Brentwood Home vs. Saatva

Brentwood Home's Owner Satisfaction

Brentwood Home's Supportiveness

Brentwood Home's Durability

Saatva's Owner Satisfaction

Saatva's Supportiveness

Saatva's Durability

Browse Brentwood Home Customer Reviews

Great mattress!

Ordered 2 of these for my children to replace their toddler beds. Arrived vacuum packed, and immediately popped up to 9" when the plastic was removed. Took a nap on them myself to test them out. Very comfy and supportive! (Actually as good or better than our $3000 king sized icomfort we bought a couple years ago) Customer service was great when I had questions. I found out they actually hand make the mattresses when you order them, they are not sitting in a warehouse somewhere. Arrived suprisingly fast. And as a bonus on top of all that, the kids love them. Would definitely recommend!

My favorite bed ever

I love it! I'm not sure why so many people posted negative reviews, it is soft and cloud like!! At first touch it is furmish but lay in it and it cuddles you. It came rolled up and vacuum sealed into a box which by the way is super heavy. Two people will have to lift this thing, it is heavy!!! You unroll it and cut off plastic and it poofs up, ours was fully proofed up by like 10 hours. We put it on a frame suggested when buying it and it's been epicly great! I've slept amazing every night since having it, no issues with it at all!

2 year review

I bought my Queen mattress in 2014. Honestly, the best decision I've ever made in my 20's. The best purchase I ever made online and the best item I ever got from Amazon. I have prime shipping so of course, seamless delivery. I'm buying one of their King mattresses soon and have pretty much told all my friends and family about this mattress. This is not the super fluffy or bouncy mattress, this is a sturdy, contortion mattress that encourages deep sleep and often you don't want to leave in it in the morning. I put this mattress on an old box spring which was a horrible idea. This mattress is best on a sturdy platform or slates. My old box spring had a slope and although it was a slight unlevel, I felt it in my neck. I love the fact that the cover is washable (regular cycle, tumble dry on low heat)....there have been some no staining spills and I'm grateful for that cover. Also, I live on south Florida, nights can be hot. I've found that in the summer to just use 1 cover sheet and no comforter to alleviate the heat that might be harboring in the mattress. This is very effective. I've never had any issues finding sheets to fit it but it's a very deep mattress and adds height to your bed. I like the height it brings to my room. Great investment. I will be selling the mattress for what I originally paid for since the prices have now gone up and still a $200 discount to the future buyer. Oh and this is an honest review and no they didn't offer money, discount, candy or anything for my truthful experience.

Bamboo cover has snags and unsewn seams. Not a sign of good quality.

I am not happy that the bamboo cover has two small holes with a large snag/fiber bunch protruding, in addition to another cover seam coming un-sewn. I hope that whatever caused the holes did not go through to the mattress but I will be checking that out tonight. I am disappointed, and considering returning the other two I bought along with this queen size (a twin and a full) if they have similar issues.

I will update this review after I take the cover off to look underneath. If whatever caused the tears in the cover did not go through, I would consider a replacement cover if the company would send me one. Hopefully I won't have to return or replace the entire thing.

After one year, not so great.....

I initially wrote a good review for this mattress, and for the first nine or ten months it performed well; however, just over a year of ownership now and the mattress has developed permanent depressions around the waist/hip area -- on both sides of the mattress -- which is now causing moderate back pain for both myself and my wife. Rotating the mattress does not alleviate this fault, although we have faithfully followed the mattress maintenance recommendations since day one.

We of course have now been shopping for yet another mattress, and have learned that there are many quality levels for these memory foam mattresses. Average life span on them is * supposed * to be 7 to 10 years, minimum -- and we'd have been glad to get just the 7 years with this one, but if we've got this problem after just one year, there's obviously a serious quality issue with this mattress. We did call the manufacturer but the process to even have them look at the problem is too convoluted to even explain. Suffice it to say we just wasted our money on this mattress, and the "warranty" is essentially nonexistent.

So, in a couple of days our new mattress will be delivered, and this Brentwood Home mattress will be taken to wherever they recycle these type of mattresses. I only hope we've made a better choice with the new one.

Inspect upon unboxing and check the corners!

I ordered the first mattress and it literally showed up with a blood splotch (see photo). I called Brentwood and the girl who answered the phone didn't even express any concern whatsoever. She did say they'd send me a new cover at no cost should I choose to keep the mattress. Ok, cool. I let it air out for 3 full days and found that the corners were malformed as if they were melted (see photo). Ok fine, they have a great return policy (Brentwood will send someone to your home to pick it up), but alas, they don't extend that same quality of service to Amazon customers - you rely on the Amazon return policy. Ok, fine - I understand that. I called Amazon and spoke with a woman who couldn't understand that BrentWood uses a machine to compress the mattress into a small box and there's no way on EARTH I could get it back in the box. She just kept repeating to me to wrap it in plastic and put it in the box - 3 times (once after putting me on hold for a few mins). She then transferred me to the "Large Package" department and I started from zero with that guy. Same thing - couldn't understand why I couldn't get it back in the box. Until I said the magic phrase, "Not even the Incredible Hulk could get it back in the box" did he understand. Then it took me a while to make him understand that the plastic the mattress was shipped in would no longer fit the mattress now that it's decompressed - it would cover maybe 30% of the mattress. He kept repeating, "Sir, just put the plastic back on". It took me another 5 mins to convince him that it's not MY fault that there's a manufacturing defect, so there's no way I'm spending any money on a roll of plastic to wrap the mattress in. He settled on sending me a prepaid roll of plastic. 34 minutes for all this. It was exasperating. It took 30 minutes to wrap the mattress and I almost broke my back (try it alone sometime!) and the delivery guy calls in a couple days. He didn't seem to want to come up to my apt (5th floor with elevator) so I lugged the mattress down the hall into the elevator by myself. Great pickup service! THAT was fun stuff, I'll tell ya. Since there was only 1 guy in the delivery truck I had to help him load the mattress into the truck. My back LOVED that. So the new mattress arrives in a few days, and there's no blood, but I now see that even after almost a full MONTH the corners on this one are a little malformed as well (not as bad as the first one, but still not square). The corners aren't square as with every other mattress (had a TempurPedic previously). There is NO way on Earth these mattresses are, "Hand-Crafted in our own workshops in Los Angeles". Gel and latex are POURED, my friend. Maybe they hand-sew the tag on or something. Now I'm trying to figure out if I should return this one because 2 corners aren't square and I'm not sure if sheets will fit well in the long-term. One corner of the sheet is threatening to break loose at any moment. There's nothing like a corner of the sheet popping loose in the middle of the night to ruin your night (yes, it's a deep-pocket sheet). It's going to be a major hassle returning it again, so I'm not sure what I'm going to do. Just make sure you look at the mattress cover THOROUGHLY and make sure your corners are SQUARE (after decompressing for 3 full days). Otherwise, the mattress DOES feel great I must say. You sink in a little but it's a great feeling and overall feels fantastic. The sides of the mattress have no "edge control" at ALL. Some other mattresses fortify the edges so you don't roll off the edge, or so that when you sit on the side of the bed to tie your shoes or put on your slippers you don't fall off the bed. Well.... you WILL start to slide down. You can't sit on the side of this mattress. My last mattress held steady when you sat on the side. I feel silly because I did TONS of research and settled on BrentWood. I've receive a questionnaire from almost EVERY seller on Amazon after making a purchase - I now know why I never received one from BrentWood!

Satisfied.

Comfortable mattress so far. It's firm but not to firm and I'm sleeping well. My husband is 6'2", 210 and sleep about 50% on his side with no issues or pain. My previous mattress had a gel pad on top but I still had pain in my hips and shoulders. The gel seems to work as I sleep hot typically but not with this. For the money we are satisfied with this purchase.

Better sleep

Buying a mattress online is not something I ever thought I would do. We were sleeping on $850 Simmons Beautyrest spring mattress that we both hated. We woke up with back aches everyday and I can't remember the last time I slept through the night. I always thought I had insomnia or some kind of sleep disorder. Seriously, I would wake up at least 5 times during the night. Decided to go for the Brentwood mattress and I am glad I did. Less than $400 for a king... You can't beat that price in a mattress store. Mattress was delivered in a large box at about 63 lbs. Me, a 5'2 woman was able to get this mattress upstairs and set it up myself. There was only a slight smell but nothing like the pillows I have bought from Costco. Coming from a soft spring mattress this to me felt firm. It is considered medium firm but I find it to be firm but very comfortable. Love the cool gel, it sleeps cooler than our other mattress. Don't be fooled by the price it is a great mattress. My sister has a Tempurpedic and I think Brentwood is just as good.

AND I AM ABOUT READY TO THOUGH IT IN THE GARBAGE. THE LAST STRAW IS WHEN THE SEEM SLIT ...

THIS MEMORY FOAM BED

DIDN'T LAST LONG

I was very happy with the mattress when I got it. Eight months later it's shot. I expected it to last longer than that. There is a big flat area in the middle.

This mattress appears to be of excellent build quality and arrived without any damage

This mattress appears to be of excellent build quality and arrived without any damage. I especially liked that there was no bad smell which can't be said of many/most other manufactures. My wife and I both like a mattress that is firm, yet yielding. This was not that mattress. For us, the mattress is too soft. For instance, if we lay on our backs (not our normal position) the bed is fine but we both sink deeply in to the mattress. My wife is only 115 lbs so our weight is not the problem. If I lay on my side, my hip and should will hurt in the morning.

I would classify this mattress as medium to medium-soft firmness.

The princess and the pea

This is the story of the princess and the pea. You may have read about her. She's the world's lightest sleeper. Too much noise, too little, too hot, too cold, too many pillows, not enough. Her body will find just about any excuse to not get a good night's sleep. Even 7 mattresses stacked up high couldn't hide the pea laying under the first. So when it comes to her beauty rest, not just any old mattress will do.

Flash back to 1988, when her parents bought a brand new spring mattress for their brand new suburban home. Now flash forward to 2014, when that same spring mattress has somehow meandered into her old room. The princess was back at the castle for a few months before moving on to greater and greener lands, and she had a job to do and a good night's sleep before waking up at 6 and teaching the kingdom's youth how to decide when and when not to use a semicolon (when in doubt, don't use it). One night, restless, two night, restless. Every night a restless sleep on the mattress before time. Waking up looking like a cartoon character crushed by an anvil was not what princess was hoping for, and that's on the nights she got any sleep.

Well this simply would not do.

So the queen and the princess went to the kingdom's local mattress store. "$800," the market man said. "$800 for a decent memory foam. And you have to buy a set." But. The princess did not need a new box spring. She simply needed a new mattress. And spring mattresses were not her cup of tea. She wanted a memory foam. Firm but comfortable. Breathable so she didn't overheat. She didn't think this too much a request, but she also did not intend to pay $800. She was a princess on a budget, you see.

So she turned to her trust knight, Amazon.com. Alas! The other townspeople spoke highly of a particular memory foam that would show up right at her door, and for a fraction of the price. This risk-taking princess couldn't resist.

It showed up at the castle door in a small box, not fit for a large mattress. She unwrapped it and it inflated before her eyes (after she followed the included care instructions). Could it be? Was this princess about to get a decent night sleep? One night, no insomnia, two nights, waking up feeling rested, body and mind. Could it be?

But so it was. After months of sleeping on this "bargain" mattress that arrived via horse (or UPS, whatever), the mattress remained firm but comfortable. No night sweats, no stickiness. Inducing of a good night's sleep. Insomnia at bay. Heck, there may even be a pea buried underneath it, but the delicate princess wouldn't be able to tell.

Great mattress!!!

I love this mattress, I wake up every morning feeling relaxed and good, no back pain anymore, no feeling of sleeping on stones. It arrived conveniently packed and after we unfolded it, it took a couple of hours for the mattress to reach its full height.It has zipped cover that can be washed, but the most important thing is how nice it feels to sleep on it, not too soft, not too firm, exactly what is needed for a good sleep. I highly recommend it to everybody who wants a good mattress for deep relaxed sleep.

and I never really feel like I get to browse and look at the selection ...

I was a little leery of purchasing a mattress on Amazon, but the local brick and mortar stores are so expensive, and I never really feel like I get to browse and look at the selection because a high pressure salesman follows me around, chattering away all the while. The FedEx lady delivered my king size Brentwood mattress. It was in a long, rather thin box. You would never have dreamed a mattress was inside. We took the mattress out of the box, set it on the bed frame and cleared away the plastic seal. It was almost like something from "I Love Lucy." I'm thinking of the episode where she tries to bake a loaf of bread and it pops out of the oven and stretches across the room. Once we took the plastic off, the mattress expanded and quickly! It was something to behold. We let it sit for 48 hours so it could expand completely. However, I think we could have slept on it the first day. The bed is different from a box spring coil mattress. It will take you a night or two to get used to it. It's like sleeping on a big firm marshmallow. The bed doesn't sleep hot. In fact, the gel does a good job of keeping the mattress cool. I am very satisfied with this purchase.

this one is the best so far

So I've been sleeping on this mattress for roughly ten months now. From the other mattresses I've owned, this one is the best so far. Before I bought this I was sleeping on a hand-me-down sleep number that was horrible on my back. This one sleeps like a cloud compared to that. I would consider this mattress to be on the firm side but it has give to it which I really like and need. However on hot days it doesn't help cool you, I would say it almost feels like it holds your body heat during some of the hottest nights from this past summer, it's really the only down side I've found with this mattress.

I will say when I do need a new mattress I will go back with another mattress made like this.

1+ YEAR UPDATE: great buy for a memory foam mattress compared to others I have purchased

I have had this bed for a few weeks now and must admit we really like it. I bought it for our cottage and it very closely compares to the iComfort I have at home (that we also love, but paid over $1500 for). Set up was fun and the "odor" some people talk about was kinda a new car smell and was gone by night time. I will say I think it softened up a bit over a week. It is just sitting on a plywood base on top of an old refinished waterbed frame that has drawers, no box spring. I have shoulder problems and can find a comfortable position much better with a memory foam mattress and this works perfectly. It is slightly firmer than my serta but not too firm as the wife cant stand a firm mattress and she has told multiple friends how much she likes this mattress. We purchased this to replace a bobopedic that we both absolutely hated and had to use a 2" foam topper for it to even be bearable. I have also purchased 2 best price mattresses from amazon for my teens (who love them and I also recommend) but decided to go with this for my wife & I because its MADE IN USA and has a better warranty so I hope it will last us longer. This mattress feels more supportive than the "best price" ones we have but I assume its because this is 13" thick vs the others which are 8" & 10".
Its only a few weeks old but I am very pleased with its initial quality & comfort. As with any mattress time will tell when it comes to quality but I have high hopes for this and would totally recommend it.

UPDATE: Have had this over a year now and still find it as comfortable as it was when we first got it. I have recommended this brand to others and all have been happy with it.

This Mattress = Heaven....I've not slept this good in years.

This Mattress = Heaven.

My Story: Fist off, I will say that I am that person that generally won't buy a large or important purchase online without some kind of reassurance that I'm making the right decision. Especially a mattress! I would prefer to go to a store and lay on my potential bed. The thought of trying to return such a large item just seems like more of a pain and honestly gave me anxiety.

About 8 years ago I bought a Simmons Beautyrest (innerspring mattress- firm pillowtop) and loved it for about 6 years. Slowly, however, my mattress began to sag where I laid, which left a nice hump in the middle and was basically so uncomfortable that I would toss and turn every night. My neck and back were in pain. I was going to the chiropractor 2-3x's a week. I was fed up! My mattress was costing me money.

My boyfriend and I moved in together so I gave my mattress away and we resorted to sleeping on his (another innerspring mattress-very firm not pillowtop). For nearly a month I kept trying to make it work but I would wake up every morning more tired and grumpy than I was prior to going to bed. My ENTIRE body would feel like I was tossed into a dryer and even with 8 hours of "sleep" I would feel like I was only getting 2. I could literally feel him shake his foot at night and every single movement would wake me up. I was never completing a sleep cycle and I was....well not nice.

Fast Forward: I began searching for a mattress at about two weeks of sleep deprivation. One of the big box stores was our first stop. Needless to say: I left with a purchase order for a $4000 mattress (mixed innerspring/memory foam) and a new credit card. I tossed and turned all night, sick to my stomach thinking ...why did I just spend so much on this mattress??? I FELT TAKEN! I was sick to my stomach. Unfortunately, this was the only mattress that was even comfortable to me in the store and after extensive online research, one of the few I felt had what I needed. In the end I returned it DUE TO COST.

My Search Began Again: through more online searching I came across Saatva mattresses. I was hooked. Yet, I began thinking...another innerspring/memory foam combo? Although, a fraction of the price of my original purchase. My pocketbook still wasn't sold. The more I read about: motion transfer, dust mite protection, the best mattresses to help with back pain ...I soon realized an all memory foam mattress may be what I needed. I came upon Brentwood Home. BINGO! I read so many reviews (on their home site and on amazon) my head hurt ....the price tag was less that I was expecting to spend and everyone seemed to love their bed...I needed one and NOW. I chose to order my mattress from Amazon because with my Prime account I could receive it in two days and in the end spend less that directly from the manufacturer.

Currently: my 13" Bamboo Brentwood Mattress arrived as promised in less than 48 hours at my doorstep (I live on the 3rd floor of a building with no elevator). It was in a large box which wasn't too hard to manhandle at least into the bedroom ( I would recommend bringing it into the room you are going to use it in prior to opening the box). After unpacking the mattress it expanded well enough within 6 hours and the minute smell that it did have was gone. I slept in it that evening. It was like heaven . So soft, yet firm at the same time. I felt like I was in a marshmellow that hugged every inch of my body. I'm 5'9" 135lbs. I woke up the next morning with absolutely no pain and very well rested. I am now recommending this mattress to everyone that I know. If you have been in pain, get woken up a lot by your significant other, or simply just need a new mattress TRY THIS ONE! YOU WILL LOVE IT! I also bought a metal frame http://www.amazon.com/gp/product/B006MIUM20?psc=1&redirect=true&ref_=oh_aui_detailpage_o04_s00 and mattress protector http://www.amazon.com/gp/product/B00B1ZRLLY?psc=1&redirect=true&ref_=oh_aui_detailpage_o04_s01 on amazon as well. All in all, they are all exceeding my expectations. You've got to love getting products delivered to our doorstep in two days! Go PRIME!!!

Inconsistent reviews but I'm sorta happy!

I researched many mattress materials and prices. I rely heavily on reviews so I'm going to tell it straight since the reviewes are very inconsistent. It came in a cardboard box wrapping in Saran and enclosed in a thin plastic bag. It ways 68 pound I have prime and it said it would come on a Friday, changed it to mon it arrived on Friday instead my thin 15 and 20 year old had to drag it in while I was at a doc appt. Once I figured out how to unroll etc., then I found the instructions I an envelope. It wreaked of a chemical smell like acetone, I have asthma so it was a concern. It immediately started expanding and it impressively is already about 5-6 inches taller than my old mattress. I op Ed it at 2 pm today and it's 10 hours later almost at full size. The edges are ad fly at a downward angle but I will update. It's truly a gamble I love it but I'm not happy with the odd angle. Lucky for me I had an air cleaner so I shut the room with it on and the stench is gone. Looks expensive in spite of flaws. I will once again update. Don't take a chance if you aren't available or don't have a helper. The contact info for warranty etc. was included so I didn't have that issue.

Amazing mattress

This is our 1st memory foam mattress. Was very nervous about buying it online like others without being able to lay on it and test it out. We knew nothing about memory foam mattresses but read alot of reviews and googled alot. My husband is a big man with back issues so we needed something that would work for him. Although I perfer a much firmer mattress my husband likes a softer one, but we decided to give the 13" one a try and pray for the best. When it arrived it was rolled and compressed in a big box which was damaged here and there but no damage to the mattress. We were in the process of moving so we opened it and let it become full the required 48 hours. We have had it now for almost 3 months and I never want to get out of bed lol. I still wish it was a little firmer but I am completely satisfied with this purchase. We will be buying another one in the future for our spare room. I would definitely recommend this mattress.

Soft to Medium feel. No gass off smell.

UPDATE: REVIEW DATE NOW NOVEMBER5, 2015 - Slept on for about a year.
I have to say it is a little too soft for me and my back and neck/shoulders hurt more and more often. I wish I had bought the 10 inch that was firmer. It is really heavy to rotate and does not have handles so you must have two people to turn (unless you are like super strength.) So single people might have to ask a friend of neighbor to help.
...........................................................................................................................
I am reviewing this after only having a few days and sleeping on it one day. I will try and update in about 6 months or so as well. Here are some thoughts.

1. They was very little gas off. I didn't smell any in fact. But people were better noses might smell some...? The other three members of my family could not smell any fumes either.

2. It inflated right away. Within minutes.

3. It is SOFT to MEDIUM. The description says it is medium / firm.

4. Wait to order fancy pillow. I love a good pillow. In fact I had just bought new pillows. But with this mattress I find it sort of cradles my whole body slightly and it is more comfortable without a pillow when laying on back. I need a pillow for side sleeping. And even though I slept on my side a fair amount of time this mattress makes sleeping on my back so very comfortable.

Do NOT buy this mattress if you are looking for lumbar/hip support!

The Brentwood was my fifth memory foam bed and one of three currently in my home. Let me start with the positives.

Construction/Appearance - It has a very low VOC profile. I allowed a week for it to fully expand and air out in the garage. But it wasn't really necessary. The bamboo cover looks fairly good and is easily removed. Under the bamboo, the foam layers are encased in a soft cover that would probably be washable as well if it were not stitched on. The foam layers appear to be bonded together with a thermal adhesive of some sort. It's either thermal or the adhesive is causing some minor chemical damage to the foam (see picture).

Comfort - It is incredibly soft. I sat on the edge of the bed and thought I was going to fall off. Lying in the middle I initially thought it was just as comfortable as any of my previous beds with the exception of being a bit soft. Once I got up I realized the mattress is 'soft' because it does not bounce back like my other memory foam mattresses. When you get up, there are divots that linger for quite some time. After the first night sleeping on the Brentwood, I realized I had made a horrible mistake. The Brentwood is the least supportive mattress I have ever owned. Some reviewers call it 'firm'. Those people must think marshmallows are firm. Coincidentally, the Brentwood is best compared to a marshmallow. Unfortunately, marshmallows might make a better bed.

If you like pillow tops or plush mattresses the Brentwood may be a reasonable choice. But every night on this thing has been terrible for me and my wife. We both wake up achy and grumpy. Fortunately, we have other bedrooms so we often sleep elsewhere to avoid the Brentwood. I've been shopping locally for a replacement and EVERY memory foam bed I've tried has been superior to the Brentwood.

I gave it one star for being Made in the USA and another star because Brentwood Home at least offered to replace the bed (if I shipped it back). If I rated the mattress itself, I would give it one star at best. My 2 year-old sleeps like an angel on it but she's the only fan the Brentwood has in our home.

Worst night sleep ever.

Worst night sleep ever. I was so disappointed in this mattress, with all the good reviews, I was really hoping for something special. Woke up with lower back pain, hip and shoulder pain these are not normal occurrences for me. Also felt like we were rolling off the mattress as the sides did not seem to rise up as high as the center, so there was a downward slope. Our innerspring mattress was a 10 year old Sterns and Foster double pillow top black label. We put it up on a metal foundation http://www.amazon.com/Sleep-Master-Platform-Mattress-Foundation/dp/B006MIVR06/ref=sr_1_2?ie=UTF8&qid=1404910712&sr=8-2&keywords=king+metal+platform
We are hoping that the foundation was a major part of the problem. Took it apart and will be sending it back today, put the mattress on our old Sterns and Foster box springs, will update as to if this helped remedy the problem.

Update 7/11/14
The mattress was not expanding completely around the corners, contacted the Sleep Shop they told me to give it 72 full hours and then take pictures if it didnt resolve. I have added the photo of the corners of the mattress to the image gallery. The sides and corners are still sloping to the point that you feel like you are rolling out of the bed. I will say that taking the metal foundation out and putting it on the box springs did help moderately comfort wise, still not pleased with the mattress and waiting on Sleep Shop to contact me about how to handle a return since the product is clearly defective.

Never hurt so bad!

I can't believe this is the same bed in the reviews! My bed is nothing like the description or the reviews! This is the hardest bed I have ever slept on. Definately not med firm to med soft. My husband developed severe hip pain after the first night,which is not normal for him. He gave it a second night, then refused to sleep on it again.I developed hip and shoulder pain. It feels nothing like memory foam, does not have any "memory" to it at all. I had other concerns with the mattress such as the mattress being soiled with debris when opening it. I did contact customer service, but was just basically told "everyone is different". I realize that these types of mattresses sleep differently and you have to give it time to get used to it, but when you wake up hurting so bad you think about taking off work....that's not right. I normally do not order outside of my Prime membership, so I can have a simple return, but with the outstanding reviews I thought I could not go wrong...won't do that again! I would not normally post a negative review on a product such as this because everyone's perception of comfort is different; however, since my experience is nothing like most reviews and the description, I am doing so.

Good but very (maybe too) firm

A great "value" mattress -- one of the best mattresses you can buy at this price point, which we are using for a guest room. But ... it is *very* firm. I've noticed that all of the cheaper memory foam mattresses have complaints about being too firm. It might be that a softer, plushier feel requires a more expensive production process for the memory foam. I'm not sure there is any mattress in this price range that'd be much softer. In our main bedroom we sleep on a latex mattress which is incomparably softer and more comfortable and plush than this one, but was $1,600 -- five times the cost. I think it's one of those "you get what you pay for" things. I'd say this mattress is a "buy" and maybe the best product available at its price, but if you're not into firm mattresses you may want to look around a bit first.

Brentwood 9" Gel Infused Mattress--Great Product, Fantastic Value, and a Wonderful Night's Sleep!---Edit

The Brentwood 9" Gel Infused HD Memory Foam mattress is a godsend.

To provide a little background, ten years ago my husband insisted that we buy a firm Ikea foam mattress. I hated it, but I let him have his way. I am a side/stomach combo sleeper, and so I often wake up with extreme aches in my shoulder from the way that I sleep. But that is in the past!

The Brentwood mattress popped up immediately to full size after removal from the plastic. There was little smell. My toddler immediately jumped up on it, and can be found laying on, rolling around on and playing on this mattress. He loves it, and hugs it occasionally. I tend to agree! Immediately, I noticed that I am dreaming more often. I have not woken up with bone pain in my shoulder since I started sleeping on this mattress, nor do I need a pillow or blanket to prop myself up on, as the mattress takes care of it. It is so comfortable! I am much more refreshed, and extremely pleased with my purchase.

As for the mattress, I would in no way call it firm. It is probably what one would term as medium. Motion does not transfer well, and I am able to move without the worry of waking anyone up. The mattress is definitely not hot, as some people have said. My husband, who sleeps hot, and loves his disgusting firm mattress has grudgingly admitted that this Brentwood mattress was an awesome buy. So if you are on the fence, as I was for weeks, I hope that my review helps you in some way.

Edit: 11/16/15 : I have had this mattress for eight months now, and I have experienced no problems with it.

As comfortable as your $600 mattress EDIT: But lasts only a year

Well, it was a $250 gamble. I usually don't really trust descriptions given on Amazon but this one was too good not to try. After spending considerable amount of time at Ikea testing mattresses, I decided none of them were value for money; this looked like great value if the description were true. As it turns out, it was a great bet! This is the most comfortable bed I've slept in so far. Yes, on day one it emits strong odour. But that's gone the next day once you let it breathe. I'm impressed so far 'cos its exactly as described - medium firm to firm.

EDIT: After a year, this has sagged completely in the middle, has no support on the edges and I have to rotate it every other day to get decent sleep. This is not durable at all and the 25 year warranty is bull s***.

Painful

This is our second memory foam mattress and the two couldn't be more different. (Yes, they are two different brands.) The first was very soft and somewhat broken down after about a month's worth of use and was a queen size. After the birth of our children, we needed a size upgrade since they're often in our bed sleeping.

This mattress is like an intense, 'roid raged bully. It is far thicker than we thought, which is great. It is also extremely firm. I feel like I'm sleeping on the floor. I wake up constantly in the night wondering if the sandman has taken a baseball bat to my rib cage and back. In the morning, I have to gingerly crawl out and wait for the back spasms to subside. We've only had it for a little over a week so I'm hoping that either the mattress or I will give a little. If you like a firm mattress, this is ideal. If you need a little coddling, you've probably bought the wrong mattress.

Update: This bed is totally, utterly, and completely broken down and has inexplicably shrunk. We are not obese and we don't spend our spare time lounging in it or jumping up and down on it. What manner of hell is this mattress made from?!

Buy it from Brentwood Not Amazon

I really like Amazon and since becoming a prime member I purchase a lot of items from them. Simply put I am a fan.
But in this case they failed me.

This mattress is incredibly comfortable. However when it arrived from Amazon and we unpacked it, the mattress never completely expanded correctly. This kept the fitted sheet from fitting right and made the edges really squishy. We waited a month before giving up on it. Unfortunately Amazon only gives you 30 days to return it. But when we contacted Brentwood they were very helpful and informed us that Amazon sometimes sends mattresses that have been compressed and packed for several months and this can cause the mattress to become permanently deformed. Brentwood approved a replacement and when I checked the mattress tag for the replacement details, sure enough the manufacture date was 2 months prior to us receiving the mattress.

So after paying $50 for shipping we received the new mattress direct from Brentwood. As it did before it came in a box and was vacuum packed into a plastic bag and then rolled up. We unrolled the plastic and then gently cut the bag open. The mattress transformed to full size in about 30 minutes. It was perfectly shaped into a king size mattress. Very cool. There is a smell, but based on my prior mattress this will go away in a week or two. The edges of this mattress hold their form and you would never guess that it is completely made of foam.

So if you have read this far you may be wondering what happened to the other mattress. Brentwood's policy is that we have to dispose of the old mattress. So, with no real good option of disposing of this mattress, it is now in the finished basement for when my youngest has sleep overs.

I'm sure not everyone had the experience that I did, but keep in mind that the manufacturer in this case stood behind the product even though it was not their doing. So I give them five stars for a great product and great customer service.

Against my better judgement I decided to buy a mattress off of ...

Against my better judgement I decided to buy a mattress off of amazon. I needed to replace my 10 year old Simmons beauty rest mattress which we loved. We were really looking into buying a memory foam mattress but we really couldn't afford buying a retail mattress oughtright and really didn't want to take on another bill to finance one. Even though I thought it to be crazy to buy a mattress online without trying it out, we do not regret our purchase one bit.

We decided to go with Brentwood off a recommendation of a coworker and reading most of the reviews. We purchased the 13" gel HD mattress in a queen size. Bottom like is we could not be more satisfied with it.

The mattress came shrink wrapped and rolled up in a large box which I was able to move inside and up stairs without issue. Once I unwrapped the plastic and cut the thick plastic off the mattress it began to take shape. Took a couple hours to finally go to its intended shape.

First night was slightly awkward but only because we were not used to memory foam. Regardless of this wd slept very well and the mattress is extremely comfortable and has very good support. No back pain the next day! Of course, I'm comparing this to my old saggy spring mattress.

Price was great and the bamboo cover on it is very soft and plush. I only had one small issue with the stitching on the cover but I emailed Brentwood and they immediately took care of me and sent me a new cover. I am very pleased with the customer service and the fact that it is American made.

I will be buying more mattress from this company.

Amazing!!!

I wanted to wait a week before I wrote my review. First I received my mattress way before the date promised which is always a plus in my book. Secondly this mattress comes in a very protective packaging which shows they take pride in their product. The assembly was very easy & within a few hours the matteress took shape & we were able to sleep on it that night. After reading some reviews on other mattresses I am happy to say this mattress had no odor at all & comes in a very well made cover. So now the real test was sleeping on it. I normally did not get a good night sleep, up & down all night, full of aches n pains, tossing & turning, and bones cracking in the morning. I got into bed & made myself comfortable. The mattress is firm but definitely contours to your body. First thing I noticed was my fiancé stopped snoring. After checking to see if he was still alive, I got into my favorite position on my stomach. I don't even remember falling asleep! I haven't slept through the night in years! I felt great! No aches! No pains! But here was the real test... I put my feet on the floor & stood up... Nothing cracked! I was able to walk to the bathroom without doing my Fred Sandford impression! It's the miracle bed! After sleeping on it for a week now I can say it is the best purchase I ever made. If you are looking for this type of mattress do not look any further.

Bedridden and sensitive! After 6 months STILL AMAZING! Fibromyalgia and ME/CFS sufferer..

I have severe ME/CFS and I have been housebound, often bedridden, for many years now. I am young and I deal with an invisible disease which causes intense chemical sensitivity along with extreme weakness, pain and chronic fatigue. My life is very challenging. But I do the best that I can to be as positive as possible within these constrains. …That said, I have very little money due to the fact that I cannot work and I have no family support. This mattress was a huge purchase for me. Even still, it is much less than most mattresses.

I think that I am the ultimate tester of a bed. That is one good thing about being bedridden for so long; I can test mattresses! Well, this mattress, is by far, the BEST BEST BEST mattress that I have ever slept on. I have had so many different mattresses throughout the years, including a Tempurpedic mattress. Honestly honestly, this bed is so comfortable and light. At first I was nervous that it would not hold up after a while, if at all. I am physically a big guy, about 250 pounds. But the bed has not had any sagging or odd spots in any way. It is not hot, as many other foam mattresses are. It is not too cool, for that matter either. I have NO problem with smell / odor or any chemical issues whatsoever. -And let me tell you, I aaalways do! MCS (Multiple Chemical Sensitivity) is common with this illness, and I get really sick from almost everything in this world that is not totally natural.

This mattress has quite honestly helped my entire life. I am so so grateful to have found this. Perfect size, too. I recommend this to every single person I know and care about. Love it!!!

Holy Freaking Schnikes

I cannot say enough good about this bed. I have rheumatoid arthritis and I'm always in pain, but on this bed I can sleep on my sorest parts and, not only does it not hurt, it actually makes it feel better! It gives my poor body the support it needs without any pressure points. I was terrified of switching to memory foam after researching for months, but I slept on it for the first time last night and I am completely hooked. I got up at 7:30 and feel like I slept until 11:00. Do not hesitate to buy this!!!!!

What A Big Surprise!

At 46, I’ve never owned a brand new bed in my life. Always had a 2nd hand mattress, and for the most part it’s been fine. But in the past few months, my mattress, which dates back to 1993, and been through two owners (and the box spring & frame dates to 1985), was finally giving away to the brawn of being a guy. I have intermittent back pain anyway, but it was getting worse on my old mattress . Who wants to wake up in pain? Sleep is supposed to be recuperative, not debilitating. I shopped and shopped and shopped and then shopped some more, for a new mattress. I started eyeballing memory foam mattresses. I soon learned that I didn’t need to save thousands of dollars for a good mattress. (Why pay for a name, when a small company can offer the same quality?) I narrowed my Amazon search for a few memory foam mattresses. Even found a few made in the USA. I read reviews, I went to mattress stores in my area and compared features and prices.

On April 16, 2014, I had enough money in my Amazon account to make the purchase. I was a bit nervous making such a huge purchase like that online, but I knew I’d done my research, and felt confident in clicking “Confirm Order”. I ordered an 11″ memory foam mattress with a gel topper, in a natural bamboo cover, made in the USA. On April 28, FedEx rang my doorbell, and I was like a kid in a candy store! The mattress comes shrink wrapped and is about 3″ thick. You have to open it up and let it expand.

Some notes:
1) The bed is very firm, but not uncomfortable. I was surprised at how firm a memory foam can be, especially for a big guy like me. I never feel like I've sunken so far down in it, that I'm uncomfortable.

2) It bounces right back after a night's sleep. By the time I come back from my morning routine, the bed is back to normal.

3) Regular sheets fit it nicely, and I didn't need any special sheets for it. However, I also normally buy flat sheets one size up to use for my mattress anyway, but right now I do have a regular queen size fitted sheet on it.

4) It'll sit on any regular box spring & frame, or platform type bed.

5) Some memory foam mattresses give off a terrible "new paint" type odor. With this one, there absolutely ZERO smell. I put it on my box springs & frame, and shut the bedroom door (to keep the cats off of it) for 12 hours. The windows were closed (it was still cold outside here), and when I opened the door that evening, there was no smell whatsoever. Normally you're supposed to let it expand for 48 hours but mine had a good 15 hours before I was on it, and it was fine the first night. It will expand better in a warmer temperature, than a cooler one.

6) I tend "sleep warmer" normally, always kicking off covers, even in winter (sometimes). The gel topper on this is great, and keeps me at a great temperature. The secret to the idea of memory foams being hot is that people don't get the right firmness. They sink into it to much, and as the mattress "hugs" them, they get hot. With a firmer mattress (for me), I don't feel overly hot at all in this mattress.

7) I had a 3" memory foam topper for my old mattress, and put it on this mattress at first. It was fine, but was a bit too "squishy", and also defeated the purpose of the gel topper. I'd recommend not putting any other sort of topper on it. It really is layered and made extremely well to hold many body types.

It's pretty incredibly how much spring mattresses, stitching, tufting, and all those mattress-y type things can never quite get you as comfortable as you want to be. The memory foam is a blank canvas every night, and you get great sleep on it. No divets, no wearing down or breaking down in the fabric, etc. My first night’s sleep on it was AMAZING! I still had some back pain the next morning over the first few days, but I realize sleeping on a memory foam is new territory. I don’t need all those extra body pillows, etc., that I'm used to. (I still use one, but haven't bothered with the others.) Just laying on the mattress, with a good pillow, is enough. Let the mattress do the job it's intended to do. Over the next few nights, I did sleep better though, tossed and turned much less, woke up less throughout the night, and felt 100% better the next morning. After a month, I wake up maybe once in the night to turn over, but others might not wake up at all.

I can't recommend this mattress enough!

Delightful product

I am a student on a budget, so I figured I had two options for buying a mattress: sneaking the air mattress out of my parent's house, or buying a used one. Now, while the upfront cost is appealing for both options, given that I have no money for neither continuous chiropractic appointments for the next 15 years nor long-course antibiotics to treat the plethora of fungal infections and MRSA sores I would doubtlessly end up with, I realized I needed to look for an alternative.

So I walk into a mattress store, and ask to see their cheapest mattress. Turns out, they're selling sheets of plywood for about 500 bucks now. As the commission-hungry saleswoman begins to educate me about their payment plans and reasonable delivery fee (as low as only 70 bucks!), I began to envision myself on the streets, a well equipped Fantine, if you will, with nothing to comfort me in the morning but a dewey, overpriced mattress.

No! I thought. Never! There must be a better option. But what?

And suddenly, I discovered this. It had "gel infused" parts, "bamboo" parts, "HD" parts and other marketing gimmicks that really mean nothing to me. But wait- "Made in the USA?" These were 4 words I'd rarely seen together before. It was as if some patriotic dock worker had scratched out "China" for his own personal warm fuzzies. For less than $240?!? Sorcery, I thought.

I was right. This thing is a full-sized cuboid of angel butts and the laughter of children. Not to mention, anyone who has seen this thing fluff up when you cut off the plastic KNOWS it has to be sorcery. Brentwood needs to change their logo to a pentagon with an Ouija board because we all know what's really going on.

So I let it fluff for a day, like the magic people said. There was a very, very faint chemical smell that disappeared after 24 hours, which I marked down to some sort of supernatural substance evaporating. Then I slept on it.

What an absolute delight. Now, I'm used to a firm mattress, and I like this. Think of it as an angel butt, but belonging to an angel who works out their glutes a fair amount. Very pleasant: not too firm, not too soft. Goldilocks. I haven't found it to be too warm to sleep on either; maybe the marketing gimmicks actually work? Who knows. Sorcery.

All I know, is that I do not regret this purchase one bit: it is worth every penny. Considering you can get two of these for the price of a very awful piece of plywood at your pushy local mattress chain, it's worth the "risk" of not being able to try it out beforehand. Plus, if a company will ship angel butts for free, you know they're going to be good to work with (which they have been).

TL;DR: If you want an expensive piece of upholstered plywood, by all means go to the the mattress place across from that Chinese place you like. If you want a good quality product, shipped to your door, that is a joy to behold and supports domestic industry? Don't bother going anywhere else: you're looking at the right product.

Why do people spend thousands on tempurpedics?!

I slept on a friends thousand dollar tempurpedic for 3 months before getting my Brentwood mattress and I just don't see why people would spend so much money. My Brentwood feels the same if not Better than the top name brand! I couldn't be happier with my purchase. I was expecting a odor from the Brentwood because the tempurpedic (that's years old btw) had a slight odor, but I was shocked that my new Brentwood didn't have a odor! My roommate was also so impressed with the Brentwood that she bought one herself! We love it.

Everything I needed.

2 year update -

Everything is holding up great. I've taken the cover off and washed it and put it back on a bunch and this mattress keeps on going strong. I've never been happier with a bed. Whenever I upgrade to a king, I will be purchasing this mattress again.

Well there isn't much I can say because it's already been said. All I know is I don't wake up in pain anymore and I didn't pay much to get that kind of sleep. You can't beat this mattress. I have a lot of joint issues from the military in my hips, back, knees, and shoulders, and man I was waking up and literally rolling out of bed everyday with my other $1500 name brand mattress. Not anymore. I cannot praise this mattress enough. As far as the cooling aspect of it. I sleep hot as it is and have had memory foam mattresses in the past. I didn't expect anything different here. I won't say this mattress blew my pants off with how cool it is to sleep on, but it is slightly less warm than other foam mattresses I've slept on, so there's just another bonus.

If you are reading these wondering if it's the right choice, stop reading and just order before the price goes up again. I bought this thing and not even a week later, there were tons of reviews and the price went up a hundred bucks. Get it. You won't be disappointed.

- 2 month update - (see 1 month update below)

I just got asked a question today by another customer how my mattress is holding up after months of use so I thought I would update my review. The mattress is still holding up strong and is in perfect form just like the first day it came to my home. This mattress has changed my life really and I don't wake up in pain anymore in my back, hips, knees, and all my joints. I've also talked a few of my friends into buying this mattress and they are completely happy as well. I see the price is still rising on this mattress, but to be honest, its still worth the $400 mark its at right now. You still cannot find a mattress as good as this one for even double that price. Buy it before it goes up more!!!

- 1 month update -

I am still absolutely astounded that I found this mattress for so cheap. It's the best thing I have bought for sleeping ever. In fact, everyone who has tried my mattress has gone and bought one for their bedroom. My parents bought a mattress the same time I did for more money and sent theirs back to get this one.

Wow!

Okay, I have to admit I was a little nervous about buying this mattress. In looking for a new mattress, I did a lot of research about memory foam vs. spring vs. pillow-top vs. whatever and decided I wanted to give memory foam a try after only ever sleeping on spring mattresses by major manufacturers like Sealy, Serta, etc. I became leery of going to mattress stores because I'd read online about how they scam you, such as by selling you "exclusive" models that are really just renamed mattresses identical to other models, that there's really no difference between any of the models other than prices, and things like that. I just didn't want to have to go and have a salesperson try to upsell me or steer me toward something more than I wanted, or more expensive for no apparent reason. I felt like trying a mattress in a showroom for a minute or so wasn't going to really help me decide. The reviews from actual owners of mattresses are just so much more valuable and honest than any salesperson will be.

So naturally I came to Amazon, where the reviews really help me decide what's the best value and choice in all the options out there. I wasn't sure about this item because it's so much less expensive than brands like TempurPedic, and I really didn't know why that would be. Since (when I bought this mattress) there were almost all great reviews of this mattress, I felt unsure because it's made by a company I'd never heard of. I sort of thought maybe it was just a new company that hasn't made a name for itself yet, or an offshoot of another larger company (which I couldn't verify with internet research)...I guess I figured it was offering the same or similar memory foam mattresses for much less until word of mouth spread. Who knows? But since the reviewers were verified buyers of the mattress I knew I could trust them to be honest.

There are now a few negative reviews about this mattress, which are surprising to me. Of course you will sink in more when sitting on this mattress...that's because your body's weight isn't distributed across more surface area. It's the same as with a spring mattress. I would not say this mattress is too soft or too hard. There was indeed a smell when I first unrolled the compressed mattress, but it had completely dissipated in a couple hours as the mattress rose up and decompressed. I don't know why others had such negative experiences in that regard.

I like that this mattress is made in the US, and I also appreciated the CertiPUR seal. In case you're not sure what that means, it certifies that the polyurethane foam is made without ozone-depleting materials, without mercury, without lead, without formaldehyde...google CertiPUR for more information. It's a really good thing that helped me choose this mattress. I liked the different layers and the design made sense. I liked the natural bamboo. I liked the positive reviews. Though I couldn't find much info online about Brentwood Well-Being, I decided to give it a shot and buy myself this mattress.

What a great decision! The mattress arrived rolled and compressed as shown in the image, and once I unrolled it onto the bed frame, it really only took a couple of hours to "inflate" and return to its form. Sleeping on it is really great, from the very first night! I was surprised how well it absorbed motion. On a spring mattress, when one person changes position the whole bed can bounce and jostle the other person who's trying to sleep. It's totally different with memory foam...there's hardly any motion at all for the other person when changing positions! That makes for a more peaceful uninterrupted night of sleep. The foam is firm but not too firm, and I like how you sort of sink into it and it conforms to the body.

Now one thing I'd read about memory foam is that it can be sensitive to temperature. Like, if the room is above 75 degrees, the memory foam will actually be softer and you'll sink into it more. (Maybe the people whose reviews said it's too soft live in warmer climates?) I'm not sure if that's true yet, having bought the mattress in the winter, so we'll have to see if that's the case when Seattle springtime rolls around. (I don't turn up the heat high enough to test it in the winter.) I suppose it would be fine to sink in a little more when the weather and the room are warmer...I'm just hoping it's not so extreme that it becomes hard to roll over or change positions. I guess I'll have to update my review if I feel any effects like that.

Overall this mattress is a great value! Very comfortable, and an awesome price compared to other memory foam mattresses out there. I'm glad I took a shot in trusting a company I didn't know much about in this case, and I'm grateful to the other reviewers here that helped me decide to give this mattress a shot. No regrets whatsover, and I totally recommend it!

Amazing!

I took a gamble & decided to try out another mattress from Amazon and the brand seemed to be getting good reviews so I went ahead and got myself this 10 inch gel memory foam mattress.

The packaging upon arrival was less than spectacular; dented, ripped and tape not all securely holding together but the manufacturer did a good job with all the plastic inside. The bed was quite heavier than I expected and we needed two people to remove it from the box.

The instructions are self explanatory, just cut it out of the plastic and let it expand. From my past experience, it wouldn't expand no where close to what was described initially but it was 10 inches right out of the plastic so kudos to Brentwood Homes for keeping it real.

The bed is a quite comfortable, a good medium between soft and firm. I'll update the review if anything changes about how I feel about the comfort of sleeping on it. But so far it was a great investment for not a lot of money.

I know what you're thinking, because I was thinking it too.

Okay, lets be real. A $300 mattress rolled up in a box sent to you by a company you've probably never heard of before gives you hesitation. I wish I made the discovery sooner! If you are looking for a new mattress, just stop here. You owe it to yourself.

My girlfriend and I were in desperate need of a new mattress as mine was so warped, waking up in the morning felt bad, but not bad enough for the light bulb to appear over my head and say, "Change your mattress" right away. The thought of dropping $800 or more for bedding just stinks, but upon discovery of a serious shoulder-dislocating warp in one side of the mattress, that light bulb finally went off. So, we popped on Amazon for "thuheckufit" to browse, and upon further reviews of the Brentwood memory foam series of mattresses, we couldn't pass it up. It was worth the risk at the price. The only negative reviews seems to be from a very select few mattresses that refuse to deflate to size, leaving a consumer with a mattress they have to return by mail.
We purchased the full sized as we aren't big people and had a box spring for it anyway. The mattress came in the time table promised, and there it was, in a box. I unpacked it, and within 6 hours it seemed to have taken to its full 11'' promised. It's a tad firm, but supportive and very comfortable. I like the idea of a firmer foam, it gives me the sensation it will last. You do sink in a bit too, so don't be too afraid of the "firm" word if you prefer a softer bedding. Overall it is a nice mix between soft and firm. Perhaps the 10'' would be a little softer? I'd ask the seller as I can only speak for this one.
One complaint I read was the heat from a memory foam mattress can be a drag, the gel must work because there's zero problems with that so far. Neither of us have noticed a temperature difference in comparison to my older pillow top, spring loaded mattress.
I am SO impressed with the quality of the mattress, I've made my boss jealous who just so happened to be one of the "Sheeple" that dropped well over $1000 for memory foam bedding (that he sweats in). Everything is soft to the touch. The bamboo cover is soft and has a great feeling of quality. The first night gave a faint smell of "new space foam", but alas, like a new car smell, it left quickly.
YOU DO NOT HAVE TO PAY BIG BUCKS TO SLEEP COMFORTABLY!! I can't comment on the longevity as it has only been the first week, but I have a great feeling I won't be disappointed. Even if it only lasts 5-6 years, $300 bucks for a mattress isn't going to hurt my feelings. Thus far, our sleep is better, and I haven't had any strange pains waking up. I feel better. I recommend this product to anyone, and will hopefully be sending everyone at Brentwood and Sleepshop some business.

Highly Recommended American Product!

Wish I had purchased this item long ago. I have not had a single issue with any body aches since using it. Very comfortable. Great price, quality materials, and best yet it was MADE IN AMERICA!!!!!!.

Browse Saatva Customer Reviews

Superb Luxury Mattress And Excellent Service Make The Saatva a Best Bet!

When I left a 35 year career as Creative Director for a major Advertising Agency my timing was perfect - the economy collapsed. I took a job with a major mattress chain creating campaigns to promote certain models.

During this period I visited a number of mattress manufacturers and was amazed that the same mattress meant to sell at a retail point of let's say $2,000 would by a simple change of the name and damask become a mattress set for an optimum price point of $800. This is why it's impossible for the consumer to comparison shop. If you find a mattress you like called "The Cloud" the store you're in is the only store that carries that mattress with that name.

Right down the street that very same mattress may be selling for as much as 50% more or less - the selling of mattresses is unfortunately a shady business and the consumer suffers from it.

I'll caveat the following by saying I am a research fanatic. It's in my blood and it drives most friends and family crazy - I am unrelenting and I go over board. That said when my better half and I realized that neither of us were getting a decent nights sleep, with the exception for our two Old English Bulldogs who could doze off on a bed of nails. I was handed my orders to find a mattress and the search began.

During a web search I found the Saatva site and book marked it along with the dozen others I had saved. When I finally read through the web site I was struck by two thing:.

1) The site is brimming with valuable information. There is virtually no what we call in advertising "fluff" or "weasel words" it's the best education about mattresses you'll find.

2) Claims by Saatva are backed up with facts. spec by spec, apples to apples. In fact there is a comparison chart between the Saatva mattress and other high end mattresses. As an example one comparison of the Saatva at $899 shows that the Saatva actually surpasses an equivalent Kings Down Mattress which has an MSRP of over three grand.

I drove them crazy with endless telephone calls and I'm surprised the company didn't take out a restraining order against me. What I found time and time again is that each person I spoke with knew the product inside and out. If I had questions about the coil system, the foam densities, the gauge of the springs they were answered. The few times there was a question that couldn't be answered ( because no normal person would ask these questions) but that's not me. I would be transferred to someone who could.

Never once was I pressured to buy. There is no "one time deal if you buy today" Pressure what so ever. Saatva means "Truth" and that's exactly what you get.

Now about the mattress!

We purchased the King Size Luxury Firm it was delivered with lightning speed and the plastic wrapping is beyond protective - it's closer to a Hazmat suit. When the mattress was placed in our bed frame - my spouse and I were both struck by how absolutely gorgeous it is. Quality touches abound. From the iron clad strong handles, to the intricate braiding on the sides. The deep tufted upholstered buttons make for an elegant and incredibly comfortable surface.

The Damask is pure 100% natural cotton both gorgeous in look and feel and the Damask ensures the mattress breathes. As far as support and comfort the Saatva mattress is brilliant. We haven't slept this well, this deeply and woken feeling this good in years, and that's a fact.
If you're still reading this novel and aren't comatose by this time, I applaud you. I promise to wrap this up in a minimum of 300 more pages.

The common thread between everyone at Saatva is passion.

Saatva promises silver but delivers gold and few mattress sellers, if any can make that claim. There is no single piece of furniture in the world that has such a profound effect on our health and well being. Our Saatva is the best investment we have made in years - and it's Bulldog Approved!

Highest Recommendation

We wanted a memory foam mattress because they're so comfortable to sleep on

We've had our king size Saatva Luxury Firm for about 4 months now. We wanted a memory foam mattress because they're so comfortable to sleep on, but hubby is a big tall husky Texan and he sleeps really REALLY hot (as in no covers, not even a sheet, even when I would have a small heating blanket turned on). We tried 3 different memory foam mattresses and without fail, within the first year there would be a big uncomfortable depression on his side.Once we even flipped the mattress upside down (memory foam on the bottom), but it made no difference. So we finally decided to try something completely different. Reviews for the Saatva were outstanding (both the mattress as well as their customer service) so we took the plunge and ordered our latest new mattress. (we've been married about 13 years, and this will be our FIFTH mattress... maybe even sixth??).

I actually fought liking this mattress (cause I love sleeping on memory foam). But I have to say... this is without a doubt one of the most comfortable mattresses I have EVER slept on. You do feel your partner moving... but who cares when a mattress sleeps this nice. I'm crossing my fingers that at the end of our first year there isn't a depression on hubby's side... but so far so good. I love love LOVE this mattress! It feels different from any other mattress I've ever slept on. I can't even really tell you what that difference is, but it's awesome. We BOTH love this mattress.

Also, Saatva customer service is awesome... and their delivery service was amazing. This is not a shrink-wrapped mattress... it's the real deal. Our bedroom is upstairs. The guys went up the stairs, hauled out our old mattress, then back upstairs to set up the Saatva.

Oh, one more thing I love about this mattress. The memory foam mattresses were so heavy I had to struggle every time I made the bed. This mattress I can actually put sheets on without using any swear words... and without needing a chiropractor afterwards. What's not to love??

It's nicely made.

well it's not quite what I expected. It's nicely made.. It looks good but wow is it a FIRM mattress. I tried sleeping on it for four nights. Every night I found that I was waking up about every 2 hours. It became literally torturous to attempt to sleep on. Posting this will of course prompt both an online response and likely a phone call from Saatva customer service since their business is so singularly dependent on online reviews. that's what sold me.. "the best reviewed mattress on Google" with 7,000 reviews. But I found I had to put a memory foam pad on top of it to make it comfortable. It reminds me a little of a hotel mattress.. if that hotel is a Motel 6. They have to have super firm mattresses because they last a longer time. The Saatva Luxury Firm is not "uncomfortable" if you think of it compared to a hard surface. It's just not the ideal sleeping environment. Also.. the motion transfer.. I have to say it's pretty terrible. We used to have a "Do Not Disturb" mattress which had pretty good characteristics regarding not disturbing your sleeping partner. The Saatva is much more like a box of jello. Sorry but that's true. Again. .it's nicely made.. looks good... but is not terribly good at providing a good night's sleep. Wish I could be more positive.

Do not buy! Beware skewed reviews!

Purchased a Saatva luxury mattress back in April of 2015. Not even 3 months later body impressions and sagging developed. Despite rotating mattress as instructed, impressions became worse(solid bed spring underneath). I'm not a heavy person (I weigh about 175, 6ft) and my s.o. weighs less than 100 pounds). Because of this condition, my back has developed excruciating pain. In fact, I thought it couldn't be my mattress because of all the positive reviews (and $1000 price tag). I continued to sleep in it until November when I could afford another mattress (cheap no name) and now my back is back to normal. I'm a busy person, I don't have time to get on the phone and complain but fast forward January 2016, I contact Saatva. I explain my issues to the service representative and I received a very generic response: refund $400 and I keep the admittedly faulty mattress or pay $212 and get a new one. What good is a mattress if I can't sleep in it?! If I pay $212 I'll be out $1200 and no promise if the next mattress will do the same thing. The representative could give me confidence. Judging by the representative's response, this appears to be a common complaint. Yes I read the overwhelmingly positive reviews and saw lengthy no obligation trial for 75 days but how can I be the only one who has a problem? I've lodged a complaint with the BBB and will try to spread the word! Luxury firm mattress by Saatva is very poor quality, DO NOT BUY!

NO GIMMICKS NO GAMES

One usually rates a service on a scale of 1 to 10. We rate Saatva at least a 12. Due to my wife's unusual orthopedic complications we had to return
the mattress we had ordered. (Let me point out that for me the mattress was perfect). The staff at Saatva was most understanding, brought no pressure on us, and refunded our money instantly, even before the mattress was picked up. We never heard of anything like this before. We offered
to share the return freight costs but the Company would not hear of it. They only asked if we would consider keeping the box spring foundation. We
eagerly offered to buy the foundations but the Company insisted nay, thanked us for just keeping it. If you need a mattress and want to deal with an
honest company we heartily recommend Saatva to you.

Great Mattress

We have purchased the Saatva mattress and love it. However, the delivery company was horrible! Saatva personnel finally resolved the issue with the delivery company and Saatva was helpful all the way. I would recommend the mattress, but have them stay on top of the delivery company for you.

... firm mattress I was sleeping on (to help a bad back), this mattress is heaven

Compared to the firm mattress I was sleeping on (to help a bad back), this mattress is heaven. I bought the Luxery Firm Saatva mattress about a month ago and my aging legs are grateful I did. My old mattress was in great shape but it was just the wrong firmness for me. I had tight leg muscles from the pressure points I endured even with a latex topper. Now my legs feel twenty years younger and I am sleeping a deep sound sleep. I am much more alert during the day. My dog sleeps on the mattress while I am at work when he never did before. (His rumpled dog blanket on the bed is the evidence).

I am only giving this mattress four stars for the following reasons: (1) When I do sleep in (up to 10 hours), my back aches a bit. (2) The description of the mattress says the height is 14". As shown in the photo, the entire mattress is a full 16" in height. I guess they don't count the pillow top portion of the product in the specs. I am disappointed to get something other than what I expected. I would have ordered the 11" mattress instead. You will have to buy deep sheets to fit.

My complaints and praise have nothing to do with this brand of mattress, only my personal experience, so let me add that the quality is excellent - even better for the price. The service of Saatva and the delivery company was outstanding.

Questionable Firmness Scale

Good customer service but either unintentionally misleading stated firmness or possible inconsistencies with production. Wanted fairly firm mattress and I though Firm that's 8/10 on the scale of firmness with 10 being a tabletop should be plent . It wasn't. I suspected that by mistake I got luxury firm but after a phone call it was confirmed that I did get the firm one after all. It wasn't bad but unless you're laying level on it, it's mostly useless. Sitting on it you sink in, on your stomach reading your elbows will bury deep in the mattress. Returned it and got Tuft and Needle (supposedly 7/10 firm) for $550 less and it is firmer, yet super comfy and plush!

Awesome mattress

Highly recommend. Purchased from Saatva in May. Absolutely the best mattress I have ever had! Previously had the select comfort bed (setting level 35.) Did not buy select comfort again because the foam broke down over 10 years and the area to sleep in is greatly reduced by the foam boarders around mattress including down the middle. First ordered the luxury firm based on sleep style recommendation of back and side sleeper. Found it to be too firm after one night so we changed it to the plush soft. Customer service was wonderful in helping us switch our order. The delivery and set up went smoothly. This bed is soooooo comfortable. We sleep great and wake feeling rested. Absolutely love it!

Not as happy after just short of a year

UPDATING review for Saatva Luxury Firm purchased almost a year ago...When we initially got bed we enjoyed it very much. Now, almost a year later, we are both finding we have more aches than not in our backs/hips. We did put a 2inch foam mattress pad on to help add some cushion, but....... At this point next week we are going to put the boxes and top mattress in mattress bags and store, in outside room til we can sell it an maybe get 1/4 of the price back. Switching to a foam mattress or sleep number. There is sinking starting on each side, even though every 3 months we rotate the top mattress.

Mattress is uncomfortable, excellent service/marketing

I am going to give this three stars to average out the one star I give it for comfortable. My wife hated it and the coils dug into my side and put my arm to sleep. We bought the plush. It was not a particularly good mattress compared to those you'd find in Sears or Macy's. Price was good and it does not sleep hot like Tempurpedic. This may not be so for other buyers, but it made us unhappy, especially in light of the many positive reviews.

With that said, the marketing and customer service is excellent. They want and heavily solicit good reviews. As a result, they go above and beyond if you are not satisfied. This shows integrity and savvy marketing--you are less likely to get the really negative reviews and boost your positive ones. So--they are skewing the playing field, but in a reasonable way and one consistent with wanting to please consumers.

Disappointed - luxury firm feels like a board - sales rep told me it was gentle, floating feeling - it's NOT!

We were interested in replacing our tired old mattress after 12 years - when new, it had felt like we were floating on a cloud. I was inclined toward a soft plush Saatva but the sales rep suggested that, based on my description, we might prefer the medium luxury firm. We received it a month ago. On the positive side, it sleeps cool, which is nice. On the negative side, this is nothing like floating on a cloud. It's more like lying on a board. When I sleep on my side, the side I'm lying on gets numb and aches. My lower back hurts every morning. My arms tingle. It's miserable. I called after 3 days and the rep strongly suggested that we keep the bed for a month - let the foams relax and we'll get that experience we wanted. Well, it's been a month today. I phoned today and they are trading it out for a soft plush for $99. But I think they should have offered to do it for free, since I originally wanted a soft plush but after the conversation with the original rep a month ago they convinced me that the medium was right for me. Now I'm worried about the soft plush but we're willing to give it a try.

I also have to say that I wasn't thrilled with customer service today. First, on online chat, I corresponded with Ariel. She had to send me to the phone line to make the exchange. On the phone I spoke with Ashley. I complained about my level of discomfort, and she went to great lengths to assure me the problem was with my personal preference and not a fault in the mattress. I explained that I had originally expressed interest in a softer mattress, but she said again that she wanted to be sure I was aware that mattress comfort is subjective and that nothing could have ensured our comfort, and that as a courtesy, that the company will exchange the mattress now for only $99 redelivery. No, Ashley, it's not a courtesy; it's part of your sales policy and part of why I bought Saatva. I knew after 3 days that I was miserable and you guys asked me to keep the bed for a month, which I have. Please now don't start trying to convince me that the bed is fine and it's not your fault. Just agree to exchange the bed and tell me you'll be there for me if I need you after I try my new bed too. One last thing - I'm not a complainer, ordinarily. (So if I seem cranky now, I'm sorry but maybe it's because I haven't had a decent night's sleep in a month!)

Awesome mattress

Highly recommend. Purchased from Saatva in May. Absolutely the best mattress I have ever had! Previously had the select comfort bed (setting level 35.) Did not buy select comfort again because the foam broke down over 10 years and the area to sleep in is greatly reduced by the foam boarders around mattress including down the middle. First ordered the luxury firm based on sleep style recommendation of back and side sleeper. Found it to be too firm after one night so we changed it to the plush soft. Customer service was wonderful in helping us switch our order. The delivery and set up went smoothly. This bed is soooooo comfortable. We sleep great and wake feeling rested. Absolutely love it!

What an amazing mattress, and a great company too!

I suffer from an acute, chronic back condition as the result of three surgeries. I find it extremely difficult to locate a place for myself that doesn't cause pain. Our very expensive, but worth the money, Shiffman mattress did the job until it hit the 12 year mark. My wife and I began investigating our options and for a fraction of the cost, decided on our Saatva King! My wife, who I swear was born in Missouri, the show me State, is skeptical of anything new or different, and complained about everything at first! After one night's sleep she was convinced and in love, just like me, the very first night! No pain! Just a floating feeling, best described as Nirvana! Now, we both can't wait to get into our our Saatva mattress as soon as possible, for the best night's sleep, night after night!

THE BEST BED IN THE WORLD!

When we contacted Saatva for information, we spoke to Ed Brians. Ed was so helpful with his recommendations. We were most impressed by the lengthy time he took to ask about how we were sleeping, what if any problems we were experiencing with our current bed, and what we were expecting of a new bed. He listened carefully and by the time we finished our conversation, there was no doubt that Saatva would soon be in our home. Our original Saatva was delivered years ago; our newest one, a few months ago. The delivery men were courteous, efficient, and very complimentary about Saatva and how happy other customers were when they delivered to them. They presented a very positive impression of Saatva. We anticipated the first night in the bed would not go so well as we might need to get use to sleeping on a new bed, boy-Oh-boy were we wrong! My wife Terri slept all night waking up refreshed and pain free. She couldn't believe how comfortable our new Saatva was and that she didn't feel me tossing or turning at all. She slept an unbelievable ten hours, which was unheard of before our new bed! Where I normally only sleep about four hours (tortuously), I slept in a deep, peaceful, single position for seven hours; something I haven't experienced for many years. I woke up without any of the usual pains, invigorated, and ready to face the day. A peaceful, healthy, and happy nights sleep. Unreal! We are so happy with our new Saatva. The handwriting is getting bolder on the wall. Amazon is the largest retailer in the world with no stores. Saatva has no stores. Amazon is a game changer for shopping in in our world. Saatva is a game changer for shopping luxury mattresses in our world. Ed Brians is a game changer for his remarkable style of talk and warmth in our world. I'm calmer, I smoke so much less and I sleep so much more and I know it's my Saatva! Thank you.

Love my bed!

I don't even think about my mattress or my lower back pain anymore. I had a top of the line memory foam mattress that was comfortable when I first got in bed. However I am a stomach sleeper, and I would wake up unable to move, because of low back pain. I LOVE this mattress. It took me months to decide. But when I considered cost, and organic materials I would be laying on Saatva was the best. And it's comfortable! No back pain, no poisonous chemicals. It was delivered with 10 days of my order. Made in the USA. I would recommend this bed to anyone.

Highly recommend - no risk, fabulous mattress, great experience

Wow what an amazing concept! Skip all that time-wasting, energy-draining, super annoying mattress shopping. No need to worry about returns or refunds if it doesn't work out. There's nothing to lose but so much to gain! So we took the risk - because there was no risk! Just determine what level of firmness you prefer and that's all you need to do.

I wasn't even a tiny bit skeptical because the reviews are great and I'm so very happy to say everything was and is perfect. Ordered luxury firm king sized on line. (Paid about $400 more total than out last mattress which was a queen. Prices are very reasonable given the high quality). Received timely, courteous follow up call and emails. Received calls from delivery company regarding dates and confirmation of time window. On time, no issue delivery. Very nice delivery guys who were shocked to receive a tip. (Tip your delivery people y'all - that's hard work!)

No smells, no nothing. Just gorgeous firm unbelievably comfortable mattress. We seem to toss and turn much, much less in this bed. If one of us does turn over or get up, lo and behold, the other doesn't feel the movement and isn't woken up! Amazing.

We sleep great, no aching back, no morning stiffness. It's hard to get up because the bed is simply so comfortable. I love that it's firm but cushioned,

I've told everyone about our experience. There's no reason at all not to give it a try. You'll save yourself the grief of shopping for mattresses. You'll gain an amazing high quality mattress and fantastic sleep. Highly highly recommend and so very happy I stumbled across this company

Best Sleep of My Life!

I have been sleeping on my Saatva Luxury Firm for about a year and I have never slept better! I used to think I had insomnia because I could never fall right to sleep but now I do. I can't speak for helping sore backs or anything since I don't have any back issues but if you are looking for a well made comfortable mattress, this one is great! And for how nice it is you couldn't beat the price. It didn't take me any time to adjust to it and it's made of really nice and green materials!

Easily the best mattress we have ever purchased

We own a Royal Aireloom mattress set and and a Dux mattress set and have been very satisfied with both of them. However, the time came to purchase a new one for our master bedroom and shift the Aireloom to one guest room. After shopping in mattress specialty shops and in department stores, we were confounded by the prices as well as the fact that the same mattress would have a different name in a different store. When thinking about spending over $5000 for a quality product and then having the sales people do their whole sales pitch with a 'but we can do this and that', we were about to give up the whole idea. Then a few months ago, we found Saatva Mattress online and began to do our research. We read all the reviews and then reread them. We thought very carefully for weeks about buying a mattress online. There were several factors that weighed heavily in our decision. First, the price was easily $1000 under the lowest sales price for a mattress in a store (not an Aireloom or Dux, those were $3-4000 less). Second, the representative called us immediately and was knowledgable and courteous in answering our questions about comparing their mattress with our Aireloom and Dux. Third, the fact that in a store, you lie on a mattress for what - 8 -10 minutes max - and make a choice based on that. And last, but hardly least, was the return policy. We thought it couldn't get better than all of the above. And then it did - we got a Veterans' discount! And when the delivery people arrived, they got everything in place without so much as a scratch on the stair walls! We have only slept on it for two nights now, but can state categorically that this Saatva mattress is perfect! My husband is 6' 4'' and when he moved, I hardly noticed. The support, for a back and side sleeper is just right. We look forward to years of sleeping luxury and will undoubtedly purchase a Saatva again. Many thanks!

So happy

We have had our bed for three years and it is still amazing. We have had no sags, divots, or creasing either.we could not be happier with this choice. We has bought another Ed 2 years prior and we hated it it within 3 months (from another company)

Too firm

Do not trust all the raving reviews on their website. I left a negative review and it was deleted or never published. I ordered the plush soft mattress a year ago and really regret this purchase. If you want a soft, cloudlike mattress this is not the best choice. It is way to firm and uncomfortable for my liking.

Sleeping good

5 stars for this mattress. after 10 to 20 minutes of what I think will be reading time before bed, the comfort of my new SAATVA mattress settles me in to sleep before I can get into the book. I love my SAATVA California King size mattress. Yeah for SAATVA. Organic cotton and USA made YEAH!!!

we felt with the replacement/refund policy it was a good deal. We ordered the higher box spring

We purchased our King-sized Saatva following my total knee replacement 1.5 years ago; we felt with the replacement/refund policy it was a good deal. We ordered the higher box spring, which made our bed like one from 'Princess and the Pea' and difficult to climb into. I called and explained the problem, it was dealt with in a short period of time. The original order was delivered in less time than promised, the delivery service people were wonderful; the mattress is very comfortable. Friends thought we were crazy for ordering mattress and box spring on-line, but it has been the best set we've owned in 44 years of marriage and we have had some high quality sets.

First impressions were great. We ordered the 11

We've only had one night on the mattress so far so this review is about the ordering and delivery process for now. I think I lucked out in terms of the turnaround. First impressions were great. We ordered the 11.5'' king sized plush soft mattress since I like a mattress with some 'hug' since I'm primarily a side sleeper.

BACKGROUND
We tried the Tuft & Needle king mattress but decided it was much too firm, even with a memory foam mattress topper. After the T&N mattress didn't work out, we went to Sleepy's and seriously considered a $3,600.00+ Kingsdown mattress. We couldn't pull the trigger even if the $750 T&N king mattress didn't work so after reading tons of reviews, decided to give the Saatva at try, especially since we figured out we actually prefer coil mattress over foam ones.

ORDERING
I ordered the mattress on the night of 10/13/15, received a call the morning of 10/15/15 from a Saatva Team Leader confirming my order including specifications and making sure I measured the frame I was using, and received a confirmation email from the Saatva rep shortly after. The rep was friendly and made sure I knew she was there to help if I thought of any additional questions. She told me I would be contacted shortly after to coordinate the delivery.

SCHEDULING
Sure enough I received a call maybe half an hour later from another rep from the delivery company on behalf of Saatva. She asked if the following Wednesday but I asked if there was any chance we could get it delivered on a weekend and she put me on hold for a minute or so. I think I lucked out because they put me in for the Saturday just two days later, 10/17/15. She explained that they delivered anytime between 8 AM to 9 PM but that I'd receive another call the day before the delivery with a time window.

I received 4-5 calls the next day confirming delivery. It was a bit much. I missed one automated one and called back to receive the info. I then got another from an actual person and I confirmed everything with her. There was then another one with an automated message and I confirmed receipt of the call... and then missed two additional calls, presumably about the delivery again.

DELIVERY
The time slot was 4 hours but I did receive a courtesy call 20 minutes before they arrived which was well within the time window. The delivery took maybe 7 minutes at the most. They brought the mattress upstairs for us, laid it on the frame, and took the plastic wrap with them.

Will update the review once we have more nights on the mattress.

UPDATE: Still happy with the mattress! Only complaint is that I sometimes feel my fiance turn, but this could also be partially attributed to our bed frame (we do not use a box spring). I am not experiencing any back or neck pain and am still very much enjoying the 'hug' of the mattress that the plush comes with.

Too Early to Make Call, but man I'm tired.

2 nights, and zero sleep. So for me the luxury mattress hasn't been luxury at all. Will give it 2-3 weeks and return if feeling the same way. I had a memory foam mattress and slept well on it, but wasn't good for adult activity. Switched up after hearing all the good reviews. Love the customer service, but not enjoying my sleep. I'll post back in a few weeks. Feel like Al Pacino in that movie Insomnia.

comfortable mattress we have ever had

This is by far the most luxurious, comfortable mattress we have ever had. Not only do we both get a great night's sleep, but my long-term back pain is gone. Saatva went above and beyond with customer service, as well. I ordered the 14.5'' king mattress. When it was delivered, I just felt it was too high for me. Even though it was entirely my mistake, Saatva replaced it with the 11.5'' mattress for only a $79 delivery fee. I couldn't believe it, but they just wanted me to be happy. And I am!!! I will be a Saatva customer for life. Highly recommend!

We really love this mattress and my husband and I are both...

We really love this mattress and my husband and I are both sleeping very well. I was afraid to order a mattress on line but Saatva gives you a 75 day trial and I felt that if we didn't like it we could return it without any problems. We also bought a new comforter set and our bed looks beautiful. I would highly recommend this mattress.o We have always bought Beauty Rest but this mattress is by far the best.

She purchased a Saatva and said she had been 'sleeping like a rock' ever since it arrived

I was told about this mattress by my industrious and frugal niece who had been thoroughly researching mattresses on line. She purchased a Saatva and said she had been 'sleeping like a rock' ever since it arrived. What also appealed to her was that it is a totally organic product. After a little research of my own, I decided to follow her lead and purchased my own Saatva. The first night I was slightly alarmed because it was firmer than I had expected and was used to. But after that initial night I became very enamored of this lovely product. I have been sleeping on it for a month now and feel so much more well rested! Additionally, some of my aches and pains seem to have diminished. I suffer from lots of arthritis and believe the wonderful support this mattress provides has helped enormously! I adjusted to the new level of firmness very quickly and now would not go back. I highly recommend Saatva's flagship Luxury Firm mattress. You avoid all the confusing rhetoric of the sales people at the mattress stores as well (and sometimes bait and switch tactics). If you are in the market for a new mattress, you can't go wrong here....

What Are You Waiting For?!

I am 70 and have slept on airbeds, futons, waterbeds, memory foam, springs, and the ground. I needed a new bed as I was going to have spinal fusion surgery so after doing some looking around, I chose the Saatva. From the time the guys carried it in and set it up I was all over it. The best bed I have ever owned or slept in. I am so glad I bought it. A friend from Virginia Beach bought one recently as well. She loves it. Go get one.

customer service is over the top in good service and their desire to make each customer happy

Mattress is high quality at an affordable price, replaced a 'number bed' with this luxury firm, it is firm, yet cushiony, customer service is over the top in good service and their desire to make each customer happy. I especially liked that there is no 'off gassing' at all.......I worried about making an online purchase, but am so glad I did....take the leap, you won't be disappointed!!!

Best mattress in the world !

We have the luxury King since Thanksgiving of last year. It's a wonderful mattress. We don't have any aches or pains getting out of it in the morning and just jump off like school children , refreshed and ready for the day. We are both in our 50- ies. I had back surgery due to severe sciatica and bulging disk 5 years ago. Our old mattress actually gave me more flare ups and it was a Tempurpedic , recommended by my Surgeoun. When we made the decision to try out Saatva it was a very scary decision not to be able to see it first or even experience the feel. But with the 30-60!daybtriwl and return policy we went for it.
We are so very glad we did. The best, most restful sleep with no interruption, just an extremely comfort sale and cozy bed. I used to read on the couch , but ever since we got this mattress , I just hop on it and that's my 'me' time. Better than a massage. No need for stretching excersizes just husband, kittens and me in peaceful rejuvenating relaxation.
There is a small indentation where we both sleep but somehow it just caresses the body all in the right places. We have turned it around once so far but it's really not necessary. There was never any chemical scent to it , just beautifully crafted , no need to use cushiony mattress cover , it's just the perfect bed. I hope to have it for a very long time.Note to the manufacturers! Please , don't change anything in the upcoming years.

Loving our Saatva Lyxery Firm

You make up your mind reading the reviews and asking questions. Customer service is there to answer your questions and to help you get the mattress that fits your needs. No pressure sales talks great bunch of people to work with and never once did they try to sale me a mattress. We have had our mattress for about 3 weeks and from the first night I slept better than I had in a very long time. My wife was not that fortunate it has taken her a little longer to get use to the firm mattress. She is starting to sleep better and longer now that she is getting use to the bed. I even catch her going in there and catching her a nap on her days off. I will say this we came off of a $3000 memory foam bed with a lifetime warranty and bought the Saatva Luxery Firm and wished we had done it a long time ago! I haven't had it long enough to answer any durability questions but you can bet I will be as quick to let people know about how long it last as I was about how good it sleeps.

It is by far the best mattress we have ever had

We bought our mattress about a year ago. We were reluctant to buy it sight unseen but with their guarantee we decided to go for it. It is by far the best mattress we have ever had. I always had hip pain and was continuously having to adjust my sleeping position to get any relief. With our Saatva mattress I no longer have the pain and sleep through the night. You will not find a better mattress for the money.

Not worth your money

Owned a king size mattress and it sags terribly over 1.5 years. Yes, they replaced it once, but it happened again and no I'm not going to pay 25% of the purchase price to get another one and have the same problem. GO ELSEWHERE and shop.

Not for everyone, but definitely is for me

We bought our King Plush Soft mattress 2 years ago and I honestly can't imagine a better mattress. That is until I started reading reviews and realized there are actually people out there that didn't like the Saatva experience and that there is no one mattress that is best for everyone. So I'll just give as much info about us and if you think you're situation is similar, then you should probably heed my advice. My wife and I are both 5'-8", I'm 160lb and she's a lot less than that ;-). We bought this mattress in our late 30's. We have 4 kids (hence the need to leap from a queen to a king). We both like our mattress soft, but Saatva really hypes their Luxury Firm, and they have a generous trial period. So we bought the Luxury Firm, feeling that the risk was low. I'll say that right off the bat we could tell that Saatva is a company that focuses on customer service first, and selling mattresses second. That being said, when our mattress arrived, we were very impressed with the quality of craftsmanship that was visible and tangible. We couldn't wait to have our first night's sleep. But it was just ok. We thought maybe the mattress needed to break in to soften up a bit, but after 2 weeks we dreaded going to bed. The Luxury Firm was very firm, even with the pillow top. After 3 weeks we had terrible back and hip pain. We hate to make a fuss, but we just weren't sleeping. We were faced with the dilemma of returning the mattress and starting the search over again, knowing we would be spending more than the $1000 we spent on this mattress, or paying the $100 shipping to return this mattress and try the Plush Soft (and possibly hating that one too). We opted for the latter, reasoning that the $100 was a safe risk. I have never made a wiser decision in my life. The Plush Soft is AMAZING! Back pain is gone. It's been 2 years and we LOVE this mattress. One of the things I always test on a bed is how stable the edge is. If I feel like I'm going to fall out of bed while laying right on the edge, then I figure the actual size of the bed is the next size down. This is full width king all the way to the fully supported edge. I don't ever notice movement from my wife and I never feel heat building up from the mattress. I can't believe this mattress was only $1100 ($1000 for the first and $100 for the second). It feels better than the $3000+ mattresses I try in the stores. Usually people have their best nights rest in fancy hotel room beds. Now I have that feeling every night in my own home. So while I would recommend this mattress to everyone, I get that everyone is different. But I will say this. . . If you don't try Saatva you are making a mistake. It's risk free. If you don't like it, send it back within the trial period. It won't cost you anything, unless you ask them to make you a different bed, then it's only $100. What do you have to lose?

Good but not for long

Great first year. I got the firm one and it alleviated my back pain. Now its 3 years later and its full of sags and the back pain came back. I would expect a mattress like this to last longer

"My mattress was really old

"My mattress was really old, embarrassingly old, I’m not going to share a number old. I researched and researched and kept coming back to Saatva. I’m 57, active, healthy but when I got out of bed each morning it took me awhile to get to where I could bend over to get the dog’s bowl. Plus I would toss and turn and wake up in the middle of the night. After one week, I’m sleeping the best sleep of my life, I wake up rested AND I CAN MOVE! No pain! I’m happy, the dog is no longer bewildered about how long it takes to get breakfast, and the world is a brighter place! Plus the gentleman who delivered the mattress and took my old mattress and box springs were very nice and in and out in about 15 minutes. If you are on the fence, hit the buy button. Now!"

Saatva has a great product

Saatva has a great product! I have the classic bed style which is very comfortable. The customer service agent Paul went over and beyond and honored their warranty for me. I was very happy!

Best matress ever

My back pain so bad it was shooting down my leg. I was crying as I walked. I have had this mattress for 3 weeks and no more back pain. So well the money. You will sleep better & Guess what? No back pain... Guys do your self a favor and just buy it...

Amazing Mattress

I wish I could go back in time and tell myself to not spend the money on my previous mattress and to just spend it and buy this amazing Saatva mattress. After my second child, I couldn’t go back to sleeping on my stomach so side sleeping it was. We ordered the 14.5” plush mattress. It’s like sleeping on a pillowy cloud but with support. It is so cozy and comfy and the supported sides work so well with my edge of the bed sleeping habits! But this mattress, it is worth the wait and you won’t be sorry you got it!