weather conditions of where we live (hot and humid, although the A/C is running all the time).

Major issue: The memory foam mattresses we bought (qty. 2) were the worst mattresses we ever slept on in our lives. And it wasn't only us; any guest who slept over in the guest room gave the same feedback. They are just horrible. They cause back pain and neck pain. They bulge and form valleys and mountains! Upon calling them, they advised us to give them some time to get used to them! We tried. We never got used to them - $4,000 down the drain. Do not buy mattresses from Ethan Allen.

Don't buy your mattresses from them

Don't buy your mattresses from them, they do not honor their warranty!!!

Ethan Allen's furniture designs

Ethan Allen's furniture designs are beautiful and of great quality. However, I am really disappointed in your service and will not return to furnish the rest of our home with your designs. Having spent a rather significant amount of money on furniture for our daughter's room, this past May, I am surprised that we are still waiting for her bed to arrive this October. The initial delivery was set for June. I took the day off of work to wait for the delivery at the set appointment time. An hour prior to delivery my husband was contacted that the bed arriving was damaged and a new one would need to be made but the rest of the furniture would be delivered. Since we had a delivery appointment for June and a delivery set, we made room for the new furniture. The new dresser, end tables and mirror were dropped off and our daughter's mattress was now on the floor. What was a one night situation, has now been 4 months. Today, you finally arrived to install her bed. My husband took the day off of work to meet the delivery. Too bad your team didn't bring the screws needed to install the headboard or the frame...REALLY? To even add more insult- your team said it was at the warehouse and would probably NOT make it back again today. We have taken two days off of work, had our daughter without a bed for 4 months and making it happen today was not even considered. So sorry Ethan Allen, we were inconveniencing you.

We have been buyers

We have been buyers of Ethan for a long time. Our entire apartment in NYC was furtnished by Ethan Allan. Our home in PA is mostly Ethan Allen as well. our last experience with KOP store was to buy a mattress for our Ethan Allen bed. The mattress turned out to be not of good quality. There are visible depressions on the mattress where we sleep. We called the store and their "technician" came by and opined that the depressions are not deep enough for the mattress to be covered under warranty. I will not buy anything from Ethan Allen any more, their warranty is worthless.

In November

In November, I was on the hunt for a good quality, nice looking, durable & comfortable sofa bed that could withstand the wrath of two young kids and a heavy husband when the wife snored too load. I went to many, many furniture stores throughout the bay area, including an initial visit here w/ Leda Lindsay. With all the research and browsing I did, I still ended up returning to Ethan Allen. I based it on the quality of what i was getting, along w/ the price (it was the last day of their sales event). I purchased the Bennett Queen Sleeper and air mattress w/ the Maxwell Nutmeg fabric. The quality of the sofa frame, mattress frame and fabric were evident. And Leda was very patient and answered many questions during both visits, even made herself available in-between other customers. I've had the sofa 6 months now. I'm very pleased w/ it and the performance of the fabric thus far. I would definitely recommend this sleeper sofa and fabric combination for anyone looking for a quality sofa bed w/ kids. Leda was a great help w/ my purchase decision.

We went in to check out mattresses

We went in to check out mattresses. The entrance is pretty formal so I checked in with reception. She to me to feel free to look around and that the sales lady would be right with us. It's set up like a bunch of rooms. You walk from one complete room to another. The sales lady showed me several mattresses and they had a lot of literature on each one. She seemed as though she wasn't very knowledgable about the beds but was more than willing to get the answers that she was unsure of. Unthinking he was just new. The produces are nice but it takes a month to get a new mattress.

Like many people

Like many people, a back ache prompted me to buy a new mattress. After much research, I selected a bed offered by Ethan Allen and was willing to drive a long distance to purchase it. When the bed arrived at the local warehouse, I was told there would be approximately 7-10 days for delivery to my home. My back ache and sleep were worsening so I called the store and asked if there was any way to expedite the delivery; I didn't expect this special service but tried anyway. To my surprise, the store manager cut some red tape and had my bed delivered in two days. The bed is great, sleep is great, back ache gone. Thank you, Ethan Allen.

Horrible

Horrible !! I'm Sorry for anyone who falls victim to these scammers . They sell used furniture as new . They tell you furniture Is new , But they sell you model of the show room floor . They sell used mattress . As new . If anyone has purchased a mattress from them and it is off white kind of yellow with a Malibu logo on it your mattress is used . Also the furniture they sell if partly defective or they by furniture from other manufactures show room floors that are used as sell as new the last thing I will say is this I witnessed them with my own eyes sell a couch and a mattress that somebody dropped off next to the store trash can to a customer that came in saying that they were in need of a couch and a mattress and then they had very little money and this is what they sold them. I refuse to deliver the couch and Mattress so how was fired two days later

Fantastic furniture

Fantastic furniture store with high end products at a very reasonable price. The thing I like about Ethan Furniture is that it's not a huge chain like "Living Spaces" so you'll get much more personalized service. Employees are very helpful and can answer any questions you have on their furniture. Great assortment of couches, tables, bed frames and much more. I ordered a couch set, dining room table, bed frame and mattress from them. They took care of the delivery and the delivery guys were very professional and put together the furniture pieces perfectly. I love the couch and take naps regularly on it! If you're looking for a quality furniture, exceptional service and a "one-stop-shop" experience, look no further than Ethan Furniture!

My wife and I spent thousands

My wife and I spent thousands of $$$ on our son's entire Ethan Allen bedroom set (Bed Frame, Headboard, Mattress, Night Table, Book Shelf Cabinet, Closet, and Desk w/ Shelves) from this location. Admittedly, that was several years ago but, considering the reason we bought it in the first place (name recognition) and what we actually got (poor quality), and the fact that I am continually reminded of the bad deal we got every time I look at it, try to fix the hardware (again and again), or see how easily the wood stains by anything put on it (it's painted white), I had to finally share my tale w/ the rest of those who spent a lot for subpar furniture. We certainly were misled by the brand name and gave up going back to the saleroom in trying to address our issues w/ the furniture.

Horrible

These are the worst mattresses I have ever purchased! To the tune of almost $4000! As a previous reviewer states, what is in the store is not what shows up to your house. The mattresses I received are queen but don't fill out the bedframes and are not as high as shown in the store. What I received looks like a $500 set from a discounter! After 8 months the mattress was indented an inch deep as verified by a "quality control" inspector from Ethan Allen. I was told by EA customer service that was far off from the 1 1/4" indent that was needed to replace the mattress! Are you kidding me?? Great customer service Ethan Allen! I have spent $40,000 there and will never step foot in EA again. I am out $4000 for junk and have to replace my mattress.

High Priced Mattress, Poor Quality

We purchased an EA hybrid 5 years ago and have been disappointed with 5his mattress for that last 4 years. Mattress was very comfortable for about a year and since then it has gradually lost support. Right now we are sleeping in two sink holes tha5 get deeper every day. The center of the mattress has a huge hump that I need to climb over to get to the other side of the bed, and the mattress looks like there is a mountain running down the center when the bed is made. This mattress is expensive, but is not durable. I didn’t waste my time trying to file a warranty complaint due to experiences I’ve had with poor customer service on another purchase.

Avoid Mattress Purchase

I sought out the Ethan Allen store in my neighbourhood for a mattress by Kingsdown, which they claim make their mattresses, and I chose a medium firm costly mattress. The experience of lying on it in the store was dramatically different than what I have been experiencing at home. While it is very firm, it places pressure on my hips, buttocks, shoulders, not giving to the contours of the body. Most important, Ethan Allen's policy for mattresses is that there is no option for trial or exchange or refund. This has been an unsettling experience.

EA S Plat PL King Mattress and Luna King Foundation Set

12/1/2022 - We purchased an Ethan Allen king mattress and foundation set because we thought it would be "QUALITY" like their furniture. W R O N G. I have never woken up with a backache like I do with this mattress. 1/2 of the time I sleep on a couch which is solid and firm and get a good nights sleep. We paid more for this mattress and foundation than any other mattress and it is the WORST ONE EVER!! After only 4 months or so - we had the Ethan Allen mattress expert come out and measure to see if it was defective. It was just shy of the mark to be returned and replaced. We have always had good luck with another brand but thought we were buying the BEST that there is!! WRONG. They are in the "expert" furniture making business - they surely are not in the category of expert in the mattress business -- that is if they even make their own mattresses. Bottom line - would we ever buy a mattress from Ethan Allen again....NO!!

terrible mattress

I bought this mattress in March to replace a 10 year old Kluft mattress. I read Consumer Reports reviews and it specifically spoke to my needs. However, as soon as we received the mattress I knew something was terrible wrong. The mattress sagged and had lumps. I now have neck aches and shoulder pain because of this mattress. I've had their quality control folks come out twice to evaluate. They measure and groan, but then I get a response from EA that nothing is wrong! Long story short, I'm taking this to next steps. My advice is to stay away from any EA mattress. The quality is terrible!!

Mattress sinks over short period of time

I would not recommend the mattress I purchased at Ethan Allen as it does not provide consistent support within a short time of the requisite life span of a mattress, especially at the price point. Particularly true in the middle of the mattress. As well, the store does not honor the warranty. Bought in Canada.

Doesn't Last

I bought the EA Signature Platinum because I have a bulging disc in my back with sever pain. The mattress was initially great, but after about a year, it's like sleeping in a trough. It now hurts my back just to lay in the bed. I'm extremely disappointed with this expensive purchase. I'm a small-framed woman. I was mislead by the reviews saying that only larger, heavier sleepers reported problems. This mattress does not support even a light-weight sleeper after 12-18 months.

Browse Kingsdown Customer Reviews

I got my Kingsdown mattress about 6 months ago...

I got my Kingsdown mattress about 6 months ago. It is without a doubt the best bed I have ever had in my life. I went out to find the feel that you get in the Ritz Carlton and the Four Seasons. You know, really supportive but PLUSH-PLUSH-PLUSH. I use my mattress on a powerbase that I had already, and it is so wonderful that I don't want to ever get out of bed. I feel perfectly supported, but there is no pressure anywhere on my body. It was a little pricy (almost 3000) but it was SOOOOOooooooo worth it. I got it through a Mattress Giant locally and they were a pleasure to deal with as well. I hope I never have to sleep on anything but Kingsdown for as long as I live.

I've had my Kingsdown mattress for 14 months...

I've had my Kingsdown mattress for 14 months. It sags in the middle so badly that it causes me back pain. I'm very disappointed. I've had several Kingsdown mattresses before and was alway satisfied. Not any more.

We literally tried everyone else. This is an amazing bed.

We went through four different mattresses, and actually returned a discontinued Kingsdown mattress before getting this mattress as a replacement. Although we did not buy through Amazon (did not know at the time we could), this mattress is amazing. We tried the top of the line "number" bed, sent it back. Top of the line (and I mean expensive) memory foam number bed, and sent it back. Tried another Kingstown mattress that we still didn't like, and they talked us into this mattress....and I am so happy they did. We have had this mattress for over a year, and there are still days my wife and I wake up and say "holy cow I love this bed." I wanted to pass along this review, because we searched for a bed that wouldn't leave us with aches for two long, long years, and since the customer service was so good, I wanted to pass this along to other people.

It is fantastic! Everyone who sleeps on it comments about how ...

We purchased this mattress a few months ago for our guest room. It is fantastic! Everyone who sleeps on it comments about how comfortable it is. It provides plenty of support with a cushiony layer on top. Now we're planning to purchase the same mattress for our master bedroom. One caution: this mattress is very deep so a low-profile box spring is a must.

We really like that this bed is firm

We tried this bed in stores before purchasing on amazon, it was slightly cheaper here. My husband and I had a sleep number for 5 years before deciding to try something new. We really like that this bed is firm, but has cushion pillow top as well. We've been sleeping on this bed for a few weeks now, and its fantastic. I am pregnant, so sleeping is not the easiest thing for me anymore.

I purchased an 800 series...

I purchased an 800 series top of the line mattress in 2010, and after 8 years one side started to sag, I called and they sent out a mattress marshal to examine and do his measurements. After a week I received a letter stating that the sag is more the normal but they are going to void the warranty because there is a small stain on the other side of the mattress, stating in the letter that is the cause of the sagging. That is bunch of lies they just don't want to stand by their warranty, please stay far away from this company. When I purchased this mattress nowhere stated that any stain will void a warranty, I really took good care of this mattress, I even have two sheets that cover the unit. So this is definitely a defect that they have recognized but getting away with not replacing it. I wish there was no star, they don't deserve even one.

My personal experience was fantastic

My personal experience was fantastic. We co-own a little hotel at the beach and bought a dozen Kingsdown bed sets in 1997. We are only NOW having to replace them, nearly 20 years and these were used most every night! We bought the higher end units and that quality difference is really obvious - you get what you pay for. That's why we got a dozen more to take us into retirement last summer - and a decent deal too. It doesn't hurt that many of our Booking.com reviews talk about the comfortable beds

I thought I had found the perfect mattress

I thought I had found the perfect mattress in 10-14 and was happy with it until 3 months ago the side wall of the mattress came apart from the rest of it. Kingsdown did send out an independent person to look at it, he agreed with me (at the time he was in my house, evidently he just wanted to appease me) that the mattress had broke down. However he didn't relay that information to Kingsdown and they deemed the problem normal sagging. And because it had a small stain on the opposite side the warranty was voided, not sure why they bothered to send anyone. It was a waste of time. I actually contacted them because I thought they would want to know the mattress was defective. It had nothing to do with sagging, 3/4ths of the mattress is ok, but you will roll off the side if you aren't careful.....BAD construction and a waste of my money. Never buy a Kingsdowns!

buyer beware!

buyer beware! stay away from this company! shop somewhere else! i purchased a kingsdown high end mattress and box spring set from se and after 3 years they started breaking down. after sending a third party furniture co. for inspection that determined that the box springs were truly defective and made the worst noise he ever heard when he turned in his report kingsdown weaseled out of their warranty because they said i had not used a center support. even the tech said they will find any avenue they can to "void the warranty" like if the tag is missing, any stain, etc... i tried to work with them to back their product but they chose profits over customer satisfaction. highly unsatisfied customer. i will never buy from sleep experts again or a kingsdown product. truly a pos! if I could give them a rating less than 1 star I would. read the other reviews! they are exactly right in what they write. kingsdown is a sham of a company and a pathetic excuse. junk, junk, junk, junk, etc...

The only reason they are getting one star

The only reason they are getting one star is because I couldn't rate zero or negative stars...Two years ago I purchased a top of the line pillow top Kingsdown mattress from a local Sleepys in my area. I had previously owned a Kingsdown mattress for approximately 12 years and it was fabulous which prompted me to purchase another. Two years later I am unable to get out of bed without grabbing the edge of the bed and pulling myself out of a sinkhole in the middle. I called the company and they sent someone out to take pictures and measurements and have just informed me that a normal amount of "sinking" has occurred and they are denying my claim. So let's reiterate...they think it's perfectly okay to spend $2,500 on a mattress and in two years have to pull yourself out of a hole??? They are appalling...I don't think it's normal to spend my hard earned money on a crappy mattress that the don't even stand behind. By the way I've since went on line and have read that this is a common problem with their mattresses. My advice? Forget they exist because with this level of "customer service" they'll be out of business in no time.

Received a defective mattress

Received a defective mattress and we can not get kingsdown to honor their warranty. Stuck with a $3,500 mattress that sags more than our 10 year old mattress that we replaced.

Worst Ever!

You would think that after 3 years, this bed would still be usable. But now there is a big canyon in the middle of it. They sent an inspector who also agreed verbally. But then after (mind you this is months of calling) we received a letter from them saying that they wouldn't honor the warranty. Scam.

Super hot

I can barely sleep at night on this mattress. I think the top just sucks in the heat and keeps it there. Very disappointed.

Doesn't Last

Bed was super saggy after 4 years and so I had to get a new bed. Not worth the high price tag when you can get a saggy bed after 4 years from anyone else.

Replaced Twice in One Year??

Luckily I was able to get an exchange, which reading the other reviews seems like a shock. After only 3 months, I had sagging and the inspector who was sent out agreed so I got a new bed. Well, a couple months later, more sagging. The only reason I am adding a star is because they at least sent us a new one.

So Uncomfortable

We thought it would be the answer to our problems, but after only 3 years we have a mountain in the middle of the bed.

Lumpy and Saggy After 3 Months

I sink into this mattress and I am not that big of a person. It causes extra back and hip pain because it is too soft and lumpy.

Mattress Defect

We bought a Kingsdown MYSIDE mattress with a latex top at WGR in Green Bay WI. It was a floor model. Within 2 years the Latex top ripped and split on the inside and Kingsdown would not stand by their product because in was a floor model. We loved the mattress so much I tried repairing it myself 5 times until it just would not hold. It is too bad. They make a quality product, but would not stand by it. MY wife's side has held up beautifully. My side was clearly a defect in the latex.

Poor quality and warranty

DO NOT BUY a Kingsdown Mattress!!! I purchased a new Kingsdown King size mattress in June 2018. Within months of owning the bed it began to sag and created a hump in the middle. After contacting Kingsdown for the warranty, they sent out a third party inspector who indicated the mattress had a 2” dip on the right side. Kingsdown denied my warranty claim stating it was within normal wear measurements. Now, if anyone else is considering spending over $1,500 on a mattress, I’m sure you’d like to ensure you have a product that lasts for more than a few months and the warranty is valid. Nice job Kingsdown you lost another customer!!!

Pilling.

When we removed the (overpriced) mattress cover which seller (Art Van - maybe there’s the answer- they buy “seconds” with minor or “invisible” defects to sell so cheap) insisted we needed to buy to not void warranty, there was pilling on the surface, which was a “stained” tan color! Looked like “bugs”, but they are just fiber balls that stuck to “fuzzy” surface of mattress (like “pilling” on a sweater) and have to be picked off by hand!

I DO NOT recommend to buy a mattress here

just now-Edit My Fiance bought a bed on Aug 07, 2018 with warranty. It wasn't even a yr when we started to feel it sink in really bad and be very uncomfortable to sleep in, so we contacted Teppermans. They sent a man out to run some test on the bed to say that the bed has a visual drop of only .5" which is standard to the amount of time we had the bed. which made no sense because when we laid on it, it sunk in a lot more than that making it very uncomfortable. They contacted me to tell me they are not able to do anything about it and referred me to contact the manufacturer "kingsdown". Which I did, they responded with the same response that our "warranty" is not valid due to not meeting the guidelines on have a drop of 1.5". So basically we are stuck with a $1500 mattress that sucks along with the warranty (which is pointless). I am currently pregnant suffering from major back problems due to this sinking bed that is only a little over 1yr old. Therefore I DO NOT recommend to buy a mattress here due to my experience and seeing it took about 4 months to get a final response which wouldn't have happened if i didn't call back several of times.

Poor Quality, Terrible Customer Service

I would like to submit a review of Kingsdown's customer service and warranty promise. I would never buy another product from them. Long story short: Their product failed (Hudson firm mattress, $1600) sagging after 3 years. They would not honour their warranty because the mattress was bought at Sears..(because Sears is out of business they can't confirm the purchase... ?????). Not only is their product inferior..... they demonstrated terrible business practice.

Best Ever

Absolutely the best mattress we have ever owned! We even bought one for our guest bedroom. Love them!

Worst Mattress Ever!!!

We purchased a Series 4.0 QLPSF top of the line model from Art Van Pure Sleep. It was customized for my weight (6' 185 lbs) on one side, my wife's (5'6" 125 lbs) on the other. The mattress was only comfortable (but not awesome considering the $3000+ price tag) for the first several months and a year and half later, there's a crater -- and yes, I mean crater -- in the middle. Excessive sag is putting it lightly. My wife and I sink to the point that we are touching and are both experiencing consistent lower back pain with no suitable sleep position. The warranty only covers replacement and at this point I would not wish a Kingsdown mattress on my worst enemy, and Art Van has filed for bankruptcy. Worst major purchase I've ever made. Live and learn...do not make my mistake!

Best mattress ever

We purchased 2 Kingsdown mattresses in 2009 to improve sleep and make the guest bedroom a place where family and friends wouldn't want to leave. Eleven years later we do believe now is the time to purchase a new mattress. I am reluctant to spend the 3 months scouring from mattress dealer to mattress dealer knowing that everyone who slept in our guest stated that that bed was the most comfortable they had ever felt. Most reported the best night sleep.

adkinson kingsdown not worth the money

good at first but box springs are weak the metal bends and mattress rolls you off .couldn't get any one to come out and evaluate so i had to do it my self took for ever to hear a responce then they only want to replace mattress for $350. not worth it. would not recomend this to any one

Poor Durabiity.

I got my Kingsdown mattress about 7 years ago. A the start it was great but withing 4 years it developed a problem with a depression forming in the bed. Now 7 years in it's terrible and to the pint i need to get a new mattress soon. Given the very high cost of this mattress I'm very disappointed it only lasted for a short while. I believe the warrenty is only for 5 years - so this all makes me very sad.

Kingsdown 300 series Great for first 5 years

My review is very simple. We had a Mattress with a 20 year full warranty. The mattress started failing around year 6 but it wasn't until year 9 before it was bad enough for them to warranty. Think about that... if I bought a new car with a 7 year 70,000 mile warranty that would just lose power every once in a while and they tell you when it won't restart we'll take a look but if there's a coffee stain on the passenger seat we void your warranty.

They don’t honor there warranty

Don’t Buy these mattresses they are cheaply made .mine wasn’t even 2 years old and now I’m having problems with it.they said I have a 10 year warranty and they aren’t honoring it.

Dipper

We have had two Kingsdown beds (the second under warranty from the first) they have both dipped more than the warranty specified 1.5". They have now both been replaced under warranty. My wife and I are in our 50's and of normal weight so there are no reasons for the failure other than the materials or manufacturing. There have been no arguments with warranty replacement but not an experience we should have to undergo every 3-5 years. So I won't be accepting another replacement from them I will go elsewhere with the credit

yes

Very comfortable. Could be a little firmer.

Comfy, high off ground

Super comfy my parents love it, you may need a foot stool to get in the bed once you add the box spring because it’s a little high

Hip pain gone!

Had back and hip pain before moving to KD Courtney Plush Hybrid mattress. Within a couple of nights the pain was gone. Full night's sleep as well. The exchange from previous mattress we purchased to this mattress was seamless and professionally handled. Richard at the West Broad Street store was exceptional. His knowledge, patience and professionalism were spot on.

Money well spent.

Rather firm matters for my taste, but is clearly well constructed. Worth the money for sure. Delivery was super nice as well. They hauled it upstairs for us on arrival. Solid purchase.

I would buy this mattress again

Absolutely worth the money wake up every morning

Nice and firm but soft enough

My family and I love Kingsdown. They’re always a good brand. I got the more firm version as it helps alleviate any lower back pain. Overall, I love it.

Maybe

It's ok, my son likes this mattress

Amazing sleep!

Amazing!!! Doug was a huge help. We love our Kingsdown!!!

Customer service was great we'll buy again

Was unsure at first if the mattress was going to feel as good as it did in the store. I have back pain. I'm too 220 lb with a lot of backside. It is often that I have back pains. Slept on the mattress the first night. Woke up the next morning thanking God. No back pain. Mattress is worth the money will buy again.

Too firm and lumpy

This mattress was soft and comfortable in the store. The one we received was lumpy in the middle and significantly firmer than the one we tried on the floor. Awaiting to start the 30 day comfort gaureentee. Hoping our next experience is better.