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Dormeo vs. Helix

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Dormeo

Dormeo is a popular mattress brand in the UK and Europe with countless mattress offerings to choose from. They revolutionised the industry with their inclusion of the Octaspring all-foam coil, which provides targeted support while ensuring essential cooling and pressure relief. Since then, they have added pocket sprung and traditional all-foam varieties too. Customers generally like their mattresses, but there have been some complaints about durability.

Helix

Helix is one of the most innovative companies in the mattress-in-a-box space and was one of the first brands to offer a wide selection of tailored firmnesses based on body type. Over the years, they've expanded beyond their original 6 comfort designs to also offer a thicker, more supportive collection of Luxe mattresses and a high-end, ultra-luxurious Elite collection. With high ratings for comfort across their offerings and a powerful sleep quiz to help you choose the right match, Helix really puts a focus on delivering quality mattresses for every type of sleeper.

Based on our aggregated reviews and our scoring method, we recommend Helix in this match up!

See Our Full Review of Helix

Mattress Score

Overall Score:
Dormeo: 8.7/10
Helix: 9.6/10

Customer Satisfaction:
Dormeo: 8.6/10
Helix: 9.6/10

Price Value:
Dormeo: 8.1/10
Helix: 9.4/10

No Back Pain:
Dormeo: 8.8/10
Helix: 9.7/10

Price:
Dormeo: £99-£1549
Helix: $936-$4498

Dormeo:
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Helix:
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Dormeo's Owner Satisfaction

Most sleepers feel excellent with their mattresses and reviewed them well. Some, however, didn't feel share the same delight. If one of these mattresses is up for your review, make sure to read on to make sure it will work for your body.


Dormeo's Supportiveness

Stomach and back sleepers need tons of support from their mattresses. Also, having good support that aligns the spine is a must-have for side sleepers. For most, these mattresses are above average in terms of support. However, some have had reported some issues so if you are heavier than most, make sure to take a harder look.

Edge Support
Most find these mattresses to provide good edge support. Over the long term, some had issues with dipping along the sides.


Dormeo's Durability

These mattresses get mixed reviews from customers on lasting comfort. We all want to find the perfectly comfortable durable mattress that lasts over 10 years, but unfortunately not all mattresses last for the long term. If you are thinking about buying a mattress that has mixed feelings on durability, double-check the trial and warranty policies to make sure you are comfortable.

Helix's Owner Satisfaction

These mattresses have positive customer satisfaction scores overall. This means most sleepers leave positive feedback, but there are some rare low reviews. There are some customers that disagreed with the comfort. Make sure to read on to learn if these mattresses will work for you!


Helix's Supportiveness

You may think of supportive mattresses as mostly firm, but when we talk about support, we're talking about supporting the the body properly no matter the firmness. These mattresses do a good job providing support for the average sleeper, but rarely, some customers don't always like the feel.

Edge Support
Most reviewers describe these mattresses as having good edge support, which fits the needs of most sleepers who like to sit on the side of their mattress or sleep close to the sides of the mattress.

Bowling Ball & Density Tests
The bowling ball test is useful for discovering if a mattress is evenly supportive. These mattresses are supportive to most sleepers overall, but there are a select few who may experience discomfort.


Helix's Durability

It is tough these days to find products that last a long time. Brands, for the most part, rather go after the money than make something that can never ever break. However, there are still market leaders out there. These mattress, as an example, get good marks from customers on quality. Most folks will have them last between 7 - 12 years, though those who are of heavier builds may experience them faltering sooner.

Browse Dormeo Customer Reviews

Not as great as expected
Don't get me wrong, it is an okay mattress, but not the kind of mattress that I was really after. I got sold on their Octaspring tech, but in all it just makes weird bumbs in the mattress. I didn't feel as supported as I was before.

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Love it!
The Dormeo bed has a bounce to it that other beds don't. It's good for snuggling up with your SO if you know what I mean. :) Highly recommended.

Weird peaks and valleys
I've had my new bed for a couple months and it already has some weird dips in it that weren't there at the beginning. I don't feel anything differently yet, but I expect that it may sag soon.

Really comfortable
I just love this bed. It is really comfortable and curves to my body when I sleep, which is exactly what I was looking for! I might even buy one for my kids because I love it so much!

It's pretty good
I knew I was taking a risk when I selected this mattress because it is new technology, but overall I really like the feel. It's unlike other beds that I've had.

Truly Great
Truly Great Mattress, so comfortable and supportive

I am very pleased...
I am very pleased with this mattress. It took some getting used to. Having slept on it for 3 months now, I can feel a difference in my back. The support it provides is excellent. It is unfortunate that I couldn't try the mattress before buying, but based on the description from Dormeo, I went for it. This mattress feels as good as other well known and more expensive memory foam mattresses. One negative is that there are no handles on the sides of the mattress to enable rotating it. So it is difficult to hold it to rotate. It comes rolled up, and then you open it and roll it out. But if I had any reason to return it, i don't believe i would ever be able to fit it down the stairs again. Fortunately that is not necessary for me, but worth considering before buying.

Best mattress I’ve had so far
We brought this mattress after suffering problems with back pain with our previous mattress, this is a well built and quality matress and the Octaspring technology seems to work well. Only snag I have is that its starting to become soft in some areas after one week of use hence why I’ve given it 4 stars so far. I will review this again after 1 month.

Wonderful...
Wonderful, firmness perfect, can lie on it all day, like I sometimes need to do without the usual backache from my old mattress. It is worth the money, and I look forward to going to bed every night now.

It's medium/firm...
It's medium/firm so excellent for lying on back and good for side sleeping as well, I just prefer the Mistral as it's softer at the shoulder end due to the different zones

Very comfortable except...
Very comfortable except at the edges. Bought it for my back problems. Getting a comfortable nights sleep but find that when sleeping over 8 hours, back hurts a little.

A very comfortable mattress
A very comfortable mattress, you'll sleep wonderfully on it. It can't get 5 stars though, mainly for one of the reasons you'll see on the reviews that told you how good the mattress is. It's very thin, which you don't notice when sleeping on it due to the foam they've used. The problem comes with bedding, mattress protectors and fitted sheets, even Dormeo's own are for thicker mattresses. You'll constantly find yourself rolling over on big clumps of excess sheet, your protector will move around a lot. It's a shame because the mattress is great, if only Dormeo would make a protector and sheet for this mattress specifically...as this is the only decent mattress on the market that is this thin.

If I am honest, the mattress...
If I am honest, the mattress is not a comfortable as I imagined it would be. Although, for the price I am not complaining as it is still a good mattress. I think it may just be a bit harder that I thought it was going to be. I still seem to end up in the middle of the bed for some reason?

This mattress is the best
This mattress is the best. It comes vacuum packed and needs to be unrolled and left for several hours so that it reaches its maximum capacity. Bought for rugby player who finds that it is the best mattress he has had. His body is perfectly supported from top to toe and he has a very relaxed deep sleep. Would recommend this mattress to anyone who suffers from aches and pains.

I am delighted
I am delighted with the mattress it is comfortable and seems to be helping to alleviate some of the pain I experience due to a long-term condition. Still getting used to the pillow but it was free so I am not complaining - its firmer than my previous pillows so I am adjusting to it over time. I would certainly recommend the mattress, I am delighted with it.

It's really comfy
It's really comfy and I'm very happy with it. It's not too hot, as with some thicker memory foam mattresses. It took about 8 weeks for the new chemical smell to disperse though. Given the chance it would be better to air it for as long as possible before using. I gave it two weeks, but longer would have been better.

This was O.K.
This was O.K. However my Dunlop was just the same, so no better or worse. The pillow was dredful. Hard, couldn't get it to shape my neck or head. I think these are pilowas they can not sell.

High quality
High quality, very comfy mattress - pleased with purchase. A bit thinner than I imagined it would be, but it is the size stated, so it was me imagining it to be higher that was the problem.

We thought we would sleep a lot better...
We thought we would sleep a lot better than we use to. Perhaps we expected too much.

Very comfortable...
Very comfortable, no sign of the back problems which plagued me for years

Although this mattress is a lot 'thinner'
Although this mattress is a lot 'thinner' than others I have had - so my wooden frame is almost as high as the mattress, it is excellent - exactly as it says. And whilst I still don't sleep as much as I should do, it has certainly made a difference. Definitely recommend !

I bought this mattress for my Son
I bought this mattress for my Son, he has joint problems and is a big lad about 15 stone, he loves the mattress,He was skeptical to start with as he helped pay for it. he says he has never slept so well

Absolutely love it
Absolutely love it ,had a memory foam mattress before this one which was excellent ,so after lots of research decided upon this after reading many positive reviews .Highly recommended .

The mattress is very comfortable
The mattress is very comfortable, good depth and feels great. As I already had a memory foam mattress that I purchased many years ago at a much greater price i

Thought my old mattress & topper...
Thought my old mattress & topper could not be beaten but it has. So comfortable, sleep came easy & following day just feel rested & ready for the day ahead.

It does the job
It does the job. I grew up in foam mattresses and at a fraction of the price of others it's a good deal. The smell took a long time to fade though

Delighted
Delighted with my new mattress. I never realised what a good night's sleep was until I bought this mattress. So comfortable

So much cheaper
So much cheaper than alternatives of same quality. Love the cooling layer which offers a little give to the firm memory foam

Very comfortable
Very comfortable - best I've had! A bit too warm in hot weather, but the comfort makes up for that.

I was very happy
I was very happy with the size fit on to my bed frame very well. I would recommend this to others.

Great product
Great product, easy transaction and super quick delivery. I'd certainly order in line again.

Superb
Superb value for the money! Really happy with this Memory Plus mattress. Nice and comfy!

Fantastic
Fantastic best sleep as I'm disabled I've never slept so good now sleep night through

comfortable supportive mattress
comfortable supportive mattress - good for relieving aches and pains after a long day

I find I am sleeping...
I find I am sleeping a lot better without a bad neck and back in morning

Very comfy mattress
Very comfy mattress, great nights sleep.best thing I have ever brought.

Excellent product
Excellent product, excellent quality very comfortable nights sleep.

Awful
Awful products and terrible customer service

Dormeo matress
i got the classic not as good as they claim thinner than i thought fitting a double sheet on it its very loose so not got much to cover so rucks up when you sleep on it so you sweat anyway very overated to the adverts they put on tv

Not fit for purpose
WARNING TO ALL FUTURE POTENTIAL CUSTOMERS... I bought a mattress from this company, it arrived and was not fit for purpose -low quality, not as advertised. Upon returning the mattress a charge was deducted from the refunded amount. It was previously agreed over the phone to resolve this issue that it would be collected indicating I would be refunded in full. After challenging them about why they don't want to abide by consumer law they say it's in their fine print... So my advice after appalling customer service call is on their FAQ page it states "if you are not completely satisfied it can be returned for a full refund" - this is not true!

Browse Helix Customer Reviews

Better than before
My helix isn't perfect but it's a whole lot better than what I was sleeping on before. After a couple months I've noticed a little sagging on the side I typically sleep but overall I love my mattress, sound investment.

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Mattress Review
The mattress is fine, it's pretty hard so we had to put another foam mattress on top. Also, I move alot when I sleep and my husband can still feel my movement. I am not sure this mattress was worth the price, but it's ok I guess. I probably wouldn't recommend it to anyone.

this is a real review, we purchased our bed 4/16
we just spent a week in another "custom" bed and was so happy to be back in our HELIX bed. These new beds are so dang hot, I hate it. BUT not our HELIX. Happy mamma to be back in her cool bed. Thank you.

this is a real review, we purchased our bed 4/16
we just spent a week in another "custom" bed and was so happy to be back in our HELIX bed. These new beds are so dang hot, I hate it. BUT not our HELIX. Happy mamma to be back in her cool bed. Thank you.

Great Bed
I was completely unsure if I should try this new bed in a box thing. I took advantage of a sale and had it in a couple of days. I set it up in the morning, hoping any off-gassing would be done by bedtime, to my surprise, there was none. The bed was/is super comfortable, I'm glad I took the chance. My only complaint would be I had to figure out how to dispose of my old mattress. Highly recommend!!!

A great night's sleep
We are on our second full month of sleeping on this amazing mattress. No issues of being too hot. Very comfortable.

Best sleep ever
Oh my gosh, we LOVE our new Helix mattresses! We bought another brand about 10 years ago, and hated it after only a few months. This time, we did our research more carefully, and also made the decision to go with two XL twins pushed together, instead of a king. That way, I could get my mattress my way, and he could have his softer. We have slept better than we have in years! Plus no sagging in the middle ... easier to move ... no movement when one of us gets up in the night ... I only wish there were some kind of special headboard so we could slide them apart more easily when we change the sheets. I know I'm gushing, but I can't believe what a difference having a good mattress makes. Kind of fun to unpack, too. ;-)

Best night sleep ever.
Comfort galore, buy one and you will be sleeping on a cloud.

Life changing
This bed is no joke. We actually had similar styles and got a blended bed. We have never slept better. A bed made for your weight, height, and position...how could it be better?

Great bed for a great price
We purchased a Helix a few months ago and so far we love it it's comfortable and doesn't sleep hot. We also go the pillows that are cool to the touch which helps me fall asleep quicker

Too stiff. Bith m8ne and my wife's shoulders hurt after sleeping on this bed.
We ordered the soft and it was too stiff.

This mattress didn't end up
This mattress didn't end up being the one for us however I thought it was important to say how easy the experience was. I anticipated some push back when I started the return process. The Helix rep was very professional and the return process was easy and seamless. You can buy this mattress worry free. I would recommend anyone looking for a new mattress to give Helix a try.

Falling asleep sooner
First few days took some adjusting but after that I was fast asleep in minutes

Wonderful Mattress
This mattress is a dream come true. I can sleep on my back and sides without pain. Although it was a little stiff at first, Helix sent me a topper for it which changed everything. If you like the soft layer of a topper, choose a softer option when building your bed and you won't need the topper :-). If you are not convinced, try it. It's worth the 100 day trial!

Stay Tuned
Arrived damaged. lots of back and forth as to either send back or donate. The donation process is complicated and now the time is expired for that. Not the best experience and I now have a damaged product.

Great New Bed
We have a vacation home by the sea, so lots of summer family visitors, everybody has uniformly loved it, we love the fact that it's square till the edge with none of the usual round off that make you feel like your falling out of bed when your near the edge.

Comfy
Soft and comfy upper layer with supportive mid-layer. I've slept like a baby every night.

Pretty close
The Helix mattress arrived as promised. I was able to inbox it myself in a small room, but recommend 2 people. Comfort-wise, the mattress has been too soft. Th reason for this, I believe, is the only flaw in your order system. I was not allowed to adjust the results of my sleep quiz on your site. I almost did not order because of this. This mattress is better than the Nectar I tried, but the your software' results of my quiz are not necessarily accurate.

Good for me but not as good for my wife
Great ordering experience. Shipped wuickly and arrived on time. The survey did a better job of matching to my preferences than my wifes. Great feel and support. Edge support is a little lacking, but otherwise i am happy with the results. Def feels better for back sleeping as it feels fully supported. Not quite as good for side sleeping for me but I have wide shoulders and have had a hard time finding a mattress that can do the trick.

First 60 days
Everything is going good. Sleep really well and it has good suppprt. I would probably go a little firmer next time around. The real test will be a year from now to know if it is building grooves.

Ugh not so much
Wish it was better. Price point is right. Advertised as firm but closer to soft medium. Nice that it was delivered. Not cool at all- despite how it was advertised. Not a stomach sleeper bed, only good night sleeps I get are on my back. You pay for what you get.

Best Matress Ever
After sleeping an a multitude of different mattresses throughout my teens with moving houses and eventually starting college. I can safely say that this mattress has made my sleep an absolute pleasure. To really know that this mattress is for me in all aspects really adds to the value it gives me and for a cost that is much less than other very high end mattresses. Couldn't be happier and hopefully I won't need to change in the near future.

They made it right
I ordered my mattress too firm but they got me a 2' topper and I sleep wonderfully.

Best purchase ever!
My husband and I couldn't be happier with our purchase! It's hard to get out of bed in the morning because we are so comfortable!!

We are so enjoying our
We are so enjoying our new mattress and foundation! No more aches in our hips and backs. Restful sleep has returned, thanks!

Hope it breaks in
The mattress is too firm for me, not enough sink. It was supposed to be medium soft with lots of sink.

Just okay....
I was really excited to get the new Helix pillow with extra cooling. I sleep hot and I thought it would be awesome!!! Love the mattress so I had high hopes. The pillow itself is comfy, and it's neat to be able to add or remove filling so easily, but the extra cooling is non-existent. I even tried different pillowcases - a low thread count is what they recommended, also tried a bamboo one that was supposed to have extra air flow. Also tried no cover at all (but since you can't wash the pillow, I didn't really want to do that) but it didn't help. I'm still debating sending it back.

Beats Casper hands down
I tried the Casper for 90 days and I just couldn't get used to it. Way too firm for me. Replaced it with a Helix and I couldn't be happier! It is the most comfortable mattress I have ever slept on. I can now sleep on my side as comfortably as on my back. The only downside is that it is much harder to get out of bed in the morning.... seriously.

Best bed ever!
Once I got this bed I finally woke up with no pain what so ever. It definitely takes some getting use to but I highly recommend.

My helix mattress
Since we purchased our helix mattress I've had the most restful sleep that I've had in years. We had purchased several other mattresses and with in a short time were very disappointed! Not with our helix! My wife no longer has back pain every morning and neither do I . We awake feeling rested and ready to start our day!

wonderful sleep!
We have had our Helix blended mattress for 7 days. How refreshing to wake up without any back pain or aching muscles. The turnaround time from order to deliver was so fast! I'm so glad we ordered it.

Siz3
I love the bed. Best sleep I have have in so many years. But when I ordered I originally looked at a king and wanted to order a cali king. But some how when I placed the order it was the original one that got pushed through so I got a king. Other than that mix up I am very happy with it.

Back pain gone
Had pain with last bed switched to this one my back feels great now I have had it for 8 months and it's great

Great mattress.... once you add a feather mattress topper
We needed to replace our 12-year-old mattress and decided to try the online experience. After some research, concluded that Helix was the right company. Totally liked the sleep survey to customize the mattress. Was really fun to unbox and watch it "come to life". The first night was awful. Then it got a little better but felt like sleeping on a board. So I decided that instead of throwing in the towel (because support is good for you), we'd explore other options. Went on Amazon and bought a down alternative feather bed topper for like $100. Made all the difference in the world. Now we have a good solid mattress AND a great pillow top.

Perfectly delightful mattress
Arrived quickly. Set up was a 5 minute process with most of that time getting the mattress out of the box. Fully relaxed into it's full loft by the end of the day. About two days with no sheets before I noticed the scent had disappeared. Was replacement for guest room but I've napped on it a few times and thought its was perfectly comfortable.

I can now sleep through the night!!
Before we got this mattress, I was waking up 10-15 times most nights, and we had a memory foam mattress (although it was used and we didn't know the age). I also had a lot of trouble with severe temperature changes at night, which would keep me up. With the helix mattress, except for a bathroom trip, I often will sleep through the night!!! I cannot believe it. Truly.

Dr
Pretty good. Hot at first but seems to have improved

Not what we hoped for
We gave the bed nearly 100 days before deciding it was not the mattress for us. How dors one really know what configuration is right for them! The one thong we got right was the sleep cool feature. The bed seemed way to firm and yet seemed to cause hammocking. We tried several layering options on top of the bed with some success. Thank you Helix for always answering my questions, your customer support was much appreciated.

Bliss
How to describe? Not like sleeping on a cloud, because clouds look lumpy. How can a mattress feel both firm and cushy? Don't know--but it is. My dog likes it, too.

Recently unwrapped
I just got it out of the wrapping last week so I'm sure my body just needs some time to adjust or whatever. I've heard nothing but positive reviews.