Englander vs. King Koil

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Started sagging in eight months
We spent $1150+ on an E-gel, cool gel technology Queen, and after about 8 months it started to sag. Englander sent someone over to check the bed and we were told it was 'expected' wear and tear - I'm furious - less than 2 years old - absolutely awful and I am doing everything in my power to spread the word everywhere on the net about this company and their expensive, sagging mattress. :( My $400 mattress was more comfortable after 6 years than this one. I feel bitter about the amount of money and lack of accountability for poor quality, poor durability and crap customer service. Anyone know how to launch a class-action law suit against these clowns?

Bought in the 90s -- still good!
I bought an Englander mattress in December 1996. It was a double-pillow top queen sized mattress with the matching box spring. It is only now that I am thinking of replacing it with a new mattress. I am thinking about a memory foam mattress. This model was the best one that the store carried. For the entire time that I have had the mattress, it was wonderful and very comfortable. The only reason that I am want to replace it, it because of its age. It always had a protective cover on it.

Cheap and good
Just bought a englander capri. Queen size for $396 after tax. So far so good

Best mattress I ever owned
Had a Queen pillowtop for a month now. Absolutely the best Mattress I've ever owned. I saved hundreds of dollars and would recommend The Mattress Outlet and Englander Mattress to anyone that wants a great night's sleep. You do not need to spend thousands to be comfortable. I am completely satisfied with the product.

Love it
We bought a englander back in 05 and have been happy every night since. I feel like I am sleeping on a cloud. Not sure the model but it was about $1200

Worst ever
I bought an Englander Ultimate Visco Pillowtop, expensive, the store went out of business and I am stuck with the worst mattress in the world, it is only two and a half years old and has two holes one on each side and a hump in the middle, pleople learn from my mistake do not buy this mattress. 

Biggest ripoff of my life
Do not buy an Englander mattress. The biggest ripoff in my life of 56 years is the Englander mattress. Only 6 months ago we bought one for over $800.00. I have been sleeping in a hole for 3 months now. Tomorrow i will cut it in half and transport the halves to the wholesaler where I will glue them to the sidewalk in front of the store.

Durability -- NONE
Bought this mattress three months ago and it has a giant hole directly in the middle of the mattress. I am not a big person and can't understand how normal sleep would ever cause something like this to happen. I am so disappointed and all I want is a new mattress, but the store said that the sale was final. I was jipped out of hundreds of dollars.

My back aches and the mattress is falling apart
Six months in and I can't even sleep in this bed because the bedding itself has entirely degraded. I am not a sensitive sleeper and would gladly sleep on a couch any day, but this bed has turned into a painful metal mess. I can't do this to myself.

Constant pain and sagging
Bought this bad a year ago and have been in constant pain since 2 weeks in. The shoddy crafstmanship is unbelievable. Buyer beware!!!

Everyone loves it
I purchased my mattress by chance from an store that was going out of business in 2007. To this day everyone that comes to visit brags about the restful night they get. Nothing but snores from the guest bedroom. I brought my second one, replacing my mattress with an Englander, now I have two. I hope my second one last as long as my first one.

I purchased a king sized mattress
I purchased a king sized mattress and box spring January 2014 - from Beds Beds Beds in Crestwood, The mattress is an Englander Mattress OAKVILLE FM is what is on the tag. I emailed Englander Bedding twice and got no answer - I will try calling the company directly later today. The mattress is lumpy my spouse and I weight about 137-150 each so there is no valid reason why the mattress should be lumpy. I don't know if this complaint will do anything but I quite unhappy with the mattress (the box spring appears ok). I keep hearing Englander mattress stands by their product and so far no response. The mattress before we see that it is lumpy in 3 spots is a firm mattress and we both got a good nights sleep.

Englander Geneseo
Mattress has been sagging for 3-4 years now, and it is only 6 years old! I only weigh 135 pounds! Wake up stiff and sore. Just bought a big name competitor's mattress/box springs and guess what -- all my aches and stiffness went away.

Sags in the middle after 4 months
Bought Englander (hampstead model) mattress. I am a smaller than average person and it started sagging in the middle. Every night I end up rolling into the center. Back and hips sore. Contacted customer service twice several months ago and no one ever responded. Will never buy this brand again. I will check the listings from Consumer Reports before I buy another mattress. Thought this would be better because it was a made in USA company.

Horrible Mattress!!
We purchased this mattress after being told this is a "commercial hotel" brand. We knew w/in the 1st week it was not for us. Very hard, most uncomfortable mattress we have ever owned, began to sag after "one" month. I went to the store we purchased from 3 times, I was told by everyone I spoke to "sorry we can't do anything about it" or "you have to call the manufacturer" or "just lay on it more" . The manufacturer sent a bunch of forms to complete but if it did not sag to their "inch" requirement it did not qualify to return. Any sagging that soon is not good, still uncomfortable, we have regretted this purchase of the ENGLANDER mattress & would not suggest you purchase one at all!!

Sagging less than a year!
After only a few months my full size bed began sagging in the middle. It's the Englander Hampstead model. I'm 140lbs, athletic. Now I wake with back & hip pain (combo sleeper- I change positions through the night). Contacted the manufacturer twice with zero response. The box spring is very cheaply made. Horrible waste of money. Now checking reviews before I buy another bed. Will not purchase this brand again. Never had a bed fail in such a short period of time.

Sagging at 5 months. NOT Good
After 5 months from purchase my mattress started getting a depression in the middle of the mattress, AND a big depression on the side of the bed. And which started causing me back issues due to sleeping a bed with defective support.

check your frame
I purchased my first Englander Pillowtop Mattress in 2008. The one I bought, just like many others on this list of reviews was horrible. within the first couple to three months it Started sagging in the middle. I contacted the retailor I purchased it from and they sent out a tech for measurements (a string with 2 weights-one on each end hang over both sides of bed and check depth in middle) and agreed to replace mattress with a new one. Then about two to three months later the same thing with the new mattress-again replaced. When replacing the second mattress, I looked under the box spring to notice that the boards under the box spring were different than customary ones. At this point, I bought a nine leg bed frame instead of the four leg model and the bed has not had this problem again. Check your box spring and maybe consider changing your frame or possible run boards across it for additional support. Hopefully this help some of you..

Englander Brighton Mattress
We bought an Englander Brighton about 18 months ago. It started sagging so we turned it around. Still sagged. Contacted Englander who referred us to the local dealer. Took them pictures and they were great about replacing it with a new one. We have had this one only 3 months and it is sagging as much as the first one. We weigh 150 lbs and 120 lbs. (Not heavy people.) Totally disappointed with the product. Not sure what well do next. Sure won't buy another Englander. The company may be great, but this mattress is terrible.

Lie about warranty
I reached out a week ago for them because I was looking for the warranty for the beat for the mattress I bought nobody reached out sent me an email nothing just completely ignored me until I think that's some professional and I will never buy another one of these again and my bed I got in 2017 so I know there's a 10-year

Worse mattress I have ever bought
after 1 night these mattresses(2 twin xl). the sagging of the mattresses under where we sleep was unbelievable and continues to get worse,. When elevating the head and feet to sit for reading or watching TV the sitting is like sitting on hard board with no cushion. My bones hurt! I called salesman and they sent out their inspection team and they are going to replace. I’m so concerned about this product and will I get the same outcome? Reading some reviews i see.sagging is a problem. I wish I had my old 25 year old-king Serta back. My husband and I are now having problems with aches and back pain. Wise purchase we ever made.

After 35 years, time to replace
We bought our Lady Englander mattress 35 years ago when we were married and never thought about replacing it. When we climb in we always talk about how comfortable it is. However, after 35 years it is definitely starting to sag a bit. But we have certainly gotten our money's worth. Looking to replace with something very similar.