Browse Cocoon Customer Reviews
Cushy support - Mince Pie
Just what I expected but I might need to exchange it. I bought the soft mattress. It feels like foam on a rather firm, supportive mattress. Sounds ideal for a side sleeper, but I'm waking up a bit sore in lower back. Honestly, it could be my medicine dose. I have to do a good trial with better pillows, regular dose of my medicine to be scientific. Arrived a day early. I managed to unpack it on my own. I'm a short woman with back pain and I didn't hurt myself unpacking it. It would be super easy for two people. I'm very happy i can exchange it if i need to.
View More Reviews I No Longer Wake Up Every Couple of Hours! - Suzanne L.
The process to buy the mattress was so painless. It was so much better than stepping foot into a mattress store - I will never do that again. My husband threw his back out and we desperately needed this new one. So I called customer service and told them what happened. They were SO helpful and actually over-nighted the mattress to us so my husband could recuperate faster. I am very grateful. One thing to note - even though we have the "soft" version, it is much firmer than what I was expecting. It's not one of those foam mattresses than can be difficult to move around in. This definitely has a good amount of firmness to it. Even my husband, who loves a good, firm mattress, says this is great for him!
No more pain in the morning - Jeff
For the first time in months I wake up rested and NO back pain.
Very comfy - Jen
Still enjoying a great nights sleep on this mattress! Seamless process from selection to delivery to set up.
Love our new cocoon! - Angela Donnelly
Delivery was timely, package was easy to open, mattress came to life immediately. Our mattress is firm and comfortable. We love it!
Amazing bed - Dani
The morning after sleeping on it, I got out of bed and starting saying, "My back hurts." As soon as I said it though, I realized it wasn't hurting! I was just so used to complaining about my back hurting that I did it automatically without even thinking. It keeps me very warm a night!
I'm diggin it - Khaleesi
I've only had my mattress for about 2 weeks now but so far I'm happy with it and am definitely sleeping better. It really is more firm than you would expect out of a "soft" mattress but it's actually what I prefer. I feel like I have more support that way. My best friend has a Leesa and my Cocoon is definitely a bit firmer than hers. I've bought foam toppers in the past and they never held up over time. I am hoping this foam mattress doesn't let me down. I have to say it is a really good deal compared to other bed in a box companies out there and the reputable company name sold it for me. Of course the great reviews helped too ;-) I plan on updated my review in the future to let you know how it holds up over time. Good luck, friends!
Ordering them for every room - Laura
We love, love our new Cocoon mattress and foundation. I don't want to get out of bed! I'm now ordering them for our son's room and our guest room, too! Great customer service when I reached out with questions.
Just what the doctor ordered! - Harry H
What an awesome mattress. The only thing I would suggest re: the cocoon would be to unpackage/wrap it on the floor completely before putting it on your bed frame. You have to take it off to get the last wrap off anyway.... Money well spent, very worth it, we will see how it holds up in the next few months before we come back to update our comments.
Nice design and easy to handle - Huan
I just wish it is firmer. However, the piece is not firm enough for me so I have to return it.
Best money I've ever wasted! - Josh P.
This bed is very firm. From my personal opinion, I would give this bed a 7.5 out of 10 on a firmness scale. This bed causes me to wake up with back and neck pain, that I did not get from my older SPRING mattress. As for the "chill" cover, it does make the mattress feel a slight bit cooler to the touch, but after 15-20 minutes of laying in bed, you can kiss that coolness goodbye!
Enjoying a good nights sleep - Sleeping Better
Thanks for the great bed.
A better nights sleep. - Randy V.
The Chill Soft mattress was a great purchase, as it has given me a better nights sleep during the day, as I work nights. I have had problems with other mattresses, due to back aches from work, but the Chill Soft has helped ease my back pain. The Chill Soft does seem to sleep cooler than my old mattress, though not as much cooler as I wish it would be.
WE LOVE IT! - RITOG
I bought 2 twin for my kids and they loved it! Firmness is just perfect. We currently have a Serta bed that we paid over 2k, some spots in the bed are now too soft and the edge support is really bad. Tried to claim for warranty but it seems like they're doing everything they can to not cover it. NO MORE SERTA FOR US!
Cool and FIRM - Kari
The mattress is very comfortable and keeps my hot sleeping husband cool as advertised. It is on the firm side of firm but otherwise we are completely happy with our purchase. The delivery and set up were super easy, too.
Sleeping Beauty - Eric C.
I am a very sensitive sleeper, but once you lay on this bed you go off to wonderland! Usually, I get up several times during the night but with this bed, I'm dreaming and or sleeping until morning. The con is sometimes my ears or shoulders are little sore from being in such deep sleep but your body gets used to it and adjusts. Now I can't sleep on anything else. What am I going to do when I travel now?
Easy and Comfortable - Side and back sleepers
Mattress arrived on time and was easy to open and set up. It is very comfortable both for me and my husband.
Love it !!!!!! - Mark arnold
Wish I would of bought one sooner . Haven't slept this good in years!
Love is sleeping on a Cocoon - Sleeping like an Angel
So easy to purchase. So easy to unbox and unpack. So easy to place on a boxspring. So easy to sleep on from the first night. My Cocoon is the best bed purchase I've made.
Not a 5 because.. - She's So Sensitive
Great mattress and I feel the wooden slat in the foundation.
Restful sleeping - Idongacha
First night was kind of rough but I think my body was adjusting to the new bed. After a few days of breaking it in I found that I'm more refreshed and limber with no more back pains. I would recommend this bed to anybody who's in the market looking for one.
Great mattress!! - amanda c
I love everything about this bed super easy to put together and the mattress is so comfortable. I got the chill king mattress best decision, I couldn't be happier!
No more pain - Josie
This is my third cocoon mattress. I initially purchased one for myself a year and half ago, I love it so much that I bought my mom a cocoon classic and a cocoon chill firm for a dear friend who was having back issues. They both love it and their aches and pains are gone. To top it all, unparalleled customer service.
It's a great bed - CLK
I purchased this bed back in March 2017. It's now November. I love this bed now but I didn't love it when I first purchased it. I felt it was as too hard even though it was the soft version. However, my husband really liked it so instead of returning it, I bought a memory foam topper. That helped immensely. I now get amazing sleeps. I would definitely recommend this bed. The price was good as well as I had a coupon for $100 off.
Loved the Coolness - Angela H.
The mattress cool at night. It is also very comfortable and great on my back.
Almost perfect - Maura B.
Great support. Keeps me cool and comfortable. Best purchase I made last year. My only criticism is that the edges of the mattress are strangely too soft, softer than the rest of my firm mattress. It is too easy to slide off the edge when one sits to put on shoes. Otherwise, best mattress ever!
The most comfortable bed in the gouse - Alison K
We recently got the cocoon soft mattress for our daughter. It is hands down the most comfortable mattress in the house and is great during story time.
A great night sleep, finally! - Sleepy One
Love how cool my mattress stays and its amazingly comfortable that i don't want to get up in the mornings.
Love it! - Sleeping Beauty
Our new bed is so comfy! I have been happy with it since day 1. Ordering was so easy and so was set up. I will definitely buy another one for our guest bed.
nice but it smells - I hope it works out.
I like the bed, but unfortunately it smells pretty bad hopefully the smell does away. I slept on it the first night and the next morning I felt dizzy. maybe it was the weather outside or something, but it could of been the flumes from the bed. I would suggest to anyone who buys this that they put it in a room after it has expanded and let it air out for a week. who knows maybe two weeks. I ordered a firm mattress, but maybe I should of ordered a intermediate. I don't get into it and say aww that is so comfortable.
Super comfy and super affordable - Flo
It was so easy to get this delivered to my new apartment and I didn't have to wait for delivery men. The mattress is comfy and afforable.
So comfy! - Kari H
It took a bit to get used to the difference in a foam mattress compared to a typical spring mattress. After the initial few nights of getting used it, I can't wait to crawl into bed at night!
Finally a good night's sleep! - John
We always purchase a firm mattress and this mattress is the firm we desire! The customer service agents are very helpful in answering any questions before purchase. It shipped quickly and was easy to set up. Thank you Cocoon for giving us a good night's sleep!
Soooo comfortable!!!!!!! - Snuggled in---in Kansas
The way it's made and the ease of ordering and receiving it. The thickness is great, easy to get in and out for an elderly person.
Most comfortable nights sleep EVER!!!! - Raescar1
I Love that I feel like I'm getting a full body hug while I sleep! Not too firm, not too soft, a perfect snuggle!! Love it!
"Best Guest Mattress" - every guest - K. Hillestad
I bought this mattress to put in my spare bedroom. Since purchase, I've had a few guests stay over and tell me how great the mattress is and that they were surprised I sprung for one of those -pedic mattresses that cost so much money! I tried the mattress out for myself one weekend, and decided to order a King for my bedroom. I usually toss and turn at night, but woke up in the same fetal position I laid down in the night before.
comfortable - Cathy
a comfortable mattress but soft feels too soft to my standard. Would be better if there is another choice between soft and firm!
Over the moon happy w/ my Cocoon! - Miami Beach sleeper
The delivery process, unfolding and making the perfect bed to fall asleep in....I love this mattress and really pleased with the right amount of firmness for the "firm". Not too hard, and definitely not too soft--just RIGHT! Thank you Cocoon for making my nights better :)
Finally a great night's rest! - Defiant
Comfy. Sheets don't stay on well. Best sleep I have had in a while. Don't have to have my back popped back into place every day anymore.
LOVE THIS BED!!!! - Lee S.
Bought this bed after doing extensive research on different brands. The Cocoon bed came out a winner, far ahead of the others. My Cocoon bed was delivered promptly and set up a super easy. This is hands down the best bed I have ever slept on. I love this bed!