Update
Update: my husband and I tipped our mattress to rotate it and something broke away from the bottom of the mattress. I called the warranty line and they told me if we move it at all we aren't covered. This is NOT normal and NOT our fault. Not happy. This is not okay.
I went in a few days ago, I was very impressed
I went in a few days ago, I was very impressed with the service given to me. Along with great prices. 100% satisfaction. Can't wait to tell my family and friends about this place.
Julian assisted myself and my wife
Julian assisted myself and my wife. He was super awesome and helpful. He answered all of our questions and was patient with us. I would definitely recommend going there if you are in the market for a mattress.
Kenny and the team at Banner Mattress took very good care of us
Kenny and the team at Banner Mattress took very good care of us. We visited 3 mattress stores and came back to Banner. We found the mattress we liked and received same day delivery. Friendly sales associates and staff. Very accommodating to our needs and requests. UPDATE: Delivery was less than stellar. We were given a delivery window of four hours, 4PM - 8PM. I had to call Banner Mattress at 8 to get a delivery update because I did not receive a call from the delivery folks. Status was delivery would be there soon. Delivery guy calls at 8:30PM to say it would be 30-40 minutes. Seriously?? A 4-8PM delivery turns into a 10PM delivery? Not pleased about this.
Amazing help with great customer service
Amazing help with great customer service! Super helpful and patient with us in finding the perfect mattress, pillows, sheets, everything! Julian was friendly, helpful, informative, and overall had great customer service here. I would recommend everyone to buy their mattress here.
I give Banner Mattress in Victorville a 5 star review
I give Banner Mattress in Victorville a 5 star review... The Sales Rep. Mo was Awesome.. He asked use how we sleep , what our needs were an took use through the show room an put use in beds that would fit our needs... Thank you Mo you have Great! Customer Service!
Great customer service
Great customer service. The sales man was very helpful and found me what I was looking for in a timely manner. Would recommend this store!
Choosing a mattress was an easy process at Banner in Redlands
Choosing a mattress was an easy process at Banner in Redlands. Bob answered all my questions and directed me to the perfect mattress for my mom. I'd definitely shop here again!
The Rancho Cucamonga Banner Mattress store provides great customer service
The Rancho Cucamonga Banner Mattress store provides great customer service. Moe assisted me today. I left confident I purchased the right mattress for me. I recommend this site and Banner for your mattress purchase.
Wow
Wow!! Brian at Banner is AWESOME. Takes the time to find out what You want and finds it Definitely somewhere and someone you want to visit.
Michelle is super helpful
Michelle is super helpful here at Banner Mattress. Thanks for everything and recommending the bamboo fabric.
Michelle was awesome
Michelle was awesome. She asked what I was looking for and was helpful for the perfect bed for my disc problem in my back. I tried out a handful of beds and found the perfect one. I'm glad they give you 120 days to try it out and the ten year warranty. My last bed I realized is 18 years old so I'm definitely due for another one. Can't wait to sleep on my new bed.
What fantastic service
What fantastic service. Michelle patiently steered us around a range of mattresses and beds after listening to our requirements. I have a chronic condition which makes it hard for me to get a good nights sleep, but she got us a great sleep solution and a budget answer for our guest room, plus free pillows and a floor model deal that beggared belief. We thoroughly recommend Banner Mattress and will be back whenever we need new beds.
My Fiance and I have been in desperate need of a new mattress
My Fiance and I have been in desperate need of a new mattress. We've been having a lot a back pain and it was just time for a new one. We had been shopping around for a few weeks. We honestly hated shopping for a mattress because its kind of like buying a new car. You want to test drive the cars but you don't really want to deal with the sales people. That's at least how we felt about it. We were prepared to to either A) Be completely ignored because we look pretty young or B) Be bombarded with questions and facts about buying a mattress. To our surprise neither one happened. Which was great. Julian greeted us very kindly and also gave us our space to look around and point us in the direction to what we were looking for. One thing I really thought was uncomfortable about looking for mattresses is the salespeople being at the foot of the bed when you're laying on the mattress. Julian gave us some time to ourselves and when we had questions he was more than helpful. The prices at Banner Mattress were very fair and they had a variety to choose from. We ended up purchasing a Sterns & Foster that same night. This is a miracle because usually it takes days for my fiance to make decisions, but he felt great about the whole experience. We even got some great pillows for free! Don't waste your time out there, just head over to Banner Mattress.
We had ordered a Purple mattress
We had ordered a Purple mattress, and it didn't work out for us, so we needed to find a new mattress. Stopped in at Banner and got a tour of a lot of different mattresses. Both Jeremy and Julian were very helpful. Within an hour, we had decided on their own brand of mattress. I like that they're family owned and their mattresses are made in Colton. I like supporting local businesses. They do in house financing, with 24 months no interest, if that's something you're interested in. They also throw in a set of free pillows or a free sheet set. Delivery was next day and prompt. They also have a 120 day trial period. It's not a money back return, you can exchange it for a mattress of equal or greater value, with a $99 delivery fee.
Awesome experience
Awesome experience! Great service! Thanks to Jeremy we'll be sleeping great for the next 20 years! Ask for Jeremy, he's the best!
Just had the best experience at Banner Mattress
Just had the best experience at Banner Mattress. Jeremy was such a great sales person. No pressure. Super knowledgeable! Not to mention kind. So excited we bought a mattress here. Its a local and family owned business. Win win! So happy and excited to get our new mattress.
I'm so please to say Julian Aguilera
I'm so please to say Julian Aguilera from Banner Mattress in Rancho Cucamonga has come thru once again, BEST prices, AWESOME products GREAT customer service. Thank You!!
We have needed a new mattress set
We have needed a new mattress set for quite a while now. With a Friday off work for Veterans Day and the promise of no sale tax with your mattress purchase we took the time to check out Banner Mattress in Rancho Cucamonga. After trying out several mattress and changing my mind once we found one we really liked. There was no high-pressure sales, just helpful customer service. We purchased the mattress protector as it gives you the satisfaction of being able to return your mattress within 120 days if you aren't happy with it. I'm sure we will love it, but if not it's nice to know it can be returned.
This Banner Mattress has great customer service
This Banner Mattress has great customer service! We've been returning customers and just bought another mattress from here! Julian has helped my family and I out with all our purchases. He's knowledgeable and honest and always works with your needs and budget! We'll be back soon!
Julian must have the best customer service
Julian must have the best customer service I have ever witnessed in a mattress store. He made our selection very easy. He was there to answer question after several trips to the store and over the phone. I am glad I walked in the store and found him. Thank you for making shopping easy. Gail
Jeremy was very helpful
Jeremy was very helpful and knows the Banner products very well. I was interested in the adjustable bed frame and after he showed me multiple options and how they work I chose the wireless remote option plus free delivery-the same day! Thank you Jeremy!!
After spending restless nights
After spending restless nights on our 3 year old mattress my wife and I decided it was time for a different mattress. Banner mattress was conveniently located near us, so we decided to stop in. Jose greeted us and showed us the different beds. Jose and his DM were great and very informative about the different mattresses available. We went with the Banner brand Anna, which my wife loved, and is very, very comfortable. Thank you to Jose and his DM(sorry I don't remember his name) for your friendly and informative service. Oh, and don't forget the pillows, very important as well.
Great service
Great service, price and quality mattresses! Thank you Julian for all of your help yesterday!
Purchase my 2nd mattress from Banner Mattress
Purchase my 2nd mattress from Banner Mattress. Rudy our sales guy was very professional and knowledgeable. Very happy with Banner Mattress.
Had an awesome experience here
Had an awesome experience here the Anna pillow top totally beat out the sleep number I8 we just returned in comfort! Kenny and Julian were awesome and truthful about what to expect from the models in the future.
Jeremy & Julian are really helpful
Jeremy & Julian are really helpful and made our shopping experience worthwhile. Got us a great deal on the perfect mattress for us, and a speedy delivery. Thanks again!
Jeremy and Julian were of great assistance
Jeremy and Julian were of great assistance on the selection of our mattress today . Thank you Banner Mattress!
When you walk in your greeted, they don't hound you
When you walk in your greeted, they don't hound you like other mattress stores. Julian was very knowledgeable about his products and took the time to explain the differences between the different mattresses we were looking at. Julian, helped us to make our purchase, and also took the time to actually go over the warranty and other information we need to know about our new purchase and what to expect during delivery.
So I have been waiting
So I have been waiting for the Memorial Day sale since Black Friday because I had my heart set on a tempurpedic mattress and wasn't able to get it last time because of my credit. HOWEVER, today I finally got the mattress and I'm very excited to try it out. I went in and was immediately greeted by Julian who was very helpful and genuinely listened to what I was looking for. He was honest and straight to the point which I appreciated. Not only was I approved in minutes, I had to put less than $100 down which was awesome. When we were going through the purchase process, another employee by the name of Jeremy was there and he was great as well, he joked with with my mom and I and just made the experience even more enjoyable. Just wanted to say you guys are awesome and i will definitely refer anyone that needs a mattress to you both specifically. Thank you again for everything !
Julian at Banner Mattress in Rancho Cucamonga was more than helpful
Julian at Banner Mattress in Rancho Cucamonga was more than helpful with his expertise on my recent full size mattress set . Thanks again Julian I'll highly recommend your store to my friends and family for all their future mattress needs.
Great customer service
Great customer service and they helped us find the perfect mattress also the delivery was very quick. Ask for Julian!
Banner Mattress is the place
Banner Mattress is the place to come for a great price and great customer service. I purchased my mattress here several years ago and just had my dad get his mattress here. Same day delivery and quality mattresses...reasonably priced. I will definitely be back for my next mattress purchase.
Had a great experience buying a mattress
Had a great experience buying a mattress with the salesperson Julian who was very knowledgeable. Will recommend to others!
I would definitely recommend this place
I would definitely recommend this place for anybody who's wanting to buy a new matress. Julian is very knowledgeable guy who helped me buy my mattress,he was able to give me a really good deal and through in some free stuff to. So if if your wanting to purchase a new mattress don't be shy and stop by Banner mattress in Rancho Cucamonga and as for Julian he'll take care of you..
Julian is really helpful
Julian is really helpful and well knowledge! We wanted the tempur-pedic but after testing the bed firmness, that isn't the best choice for my mom, So I ended up getting the Serta iConfort!
My boyfriend and I finally decided to get a new mattress
My boyfriend and I finally decided to get a new mattress and expected to check out several mattress stores. We started our search at Banner Mattress and ended up purchasing a mattress. Tom helped us find the perfect mattress. He showed us several options and was very knowledgeable so he was able to answer all of our questions. All in all a great experience.
This place is awesome
This place is awesome. I have purchased from here multiple times and each time I have the best service. Julian has always been very helpful and knowledgeable about the products.
Great experience
Great experience, couldn't be happier with service or mattress purchased. Thank you Julian you provided a great experience after a poor one at Danna's
My wife and I purchased a Tempur-Pedic Mattress today
My wife and I purchased a Tempur-Pedic Mattress today. The sales representative Julian was knowledgeable and very helpful with selecting our new mattress. With their promotion, we were able to get a new mattress for our son, for free too. Thank you Banner Mattress and Julian for your wonderful service.
Julian was so helpful
Julian was so helpful in picking out a new mattress for me and my boyfriend. My boyfriend has a bad back and after a month of mattress shopping we found a great mattress at a great price thanks to Julian! He scheduled delivery around our crazy schedule and made shopping painless. If you are in need of a mattress, go see Julian!
We needed a mattress for my son
We needed a mattress for my son and had been to a few places with no luck. Prices were given and changed at check out. Banner mattress took care of us, even though we came in a few minutes before closing. I can't say enough about the friendly staff and amazing prices. I highly recommend this location!
Raj and Julian were great
Raj and Julian were great! Took care of getting my new mattress delivered the next day. No high pressure sales, they let me shop for quite a bit with no pressure to buy. Customer service is amazing!
I called and asked if they had a twin set at the store
I called and asked if they had a twin set at the store for my kid and was told "Yes, we have a couple in the store". I drive all the way there and the sales man tried to sell me a mismatched set. He wanted to sell me a white mattress and a brown box spring by saying he would give me a good price. I told him I am not that cheap. I did not know when I called that I had to be specific and ask if the set was the same color. Very disappointed.
My husband and I have been in the market for a bed
My husband and I have been in the market for a bed for a long time but we were nervous about trying out beds. We saw the Banner Mattress commercial and decide to try them since they were local. When we arrived we were greeted by Julian who directed us to the different types of beds. He left us alone as we tried beds that were soft and firm. We tried the beds for about an hour until we decided on one and ask Julian our questions. He was so helpful and knowledgable. He gave us straight answers about our options. When they say there is no pressure to buy, there literally no pressure to bed. Before we decided to purchase a bed we liked, Julian offered that we come back about trying other beds at other stores and even trying other financing options before purchasing one of their beds. Everything about the entire process was a breeze and my husband and I walked out the proud owners of a brand new bed. I highly highly recommend Banner Mattress. I especially like that they are family owned and they manufacture their beds. They sell other brands too so you have many options.
This is our third mattress
This is our third mattress set we have bought and we will definitely be back. Our Jose B and his manager Taj Washington were very knowledgeable and helped us pick out a great mattress. Awesome product fantastic service. We would definitely recommend it to family and friends.
Another great experience
Another great experience at Banner mattress. So excited to get our new hybrid matress with adjustable base. The assistance here is always top notch informative and no pressure. Even my kids love going to Banner.
We purchased the perfect Banner mattress
We purchased the perfect Banner mattress with the excellent assistance of Julian!!! We are so excited and cannot believe it was such a smooth and easy process!! We definitely highly recommend visiting this store for all your mattress needs!!!
Thomas was very helpful
Thomas was very helpful! He demonstrated various options and helped us make the right decisions for us. Thank you!
Tom was awesome
Tom was awesome! Helps out and is patient. He take you to every room and gives you a break down of each mattress and also lets you relax on the beds. He doesnt sit over you and pressure you to buy. He lets the beds do the talking! All around the store is clean and very nicely kept. Tom made my experience!
This was about the third mattress we've purchased here
This was about the third mattress we've purchased here. This one was for my daughter. Mia helped us out and showed us everything within our price range. No pressure on me or my daughter, she let her try them all out. Always a good experience!
Me and my girlfriend came here to look at beds
Me and my girlfriend came here to look at beds and after visiting 2 more places afterwards we came back because of the service. We worked with Jerry and he wasn't pushy at all and sincerely just wanted to help us get what we wanted. Up-front and honest is all we wanted in a salesman and he was all of that and more. If you want the best prices and to buy a a bed from someone you can trust then this is truly your place! Even the follow up customer service was amazing, 5 stars!
Stopped here first in our mattress shopping experience
Stopped here first in our mattress shopping experience and tried out a bunch of beds to get an idea of what we liked. Tom was very helpful and not pushy at all. We shopped around other furniture and mattress stores to see what other options there are. Most stores have similar offerings and we enjoyed working with Tom a lot so went back to purchase from him. Bottom line...if you're looking for a quality mattress and don't want the pushy sales experience, go see Tom at this location.
if you are looking for a new mattress
if you are looking for a new mattress and not sure what you want... don't want to get "pressured" ... and just want to go home feeling like you had the best experience with a sales person who really knew his stuff and was so patient with you....you must go here and hopefully Julian will be there to help you! Really... don't do this very often but I saw previous reviews before I went down and they are really true - and was so happy I got Julian to assist me! Great selection as well and am now waiting for my new mattress to be delivered -same day! Kymm