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Classic Brands Mattress Reviews

Classic Brands offers a variety of mattresses including memory foam, hybrid, innerspring, and latex options. Overall, one of their big differentiators is there wide variety of products that you can buy. They offer their products in many low price online retailers including Amazon, Jet, Walmart, Overstock, and Wayfair. Also, you may find them in Macy's and Home Depot.

Mattress Scores

Overall Score: 8.6/10

Customer Satisfaction: 8.6/10

Price Value: 8.9/10

No Back Pain: 8.5/10

Price: $139-$1299

Trial Period: No Trial

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Classic Brands's Owner Satisfaction

Most sleepers rated these mattresses well and reported feeling comfy. Some, however, didn't feel share the same delight. If you are considering buying one of these mattresses, make sure to go over the mattress specifics below so you will know if it will align with your body.

Classic Brands's Supportiveness

All sleepers need a supportive mattress and especially back and stomach sleepers. Side sleepers also need a responsive mattress for their bodies. For most sleepers, these mattresses offer a good amount of support. However, some have had reported some issues so if you are heavier than most, make sure to read the reviews.

Edge Support
Most feel comfortable with the edge support of these mattresses. Some folks may experience some sagging when sitting or laying close to the edge.

Classic Brands's Durability

Mattresses don't give sleepers the same kind of lasting comfort they used to. Finding a mattress that lasts over 15 years is hard to find. But, finding a mattress that really is cozy for a long time can save you lots long term. Unfortunately, these mattresses get mixed reviews on durability. Many folks report no problems with durability, but others have comfort longevity issues on a faster time frame than is usual.

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Browse Classic Brands Customer Reviews

This is the best mattress for the best price

There are reviews here for both the Classic Brands 11'' and 14''. This is for the 14'' Cool Gel. For years we slept on a traditional inner spring mattress with memory foam topper for comfort. I found that the memory foam traps heat. So while the topper made the mattress more comfortable, the heat was unbearable. We bought a Sealy memory foam mattress for our guest bedroom. I found it more comfortable than the old inner spring, but a bit too firm and too hot. The Classic Brands Cool Gel Ultimate 14'' Plush was the answer. As plush as an inner spring pillow top, but without the eventually troublesome springs that soon cause lumpy mattress syndrome. And, the cool gel works - keeping the mattress from overheating. I e-mailed Classic Brands before the purchase, asking them about foam density. I had read to avoid the low density memory foams as they don't hold up well. Classic responded quickly that they use 2'' of 4 lb cool gel memory foam on top on 2'' of 4 lb memory foam. The article I read recommended 4 lb foam and that sealed the deal for me. The mattress was made in China and Amazon estimated 1-3 months for delivery. We got it in 3 weeks. When I saw the box sitting on my patio where the delivery man left it, I was horrified. The box was badly damaged and the plastic inner cover was ripped open. These things are tightly compacted and rolled for shipping and once unwrapped expand from a few inches thick to the full 14''. Since the inner wrapper was torn, one end of the bed had already begun to expand. With one end still compressed, this thing looked like a giant mushroom. I contacted Classic and they said to inspect the cover and the foam for damage. If the foam was not damaged, we could keep the mattress and they would send a new cover if needed, or we could exchange it for a new one. The cover was smudged and the foam seemed undamaged, so we unwrapped it. Soon, the mattress had expanded to it's full 14''. We put it in the living room, under the windows for a day to expand. The chemical/foam smell was strong but dissipated after a day or so. Then we moved it to our bedroom and were able to clean the smudges from the cover. Despite the horrible package/shipping, the bed seemed in good condition. But the best part is sleeping on it. It's the perfect combination of firm-enough support and plush, soft comfort. And the cool gel really does work.. For the first time in a long time, I didn't wake up in the middle of the night overheated. When morning came, I got out of bed without the accustomed aches and pains. And my wife loved it as well from the first night sleeping on it. It comes with 2 cool gel memory foam pillows, which are quite firm compared to the old feather pillows I was used too. By putting an old feather pillow on top of the foam pillow, I got the perfect combination of firm support and plush comfort - just like the mattress, with no overheating. Very impressed with the responsiveness/communication from Classic Brands.

VERY NICE, LOOK NO FUTHER.

My wife LOVES this mattress, If she is happy, I am happy. She is the most important person to me!! Very well made, cool, very heavy so it don't slide around on the box-spring getting on and off the bed. It is a bit firmer then expected after reading other reviews, most people like firm. LETS NOW TALK ABOUT THE SELLER, Classic Mattress. Classic Mattress contacted me a couple days after receiving the mattress to make sure I was happy, I mentioned a little issue I had (no big deal still very happy). Before I knew it Classic Mattress went ABOVE & BEYOND to make sure I was 100% satisfied, 99% was not good enough for there customer service. I AM A CUSTOMER FOR LIFE.

Love it!

I was on the fence about buying a memory foam mattress at first because most of them are too firm for my wife. This mattress however has a softer layer on top, with supporting foam under it. So you get a semi soft feel when you lay on it, but great support. Also none of your limbs go numb, which I've experienced from other memory foam mattresses that were too firm! If you're on the fence about buying a memory foam mattress, get this one! You will not be sorry! Both my wife and I have been sleeping like a baby since we purchased this mattress. Also, I have 3 bulging disc in my back. Those of you with back problems know how picky we are about our mattresses. This is a terrific mattress and a great value!

Great bed, our morning soreness is gone

Not the happiest with the mattress because it has only been two years since I bought it, but it has a deep sag in it. I am not a particularly heavy person, but I'm still experiencing sagging? I need to find my warranty.

Most comfortable bed ever

I purchased this because my wife was having back issues and I had a sore shoulder every morning. She likes a soft mattress while I like a firm one. I went with this one because it was advertised as 'Plush' and she would appreciate it.

The mattress arrived quickly and the packaging was pretty intact. It weighed a lot. I carried it myself but would recommend getting help if possible. I set it up on a new Zinus 14'' platform. After unrolling, it expanded to 14 inches quick readily. We slept on it the first night.

The first night, it was very soft. I found I was ok with it though. It was soft, but supportive enough. I've been tracking my sleep for months and my sleep improved right away. I also woke up to a, much less, sore shoulder. My wife reported less back pain the first day also. The next few days we improved more, and by the end of the week, had no more soreness upon waking in the morning.

The bed did get firmer over the first 5 days. At one point, I thought it was going to be too firm but we still sunk in enough and had proper support. Memory foam mattresses are different in their feel than coils.

I also noticed it was a bit warmer sleeping than our old mattress. it was not horrible, but it was warmer. I purchased some very nice cotton sheets and that took care of it.

The pillows are also nice. I have been using down pillows, and love them, but decided to try the gel foam pillow. To my surprise, I really enjoyed it. I'm not yet willing to throw my down pillows away, but I have not used them since I got the foam pillows.

3 inches of real memory foam

If I have $400 to spend on a mattress, would I buy this one over an innerspring mattress or a Costco memory foam mattress? The answer is a yes. You need at least 3 inches of top layer memory foam to enjoy the full comfort that memory foam delivers, and the competition at this price is between 1.5 to 2.5 inches. I gave this mattress a full month of use before writing my review and am happy to report that the support remained consistent throughout the month. I rarely sweated under the sheets, and the 10.5 inch thickness meant I can buy any queen sheet set and not worry about the fit.

The construction consists of a 1.5 inch blue cool gel memory foam top, a 1.5 inch standard memory foam middle, and a 8.5 inch high density foam bottom. The density of the first two foam layers appears to be 3 lbs, which is what you would expect at this price. It is definitely not a Tempurpedic with 7 layers of foam and 5.3 lb density on the top layers.

My back did not hurt while I slept on the mattress, and my legs did not fall asleep while sleeping on my side. But I did find myself angling into my wife if she slept near me. The plastic smell took a full week to become tolerable, and I can still smell it after a month. If you have a larger budget for a memory foam mattress, definitely consider buying one with a higher density top layer.

Update - it's been over a year and the mattress is starting to sink like cheaper foam. I can no longer sleep on my side comfortably because my body sinks down too far and feel pain in my legs after a few minutes. I added a 2'' memory foam topper under my mattress pad, and it's given it new life. Unfortunately, it also means I had to decrease the rating to 3 stars.

Miracle Bed

My husband and purchased a memory foam mattress at the suggestion of my doctor. I have a genetic autoimmune disease called Hypermobility Syndrome which has deteriorated 80-90% of the connective tissue in my body. It leaves me in constant chronic pain and because of that I have been sleeping in the recliner for the last 8 months. Sleeping in our bed left me in so much pain I would have to wake up when he did at 4am each morning so that he could help me out of the bed as I cried. Because I am permanently disabled we weren't able to afford an expensive tempur-pedic mattress. I researched for two months before deciding on this mattress. I was a little nervous because of the low price, but the reviews were decent and it had what I was looking for, mostly the cooling gel because pain medication will cause you to sweat, and I hit the purchase button. Bed arrived about 4 days later and my husband put it on our box spring. I have heard from several people that getting used to a memory foam mattress will take time and may be more painful than your original mattress at first. I agreed to give it two weeks before back to the recliner I go. Last night was our first night sleeping on it and my husband was so comfortable he over slept. When he jumped up he couldn't believe I had also gotten out of bed and had my walker trying to beat him to the bathroom. I was still in pain, but I could move on my own after sleeping in our bed. If it takes time for it to become comfortable to you, by my two week deadline I may never get out of bed again. I slept wonderfully! If you suffer from chronic pain that is only worsened by pressure on and certain part of your body for too long, or if you just want an awesome nights sleep without spending a fortune, order this bed!! I promise it'll be the best decision you've made!!

Overall Good bed.

The bed is a bit firm but still comfiratable but that's not my issue. If you are going to purchase this item just know if you order a 10.5 inch it will only inflate till about 9. Ive already waited way over 2 weeks now and the bed only comes to about 9.2 inch. Also the box was all messed up, broken and torn. The bed packaging was good rapped and sealed in plastic twice. Nothing was peirced (thank goodness). My family had bought similar memory foam beds and they came in better boxes. Their was no smell. Overall good bed for firm users and it curves to your body. Just wish they can advertise the correct size and packaging can be better. Shipment was about 6 days to south Florida.

Not so cool after first night

This currently review is based off ONE night of sleeping on it. It was comfy first night (Not broken in yet) but I did wake up in the middle of the night really really hot. I'm gonna see what happends again tonight, perhaps I just wasnt feeling well but as of right now the cool gel isnt so cool

Bed is comfortable, but more on the firmer side

Bed is comfortable, but more on the firmer side. Do wish it was a tad softer, but still like the bed. I purchased this with a 18 in bed frame, so it sits up pretty high (which is great for taller people).

Couple cons: You can't wash the cover/outershell because part of the top is made out of foam which is annoying (that it's not washable, not that it's made of foam). If you happen to get stains, you could spray detergent, vinger, water mixture and dab the area, but it's not going to do much good.

You can't flip the mattress to the other side because there's like a 2in topper in the mattress that's not on the opposite side. *This is on the mattress itself, not on the outer removable shell although the outer shell also has foam. If you are someone who flips the bed so that the bed evenly wears out... know that this isn't an option with this bed. The only thing you can do is to flip the direction of the head. Now the company claims that this is not necessary, but I already notice that the parts I usually sleep on is a little softer and gives a little bit more than parts that I don't... I'm concerned about this in the long run.

It says that the bed is memory foam, but to be honest I'm skeptical... I don't know if it's just the 2 inch topper they put that is or the entire bed. The bed does have a lot of give (in terms of contour) like most memory foams... but I will say that it lives up to the expectation of keeping you cool.

Love Love Love

Love Love Love. Just as comfortable as temperpedic, maybe more. I unfilled and expanded in no time. It was easy to carry up the stairs by myself.

BUUUY ITTT!! ITS WORTH IT!

I am not usually capable of sleeping on firm mattresses, but this is an exception. I have a bad back and my other mattress was just killing me. After about 4 days of sleeping on this, I had no pain, I could move, and I felt rested when I woke up. I sleep so hard. It does exactly what the description says: relieves pressure points and aligns my back. My body is a whole lot less creaky. I would recommend the Zinus bed frame because at first, the mattress was on the floor and it was great, but after the frame arrived, it felt even better. My parents and siblings are all upgrading to this mattress because it is so great. :)

Comfortable But...

The classic brands hybrid memory foam and innerspring mattress is comfortable more so than our Sealy however, there are a couple of drawbacks that made us go back to the Sealy.

Overall length: My wife and I are both 5’ 9” and the mattress is shorter than the standard Queen Size mattress. It’s actually about 2 inches shorter than our old mattress and it made us feel like we could never stretch out comfortably.

Edge Stability: The corners and edges of the mattress don’t have as much structure as a standard mattress. When you get close the edge it feels like the edge of the mattress is going to collapse. The outer edge is just not that solid. See the added photos.

Mattress Thickness: The depth of the mattress is 10.5 inches as compared to the 14 inches depth of the conventional mattress. It’s not a big deal but combined with the mattress being shorter the Queen Sized sheets don’t fit that well and bundle up when you sleep on it. You can find a way to pin the sheets but that’s a hassle.

Overall, if the mattress is for one person to sleep on you shouldn’t have an issue. If you share it with someone else, you’re taller, or if your kids occasionally crowd into your bed in the middle of the night you might want to look for an alternative. Below is a consolidated list of pro’s and con’s for your review.

Not what it claims to be

This is false it is no where near 10.5 inches so glad i didn't order the 8 inch mattress scared to see what that one would have measured out to be ..if i could figure out how to send back without it costing me anymore than it has already i would

Best Deal

Only had it about a week, but this thing is excellent. Even if you did have to buy another one down the road, you save huge money over the big name mattresses.

Buy it again

I love it and I bought it for my parents and they loved it

Too firm and I weigh 150 pounds

This mattress was incredibly firm. It was not cozy or comfy to me whatsoever. I gave it to my mother for her guest room.

Love this mattress

This mattress is a great value and is very comfortable! I have many many many back problems, and on a traditional mattress I was miserable. Now I'm sleeping much better and don't toss and turn to get off the sore spots as much. For a 'low-end mattress' it sure was a great bargain!

comfortable bed

Nice bed at a terrific price. We bought the package with the base. Will have to see how comfortable it is over time

Great at first, but...

It was great for the small amount of time after it came out of box, but after that initial break in, prepare for this thing to sink worse than the titanic.

Classic Brand Cool Gel Mattress

Affordable firm mattress. Fits the description. The item arrived on time and was well-packaged with instructions on how to unpackage. It also has a 10 year warranty. The mattress should last for several years.

My dad loves it

After my father spent a number of weeks in the hospital and rehab he needed a new bed so we tried this mattress out with an adjustable bed frame and it has been great for him.

Very Comfortable

Matress is soft and very comfortable, have been slepping on it for 3 months and no complaints.

Bought 2yrs ago

Brought almost 2yrs ago, still comfortable. Not too soft not too firm. Did not have any odor out of box. Has a mattress cover that was washed in cold water and dried on low heat for 15min or so didn't want it to shrink.

Excellent all round

Excellent mattress and looks so great want to keep sheets off

soft but indentation

already leaving a memory or indentation in one spot, where you lay, even when you turn over in different positions

It’s very soft & firm.

I’m in LOVE w/ my new mattress i highly recommend y’all to purchase one . I have a nice king size and i slept so wonderful & woke up with NO back pains !!!!!

Love it!!

Sleeps amazing! Wonderful purchase :)

Bed

Very comfortable and easy to set up. Like the different positions.

Good mattress, great price

The mattress is fine. We use it as the base for our mattress topper. Very comfortable, no smell to it and packaged well.

Great mattress and price.

Great mattress ,price and fast shipping.

best bad I have ever had

this bed is worth much more than what you pay for

So far so good

Expanded as expected in the time frame outlined. Bed is comfy and great value. I have a ViSpring Baronette Superb for the main bedroom that retails around $5,000. This mattress is just as comfy but my expectations on how long it will last and stay this nice are obviously not as high. A safe mattress for the spare room and a good nights sleep. I'd say it is on the firm side.

Great when properly inflated

Love this bed. Not too firm but not too soft. The first one came and didn't unroll and reinflate all the way at the short ends, but Amazon was quick to send another that did work out great. I live in Minnesota, so I've heard the cold can potentially mess with it not reinflating entirely. The new one is totally fine and works great!

Great buy

This mattress I bought for my daughter who is about 240lbs. She has been sleeping on it since Oct. 18,2018. She said it is very comfortable. The mattress shows no signs of body impressions and she has had it almost 3 months.

Pretty good for the price!

I've been sleeping on this mattress for four months now and it has definitely improved my quality of sleep. Didn't have any chemical smell when I unboxed it. Also my move in date got delayed so the mattress set in the box unopened for almost a month but did not do any damage to the mattress itself.

Comfortable

This is our second purchase of this company/brand/type of mattress. The first mattress was ordered as s firm queen 10". It was great, and led us to our second purchase of a firm king 10". I will say that for some reason, the king doesn't feel exactly the same (a little softer), but overall the mattresses are both very comfortable. History: My husband thought the queen was too hard and when we went to buy the king size mattress he hought he'd try another company. That was a failure. The other bed gave us back aches, we sank right in. We're returned it and came right back to where we started! Husband is now a believer in the firm. I'm so glad that we've found a comfortable, affordable mattress. We tell all of our friends that are interested in getting a new mattress that they won't regret this one.

Comfortable

Amazing quality!!! I love this bed. I would refer to family and friends!

Causes Aches and pain

Worst bed I’ve ever used, I can’t sleep well at all. I wake up with aches everywhere. If you like stuff hard beds, this is for you.

Great Price and Awesome Sleep

This is perhaps the best night sleep I've gotten I years. I graduated from a queen mattress with a foam topper and thought that was the bomb... I stand corrected. This mattress, at least to my mind, rivals the more expensive gel mattresses on the market. I tried several in store and none compared to this in either price or comfort. I love the cover and the cooling feature creates a comfortable nights sleep at any temperature.

pretty firm

Love this mattress! I bought it because I slept on one of these mattresses at an AirBnB I stayed at and loved it! It is a little more firm than I remember, but I believe that it will soften a bit in time. Cannot beat this for the price.

Lumpy after a year

This mattress does not hold its form. After a year of having the mattress it sags on the edges and has a mountain in the middle.

Very dissatisfied. And can't find a phone number to reach company.

Bought this for my daughter Michelle and she's been waiting for it to pump up to what it is suppose to be, for a week now, and it's not. It's defective we believe. What is a good number to contact service and figure out what to do?

Love this Mattress!

Who wants to spend $1000+ for a mattress? We didn't. Especially since our previous mattress purchase ($3500) lasted just 8 years. I found this mattress on Amazon after doing an internet search for "Best mattresses under $500" -- happily, this mattress was listed! After reading the reviews, we thought we would order it. We needed something very firm but not as firm as concrete. The mattress arrived -- and YES, the box was in horrible condition. Happily, the mattress was well wrapped and protected. We carefully removed the outer bag and carried it into our bedroom, placing it on our wood platform. Then gingerly cut and removed the remaining plastic. The most difficult thing about this purchase, was waiting the recommended 48-72 hours after unwrapping the mattress, to sleep on it! My husband loved it immediately and slept well the first night. After 3 nights, I had adjusted also! We love it so much we recommended this mattress to a friend -- who also purchased a king size. This mattress is not squishy, but not firm like the firm version of the popular tempur mattress. The body definitely sinks into the mattress a bit -- reviewers who describe it as "medium-firm" are correct. Although the feel of it is not like a "medium-firm" inner spring mattress. Can't say enough positive comments about this mattress!

For a side sleeper, this is an extremely firm mattress.

My shoulders and hips are sore when I wake because the foam does not give at all.

Comfortable

I'm very satisfied with my purchase

Makes Getting Out of Bed Really Difficult

Best. Mattress. Ever. I'm on a college student budget and I was directed to this mattress by another very satisfied customer when I moved into my first unfurnished apartment. I'm pretty picky about my mattresses since I suffer from back problems due to sports injuries, but I have absolutely no problem with this one. I've had the mattress for about 6 months now and I couldn't be any happier. It's held up well, stayed cool through some truly awful hot nights, and makes me hate waking up in the mornings even more. The smell that everyone talks about does take a while to go away (about 1 month for me), but the bed is so comfortable that it was worth a little stink. I haven't had a single back twinge since I got it and that hasn't happened to me since I was 16. Worth every penny.

Best Mattress!

Love love love this mattress. I’ve been sleeping on it for months and still love it. It’s the perfect density and works wonders. Helped tremdously with my back issues and insomnia.

Decent price for comfort

We bought a twin sized mattress for my teenager. He was in need of mattress bad. He said he absolutely loves it. Definitely let it form for a good 24-48 hours. It firms up. I've laid on it, the smell isn't too bad and airs out fairly well if you actually let it sit. We let it sit for 2 days before it was slept on. It's a firm bed but forms around you. He said it's the best gift he got for his birthday. Lol we're not determining on buying a queen size mattress for ourselves, and two more Twin sz beds for our other 2 boys. Can't beat the price, and it's actually comfortable.

comfy and affordable

very comfy. I've had it for over half a year and I still love sleeping on it.

Dirty and Needle sticking out of Mattress!

The package was left at my door ripped with the mattress exposed, so of course, after opening it, there were multiple dirt stains on it. Not only that, there was a sewing needle sticking out of it. So terrible!

Great product!

Bought this for my son who moved into an college apartment . He is a XLT kinda guy and this has held up great.

Dad loves this bed!

Dad loves this bed!

Not suitable for users with mobility issues

We have found the bed very difficult to get up from due to health limitations. The mattress is well made but choose something less deep. Very comfortable, getting in and out is a big challenge.

So far a great mattress and overall buy!!!

Not every mattress is right for everyone and you must do your own research. This mattress is however for me is an awesome buy!!! I have had now over 4 memory foam mattresses and this one provides the right amount of support and plushness. I sleep hot and have back and neck issues due to injuries and weight 170-180 and noticed this one was just right. I am having some issues with pocketed fitted sheet but that is not the mattress fault. upon unboxing it doesn't take much time to reach full expansion and has a mild if barely noticeable odor. I personally try to keep the costs down for my guest rooms but i find that i go to this one and sleep great. 8 inch mattress's of which i have had now 2 foam and 1 hybrid have fell flat. I went to Matr$$ depOH and tested a number of higher priced models while imitating Goldilocks only to find a $4K mattress to be the one i liked most. UM NO. this is a definite keeper although a bit hefty to move around by one person. Happy purchase!

cheap quality

amazon will sell any junk for money, they used to care about customers but not any more. amazon and its products sucks, I am looking for alternate.

Very Comfortable Mattress

This mattress is very comfortable and easy to move around.

You will wake up so rested

So easy and so comfortable.. love this bed

Great mattress. Great price.

I love this mattress so much. It’s firm, but still gives enough to not feel like you’re laying on the floor. It was cheap, easy to set up, and after a month of use, still totally fantastic. I’m sleeping so well.

PERFECT

I LOVE how it feel, LOVES been in it.

Great quality and comfort!!

Love this bed!!!!

Comfy mattress

Love it soo.. comfortable!

Fair

I really expected this mattress to be firmer than it is. It felt fairly firm when I first got it. I have been using it for a month now and it seems much softer. It sinks in the middle and is hurting my back. I'm going to try to flip it over and sleep on the other side to see if that helps. If not I guess I will have to throw it out and buy something else. It does stay fairly cool though.

Cooooool for sure

bought 2. very pleased

Good

Really comfortable!

Great bed!

I bought this as a guest bed. It is incredibly comfortable. My husband now sleeps on it all the time. He no longer complains of back and hip pain. It is so wonderfully comfortable to sleep on. Great bed, great value, great price. Absolutely love it! I now want to purchase the same mattress in a king size.

Inspect your mattress closely!!!

Was super excited it arrived a day before it was supposed to. I was not super excited when I opened package and went to roll out the mattress and was stuck by a rusty sewing needle that was left sticking halfway out of mattress!!! This was my first time ordering a bed online and I’m positive this will be the last time. It isn’t that comfortable and getting stuck with a rusty needle made it that much worse.

The mattress never fully inflated.

I am so disappointed in this mattress. We ordered it a couple weeks ago and it never completely inflated all the way around. They sent us a new one and it did the same thing so it is hard for me to think it is a fluke. I was really looking forward to this mattress!

Great buy

Need a bed for a 6-month stay somewhere, and the apartment I was in was at the top of a very narrow set of stairs with a hard right turn - so needed a bed that could get up there. Figured I'd try the "bed in a box". This bed is more comfortable then the $2000 bed I purchased that has the traditional mattress with pillow top and box springs below (bought the frames that was recommended to go with it - which was very easy to put up since it folded) When ready to buy another bed for my home will look to buy this one in the King size...

Not comfortable

No one that stays over will sleep on it. It sinks too much in the hip area. Not worth the money!! Stay away!!

Lingering Chemical Smell

We've had the mattress for about 10 days and it still has a strong factory/chemical smell. I have removed the cover and washed it and have sprayed the entire mattress with a can of Frebreeze. Even after this, it has a strong smell. I think we would love the mattress if we were able to rid it of this strong chemical smell. I can't imagine it can be healthy to breathe this.

Stay Far Away From This Company

Bought a CB single xl mattress and adjustable frame from Smart Comfort in Pembroke Lakes Mall in Florida. Keith who said he was one of the owners sold us the set. He led us to believe that this mattress set was made exclusively for Smart Comfort. This is untrue, you can get it on Amazon as well as many retail outlets. I later found out, I could have purchased this at half the price. Remote stopped working. I went into the Smart Comfort I purchased it at. Sales person said I needed the receipt which I didn’t have. He didn’t bother to look up my purchase on his computer. Later on, We picked up a remote and the said they had to program it for us. Appointment was made for 2/4/2010 at 2:00 P.M. They never showed up and didn’t call to cancel. Called C.B. Classic customer service and informed them of the above. The woman customer service agent said she could do nothing about this. Keith of Smart Comfort sets a high price and it’s like buying a used car, haggling the price. You still wind up paying twice as much as a reasonable price. Stay far away from this store and this company!

14 inch cool gel

This is the best mattress by far. We absolutely love it!!

Trash company

I purchased (TWO) twin box spring adjustable mattress only one was shipped. after a month and a half Im still waiting for the other one. They lied to me on several occasions saying someone will call me back, no one ever does. Trash company. I hope I never need a repair.

Bad customer service won’t carry out warranty item

We started out in May with Gayle in dust serv and she said would send out a new remote. This is end July. Item under warranty at this time. I sent out review but when asks for r3ceipt your site won’t download it. I’m trying again. I have numerous phone calls and emails to Gayle and Justin and all they do is out in voicemail. My brother needs a hospice bed. I don’t want to store this new bed Just because of a remote your company won’t honor and send out.

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Disclaimer

*All metrics regarding customer sentiment are based on aggregated public review content, including reviews that have been submitted to this site and elsewhere that have been evaluated by our data science team. While we strive to provide useful metrics for the benefit of shoppers, we cannot certify their accuracy at any given time due to potentially incomplete and inaccurate data sources.

Furniture shopping is an oftentimes tedious and mundane task. This site's sole purpose is to help you make the decision faster and with more peace of mind. We sincerely hope that whatever your interaction with this site, that it is helpful and timely for you, and that the product information here guides you to the best outcome for your daily life. May all benefit! The reviews here are aggregated from other sources across the Internet and although we have tried only to find trustworthy reviews, the content and scores here may be subject to manipulation by agents acting on behalf of manufacturers and marketers. Like all things you read on the Internet, understand there is no better judge than yourself. When it comes to your own comfort, your own body is the only North Star. Where Slumber Search discusses medical ailments, we strive to ensure the information on this site is accurate, current and useful, however, we do not warrant the accuracy or completeness of any information related to medicine. We are not doctors -- if you have a medical condition, please consult your doctor.

The makers of Slumber Search also make affiliate commissions from some of these manufacturers to keep the site running. There is NO additional price markup for using this site or on links from this site and any commissions made by Slumber Search come out of the brand's profit margin. See how it all works here.