Casper vs. Dormeo
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Casper
Casper is one of the most interesting trend-setters in the mattress-in-a-box space. They, by and large, shed light on how a brand with great marketing and a popular product can disrupt an industry. Casper has kept innovating its products with their 4D Sleep Technology, and four flagship mattresses: The Original, The Original Hybrid, The Wave Hybrid, and The Nova Hybrid. For warmer sleepers, they also offer Snow Technology enhancements in their Wave Hybrid and all new Snow Mattress. But, with all the options, can Casper still deliver on comfort?
Dormeo
Dormeo is a popular mattress brand in the UK and Europe with countless mattress offerings to choose from. They revolutionised the industry with their inclusion of the Octaspring all-foam coil, which provides targeted support while ensuring essential cooling and pressure relief. Since then, they have added pocket sprung and traditional all-foam varieties too. Customers generally like their mattresses, but there have been some complaints about durability.
Based on our aggregated reviews and our scoring method, we recommend Casper in this match up!
Mattress Score
Overall Score:
Casper: 8.9/10
Dormeo: 8.7/10
Customer Satisfaction:
Casper: 8.8/10
Dormeo: 8.6/10
Price Value:
Casper: 8.6/10
Dormeo: 8.1/10
No Back Pain:
Casper: 8.8/10
Dormeo: 8.8/10
Price:
Casper: $595-$3995
Dormeo: £99-£1549
Casper:
Get Yours Now
Dormeo:
Get Yours Now
Casper's Owner Satisfaction
With brands doing lots of work on their online reputation, it's pretty hard for an average shopper to get to the bottom of customer satisfaction. That said, customers report feeling comfortable with these mattresses overall. But, there were some complaints from customers that disagreed with the feel. so look below to see if the mattress specifications will work for your body type!
Casper's Supportiveness
Mattresses that are good at support are usually believed to be firm, but when we talk about support, we're describing support that cradles the body ergonomically. Most reviewers would describe these mattresses as providing good support, but rarely, some customers are not so sure.
Edge Support
These mattresses have good support along the edges, which what customers want who sit on the edge of the mattress or roll away from the middle of the mattress.
Bowling Ball & Density Tests
By resting a bowling ball on the mattress, you can measure how even a mattress is in terms of support. These mattresses are above average in providing support, but some with wide hips and shoulders may experience some discomfort.
Casper's Durability
Longevity of comfort is one of the most important factors in selecting a new mattress. Even though there are some factors, like dust mites, that mean having a mattress for 15 or 20 years isn't the best, we could all sleep easier if it was a guarantee our mattress would last that long. These mattresses, specifically, are competitive when it comes to durability. Based on the specs and a majority of the customer feedback, these mattresses should last over 7 years for most, but some have complained about changing feel. If you are a heavier person than average and worried about durability, do some additional research to make sure your selection works with your body.
Dormeo's Owner Satisfaction
Most customers reviewed these mattresses highly and felt comfortable in their beds. However, some folks didn't have the same feeling. If one of these is one your list, make sure to read on to make sure it will work for your body.
Dormeo's Supportiveness
A supportive mattress that properly cradles the body is what you need for a better night's sleep. If you have a mattress that isn't supportive, a mattress that aligns the spine could give you a much better sleeping life. These mattresses offered good support at first, but some had issues with comfort over the long term.
Edge Support
Most customers find these mattresses to have good edge support, which is beneficial for those that like rolling over towards the side of the mattress at night. Some folks that have larger builds may still experience some dipping along the sides.
Dormeo's Durability
Mattresses don't seem to be as long-living as they once were. Finding a mattress that lasts over 15 years is hard to find. That said, finding a long-living and comfortable mattress can save you thousands. Sadly, sleepers have mixed feelings about these mattresses. Many folks feel comfortable with their mattress and are happy, but others have issues with comfort on a quicker time frame than average.
Browse Casper Customer Reviews
Sanity Saved!
My husband and I both have serious bone and muscular issues. Mine from years of being in the Army and my husband from being run over by a truck two years ago. So, we have been on a quest for better sleep for quite some time. No matter how much money we spent on mattresses; we still woke up stiff and distorted in pain. I kept hearing Glen Beck talking about the Casper mattresses so, I finally ordered one even though we had doubts it could be that much difference. We were just accepting the fact that pain was our present and future. The price was much less than expected and the ordering process was simple and effortless. The mattress and foundation arrived in only a few days, much faster than anticipated. Putting the foundation together took no time at all; then we opened the mattress box and watched in curiosity as it expanded to fit the frame. That night, as we got in bed, we were unsure because it felt so different. Seven hours later (longer by far than either of us had slept in years), I woke up first and as I prepared to ready myself for the struggle of moving stiff, painful joints, I realized, for the first time in more than ten years, there was ZERO pain!! My husband had the same experience! So, thank you, Casper, for being the reason we have a new lease on life...pain free mornings and deep, restful sleep through the night. We are in awe and we bow to your genius. Brava!!!
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Best sleep ever!
By far the best mattress I have ever owned. I will stick with Casper for all of my future mattress needs!
Amazing Comfort and Support
Unboxing and building the foundation was very easy. The mattress unrolled itself. We did let the mattress air a couple of days for the manufacturing smell to dissipate. Compared to our previous “pillow top” mattress the Casper provides much better all over support on pressure points (hips/shoulders/sacrum). The feeling is indescribable. You don’t sink into it - you’re supported in it. I would definitely recommend Casper to a friend without reservation. In fact, I’d insist they try mine out first (which is what happened to me and I was amazed). The best advertising is a happy customer.
Incredible!!
It fascinated me that it was vacuum sealed. Guys, this is one of the best purchases I have ever made. I also purchased your pillow, which I adore! I was stunned to receive it the day after I ordered it and was incredibly grateful. The bed is everything I hoped for and I thank you for the service I received. You bet I would recommend Casper! Thanks again.
Casper forever!
This is my Casper and I couldn't be happier! I got us the Casper because I heard good things about it, the whole thing was a great experience: the easiest unpacking, assembling and installing on my bed frame ever! I sleep with my service dog and there is plenty of room, no sagging mattress, not too hot, I give this all a big, fat thumbs up!
Awesome. Just what I needed
I work 3rd shift and sleeping during the day/afternoon was very difficult. To get to, and stay, asleep. I would have to take sleeping aids and the such. Now, I can just put my head down and I am out like a light. At anytime I want. With no sleep aids. Just head down and out wake up fully rested and ready for another night. Thanx
Love it!
I knew the 'set up' process was going to be easy, but it still surprised me. I got the box into my car and my place all by myself (it's large but manageable), and then it was less than 5 minutes to unbox it and have it ready to go. An absolute breeze. On top of all that, it's a dream to sleep on (you see what I did there?). The mattress is firm enough to be supportive, but also cushions your body and molds to it so nicely. I work out of town for two weeks at a time and when I return home I am just dying to crawl into bed. Worth every penny :)
Worth every penny
Easy unpacking, and great to sleep on! I was able to unpack by myself.
Casper
Love this bed, sleep is amazing...
Sleeping on a cloud
I ended up buying everything available: foundation, mattress, pillows, sheets and duvet. When all the boxes arrived I was like a kid in a candy store. I was so ready for a new bed and getting a better night of sleep. Setting up the foundation was super easy, but what I was really ready to see with my own eyes was the mattress coming to life. Once I had everything unboxed and made my bed I couldn’t wait to go to sleep that night. That first night was like sleeping on a cloud. Now after sleeping on the Casper bed for over 2 weeks I have had a better nice sleep, I’m not waking up in the middle of the night trying to find a comfortable spot or waking up in the morning to a sore back. I’m truly impressed and very happy. I will be definitely recommending my family and friends about Casper.
After all these years...
Great mattress. So glad to get away from spring-type mattresses that maybe are ok for about a year, and then start to sag. I have spent thousands of dollars on these mattresses, have had them replaced on warranty at least three times over the years. Never go back.
Nothing, nothing helps you sleep better than this mattress.
From the start I was a little skeptical, but a very good friend recommended Casper. So my wife and I talked and decided to give it a chance. After all, with 100 days to try it out there was only a little effort to lose. So we unpacked the mattress and let it sit open for 24 hours. I have to say, opening the box and cutting the wrapping off was a cool experience. We replaced our mattress with the Casper, kept our original box spring. Night one it was comfortable, firm, cool to the touch, and felt like a hug. Night two I realized that the edge was not as firm as a standard mattress, but then again it was not hard on the edge. I realized that I have been sleeping on the edge of my mattress and it was not doing me any favors. The Casper changed my body alignment in the bed and I am glad it did. After a week we both agreed it was a good mattress. After a month we decided to keep it and discarded our original mattress. It has been over a year now and I would not trade the Casper for anything. If you paid me a million dollars, I would give you the mattress, but I would buy another one and keep the rest of the money. I played college football, weigh over 300 pounds, have bad knees, hips, shoulders, and back, but this mattress allows me to get out of bed without any pain. With my old mattress it would sometimes take me 20 minutes to walk after getting up. With the Casper I hop out of bed with no pain, it is the best part of my day. The best part is the Casper still looks brand new, no depressions or sagging at all. Even the four dogs that fight for position during the day have no effect on the shape if this bed. Now lets discuss the cooling effect. I used to sweat every night in my old bed. The Casper breathes, period. I do not sweat at night any more. It is cool in the summer and adjust perfectly to your temp in winter. I can wear long PJ's and still be comfortable. And then there is the motion of the mattress. Ask my wife and she would tell you that I never get up in the middle of the night anymore. It is not true, but she just does not feel it. I don't feel her get up in the mornings either. I never needed an alarm clock until the Casper, she got up first and her moving would wake me up. Now she gets up and my alarm goes off to wake me up and I think that some days she over slept. Nope, she just got up without me feeling it. If you took the time to read this review, then do yourself a favor and try this mattress. If you don't like it then you are in the vast minority and I have a slightly used mattress to sell you. Give it a try and at the very least you can cut open the wrapping and watch the mattress grow in awe!
Overall Impression of this Mattress
In a word, I LOVE this mattress. It's the best I've ever owned. It took me a full month to adapt to it, though, just as the Casper documentation warns. I even considered returning it, but I can now say I have not had better sleep in decades.
Best Sleep in Years
Bed and foundation arrived fast! Set up was simple and easy. I ordered the foundation as well it sleek and attractive looking super simple to set up. I had been having back problems which my old spring mattress just made worse. It took a few nights to adjust but now I/we sleep better than ever. I wish I would have ordered months ago instead of waiting so long. So happy you offer payments with affirm. End of story we and our dog simply love our CASPER!
Our New Mattress and We are Thrilled!
I was skeptical about buying a mattress that comes in a box but when I watched the video on how Casper Co. developed the mattress, I thought what was the worst that could happen, we ship it back within 100 days. I had had a small back pain from sleeping with my 5 year old and sleeping crooked. The Casper mattress was delivered. My husband and I had been playing musical beds with our twin 5 year olds. The moment the bed came into the house, we were like, mommy and daddy are going to sleep in our room in our new bed. In 1 night, my back pain was gone and I slept in the same bed as my husband after weeks of moving from bed to bed in our house. My husband loves the bed and refuses to sleep elsewhere now and I just sneak out of the kids rooms back into the Casper. I think we may buy one for my father for Xmas! Loving the bed! Saved my back and rekindled my marriage, lol, in a manner of speaking. Thanks Casper!
Results
I was able to unbox the bed by myself. Some struggle involved, but very doable. I thought the mattress would be squishy like my previous foam mattress. I was surprised at the relative firmness. The results don’t lie, I have been significantly better. Very happy with my Casper.
fantastic
unboxing was fine. easy and quick. it’s honestly the best mattress i’ve ever slept on.
Great mattress
Setting up the Casper sleep system was fun, simple and fast. We had it unboxed and set up in about 45 Minutes. I was a little worried about having to get used to this type mattress as we have had a waterbed for the past 30 years. Boy was I wrong. From night one, my wife, my dog and I have slept great. My dog even sleeps in in the morning. She doesn't want to get up. This is the most comfortable mattress I have slept on. Great job Casper. Highly recommend it. In fact, one of my sons is considering buying one.
Cover seems great. Easy to get on the bed.
Yes, easy process to put the frame, foundation and mattress on. I had the best sleep since before I was pregnant and my baby is 7 months now! I'm a side sleeper and I found it super comfy. I actually like that it's lower to the ground than a double sided pillow top, as my dogs can get up and down much more easier now.
It's like sleeping on a cloud
I had various spring mattresses for years. After a while, all of those springs can be felt and they press against every part of the body in the most painful way. I would wake up with pain in my neck, hips and the arm on the side I slept the most on during the night. And after doing a month long sleep tracking app, I found that I was only really averaging, at most, 2 hours of deep, restful sleep a night. After only one night I spent four out of the six hours asleep in a deep slumber and had no sleep-related pain. The only downside is that the cooling technology has me adding an extra blanket but that just makes the bed cozier.
Very comfortable bed, supportive enough for my neck and back issues.
Love my Casper! I've been sleeping on it for about 2 weeks now, and it's lived up to the hype. It offers enough support for my back and neck, and I can sleep comfortably on my back and side. Was easy to set up and started sleeping in it that very same day.
Sweet...!
We have let it "air out" for 5 days, to get ride of the chemical smell, before using. It's still there after a week...
Love the mattress!
The delivery was 2 days late. Oh well. The product is fantastic.
Love it.
Sleeping great! Waking up with out any back or neck pain. Energy levels during the day have gone up. Happy with my Casper purchase
Great Mattress
I had the same spring mattress with a memory foam pad on top for many years and thought it was comfy but my back always hurt. After the first night on my Casper mattress I knew it would be great for my back. I am extremely happy with it and feel very comfortable. I also upgraded from a Full to a Queen and it is the best! Highly recommend it to anyone who likes a comfy and supportive mattress (AKA everyone.).
YAAAAASSS!
This bed is the JAM! I haven’t slept this well in ages. I usually toss and turn all night long, but with the new Casper, and only a few days in, I’ve already noticed that I am actually getting a full night’s sleep as well as waking up not feeling exhausted and achy. This bed is basically like sleeping on a perfect cloud. We also purchased the pillows and that was the icing on the cake to make it that much better. My body is already thanking me!
YAAAAASSS!
Sleeping through the night is actually a thing? Who knew!
Defines how sleep should be experienced!
I works nights as a paramedic and I was starting to experience horrible back pain. This mattress just sucks you in. I also feel like this is perfect for someone who sleeps during the day. It muffled vibration so when my little one walks in and bangs on the side of the mattress I don’t feel it. Thank you Casper!
Defines how sleep should be experienced!
I works nights as a paramedic and I was starting to experience horrible back pain. This mattress just sucks you in. I also feel like this is perfect for someone who sleeps during the day. It muffled vibration so when my little one walks in and bangs on the side of the mattress I don’t feel it. Thank you Casper!
Comfortable bed, great buying experience
Get a bed over the internet? Get a bed in a box? Get a bed without comparing it next to dozens of other possibilities? These are all out of the box concepts (get it?) but it worked for me and my wife. The bed was delivered to my door less than 48 hours after I ordered it. The box was incredibly heavy and it required some muscle to take it to my bedroom. It also required work to unwrap it. But compared to going to a local store and picking it up, it was 100 times easier. The bed itself is very high quality and comfortable. We have the original high end memory foam bed in our hour. This bed is as good if not better than that bed - for fraction of the price. We are getting great night of sleep as a result. I would never buy a bed any other way and from another brand.
Best sleep of my life!
The unboxing experience was super easy literally no tools needed just putting everything together, I had got the foundation, metal bed frame, mattress, and bed sheets and everything feels amazing, perfect height all together and it all felt greatly made. The sheets feel just like hotel sheets, I love them. Next I’ll be getting the pillows!
My Daughter LOVES her new Casper!
Here's a little secret. I used to work for a large mattress company, I know mattresses. When my Daughter complained of the lousy spring bed she had, I knew what I wanted to do. Truly, the best way to buy a bed is to simply have one sent to your home, with a free-trial, it is a no-brainer. I was not home when the bed arrived, my Daughter and Son set it up, easy, they said. But the next morning, when my Daughter awoke, she was all smiles. "I had the best night of sleep, ever! Thanks, Dad!" That's all I needed to hear. Thank you Casper.
Excellent! I am so glad I opted for the Casper!
Tremendous difference from my former traditional mattress. I would definitely recommend to anyone who is interested in making the change!
Durgen
Fast delivery and great product. I woke up feeling very well rested.
Wonderful mattress
Easy unboxing. Love sleeping on it. I would and have recommended this to friends.
Impressed the first night
Unboxing the mattress was easy. The experience of sleeping on the mattress far surpassed my expectations. Despite the break-in period, teh morning after the first night sleeping on the mattress, I knew I have been lacking restful sleep up until now. My previous mattress was a spring with a foam topping. every morning I would wake up with some hip pain but never thought it was my mattress, but rather the shoes I was wearing throughout the day. After my first night on the Casper mattress, no pain. Beyond grateful for the most restful sleep I have had in a long time.
Great Sleep @ a great price
Love the mattress! It was either the casper or a matress for 3,000 and im glad I saved my money and went with casper. I have one of those name brand memory foam mattresses in my spare room and you cant tell the difference between that and the casper mattress. I am very happy with my purchase!
I loveeeee it
It was super easy to unpack !
Great mattress & GREAT PILLOWS!
The unboxing experience was good. The only problem I had is....I ordered the mattress on Wednesday the day before Thanksgiving. We were in Palm Beach, BUT we live in Chicago. I told the manager that we would not be home until Monday. She said it doesn't go out for 2 days, which would have been Monday. On Thursday (Thanksgiving) I received an email from UPS that the bed was going to be delivered on Friday, the day AFTER Thanksgiving. IT WAS A BIG FIASCO trying to reschedule the shipment. I spent half a day, contacting the store, UPS AND then the following week, I couldn't get the bed delivered. The girl at the store got that done for me. IF THE STORE WOULD HAVE LISTEN TO ME, WHEN I TOLD HER THAT I WOULD NOT BE HOME, THIS WOULD NOT HAVE HAPPENED. IT TOOK A LOT OF TIME ON MY PART, AND I AM NOT HAPPY ABOUT IT!
great
yes, highly recommended
Browse Dormeo Customer Reviews
Not as great as expected
Don't get me wrong, it is an okay mattress, but not the kind of mattress that I was really after. I got sold on their Octaspring tech, but in all it just makes weird bumbs in the mattress. I didn't feel as supported as I was before.
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Love it!
The Dormeo bed has a bounce to it that other beds don't. It's good for snuggling up with your SO if you know what I mean. :) Highly recommended.
Weird peaks and valleys
I've had my new bed for a couple months and it already has some weird dips in it that weren't there at the beginning. I don't feel anything differently yet, but I expect that it may sag soon.
Really comfortable
I just love this bed. It is really comfortable and curves to my body when I sleep, which is exactly what I was looking for! I might even buy one for my kids because I love it so much!
It's pretty good
I knew I was taking a risk when I selected this mattress because it is new technology, but overall I really like the feel. It's unlike other beds that I've had.
Truly Great
Truly Great Mattress, so comfortable and supportive
I am very pleased...
I am very pleased with this mattress. It took some getting used to.
Having slept on it for 3 months now, I can feel a difference in my back. The support it provides is excellent. It is unfortunate that I couldn't try the mattress before buying, but based on the description from Dormeo, I went for it. This mattress feels as good as other well known and more expensive memory foam mattresses.
One negative is that there are no handles on the sides of the mattress to enable rotating it. So it is difficult to hold it to rotate.
It comes rolled up, and then you open it and roll it out. But if I had any reason to return it, i don't believe i would ever be able to fit it down the stairs again. Fortunately that is not necessary for me, but worth considering before buying.
Best mattress I’ve had so far
We brought this mattress after suffering problems with back pain with our previous mattress, this is a well built and quality matress and the Octaspring technology seems to work well. Only snag I have is that its starting to become soft in some areas after one week of use hence why I’ve given it 4 stars so far. I will review this again after 1 month.
Wonderful...
Wonderful, firmness perfect, can lie on it all day, like I sometimes need to do without the usual backache from my old mattress. It is worth the money, and I look forward to going to bed every night now.
It's medium/firm...
It's medium/firm so excellent for lying on back and good for side sleeping as well, I just prefer the Mistral as it's softer at the shoulder end due to the different zones
Very comfortable except...
Very comfortable except at the edges. Bought it for my back problems. Getting a comfortable nights sleep but find that when sleeping over 8 hours, back hurts a little.
A very comfortable mattress
A very comfortable mattress, you'll sleep wonderfully on it. It can't get 5 stars though, mainly for one of the reasons you'll see on the reviews that told you how good the mattress is.
It's very thin, which you don't notice when sleeping on it due to the foam they've used. The problem comes with bedding, mattress protectors and fitted sheets, even Dormeo's own are for thicker mattresses. You'll constantly find yourself rolling over on big clumps of excess sheet, your protector will move around a lot. It's a shame because the mattress is great, if only Dormeo would make a protector and sheet for this mattress specifically...as this is the only decent mattress on the market that is this thin.
If I am honest, the mattress...
If I am honest, the mattress is not a comfortable as I imagined it would be. Although, for the price I am not complaining as it is still a good mattress. I think it may just be a bit harder that I thought it was going to be. I still seem to end up in the middle of the bed for some reason?
This mattress is the best
This mattress is the best. It comes vacuum packed and needs to be unrolled and left for several hours so that it reaches its maximum capacity. Bought for rugby player who finds that it is the best mattress he has had. His body is perfectly supported from top to toe and he has a very relaxed deep sleep. Would recommend this mattress to anyone who suffers from aches and pains.
I am delighted
I am delighted with the mattress it is comfortable and seems to be helping to alleviate some of the pain I experience due to a long-term condition. Still getting used to the pillow but it was free so I am not complaining - its firmer than my previous pillows so I am adjusting to it over time. I would certainly recommend the mattress, I am delighted with it.
It's really comfy
It's really comfy and I'm very happy with it. It's not too hot, as with some thicker memory foam mattresses. It took about 8 weeks for the new chemical smell to disperse though. Given the chance it would be better to air it for as long as possible before using. I gave it two weeks, but longer would have been better.
This was O.K.
This was O.K. However my Dunlop was just the same, so no better or worse. The pillow was dredful. Hard, couldn't get it to shape my neck or head. I think these are pilowas they can not sell.
High quality
High quality, very comfy mattress - pleased with purchase. A bit thinner than I imagined it would be, but it is the size stated, so it was me imagining it to be higher that was the problem.
We thought we would sleep a lot better...
We thought we would sleep a lot better than we use to. Perhaps we expected too much.
Very comfortable...
Very comfortable, no sign of the back problems which plagued me for years
Although this mattress is a lot 'thinner'
Although this mattress is a lot 'thinner' than others I have had - so my wooden frame is almost as high as the mattress, it is excellent - exactly as it says. And whilst I still don't sleep as much as I should do, it has certainly made a difference. Definitely recommend !
I bought this mattress for my Son
I bought this mattress for my Son, he has joint problems and is a big lad about 15 stone, he loves the mattress,He was skeptical to start with as he helped pay for it. he says he has never slept so well
Absolutely love it
Absolutely love it ,had a memory foam mattress before this one which was excellent ,so after lots of research decided upon this after reading many positive reviews .Highly recommended .
The mattress is very comfortable
The mattress is very comfortable, good depth and feels great. As I already had a memory foam mattress that I purchased many years ago at a much greater price i
Thought my old mattress & topper...
Thought my old mattress & topper could not be beaten but it has. So comfortable, sleep came easy & following day just feel rested & ready for the day ahead.
It does the job
It does the job. I grew up in foam mattresses and at a fraction of the price of others it's a good deal. The smell took a long time to fade though
Delighted
Delighted with my new mattress. I never realised what a good night's sleep was until I bought this mattress. So comfortable
So much cheaper
So much cheaper than alternatives of same quality. Love the cooling layer which offers a little give to the firm memory foam
Very comfortable
Very comfortable - best I've had! A bit too warm in hot weather, but the comfort makes up for that.
I was very happy
I was very happy with the size fit on to my bed frame very well. I would recommend this to others.
Great product
Great product, easy transaction and super quick delivery. I'd certainly order in line again.
Superb
Superb value for the money! Really happy with this Memory Plus mattress. Nice and comfy!
Fantastic
Fantastic best sleep as I'm disabled I've never slept so good now sleep night through
comfortable supportive mattress
comfortable supportive mattress - good for relieving aches and pains after a long day
I find I am sleeping...
I find I am sleeping a lot better without a bad neck and back in morning
Very comfy mattress
Very comfy mattress, great nights sleep.best thing I have ever brought.
Excellent product
Excellent product, excellent quality very comfortable nights sleep.
Awful
Awful products and terrible customer service
Dormeo matress
i got the classic not as good as they claim thinner than i thought fitting a double sheet on it its very loose so not got much to cover so rucks up when you sleep on it so you sweat anyway very overated to the adverts they put on tv
Not fit for purpose
WARNING TO ALL FUTURE POTENTIAL CUSTOMERS... I bought a mattress from this company, it arrived and was not fit for purpose -low quality, not as advertised. Upon returning the mattress a charge was deducted from the refunded amount. It was previously agreed over the phone to resolve this issue that it would be collected indicating I would be refunded in full. After challenging them about why they don't want to abide by consumer law they say it's in their fine print... So my advice after appalling customer service call is on their FAQ page it states "if you are not completely satisfied it can be returned for a full refund" - this is not true!