Ashley Furniture vs. Bed In A Box
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Ashley Furniture
Ashley Furniture, otherwise known as Ashley Homestore, is a well known global furniture retailer and manufacturer that also crafts its own brand of mattresses, Ashley Sleep and Chime. Within this brand, Ashley offers both innerspring and memory foam mattresses. However, with extremely low prices, there are some reports of durability issues over a short period of time. Read on for the full drilldown.
Bed In A Box
BedInABox® is one of the original trend-setter brands to sell mattresses to customers in a box. Having started with a small selection of all-foam mattresses, they have added mattresses in a variety of design options and firmnesses over time including pocket coil hybrids and all-foam choices. With 6 mattresses to choose from, their mattresses range from 9'' to 13'' thick. Overall, most customers report good experiences, but there were some complaints about durability and firmness for some.
Based on our aggregated reviews and our scoring method, we recommend Bed In A Box in this match up!
See Our Full Review of Bed In A Box
Mattress Score
Overall Score:
Ashley Furniture: 8.3/10
Bed In A Box: 8.7/10
Customer Satisfaction:
Ashley Furniture: 8.2/10
Bed In A Box: 8.8/10
Price Value:
Ashley Furniture: 8.2/10
Bed In A Box: 8.6/10
No Back Pain:
Ashley Furniture: 8.7/10
Bed In A Box: 9/10
Price:
Ashley Furniture: $298-$2099
Bed In A Box: $399-$2598
Ashley Furniture:
Get Yours Now
Bed In A Box:
Get Yours Now
Ashley Furniture's Owner Satisfaction
Customer reviews are a great way to figure out if a mattress will work for you. That said, it can be easy to get lost in the noise of hundreds of brands that seemingly have great reviews. For these mattresses specifically, customers have mixed emotions. Some sleepers are extremely comfortable, but others aren't as happy.
Ashley Furniture's Supportiveness
Most reviewers report that these mattresses do well with support, but others didn't always agree with the feel. For those that are heavier folks, do some added research on what customers say as you'll want to make sure that your body is perfectly aligned.
Edge Support
For those that want to be able to sit on the side of their mattress in the morning, these mattresses support most folks with good edge support. That said, some have had issues over the mattress life so make sure to review more if you need edge support for mobility reasons.
Ashley Furniture's Durability
Unfortunately, these mattresse are not always rated well for durability. While some customers found them to be comfortable, others describe feeling issues and discomfort of a short time. Take a look at the specifications of the mattress, warranty, and return policies before buying if you are considering.
Bed In A Box's Owner Satisfaction
By using customer reviews, you can create a better list of potential mattresses to target. Customers report being very satisfied with these mattresses, but some weren't as pleased. Below is a list of customer reviews and specifics on the feel of these mattresses -- research on to make sure one of these works for you!
Bed In A Box's Supportiveness
In terms of lasting support, these mattresses have mixed reviews. Some folks have described them as supportive and report sleeping soundly throughout the night, but others didn't feel great after a night's sleep. If you have a wider or heavier frame than average, you may want to do some added digging into reviews to make sure you find the right pick for you.
Edge Support
Edge support is an essential item for those that like to lay close the edge of their mattress without dipping or rolling off. Unfortunately, some may experience dipping while putting weight on the edges of these mattresses.
Bed In A Box's Durability
Discovering a mattress that is highly durable is essential to mattress shoppers. However, with brands fighting over profits, it isn't always a clear story for customers. That said, based on data from customers and materials used, these mattresses will provide a good amount of durability and should last over 5 years for most. But, those that are heavier may find them to be less durable.
Browse Ashley Furniture Customer Reviews
Sleeping So Soundly
We've only had this for a week, but we've never slept so soundly. It's by far the most comfortable mattress we've ever had. The price is great too
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Comfortable memory foam option with convenient packaging
The mattress arrived well packaged, all rolled up and in one compact, tall box. This made it easier for us to move the mattress upstairs, and I can imagine this would translate well to those who are moving. Once we unrolled the mattress, we noticed the slightly off-putting smell, as other reviewers have also noted; however, it dissipated within a day. The mattress inflated to its full size by the end of the afternoon, which was surprising, given how compactly it was delivered.
The mattress sleeps very comfortably. The 13 inch gives it a nice height, and while the gel pillow top (on top of the memory foam) may be too soft for some, we found it to be just right. What stood out to us was how well the other half of the mattress didn't disturb when one person moved around, even with the softness of the top. Overall, very comfortable memory foam mattress option that comes in easy to maneuver packaging.
Perfect for her- soft and cozy
purchased for my daughter who likes to 'snuggle in' at night. Perfect for her- soft and cozy, cushy top layer but decent support
Three Stars
Great bed but super hot and extra soft. The gel does not work like I thought it would.
Good buy!
Bed is very soft and seems to insulate when we have the heated blanket on the top. For the price, my husband & I are sleeping fine.
It was comfortable for about a month
It was comfortable for about a month, then it got a very low place where your hips lay.I would not buy it again.
Very comfortable to sleep on
Product is true to description. Very comfortable to sleep on. Improves quality of sleep.
Love it!
So happy with this mattress!! Feels like sleeping on a cloud
Great Mattress
Great mattress for chronic back pain sufferers. Very comfortable in any sleeping position. No need to buy a more expensive brand. Love it.
Love our new mattress
We are loving our new mattress we bought a month sag it's great to get a good nights sleep!
Best sleep in a long time.
I bought this about a month ago. I did not go to the store to try it out so I had no idea what it was going to be like. After we received delivery we were so delighted to find just how comfortable this mattress is. We sleep so much better on this mattress, better than we expected. Could not be happier with this choice.
Getting good nights sleep again!
I bought this mattress 3 days ago, I'm used to a soft memory foam mattress, and this is a firm foam/gel mattress. The first night wasn't sure I was going to get comfortable, and next thing I knew I woke up refreshed! I haven't had near amount of back and neck pain and sleep great at night. I would have to say it's because of this purchase!
Never slept better
Instant relief from morning lower back pain. Highly recommend purchase.
Sleeping like a baby!
Bought this a month ago and my husband is in love with this matress! I was hesitant to trying a different kind of matress vs. What we've purchased in the past, but this was the best decision ever!
Great bed
This has the features of a high dollar bed at half the price. Have not had a issue with it yet.
Wonderful mattress !
Bought this 2 months ago! My lower back feels so much better ! Such a great night sleep! Worth every penny!
Wow, this is a very comfortable mattress!
Wow, what a great mattress! Prior to purchasing this mattress I was experiencing really bad lower back pain almost every morning. At first I couldn’t figure out if it was my box-spring, mattress or something else... After receiving the new mattress I realized my old spring mattress was causing my pain after all! The VERY first morning I woke up the pain in my back was gone. The memory foam material is so much more comfortable than the traditional spring style mattresses. My girlfriend is also a huge fan because if I get up in the middle of the night it won’t disturb her side of the bed. We both agree that we are getting a better night sleep as a result of purchasing this product. I would highly recommend this mattress to anyone who is experiencing aches and pains or just simply wants to get a better night sleep.
Great bed.. Priced right
We purchased this bed over a month ago and I am very pleased with it. I was very skeptical about a foam mattress but this is very comfortable and supportive. Good purchase.
Good Mattress. GREAT DEAL!!
Good mattress for a great price!! It is definitely in the firm category.
Much better for me than springs
I am happy with the comfort and style. Old mattress had developed a sag.
Not for everyone.
I had no issues with ordering or receiving the mattress. The issue was it killed my wife's back to sleep on the mattress. It was so bad for her that she often ended up sleeping on the couch. For me I seemed to sleep well for about six hours but anything beyond that and my back would begin to hurt as well but not as bad as my wife's. She is a back sleeper and I am a stomach sleeper. So I guess it's safe to say that the Perfect 10 mattress is not for everyone..
killing my back
Bought a year ago. It was good for the first 6 months. But after that back pain every night. It's very comfortable for about 2-3 hours, after that you start sinking into matress. Not recommend.
Not what I expected for the price
I feel this is an overpriced mattress topper, not a mattress. Would not put hase again. It was very expensive, there is nothing to it.
Does not last
Loved the memory foam mattress for the first six months. Comfortable and no disturbance from partner moving. Now 3 years later it is horrible. I have to sit all the way up to roll over and get woken up every time my husband gets out of bed or rolls over. Mattress is very gushy.
ASHLEY SLEEP RESPONSE>WORST EVER! Like a PARK BENCH! $1,400 GONE!
Summary FEELS LIKE A BLOCK OF CEMENT! WASTE OF money! Purchased this matress & Boxspring 6 Mos ago,slept on 1 NIGHT! Had Rash all over body so unzipped case only to find HUNDREDS OF BUGS! After 6 days of calls to CO spoke w/ no less than 9 ppl & jumping thru hoops & going to store w/ 12 pics of inside casing & E.R Visit for Rash,finally received a replacement & I DID NOT RECEIVE THE (PLUSH SOFT),instead a quite firm Rep!Also Mem foam pillows were horrid!! Due to back issues I need soft! SO here we are 7 mos later & I'M SLEEPING IN MY RECLINER/HUBBY ON COUCH! Would never purchase anything again from ASHLEY>>PLUS THE STORE IS NOW CLOSED! HUGE WASTE OF HARD EARNED MONEY & NOTHING TO GO PURCHASE ANOTHER with! Should have not deleted pics from cell,would have loved to put those on here also!
scammers
I am writing this review only because I ruined my $12000, my 3-4 months time, my comfort, piece of mind, and my trust because of Ashley Furniture store and I do not want other people make the same mistake I made. Please do not consider what I include in this review as my madness or frustration, it is an exact real story that happens to anybody dealing with Ashley Furniture stores. First of all, the whole company is scam and everybody (even their employers and their delivery guys complain about their lies and I heard lies from all of them) are mad at Ashley, and I do not know where some of these 5 stars in google coming from (I guess they make some fake accounts to randomly put 5-stars review for them if you look at their history they only have 1 review and it is Ashley). I recommend for ASHLEY review take a look at YELP (2.5-starts even with their fake 5-star review) or other online review platforms. I am hugely surprised how they have maintained in business in the US with this awful customer service. Regarding my experience with them, please be cautious (scared-scared-scared) of these names: DAVID, SAHAR, KALY, TOBY They are professional liars/scammers. Initially, they treat you as if they love you so you feel they are the nicest people. The purpose is to attract you and catch you in their traps. Their tricks to do that includes: Hey body come here I give you great discount (while the original price is 3 times higher), we protect your furniture for 5 years, push you to buy tonight because tonight we have a great deal and we want you to take advantage of our great deal, we have 48 months finances, and so on and so forth. Unfortunately, we were fooled by SAHAR (salesperson working in Dublin store) and she connected us to a so-called manage David in Colma store. They asked us to open a credit card for financing 2 days beforehand, but at the time of payment, David added 10% to the whole purchase because of financing. It was the first lie and we got a hard inquiry and credit score dropped hugely and could not use that with 10% more (we bought $11000 things from Ashly and with the finance, it was $14500). They are very professional scammers and do their best to catch you in a trap so you cannot decide. Therefore, we had to pay all upfront that was very stressful for us. Then David pushed us to buy a protection plan but we did not trust them to have protection plan. After payment (November 27th) they set our delivery for 3 weeks later (December 14th), while we were previously promised by SAHAR for 3-4 day delivery. The most awful part of the experience is after 3 weeks they changed the time of delivery 2 times and push it back to the very late afternoon. 3 delivery guys brought us some of our items. When we looked at them, we were shocked. After 3 weeks they brought us garbage, damaged, scratched, and even some floor samples instead of brand new. They broke my door, damaged my wall, hugely scratched my hardwood floor and damaged my house, and we only got only 25% of our stuff that looked pretty much like floor samples, although they charged me for brand new. Interestingly, it turned out the delivery guys faked my wife’s signature (signature forgery) that I did not have any complain about $2130 damage they caused to my property (floor, wall, door, entrance Lanscape lights). After 10 times calling and spending 10 hours , they scheduled us for another delivery (January 5th) and promised to refund my delivery fee because of the inconvenience. New delivery guys brought the same items (broken, damaged, scratched, floor samples...). After that, we had 3-4 more deliveries (total I guess 8 times) every time something was missing and damaged. Finally, we had to accept all the garbage they delivered to us since we got tired of their lies and mental problems we had got from them. All in all, they are professional and educated on how to play with you mentally so you give up. If you wanna waste 3-4 months of your life, your money, your mental health, and finally receive a bunch of garbage buy from Ashley
Not as Plush as Advertised.
Let me state this first: I am 64 years old and joints not so young anymore so I am picky. I was excited when I saw this Hybrid since it stated it was soft and plush. It is not either. I could feel the springs through the side and the top Read More
Amazing Sleep at a Great Price!!!
Extremely happy with the comfort these mattresses offer. Firm enough for those that prefer to sleep on their back or stomach. Yet, soft enough for side sleepers too. I bought two of these in the twin size for my kids. I’ve slept on these about 12 or Read More
Love it
Got this for a small bedroom, it lays great.my grandchildren stated that slept well. But the best is that my yorkies think that it is their bed lol
Excellent purchase
Our grandson loves it
Would buy again...
Wasn't sure what to expect considering we were ordering it online but I don't regret making that purchase. This was a mattress for my daughters bedroom and it's one of the best mattresses in the house.
Great quality
Very comfortable
Great Bed
I love the bed! It's my third one that I have purchased. Easy to open and good to go in less than 48 hrs! Thanks!
Hybrid twin mattress
I’m very happy and satisfied with the 12 inch hybrid twin mattress, it’s just what I expected and the price it’s worth
Amazing
I love this mattress so much. I got one for myself and after sleeping on it for a year I ended up getting another one for my daughter. She would toss and turn all night on her firm foam mattress but would fall asleep instantly on this one. It lit Read More
Love the mattress in a box!
Love the mattress, it is so comfortable and very soft. I totally recommend this mattress.
Okay for some, but not if you suffer from joint,back issues
I bought this mattress last May for my son since he was transitioning to a toddler bed. I decided to skip the toddler bed altogether and just bought him a full size platform bed. My son sleeps pretty well on it, but he can sleep pretty much any Read More
Good quality mattress
I am using this mattress for 2 weeks. Its comfortable. A little stiff for me. Oveeall v good quality and would recommend to anyone.
Awesome
My 93 year old grandmother loves this mattress. She has no complaints about her body at all. I love that it is soft and hard at the same time for her small frame. Excellent purchase.
Don’t be fooled just because this is a bed in a box...
I bought this mattress during the COVID pandemic when all stores were closed. I needed a mattress and bought it based solely of the reviews. It is not too hard nor too soft of a bed. Personally I enjoy firm beds and wished I got it a Read More
Browse Bed In A Box Customer Reviews
Too firm
I had great hopes for this bed; however, it is just too firm. Our former memory foam mattress lasted about 7 years, and my husband and I were beginning to have lower back pain because the bed had broken down and was too soft. Prior to that happening; however, we were very happy with the bed. Unfortunately, the manufacturer was no longer in business or we would have just purchased another.
After lots of research of reviews, etc., on the internet, I settled on the pacbed original 11." I was a little concerned about the only complaints being that the bed was too firm, but I thought we would try it and we could also buy a topper if it was too firm. First, the gel memory foam on the pacbed is different from our former bed, which conformed to your body. The gel memory foam simply depresses where you lay, more like a traditional spring form mattress, instead of enveloping your body. In addition, the three inches is not sufficient because you end up depressing through to the support foam, which is very hard. For reference, I am 5'7" and 145 lbs. Both my husband and I have had hip pain since purchasing this bed, and I can no longer sleep on my stomach. I have forced myself to sleep on my side with a pillow between my legs, which is the only way I can sleep comfortably and not wake up in pain.
We bought a 3" memory foam topper that was returnable (through another vendor) to get us through the 60 trial period, but it has made our bed ridiculously high (14") and while it does help relieve the pressure points, it just does not measure up to our old bed as far as comfort goes, and I still have issues with my arms falling asleep when I sleep on my stomach. Sigh. Unfortunately, this is going back when our trial is up in 30 days.
I also find it odd that I cannot figure out how to leave a review on their site. Perhaps they don't let you review until the full 60 days has past.
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I researched the best I could online
I'm giving this product 3 out of 5 for now. I suspect it will go down to a 2 unless it miraculously improves in comfort.
I researched the best I could online. SleepLikeTheDead.com appears to be, purports to be, a non-biased review organization. They rate this product higher than any other. And report 380+ customer reviews in part of their opinion.
"The ratings – based on 380+ consumer reviews gathered using an unbiased, accurate methodology – show how Bed In A Box mattresses compare to the average mattress."
Problem is, I can't find any customer reviews on the BedInaBox website. I can't find anywhere to leave a review on their website. I can't find any ling on the SleepLikeTheDead website to provide a review. So, I'll leave it here, with the other 5.
I purchased a twin for my son and a king fro myself. My son's mattress has no "off-gassing" smell. My mattress smells like it became moldy in the air vacuumed packaging, and is going on 5 days of a smell I can't sleep with. The smell has permeated my down comforter and I suspect I'm going to need to replace it.
My son says his mattress is fine and has no issues with comfort.
I have issues with my L5/S1. My previous mattress caused me discomfort. This mattress makes my back pain unbearable. I can't sleep through he night and have pain all day long. I am resorting to sleeping on the couch while I wait for the 60 day trial period to end.
The bed does not give in enough. My hips are raised while my L5 is forced down. It's basic physics. Even if you don't have L5 issues, this mattress will certainly encourage it. If I slept on my side, I'm sure it would not be an issue. I don't sleep on my side.
Not impressed. Not impressed with SleepLikeTheDead or BedInABox.
I can only hope that they don't expect me to ship this thing back to get the money back guarantee. I don't have the equipment to make it compact and vacuum packed that they do when they shipped it to me.
BEST BED FOR YOUR DOLLAR
I LOVE this bed!!!!!! While shopping for a new mattress I wanted to try a non traditional online mattress retailor. I first tried CASPER beds and that bed was so uncomfortable I could only sllep on it for 4 nights before my wife made we change back to our spring mattress. This was our next bed and after a week we decided we would keep it for good. The customer service during ordering was great . I really liked the try in home no risk policy but dont worry you wont need to use it cause this bed is amazing. It is just as comfortable as the Temper-pedic beds I tried in stores. Give this bed a try whats the worst that could happen.
Very satisfied.
Arrived in a very manageably sized package, I didn't have any off gassing issues, and the bed is every bit as comfortable as I'd hoped so far.
Excellent.. just what me and my wife needed
Excellent..just what me and my wife needed
Three Stars
Not as comfortable as I imagined
We recently ordered the PacBed Original...
We recently ordered the PacBed Original and a foundation, King, online. Ordering was straightforward and easy. Communication from Bed-In-A-Box was timely and done via email. Our mattress and foundation arrived within four business days. Set up for the foundation took about 20 minutes - directions were easy to follow and assembly was without hitch. Unboxing / unwrapping of the mattress was quick and again, easy, taking about 4 minutes. This king size mattress is a bit heavy and unweidly to move into place on the foundation but with two people it was done within 30 seconds. Total time to set up: 30 minutes! Note: There was no smell to the mattress.
The mattress feel is firm. You can barely feel another move, toss or turn, or get in or out of the bed. It did take a few days to adjust to the feel of the mattress and getting a quilted mattress cover helped in adding a bit of 'cushion'. The first few days my husband and I woke up stiff...though we believe that was due to staying in one position rather than tossing and turning or lack of support.
After two weeks sleeping on the mattress...we love it! It's comfortable. Neither of us toss or turn anymore. It provides quality support. When we need to replace our other mattresses, this will be the one we buy!
Bought this mattress to replace
Bought this mattress to replace a pillow top mattress that was showing some wear and not very comfortable any more. Very pleased so far. Our son recommended bed in a box after he bought one for himself 2 years ago.
Bed in a Box
We recently purchased a 'Bed in the Box', everyone thought I was crazy, but the online research and reviews were great so we decided to give it a try - we are very happy with the mattress, the ordering process and delivery.
King size Pacbed
Great price. Quick delivery. Super comfortable ! My husband is up by 6:30 AM having never slept better!! Customer for like!
The best!
My husband and I love this bed. It is extremely comfortable and supportive, without being too soft. The warranty plus the 120-day money back guarantee are unheard of and excellent. I am so excited to have this bed for a long, long time!
happy back
Our 8 year old Tempurpedic no longer did the trick. Sore backs for both of us every morning. Our new mattress is great, easy to move and unpack, no off-gassing, and so comfortable.
Good Buy
Been sleeping on the mattress for several weeks now. I would call it firm. It's very comfortable for me as a stomach/back sleeper. I thought it might be too firm for my wife as she is a side sleeper, but she is happy too.
So Far So Good...
I'm not sure what I was expecting at first, my initial shock was that it was literally a bed in a box. From visiting with others about a foam mattress, we were told to 'break' in the bed by walking/jumping on it. Now the bed has settled quite nicely. We are sleeping much more comfortably and soundly. I truly wake up with few to zero aches. Overall, BedInABox was extremely easy to purchase from, quick to ship and so far a great product! I only hope it continues to get better through the years!
Love it!
Very firm, very comfortable bed! No backaches! In fact, I like it better than our tempurpedic!
Nice mattress and cover, but it's firmer than I expected.
Comfortable, but a little firmer than I expected.
New Bed
Have only slept on it 3 night due to being out of town. Seems good so far. It is an adjustment from sleeping on a inner spring mattress for 50 years. The mattress was a little firmer than I expected. I want to give it a good month before I can truly give it a thumbs up or thumbs down.
I bought this to replace
I bought this to replace my old mattress. It is a little firmer than I expected but overall nice mattress. I do sleep better.
Too Early to tell
initially my pacbed felt far firmer than my tranquility I had before, and its supposed to be the softer bed. after 1 week I think I like the bed but I really need more time to know for sure.
Pretty Darn Good!
We've only had our mattress for 8 days, so it's a little difficult for me to give it a full 5 stars. I bought this mattress over my husband's mild objections, really worried it wouldn't work out. So far, it has. I'm sleeping much more comfortably than I have in a year. I'm a side sleeper and can only sleep on left side due to medical issues. I've developed arthritis in left hip. Happily, I'm not waking up in the night because of pain in my hip and feel rested and ache free in the morning. My husband is feeling more rested, too. The 2 things I'm not so happy about are the mattress seems concave. I actually feel like I could roll over to the middle when my husband gets in bed. I don't like that; what will happen in the future? Also, I can feel him move around. I was counting on this being motion free. I should have gotten a king and or a higher quality mattress. I've already recommended Bed in a Box to a friend.
Sleeping much better than before.
My wife and I are sleeping much better since we got this bed. I haven't had any of the neck pains I used to have with our old bed. Setup was pretty easy and was accomplished without problem.
Very firm
The bed came and was easy to assemble. We also bought the box spring which was fairly simple to assemble. The bed is firmer than I am used to
Extremely Firm, No Warranty
I explained that I was waking up every morning with back pain. For giving a company $1500, I would expect some kind of customer support. Instead I was told my mattress was past it's "try period" therefore there was nothing they could do. Many mattress companies offer a comfort guarantee. Not these guys. Regret my purchase 100%.
Tranquillium Mattress
The Tranquillium mattress is not at all a firm mattress, I strongly advise against it to those who really want a firm mattress. I can honestly say that is more near a medium -soft mattress . I don t understand why is a mattress #firm# I have to leave with that piece of crap since I can not returned because I have opened it when my furniture came after 3 months. That was my 4 a mattress( and last) bought from this Company. I am so disappoint when a company try to sell something that is not even closer at he reality.
Great buy!
I recently bought a King Original for home after having a Queen size for our travel trailer for 10 years. The one in the trailer is still doing great and looks new. We are Very pleased with our King at home. The Bedinabox replaces a Tempurpedic we have had problems with for a few years now. Back pain is gone and this bed feels great in whatever position I sleep in. The Bedinabox costs a fraction of what the Tempurpedic does. There is no chemical smell when first opened. The Tempurpedic stunk bad for over a week! Really. Very, very pleased with this purchase.
Truly satisfied AirBNB guests!
I run an AirBnB out of my home. I rent 4 rooms and every room now has BedInTheBox mattresses. Many guests have gone on to order their own for themselves. I ordered this Azul bundle for my last room. I always sleep on new mattresses before my guests do to be sure they are ok. This one may be my favorite yet. Always fast shipping and great customer service as well.
Mattress exchange
The first mattress I got was uncomfortable. But they made it right by sending me a different one and it's very comfortable. They even threw in a mattress case and a pillow. This is my second purchase with them. The first mattress lasted 20 years. Thank you