Bobs Bobopedic vs. Eclipse

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Uncomfortable
Not the mattress for me. Started sagging quickly.

Good bed
Was pleased with my purchase from Bob's. Bed feels very comfortable and I like it.

I love my new Bobopedic
I ordered one of these after seeing one of Bob's commercials. I decided to take advantage of their sale and get a Bobopedic ZZZoom bed. I really love it and it is super comfortable.

Decent mattress
I am very happy with my Bobopedic bed. I wish that I could have had this bed 10 years ago. It is a good bed now too and I am very pleased with my purchase.

Bob knows
Bob definitely knows about beds. This is the best bed I've ever felt. I am really impressed by the support and the no back pain.

We purchased our mattress in March 2015...
We purchased our mattress in March 2015. We opened the packaging when we brought it home and immediately smelled a terrible odor. We were told to let it air for a few days and we did, however, a few days turned into weeks. Before our 30 day window was up we called their customer service phone number and was told to open our windows. Well we did not, and as I explained to the customer service rep because we live in Maine and the temperature was 30 degrees. They gave us an extension on our return period, however, they did not agree to refund us or give us a new mattress. Now 11 months later we would like this factory defect to be taken care of. They sent out a technician who smokes and does not have a good sense of smell to come and check out the other. He did not smell anything and now they are refusing to remedy the situation. I would not recommend Bob's Discount Furniture to anyone!

I purchased a Bob-o-Pedic with Gel Mattress mattress...
I purchased a Bob-o-Pedic with Gel Mattress mattress for $1500 from Bob's Furniture. Not even 2 years old, it is sinking and destroying my restful night's sleep and causing body aches. I also purchased a sectional that is becoming discoloring on the piece that is not even a seat, but the cup holder section. This company is getting away with murder selling this shoddy furniture. They don't even try to work with you. What can be done about them? I am filing a small claims in court. I don't know what the outcome will be, but I have to do something. I feel like they stole from me and caused me to have body aches that I never had before purchasing this mattress.

I purchased a Bob-o-Pedic with Gel Mattress mattress...
I purchased a Bob-o-Pedic with Gel Mattress mattress for $1500 from Bob's Furniture. Not even 2 years old, it is sinking and destroying my restful night's sleep and causing body aches. I also purchased a sectional that is becoming discoloring on the piece that is not even a seat, but the cup holder section. This company is getting away with murder selling this shoddy furniture. They don't even try to work with you. What can be done about them? I am filing a small claims in court. I don't know what the outcome will be, but I have to do something. I feel like they stole from me and caused me to have body aches that I never had before purchasing this mattress.

We purchased our first mattress in 2011...
We purchased our first mattress in 2011. Within months it started to sag badly. Bob's came out, found it to be defective and gave us a credit to pick out another mattress. Second mattress failed within a year. Bob's came out and found it defective as well. We got another store credit and purchased the Bob O Pedic Gel, paying the difference just hoping for a better quality mattress.

Once again within a year we started to feel like we were in a hole and Bob's came out and measured the sag and told us the sag was only a 1/4 inch and needed to be 1 inch sag for the manufacturer to replace it. After talking to a manager explaining we're tired of sleeping on this mattress with a sag he said we had to wait 60 days to have another tech to come out. We waited and he came out, measured it again and it was now 1/2 inch and we were told there was nothing they can do.

This mattress has memory foam. So of course it's hard to 'see' the sag because the mattress just pops back up when you get up. We called again asking for a manager that never called us back. We gave up and now a year later my wife has to pull herself up out of bed by the headboard and has a backache every day, all day long. We called customer care and the tech came out, measured and it's now an inch sag and now they tell us it's got to be an inch and a half!!! You can imagine how angry we are at this point and keep in mind the mattress has a 20 year warranty on it. When you look at our bed you can visually see the mattress sags in the middle and they told me that the tech wrote that there wasn't a defect in the mattress but he had told us something totally different.

We argued the fact with them and the pictures that we're taking and that the tech only took one measurement and that was in the middle of the bed, not even at the end where you can visually see it sag. After arguing with them and not getting anywhere they said they would have Supervisor Dan call us in the morning. Well just like last time nobody called so I called them back. They of course hung up on me and I called back. I wasn't giving up this time. My wife's back is worse and the mattress is only a couple of years old.

Finally after pleading my case that obviously over the past year or so that the sag went from 1/4'' to 1'' sag that there was clearly a defect in the product. Yes I should just go buy a mattress from a different store but we don't have the funds to do so and why should we. They should stand behind their product and warranties. Finally after all that they gave us a credit so we will try this again but future reference to anyone buying a mattress from Bob's... DON'T!!!

My purchase was a pillow top queen euro Mattress...
My purchase was a pillow top queen euro Mattress for $899.99. My customer service experience was out of this world. I am handicapped and in a wheelchair and Bob's Discount store is no place for people in a wheelchair because for one there is no room and second the Representatives (customer) were mostly standing around or walking and ignoring me and my sister as we went in to look at the mattresses. When we went in to look at them it was a tight area and most people don't want to work or help us. We told them we were looking for a new mattress and the women who was lucky to get me was not happy to do it. She treated me bad and kept wanting me to get the same mattress But I wanted the $899.99 that I did get. But she was not going to be happy about it.

The shopping experience was horrible in a whole. I do have to say even though the shopping experience was horrible and I wheeled out of there humiliated and without anything I WON, and got MY $899.00 MATTRESS. OH YEAH. I went above her and went to the PRESIDENT. HE WAS FANTASTIC AND GRANTED ME MY MATTRESS. HE GETS A 10 FOR GREAT.

Twilight
We are thrilled with our new mattress. So far sleeping like a baby and waking up without back pain, heavenly!

Twilight mattress
Exceptional quality at an affordable price! My back no longer hurts, very comfortable. The cooling effect is outstanding.!

Perfect firmness
My husband has a bad back so we need a firm mattress, however I like soft beds. This mattress is perfect for the both of us. It’s firm enough for him and soft enough for me. Right down the middle!

This bed was perfect. I
This bed was perfect. I haven't woke up without a back ache in a long time. It feels great to not have pain in the morning.

Bob-O-Pedic Firm Mattress
So far, very comfortable, never had an adjustable before so we're getting used to it. This replaced a conventional Firm Verlo that was 20 years old. This is different with the memory foam but still, I'm sleeping pretty well.

Works well so far
Works well so far

Great mattress I am now
Great mattress I am now sleeping wonderful!!!

The bed is excellent we
The bed is excellent we enjoyed our first night's rest and would recommend it to anyone

The Best Mattress
I love it , best mattress I have every owned.

Amazing
This mattress is the most comfortable mattress I’ve ever slept on. I recommend anyone with back issues to by this mattress from Bob’s.

Mattress
So far the mattress is good , the service and quality of Bob’s mattresses is great . We recommend them highly

Queen
Nicely delivered, one week into use. Great quality, as advertised. Adjusting to new mattress.

Mattress
I have had a water bed for 25 years. This new mattress is the most comfortable mattress I have slept on in years

Twilight Bob-O-Pedic
The mattress feels good Very firm definitely a lot of padding

Comfortable for both of us!
Plush on my side, firm on his. Perfect!

Very satisfied.
Very satisfied.

Wonderful nights sleep!
Purchased the Twilight firm with Power Bob adjustable base. Excellent delivery, the guys took my old mattress and set everything up for my new bed, including putting the batteries into the remote control. The mattress is wonderful, but the adjustable base is AMAZING! I've slept the entire night through ever since it arrived. I no longer toss and turn all night, waking up multiple times trying to get comfortable. Do yourself a favor... go to Bob's today and get yourself an adjustable bed!

The delivery, set up and
The delivery, set up and overall experience was very good. The mattress is very comfortable. Only issue was they did not take my entire old sat and left half the box spring because they had no room in the truck.

Mattress
Getting used to it.

Love it so far!
I have only had my new mattress for two days, but I’m very happy with it already. I usually have lower back pain during the night and I have not had any since I have been sleeping on this mattress. The delivery team was very professional and quick. The smell people complain about was present but is almost gone after two days. I ordered the plush, which I highly recommend over the firm.

Matress and pillows
The matress and pillows are unbelievable I enjoy sleeping on them. I never had a bed that allows my body to relax like the one I bought

Twilight Queen Mattress
The mattress is very comfortable. We can both move independently in our sleep without disturbing each other. Love it!

Very good
Very good

not bad
well, I did not order a california king.. so that is incorrect. I ordered a king. So far it seems ok, no complaints, the vibration function seems unnecessary,but I do like the zero gravity on occasion.

I really like the mattress,
I really like the mattress, very comfortable. The only downside is that it made my bed higher than I anticipated.

Customer satisfied
Excellent customer service and flawless setup. Thanks Johanna

Best sleep ive had in
Best sleep ive had in a long time

Twilight firm mattress
It’s the best mattress to have. Now I sleep very well, no rolling and turning , I feel refreshed when wake up in the morning.. there’s no crazy scent as people say.. I love my mattress.

very comfortable and soft mattress
Just got this bed, getting used to a soft mattress after having a hard one for years. Time will tell how it holds up to larger womens body. But I have to say I was impress with Bob's delivery notifications and service.